This place was amazing. I was having so much trouble with my laptop and John was absolutely helpful. He even gave me a few tips for my future updates and extra updates I can have for my laptop can work better. He was very informative and very professional. Loved this place and the help I received.

This place isnt exactly bad. I saw a lot of great reviews. But the overall things that happened to my laptop were horrible. Best Buy recommended them whenever we brought it in for a loose hinge repair. They damaged the screen, adding a weeks worth of time onto the pickup. They did not charge us for the repairs because of that, thank you. So, not that bad, correct? They message saying that the laptop is repaired and ready for pickup. We go to pick it up, and it is in worse shape than we brought it in with. The loose hinge was completely broken in half, not even attached to the computer. I am sure that this is a personal experience, but personally, it was a horrible one. I have not received any notice on the status of the computer since. Thank you for the service, but I do not think I will be coming back due to this instance unless it is to finally pick it up. First impressions are important. The attached image is what they did to the computer screen.

I would highly recommend Discount Electronics, specifically employee, Jonathan at the South Austin location. I was having trouble with my Dell laptop and stopped by to see if I could get some help. My Dell laptop was stuck in startup mode not responding and quickly Jonathan found out it was actually in update mode. Within a matter of just a few minutes he was able to get the update done and I was out of the store in 15 minutes. I was very impressed with his knowledge, professionalism, and helping me out and saving me money.. If you ever have any electronics issues or questions, Discount Electronics should be your first stop or call!

I was here a few days ago. Johnny, the gentleman that assisted me was very professional and helpful. He made me feel comfortable asking questions that may seem like common sense to others. He is very knowledgeable and helpful on all the computer equipment and software.

Came in to install laptop RAM, staff was very kind, professional, and they ensured that they were prioritizing the safety of my device. In particular, Jonathan was of great service. I recommend!

I generally dont like to leave one star reviews because it seems like many of the one star reviews others leave for businesses are driven by some sort of grudge. But this time it seems appropriate. I took my laptop to DE after I spilled liquid on the keyboard. Their diagnosis was that I needed a new motherboard, which would cost $900+, and even then they wouldnt guarantee that that would fix the problem. They charged $65 for that diagnosis. The cost of the repair would be more than the laptop was worth, so I asked them to get all of the data from the hard drive. They wanted another $65 for that, so I had them to download the contents to a thumb drive. They did that, but when I took the thumb drive home and attempted to access the data, I couldnt retrieve anything. DE refunded the second payment after they finally agreed that nothing was retrievable. I bought a new laptop, but I couldnt quite believe the old one was ruined. So I took it to You Break, I Fix, on south 1st. They cleaned the hardware and replaced the keyboard, and my beloved laptop was up and running. The bill? $140. Now I have a new $600 laptop that I dont need (though admittedly it feels nice to have a spare), and my old laptop is performing as it always did. I will not be returning to DE any time soon.

Johnny helped me out with updating my laptop. I was having the hardest time & he was very informative.

Gerson was was very helpful as was all the staff. The hardware they have is very decent for what MOST people do, which is browse the web and if you slap Linux on them theyll absolutely scream compared to trying to run something like Windows 10 on older hardware.They will help guide you through all the decisions or let you loose to wander around in this electronics toy store. Also, bonus points for them having a small collection of throwback hardware including an actual Tandy TRS-80. Goodwill is where I used to go for a good deal but its gonna be here moving forward.

The WiFi on my laptop had stopped working. Gerson quickly diagnosed the problem as an out-of-date driver and fixed it right away. Great place.

I always have a very pleasant experience every time I come here, and Tylar was especially helpful with assisting me with finding new peripherals for my desktop. Ill definitely be coming back when Im looking for upgrades to my setup! Would absolutely recommend this shop to a friend.

I came in for something that I hoped was very simple and it was. Jonathan helped me get back in my computer from a simple PIN lockout, I could have done it at home but with me simple things end up into a great to do so I brought it down and he was very helpful and Professional, helped me with the issue and didnt charge for doing that. Thank You very much Jonathan and everyone there, they helped me a while back with the same experience and Professionalism. Thank You again Sincerely Paul.

/Gerson was very helpful polite and knowledgeable about my computer issues solving them with no charge. Will go back for my next purchase

Great place to pick up your next computer or get the old one serviced. The staff are very knowledgeable and try to sell you what you need, not oversell you on what you dont. Ive been shopping here for years and have never been disappointed.

I have shopped at Discount Electronics-South Austin for about 5 years. The salespeople are knowledgeable about the products they carry and are very helpful and low pressure. The computers are used but most carry a one year warranty. I rarely buy new computers because I can get quality used computers that are very serviceable for a much lower price at Discount Electronics

I could NOT recommend this business enough. Tylar was an absolute dream to work with. They helped me find the perfect computer for work and ensured that I fully was set up and knew how to use it and was super attentive to what I was looking for and needing in a piece of equipment. Excellent service, exceptional support, and an UNFORGETTABLE experience. Thanks to Tylar I will be recommending Discount Electronics to everyone I know!

I went in having never built or put any parts into a computer, and they helped me get my sons computer upgraded and running. Tyler really broke everything down simply and helped me get what I needed. I will definitely be going back when I want to buy parts or build my own pc. Amazing customer service!!

Great customer service all around. I was helped out by Jonathan and he was very professional. I would definitely recommend to check this place out if you have any computer issues as they have a very knowledgeable and resourceful staff.

We had a problem w/a printer that quit working with a laptop we bought at DE, and spent several hours trying to figure it out. The guy who helped us couldnt be more helpful, professional, and QUICK!! Within a couple minutes on the phone with him - it was working!

I go here for deals, the customer service is really nice. Ask for Tylar if he’s there, he’s super chill, friendly, and helped me out quickly

Tylar was so so helpful helping me out with my laptop. Would recommend! Professional, friendly, easy!

By far the single dopest electronics spot in Austin. These guys will still treat you like a human being even if youre not rolling in the dough. You deserve quality, whatever your budget, and they make damn sure you receive it.

Went there looking for a new laptop and Tylar was the best. Found me a laptop with exactly what I needed right in my price range and I am in love with this computer. Couldnt reccomend a better employee to help.

Super friendly and knowledgeable staff. Got some memory for my Laptop and the woman who helped me was very personable. Been there a bunch recently and am happy they are close by. Great place to get odds and ends I need for my recording studio

These guys are extremely helpful and will SHOW you how to learn how to fix your own PC. Gerson especially is very patient

Great service! I needed a second opinion on what was wrong with my computer and got it! Quick, fast, and professional help!

Just went in to pick up a monitor and keyboard, the guys were super helpful and it was a breeze. Highly recommend.

Stopped by to pick up a tool I needed, they were unfortunately out of stock, but the techs on shift, David and Tyler were still able to help me. This is not the first time Ive gone to this particular Discount Electronics and gotten assistance with other support issues. Ive never been disappointed, yet. Good local resource for things techie.

Just got back from buying a new piece of equipment, was in and out in 15 minutes. The staff was very nice, the only drawback was there was no box to take home my new goodie. I was helped out immediately and greeted upon entering which made the whole process a lot quicker, as compared to another electronics place in previous reviews. The interior was very clean and there was tons of electronics from monitors to any piece of computer hardware you can think of. There was also some antique autographed guitars which just adds personality to the place. A 5 star experience definitley.

Keith was amazing and so kind to help my elder mother with her labtop, very patient… 5 star service

I was looking to replace an old laptop, so we thought we’d try this place first. We were greeted and helped by Tylar right away! He was very attentive, answered all of our questions thoroughly, and helped us get what we were looking for for a great deal. Thanks! We would definitely shop here again!

They are an amazing reliable store they have great deals and great products. I always shop there before going to other stores. Great customer service. Recommend everyone go there before Best Buy

Needed a newer laptop. Tylar listened to my needs and got a great deal.

This place is the best computer repairs and parts in town.Honest, reliable, and fast.

Thank you to Tylar for spending time with us to choose a great laptop exactly for our needs. We will be back for any other needs in the future!

Ive been shopping at DE for quite a few years and have NEVER had bad service, until I spoke with Tyler today.I called about an issue I was having on a computer purchased within the past 3 months and he just seemed to not care about my problem--but wanted me to bring the computer in for a $59 fee to fix the issue. Typical.I eventually called U-Break-I-Fix and the gentleman there was SUPER nice and was able to walk me through my issues FREE OF CHARGE.Let me clarify, everyone else at Discount Electronics was always so friendly and they really do have great products and pricing. Tyler was unknowledgeable, unprofessional and straight up RUDE.Will not shop here again if he is working that day.

Ive gone to this store for service on multiple occasions and I definitely plan to keep going. These guys are very knowledgeable, straightforward, and fair with pricing. My computer is very important to me and this is the only place I honestly trust to repair and service my PC in a quick and quality manner.

One afternoon I was over at this location browsing for parts. Not only did they have exactly what I was looking for, the price was amazingly reasonable and one of the staff members even took it out of the box so I could insure hardware compatibility (it was a desktop monitor mount).After shopping when I returned to my car, I found I was unable to start it and the battery died. I was stranded in the parking lot until one of the staff members was kind enough to give me a jump. Jonathan was super cool about it, helpful and understanding. We chatted about tech for a bit and honesty became a great afternoon. He went above and beyond to help out a random customer (me) and that speaks a lot about the quality of service and people here.Not only have you won a permanent customer for life but I feel its important Jonathan is recognized for helping out a fellow geek in time of need outside of retail. Thank you for your kindness sir!

Denise Gage: I was very pleased when the laptop I ordered online was delivered two days later; however, customer service relative to warranty help is AWFUL. Twice I have had to call. One time it was easy and quickly answered. But, when my sign in would not work I was asked to email back and forth rather than use the phone to quickly realize what I had already done and save my time. I asked them to call so that I could use my time more effectively, but I was told that is not the way they do support.

I bought a computer here for my school 5 moths ago. I was attended by Jonathan today I had a question in regard of my browser that I was trying to figure it out. Professional and responsive. Very helpful, I totally recommend Discount Electronics and the staff. Thank you!

Awesome customer service!

As an artist whos had to be, lets say, resourceful financially, over the years Ive loved Discount Electronics. With a little help from a techie relative Ive built 3 computers using parts from DE.Today Im ordering a refurb laptop online and received extensive, cheerful help over the phone from Shawn. He knew his stuff and seemed delighted to look up details for me. I really appreciate such devoted employees who actually seem to ENJOY doing great customer service. Love you, Discount Electronics!

Excellent service, quick repairs, large choice of laptops etc. Ask for David when you shop there.

These guys are great. Last week my 21 year old son moved out and left, what looked like, a brand new computer behind in his throw away pile. I asked him what was wrong with it and he said he got it 5 months ago and cant get it to display on a monitor. I took it to Discount Electronics, they hooked it up, showed me that the display ports on the video card were covered with plugs, connected to the video card and the computer worked perfectly. The staff was competent, curious, and very professional.

Bought my kids intro gaming computers 3 years ago. This year one of them would not boot. Took it in and within 10 minuets the technician had done a cleanout and a quick fix. I would have gladly paid them for their time and then some to have it fixed so quick. They would have none of it. Fixed and Free. It was an awesome display of integrity and customer service. Wheres the 6th star for these guys?

I got a refurbished PC tower, a Vostro 270, really good job and the refurbishing was really cheap, 10/10 product, anytime I need to order anything electronic related, Im buying from here, life-long customer.

I walked in today looking to repair my daughters laptop. Something we have been putting off for months now. The issue was that it was not connecting to the internet. Once I was let in by a staff member (David) I briefly explained what was going on. Right away started looking into it and within minutes had figured out what was going on. It was an update that never finished loading. He did his magic and with in a short time he was finished!!!! Wow!!!!! He not only fixed it but said there was no charge since it just needed to finish up loading the update. Another wow!!!! I am definitely coming back for all my computer needs and highly recommend David!!! Any other shop would have blown it out of proportion to make any easy buck. Thanks you for helping me get my daughters schooling back on track!

I came in this past week to trade in somehardware as credit toward a 2017 MacBook Pro. The young lady and gentlemen that work in front made my day. It took a while to process all the stuff I was reading in (not their fault) and they were friendly, knowledgeable, and informative the whole time. I never felt misled or taken advantage of and I WILL return for all of my computer needs. My MacBook is awesome and fast too!

Went for a replacement keyboard. Got upgrades suggested, but they didnt replace the keyboard. Called back and was told, I didnt sign off to get the keyboard replaced. I told them to look at why I brought it in. They still didnt want to take responsibility for their actions. Ordered it, was told 7 days. Two weeks later a call. Also, you have to be here by 4 because the tech leaves. Leave work early to get it done, they put it in and it doesnt work. Of course, another, its our suppliers fault. And other week and I have my laptop back. 20 DAYS LATER! I had a bad experience 15 years ago with you also. I have learned my lesson and will never use your services again.

They are awesome. Always nice and friendly greeting as soon as you walk in.

I bought an amazingly-priced computer from them 2-3 years ago for my wife. She recently decided she wanted to play better games with me, so I went on the journey of upgrading their computer. I ran into a snag with some compatibility issues between the HP motherboard and other nonHP power sources. I decided to take it back to Discount Electronics on Manchaca to see if i could gleam any intel from their expertise.Farley and Tylar were incredibly knowledgeable in the subject and was able to help me find some suitable workarounds that made this computer successfully upgraded to my satisfaction.As a programmer, it was refreshing to not have to learn a whole nother field in order to troubleshoot my problem. These guys are solid.I was charged 3.99 for an essential motherboard adapter cable, I tipped much more... but still felt like I owed them more money for their services.

These guys are super helpful and take great care of ya! I absolutely love my new laptop! Thank you Jonathan and the rest of the guys!

We got out of our car to go inside the store. On the door the sign says wait for an employee to let you in the store. Why did they turn there backs to us and act as if we weren’t standing there. Parking lot completely empty sitting there chatting and yet you didn’t see us standing there. Once we walked off they proceeded to come to the door wow 😳!! Screw this place completely unprofessional yes where black & they where white smdh

Got 2 rugged scrap laptops 35 bucks there grate thanks

Staff went above and beyond to correct an issue with a computer I purchased from the South Austin location. I plan on using them again in the future.

There guys are pros on locally owned business. Support local business and get good product and service at the sme tome

Been going for over 20 years. Good people doing good things. Thank you.

Great customer service.

First off, let me just say I am not what you would call technologically savvy. Or even remotely competent. This is evidenced when I couldnt figure out how to connect to my WiFi on my ancient laptop. I brought it in and in literally 2 minutes they had shown me what I needed to do & I was on my way. Best of all, they didnt make me feel stupider than I already felt. Patient, not condescending, funny. These guys are legit! Oh...and Im writing this from my laptop, using wireless. ;)

They helped me repair my laptop quickly. Thanks!

Sorry, but not a fan. The person I worked with did not seem to care, quite honestly. And, the computer would not work using the battery after their in-house warranty expired meaning they would charge me just to look at it. I took the computer to UBreak, I Fix. They found the problem (which unfortunately was not able to be repaired, cleaned the machine and returned it to me for no charge since they could not fix it. Now that is quality service. DE lost a customer.

Ive been here twice now, staff has been great both times, very helpful because I wasnt sure what I was looking for both times. Inventory seems abundant. Dont hesitate!

Found my new computer repair place. These guys were outstanding, especially Farley the manager. Greatly appreciated their professionalism.

My son is building is building a PC and was having problems with getting it working. Jonathan at Discount took great care of us. Very knowledgeable and friendly. I know his PC is in good hands.

I am a firm believer in Discount Electronics and recommend them to everyone, both for sales and for service. In the south Austin location ask for Jonathan who is great. He has helped me on multiple occasions, always successfully. He, like everyone else at the store, is friendly and does his best to make you feel good even when it was you who screwed things up. Thanks, Jonathan.

This place has an extensive amount of appliances, and the staff is very friendly and curious and they work with you. Sometimes you might have to have certain things ordered but they can probably accommodate your request.However for a rent-to-own or an Appliance leasing place, the pricees could do for some changing its a little bit pricey on my side.But they have some good selections.Overall I gave it a five-star also a four out of five star on my own personal note for the pricing.I highly recommended this place it somebody needs to get an appliance for a relatively decent monthly price at least.

Went in for general information about our lap top. Jonathan was the young man who waited on us. He was very helpful and answered all of our questions concerning why our laptop was so slow and explained different things we could try to improve it. He was very patient with his explaining to a couple of oldies. Which is very much appreciated!!

Excellent customer service very helpful. I have my laptop working great again! Thank you discount electronics!

My big computer had konked out a few weeks ago but, I figured, at least I had my 6 mo. laptop. Then the laptop went blank. Had contacted another place where the earliest appt was 2 weeks out. Decided to take it to Discount Electronics and was out of there in 15 minutes with a working laptop. These guys are super polite and extremely knowledgeable. Cannot recommend enough!!

Very professional, knowledgeable, and friendly. My monitor is working. Thank you.

They only sell computers. Theres a large selection of PCs, but only a few Apple products. Their price point was great. They were super helpful. Answered all of my many questions.

Ordered a 2.5” hard drive off Amazon and needed a 3.5” adapter bracket. They just handed me one the brackets they had on hand for free( had to pay two bucks for the screws though.) Great guys.

Great, easy going staff, very knowledgeable and awesome customer service 👍🏽👍🏽 Tyler explained everything very well, answered every question I had! Great job guys 👍🏽

David@discountelrctonics was very professional and nice. Greeted me as soon as I walked in the door. Took my computer hooked it up. Did a couple of checks and found my issue just like that!! My computer is up and running again. He showed me what to do for the next time I have an issue as well. So kind and quick! Bonus was my unit was under warranty!! In and out in 15 minutes!! Clean store and very organized.Will definitely come back here

They are awesome in every way

Tyler was very helpful!

I had a Laptop that I hadnt used in a couple of years. So I took it to Discount ElectronicsIn South Austin. Rebecca started it up and added a few updates told me it was good to go. The other guys David and Johnathan were also friendly and helpful. Recomend this place for anyone needing some electronic help. THANKS GUYS..Ron Follis

Upon entering the store I was approached by sales personnel who seemed dead set on selling me everything I didnt want. When I asked about 12ft window sign thats hanging advertising 149.00 used computer? He stated oh? Well? We dont have one? Then his assistant chimes we do but it dont work very well? Battery is bad and its really really slow. Extremely disappointed because they kept pressing the 400.00 dollar computer

Four visits to the south location over the past few years and all very positive experiences. Today (5/15/19) I took in my laptop because of a D drive error that kept coming up. One of the techs looked at it, took it to another tech for further consultation. Less than 10 minutes later, my laptop is returned to me without the drive error. And the wonderful men of Discount Electronics did not charge me for the fix. Great location and wonderfully awesome staff.

These guys helped me find the exact screw I was looking for, and that was a long shot. These guys are the absolute best place to go!

I love Discount Electronics. Great location, no parking problems and excellent staff. I took my laptop and the guy helping me started working with the issue and explained me options and ways to solve it. In 20 minutes he fixed it! So happy, great customer service and they also have the best prices for parts. Thank you!

Laid out nicely. Helpful staff. Willing to plug my machine in and see if they could fix my laptop right away. Bought it from them at a really decent price. Came in for a user error not something that was broken on their part.

South Austin store seems just as big in space than Anderson Mill, but seems to have more new parts and add-on items than PCs. Otherwise, all there locations are great and have what youre looking for, at least at one of there locations. The North Lamar store should have everything youd need for sure.Most importantly, theyre fantastic if youre on a really tight budget for a computer and even set you up with a warranty deal on any computer you purchase.

Excellent service, the staff is very friendly. I took my desktop for service, turned out it was just full of dust, they cleaned it and did not charge me at all. Probably at other places they could have pretended they did some repair and charge anyway. I respect their honesty

Very helpful without being greedy!

I was in and out within 45 minutes. was shown several laptop and external monitor options. my salesperson Tylar was very knowledgeable and professional. walked out with laptop, external monitor, external keyboard and external mouse. i would definitely recommend this location and salesperson.

Guys behind the counter where exceptional in there knowledge and service. Forgot a charging cord and had a laptop cord go out while we were camping and they fixed this up with decent price products. Thumbs up I would definitely definitely recommend this to anybody.

I went into Discount Electronics south, thinking my PC problems would be sorted by a minor RAM upgrade. George asked all the right questions, and instead of showing me what I “said” I wanted, he read into it, and provided a solution that proved to cost the same amount as the RAM upgrade, but by far exceeded what I actually wanted, but that I didn’t know I wanted! I was not queued up, but taken care of directly. It’s nice to know there’s still computer guys out there that Work on computers simply because they love to work on computers. I was very satisfied and am currently gaming it up on my new machine!

Dont go here looking for great computer parts. Go here looking for late model Enterprise systems and cables.This is the place to find that server you want to set up in your home or a cheap solution for family members that just want to browse the web.It is a great store!

David and George were incredibly helpful in my time of dire need. I needed motherboard standoffs for my computer and both let me dig into their screw bins until I managed to locate them. For free, no less! I bought an SSD because I needed one anyway and when I asked about mounting kits David was honest with me and told me I could tape it because it was an SSD. They both came through for me in the clutch and Im incredibly grateful.

Recently purchased a Dell Laptop here. Justin, the sales rep, was very helpful and patient. I never felt rushed and was very satisfied with the decision that Justin helped me make. I know very little about computers but needed something dependable and fast. Thanks again, Justin! Im very happy!

Excellent and helpful staff, did not try to over sell. Ive been happy with a previous desktop and laptop Ive purchased there. Just bought another laptop with external mouse and feel satisfied.

Very helpful and knowledgeable staff! David helped me get the best computer for my needs at a great price. Ill definitely be back.

I was excited to come to the store. I was not prepared for the construction going on but this did not get in the way at all of the experience that is Discount Electronics. Byron was so totally helpful and assisted me with the finding everything I asked about. He was knowledgeable and honest. Thats what I like when I go to that place. Good times!!!

Excellent service! Got in and was received like a queen. Had an issues with my computer and Jonathan got it going right away. I was in and out in 15 minutes.I will for sure be back and highly recommend them!

Nice staff, but when I got a new laptop, I had them install more RAM. When I came back to pick up the computer, theyd switched the one I picked with a different laptop. I assumed it had the same specs that Id chosen, but it didnt. I didnt fully notice until I got home and wont ever be buying from here again.

First let me say that I know customers are not always right...but its also clear theyre not always wrong either.Last week I purchased a complete system (refurbished) and accessories at a total cost of more than $990.00. Within 48 hours, I had to bring the system back in for repairs because the hard drive was defective. It would have been nice to hear Im sorry for the inconvenience youve experienced but that was not to be. However, more importantly, when I picked up the computer a couple days later as I was leaving town in a hurry, I didnt notice that my power cord was not returned to me. Upon arriving home a couple days later and trying to power up the repaired system, I realized I didnt receive my power cord upon repairs being completed. I went directly to the S. Austin location and explained the issue and the simply said the cord wasnt noted as being received when i checked in the unit. Granted, I didnt realize it was my responsibility to confirm what D.E. puts in their system, so I was unaware that the cord was not shown as being delivered with the unit. The staff said I would have to buy a new one for $2.17, which I was forced to do IF I wanted the $1,000 system I purchased from them a few days prior to actually work this time.As a loyal customer of this location since they opened, I was was terribly disappointed that they would throw me to the curb over a $2.00 item, but that is exactly what they did. And as a customer who can easily prove the thousands of dollars I have spent with this location since they opened, it is even more disappointing that D.E. didnt care enough to consider that D.E. may have made a mistake instead of assuming it must be the customers fault.I congratulate them for having such a successful business that customer loyalty is not appreciated or needed. And so others dont make the mistake of spending as much as I did with absolutely no appreciation. I will let everyone in my circles know how poorly this business treated me only days after I spent almost $1,000.00 with them.

Decent selection. Some things here and there a little higher than id pay but staff is useful.

Great prices for purchasing electronics. Wonderful computer repair techs. I have been many time to take laptops for repair and always very happy. Very quick repair -- sometimes same day service! Helpful and knowledgable staff. Highly recommend.

Bought a used laptop on 1/2/19, service got to use it more than me. Between David, Jonathan and the manager in Service, we got me a different model (I paid the difference) and have a working, new to me laptop. The guys were amazing, patient and really cared that I was happy with a laptop I can use. Hoping my next visit is just to drop them off another bag of candy or to purchase an accessory that I want/need. This group are all amazing guys that care about what they are doing.

Ive lived in Austin nine years but I hadnt been in a discount electronics for a long time. I went the other day with a friend looking for a laptop. I was pleasantly surprised by this store. The sales person who helped us was very knowledgeable was able to explain the different model laptops and the advantages/ disadvantages of each. He even went in the back to check if any other models of laptop were available for sale while we were there. This store was clean and well organized and prices were very affordable. I will definitely return and continue to do business Discount electronics.