This location shows favouritism to resellers. Rather than making sure that all customers have shopping cart availability they allow the resellers to take and fill up shopping carts line them up along a backwall and do nothing about the fac that they have other customers in the building. This should not be allowed. One shopping cart per family is what it should be. There should not Is the shopping cart stacked along a wall full of merchandise. If these people really want the merchandise they should be purchasing it and taking it to their vehicle. By allowing the reseller to keep shopping carts you make them unavailable to others. You then have customers who much carry their items in their arms. This is not fair. The management of this location should stop this immediately. Stop allowing resellers to take over the store. I was highly disappointed in this location. The location in Hillsboro Oregon was way more organized. Books, were kept separate as were shoes and clothing. Glassware of handled better as well. Not being able to get a shopping cart was just the icing on the cake. Shame on management for not controlling the store better. Also there was no social distancing. When new bins are brought out the resellers rush them so you end up with 3 or more people at one bin. There should be one person per bin to be able to maintain social distancing. If rules are enforced then shopping is safer for all.

Craaaaaazy lol

Im a truck driver so I like to get in and out good place for that and friendly people

Massive outlet center with a good selection of things to purchase for cheap.

Ok people if you are a thrift store shopper this is definitely for you!!! It is crazy in there so wearing a mask and gloves are very important don’t take your children not safe for them! Have fun and wash everything before it enters your home or store!!

Love this place!! Managers and staff are awesome! Absolutely love Rosa the manager! She always greets us with a smile!

The prices at goodwill bins is so reasonable, but with that being said, we really like going to south Austin location they seem to have some rules for shopping. We have never had a basket when we go, baskets are all taken buy resellers that park baskets up against walls . Keep in mind when you visit, I would wear gloves and a mask, because people are to close when you are looking, no social distancing unless you do it yourself . Be careful if you take a child looking in bins, we came across broken glass because people dig through bins and are not carful when handing things. The employees are very nice.

Love this place, there are SO many items to choose from. They weight most things in your cart and you pay by the number of pounds you have. Its fantastic!!

Googlewill bins are the best worst things! Bring gloves and hand sanitizer. I found so many great books here. Look out for all the secondhand resellers prowling around

Goodwill BINS is what they call this place where I am from. Pay by the pound... all sorts of cool stuff... stayed about 2 hours and they brought out new bins every 30 min or so.

Terrible experience, completely shady towards tempts. As well as miscommunicating work ethics, disgusting work environment noting that there were rats on shift. Workers claiming to “ catch it “, left the scene without worry to the accusations of rodents being present.

I love the selections they have for everyone. Theres people coming from all over town, even some parts surrounding Austin, just to get a look at our Amazing merchandise. Theres nothing that this store doesnt have. But you dont have to take my word for it. So come on out and get your picking before someone else gets to it. Have a Blessed Day!!!

Very spacious and clean. Found an item I wanted to buy, but there was no price tag on it. I took it to the counter and ask what would be the price amd she said, How about .99? I would have paid up to $3.99! She was very friendly and helpful.

If you have never been to this Goodwill The Blue Hanger thrift store. You really have to go chk it out but go when you have a few hours to go cuz this place doesnt have nice tiddy shelves, no grand displays, so you wont pay for elaborate staffing, just for the item you find by Picking thru bins. Yes rows of giant bins, like a scavenger hunt. You will pay by the pound. You read that right- by the pound! Go check it out. Two thumbs up from Cindylu

Lots of miscellaneous items to choose from. Prices are really good and its huge.

Bring a trash bag and some gloves or hand sanitizer. Most stuff wont fit you, but its fun when you find something that does. Not only are the prices low, but buying your clothes secondhand also reduces waste.

I always find something good here--and a lot of the time, its something new in original packaging. Avoid the weekends if you want to take your time and actually get a cart (though I havent been able to get a cart in the past month or two). Yes of course things will be dirty, just wear gloves and be prepared to dig. This is the first place I go when I need a certain type of fabric for tablecloths/reupholstering/blankets/etc. You can also find tables and stools and small furniture in pretty good condition. Go for a browse and get creative!Things Ive found: an 8x10 jute rug, a Free People dress, brand new tassel yellow pillow case & insert, butcher block cutting board, and still-wrapped IKEA shelves

Goodwill was wonderful 👍, you can get used clothing by the pound.Blessings/432/9999/1.161.

The Mexican lady that worked on Friday freaking told me to leave and I said Buck by accident because someone ran over my toe it was very rude would not recommend going to this place unless you want your toes ran over

They scamazed me, picked out 2 20+ year old laptops because I like old tech and they said I could buy them. Their reasoning was because they give them to the tech center to get refurbished and resold. Total bs, good luck selling 20+ year old laptops. They will become e-waste. Good job goodwill!!!!!!

Seems no matter what time of day youll always be fighting a crowd. Items are very hit and miss with a lot of junk scattered in but the prices are VERY cheap, though I have yet to find any pants in my size (32x32). Have found all kinds of other cool items though including led light ropes and tool chests.

I dont really like this goodwill because the clothes are not hanging. They are in bins along with everything else u might find at thrift stores. Really messey and dusty. No organization. They weigh your purchases and u usually end up paying more than u would at another store. Some people like it but not my fave.😒

Love the Goodwill outlet! This is a great place to dig for treasures. If you are a germaphobe, this is not the place for you.

If youre gunna change your hours, post it online. Showed up at 8 am, they arent open until 9 am. Youd think such a large company would be better about this.

Went to work foce solutionEmployees are the worst ever

Just be patient when selecting items, cause youll be around other people also selecting items and checking out at counter.

Place you can find new and used items for your household. Your purchases help Goodwill train and give employment opportunities to others needing a place to work. Help them achieve goals helping the needy

I personally love this place. I grew up on a farm...so a little dirt doesnt bother me. I would definitely bring gloves and some sanitizing wipes. I find so many good treasures here.

We have ALWAYS had an amazing experience with staff, management and other shoppers!!! We come here at least once a week! Someone had taken our cart one time and threw everything in the bins including our personal hoodies. The staff went ABOVE and BEYOND and looked at their cameras and searched themselves for our things! They were able to recover our personal things as well as quite a bit of our merch! We LOVE the fun of running to the bins!! Of course you will ALWAYS get ppl who complain and maybe they just shouldnt shop there!! Wear gloves!! Thank you Goodwill Outlet!!!

I grabbed a shirt soaked in pee here :) this place is absolutely filthy

Goodwill outlet. Last chance to buy before trashed. A dumpster divers wet dream. Get yours!

Goodwill at Burleson Rd is a fun place to shop one can find sabings galore,one can find new items and of course used items at bargain prices I have found leather jackets worth 100s of dollars for maybe 5 dollars in excellent condition

If I can leave 0 stars I would. I was absolutely baffled at how absolutely disgusting this place was. Almost makes me sick to my stomach. This is all trash. The blue bins had rats nest, glass, rocks and dirt and more. The health department needs to shut this place down.

I work there but they have alot of good stuff

It felt very open and everything was very accessible! I will be back.

My favorite activity/shopping spot. Good date idea too!

I love this bins. Are you still rotating every hour?

It would rate a lot higher if the red roach coach in the parking lot wasnt blocking customers parking spaces and they could actually park and go inside. BAN THE ROACH COACH!!!

The female manager with the nose piercing at this location is absolutely trash. She should be fired immediately. Extremely rude ugly person inside and out.

Cool place to spend time. Watch out for broken glass and things like that when youre looking around though.

RULES: Why does Goodwill allow people to hoard what few baskets they have? There was a line of baskets full of items from regular shoppers. ( in a row like the bins). But no baskets for anyone coming into the store. I think these people should have to check out and reuse the same carts. This is not fair to people coming to shop later in the day. Can’t the employees tell them something?....Don’t touch their baskets........Don’t get in the way when new baskets are rolled out........And, yes, it is dirty and there is broken glass in the bins and you should be careful...

Double the price than the one in San Antonio Tx.

I enjoyed it. Need lots of time to go through the bins but I found what I was looking for.

WOW! Best thrift shopping in Austin.

Youd think they could sort their trash at least by category, but no, you will find clothes with shoes with toys with random scraps of fabric with household items etc. I was only rummaging inside the bins for 5 minutes when my hand touched a urine soaked pair of jeans. I ran out of there immediately as fast as I could.

There was an old lady here being so rude and yelled at my brother

Store is dirty and never fully sanitized. Bring gloves, lots of sharp objects including needles in the bins. Be careful of people pushing into you, because they want an item in the bin closest to you. Since the heavy items dont always have a price tag, you may get a price from one cashier and a different price from another.

There are rules. Be sure to ask about the stores rules. I went and was not informed not to pick from certain bins because they were off limits until the entire row is filled with bins. I went for the first time on a Thursday afternoon. It felt like I was in a third world country they way the people were running to the bins and trying to get as much clothes as they could at one time ( which was actually another rule. You are not allowed to pick up things in a bundle all at once). People were camping out there and had multiple buggies stored away in the middle of the store and family watching over it. Over all it was a cool experience. Be sure to bring gloves for sifting through the goods. Also, they have a food stand in the store and benches if you get hungry. Everything is weighed by the pound. $1.49/lb and if you get something less than a pound you will most likely pay 0.88 for it. Lots of great stuff there, just have to have the patience and time to get it.

Salvage store. Cant beat the price. Maybe wear gloves and bring your own bags for check out. The cashier was really nice. Only problem is the customers. They push and are rude. Patience required. No dressing rooms for those who really need it. Great bargains! Fun if you really love thrift stores.

I enjoy going here, but please quit making us sign receipts with dirty pens that dont get sanitized

My husband and I love coming here and finding new treasures. We have found items that have been very rare and very useful. The only thing I dont like about it, is how a lot of customers will open puzzles, board games, etc, and will dump it into the sales bins, which is no fault of Goodwill, but is inconsiderate of its patrons who do this. I mostly search through the clothes, while my husband goes through the merchandise. All together, we love this Goodwill location!

Nice 👍 place

Ive been coming here for about five years. The selection has gotten worse, Goodwill is pulling the nicer items out of the bins before they make it to the floor, and selling them online. If you look hard enough you can find a nice deal. Its smart to bring gloves. Please dont take your cart down the new aisles when they open them up. For new aisles its more courteous to take a box or bag than your whole cart. Best to leave kids at home.

This Goodwill is awesome. Its off the beaten path for sure, but you can get some AMAZING deals here.Now let me say that this place isnt for everyone. You have to dig through tons of large blue bins of stuff. And the lines to the new rows of bins can be intense. Best way I can describe it is... Black Friday everyday. For used stuff.Some of the best stuff Ive found at any Goodwills has come from here. Heck most of it probably. So cheap. Either by the weight ($1.49 per pound) or theyll set a price if its too heavy.

Can find some good deals here, especially if your looking for glassware. Never know what your going to find. Compared to other outlets Ive been to, this one falls in the middle size wise. Selection here is more clothing than other items.. About 64/45%.

Great as usual.

I like the Treasure hunt. I just hate when that shut the store down a hour early before closing time. If the sign says 8:00, i think the tables should shut down at that time... I think its ok to treat them like the Regular store employees. They really get Rude at closing time.

Love this place! Two thirds of the things I own come from here. Its incredible to me the things folks donate. Im blessed! Thank you to this place and all its workers!

Goodwill is good you can find things youd never find anywhere else

Its big. Its loud. Its dirty.The patrons camp out all day and almost party together.There are Not enough carts and you have to push and shove to get around. Plus you better speak Spanish or you wont get any where. Totally crazy. You must get over 70 lbs of stuff before your price drops to 0.99 cents per lbs, otherwise its $1.49.Good stuff, yes, if you can put up with the crazy.

I came here expecting a normal Goodwill... Definitely a different setup here, but I found some cute stuff, and at the end its all charged by weight and I paid very little. Definitely pretty gross though. Next time Ill bring gloves. Trash in the bins and everything has a smell.

Bad customer service is very bad

This is the only Goodwill ill go TO.Everything is sold by the pound.Exceptions like bikes lawmovers dressers. Big things like that.. Books dishies are sold in bulks if wanted The only thing is the crowd gets a little CRAZY when the New bins come out.. I stay away from all that...

Rude obnoxious workers and overpriced used items for sale.

Love this place. You have to be willing to dig but you can find the most amazing things here. Prepare to spend at least a couple hours. They also have a snack bar. No changing rooms.

First and last time visiting this mess. All I can say is WOW. If you like digging through large plastic bins full of junk......literally, this is just the place for you. Nothing is organized or separated by gender, size, style......nothing. You will find all kinds of various pieces of junk mixed in everywhere. I even got my watch covered in yellow paint.....for free! What a bonus! Never will I step foot inside those doors, again. NEVER. It also smells extremely bad inside this building. Wasnt my cup of tea, to say the least.

This Goodwill store is different than the others Ive visited. They have lots of clothes, shoes, toys, books, and other useful items. Most of these items, other than the big stuff like furniture, are placed in large tubs that you can rummage through. Customers place items for purchase in a shopping cart and buy most things by the pound. That means the prices are quite affordable! Some of the stuff is rather dirty so you may want to wear gloves as you sort through the material. I have found many items at bargain prices there.

Theres a lot of nice stuff......but you would have to ninja your way to get it. A lot of the Mexican families have up to 6 kids running to the bins and grabbing everything in sight. Then they throw it in baskets (yes with an s) and sit all day waiting for new bins to come out. Last week a lady and 4 kids had 10, I repeat 10 basket mountain high. Then to make matters worse, at the end they throw most of it out when its time to pay. Its freaking chaos! I dont understand why the employees would let them do that. They think its hilarious. Trying to find an empty basket to use, is like trying to find the bottom of the bottomless pit. If you plan to shop here, bring a helmet, maybe some knee & elbow pads, a portable shopping cart, a Valium and most importantly, your ninja skills. Good luck!!

Unlike any other Goodwill experience. Except for big items (i.e., bulky furniture) everything is put out in massive bins, which must be sorted through to find what youre looking for, and then paid for by the pound. New bins rolled out every hour or so. Lots of clothes and home goods items. A very unique thrift store experience. Can easily spend an afternoon here. There are some good finds, but expect to sort through a lot of not-good-finds as well. Plenty of parking.

If youre a determined low maintenance bargain hunter, this place is for you. You have to dig through piles of unassorted clothing and its not uncommon to come across some gross smells or grossly stained clothing. The employees were really friendly and you cant beat the pay-by-pound prices. Its a little over a dollar a pound. If you dont like sifting through dirty clothes, take some gloves.

Gross need a parking place for handicap folds larger than a small spot. Carts would be good. One needs to know gloves are need ed since the employees are wearing the gloves the to prevent diesiese. One fells very used shopping there. The glory of good daddy store. The handicap parking for customer pick up were larger. No use for those with a true need.

Today we went with my son and my grandmother there, its a holiday, so, we were for a while and my baby was playing quietly from her store, my grandmother was watching it, it was then, when a girl came from the staff And ran to my grandmother, said that they had to leave because there were many things and my child was playing, then when I was going to pay me, my son brought a ball and was playing very quiet and she came and ran back to me Grandmother and also I ran to me, she was so rude that at that time I wanted to accuse her with the manager or store manager! I understand that my baby should not play, but there are many people who go and break the articles and do not tell them anything, but in fact my grandmother and my son did not want them in the store, I saw other children playing and they did not They said nothing, that rude girl, they should call his attention for his attitude !!!

Definitely a unique shopping experience. But was able to find some excellent quality shoes for a person in need at next to nothing.

Always a crowd! Used goods from shoes, household, clothes, misc items. Almost everything is sold by the pound which is $1.49. From when I first started coming, the items are not as randomly great, if you have the time to stay over an hour you will find something worth it. The regular crowd of people can be a bit over the top.

Very nice staff! Helpful and friendly! Lots of loose stuff all mixed in with anything and everything! Take your time while rummaging through it all because theres always something for everyone!

Great for rainy days, youll find amazing bargains here. Staff is nice. I have scored designer dresses, leather arm chairs, Polaroid cameras, designer shoes, and more and often spend less than $10 for a cart full of items. Really love that this place exists - fun for thrift shoppers but truly a life saver for when youre super broke and need some clothes.

Dirty. Not friendly. Unorganized. They even weigh books an DVDs. Ill never go there again.

Contrary to Google this store is closed today. Oops...Ok for the 2 nd time i fell for this. The store is closed.

Its a great place to go, and fine beautiful stuff that you need and are affordable, especially when for some reason you find yourself in a predicament were you become homeless with only what you have on your back. And you have to start. Over.begins are tough this place helps alot.theyre affordable they help those who are down without realizing it.Its one of Gods sent places .intervention from above. With love.

Worst customer service I have received in years. Does not follow shipping policy’s. Takes almost 2 weeks to receive items. Argues with customers instead of delivering customer service. Buyer beware. Would never recommend to anyone. Buy Salvation Army..

I love this place for treasure hunting! Its flat rate pay by the pound now (used to be different per pound prices for different items), so its really worth it if you buy light things like silk clothing (practically free!), but not so worth it if you find a pair of boots or a heavy coat. Those items could end up costing just as much as they would have been in a regular Goodwill. You also need to be aware of the rules. When they start carting in new bins, you cant start going through them until they say so. Otherwise you will be yelled at and called mean names! Haha I speak from experience. It can be very tiring on your arms to dig through the bins, especially the clothing. Make sure to bring gloves and a sense of humor. You never know what you might find!

It was a bit overwhelming at first, glad I brought gloves! Im a teacher and I was able to get great books for my classroom at awesome prices.

Love this store but its gone a little down hill over the last few years.Need to get there early, you can get some great finds, and its by the pound.$1.39/lb then heavier or on sale items are at a set cheap priceThe run of the Latinos happens too

I love finding things here, but it is so darn hot inside and the other shoppers are so damn rude. Be prepared bc the people that shop there are something else. They run, shove and act like fools. But if you can handle that then your bound to find something good for dirt cheap.

Great prices. Be ready to dig for what you want. Unlike any other shopping experience youve ever had! Blue bins about 5x10 feet full of clothes, dishes, books and anything else sold by Goodwill. Most things are priced by the pound!

Found a couple nice things but for the most part it seems like basically Goodwills trash. Lots of dirty and holey clothing items mixed in with literal dirt. It is pretty big so you definetly need time if you plan to look at a lot. A lot of the books looked great and my sister found several kids books that were basically new! I was surprised to see housewares and purses and items like that since the pictures made it seem like just clothing. I did find a like new princess doll for my daughter and a pretty nice purse here but unsure if I plan to return.

Different than the typical goodwill store. Items are separated very generally into clothing and household, in rows of large bins. There is no separation of clothing sizes or folding so its very chaotic. If you find what youre looking for, the prices are pretty good. They price by the pound, by category, so you could leave with a whole wardrobe for less than fifty bucks.

This is one of the most disturbing and disgusting experiences I have ever had in any thrift store. Its quite deceiving when you look at the outside of the building and think that its one of the nicest Goodwills youve seen and then you step inside and get slapped with a dose of reality. It literally looks like the trash that people put in the business does get directly put into these huge rolling Bins which have anything from clothes to shoes to trash . People are rude the employees are rude one almost ran me over with 1 of the blue bins. I wouldnt touch any of those clothes even with gloves on. I cant recommend this place to anyone.

Love this location, not like other goodwill stores... You dig thru big blue rolling bins that are swapped out constantly through out the day.. Things are purchased by weight at the end or some items have set prices. The by weight price is $1.59 lb... I always find good deals there, been there plenty.. Come early and stay late... Open late, Seven days a week... Friendly staff. Bring gloves., be ready to fight the crowds too. Worth it... On the bins, the items are mixed together, clothes are mixed too, nothing is hanging... Go see it at least once...

Coming here is like going on a treasure hunt. I have a thing for 1960s to early 80s cookware and glassware and for that this is the place to go! You can get that edgy vintage look for a fraction of what you would pay at Anthropology or Crate & Barrel. Take a day off and do a Goodwill of Austin tour! I promise you wont be disappointed!

Interesting if you dont mind digging through bins. Everything sold by weight. If you are willing to search interesting finds can happen. Wear garden gloves because there can be broken glass in the bins. Have hand sanitizer when you are finished.

Not your normal goodwill shopping experience! This is for die-hards only. Everything is sold by weight $1.49 per pound - except furniture and big items. Its crazy because nothing is hanging up....you have to sort through rolling bins that are mixed with clothing, shoes, bedding, toys, household items

Horrible, dirty, super gross..

Worst store ever! Cant get thru by phone or thru distribution, phone busy all day or off the hook? They ripped me off dont trust them

I was waiting in a very long line to check out at a goodwill outlet and when I was next in line I was told that the cashier was no longer open and that I would have to go to the back of another line. Going to the back of another line meant I would be waiting at least another 30 minutes to check out. I asked if I could be next at the new cashier line that had opened and was told that I would have to go behind all of the people who were just in line behind me. I asked to speak to the manager and was told that I was speaking to the manager and that if I didnt like it then I could leave. I became irate at this point. I go to this goodwill 2-3x a month and spend about $200 a month there. To be treated so disrespectfully was so insulting, not to mention that I believe it was racially motivated. I was told that I had to leave at that point and would no longer be able to purchase my items. Although, the original cashier who was supposed to check me out originally had volunteered to take care of me, the manager told her that she was the boss and thats not what she was going to do.So, as a loyal customer, I spent an hour and a half looking for merchandise then waited in line for 30 minutes. Then was told to get in another line for another 45 minutes. Then was told to just leave because that made me upset.I have never been treated so disrespectfully.

Its a great place to work. And for the bargain shoppers . My coworkers are friendly and helpful. The supervisor are great and safety minded

AWFUL CUSTOMER SERVICE. RUDE CASHIERS. Ive been to that place multiple times but for some reason theyve become so RUDE to customers. They get really upset if you ask for prices. If you plan to go there be aware that youre gonna have to wait a while for a CART!! The Flea market sellers have them all lined up against the far wall and they dont let anyone use the empty ones they have.

Someone should donate you a sign that says Drop offs here

We like to think of this as treasure hunting. Some trips you find good. This trip the finds were ok. Every one was friendly and helpful.

Very shocked at all the junk. Broken glassware,which is a liability, purses with no material left on it. Christmas tree with no greenery on it. I need to stop right here and say no more! Most of the items need to be burnt. Would rather go to the stores and pay more for the item. Staff friendly! Will NOT be back!!