Alex provides the best service when it comes to my knives. Whether its to sharpen them or to buy new knives, he always helps me out!
The employees here are always so informative about new products and recommendations for my kitchen. So friendly. If you want great service and a great product make sure to stop in and check out all the cool stuff.
Very fast. Very friendly service. Making this a monthly ritual !!
Went in late on a Saturday with several knives to sharpen. We expected that we would need to leave them, but Alex, the sales clerk in the store, offered to do them while we waited. He also took the time to explain to us why we should retire a few of our knives and save the sharpening fee. It wasn’t that much money, but we appreciated his honesty. Most importantly our knives have not cut this well since they were brand new. Huge thanks to Alex. 5 stars from me and my spouse.
Absolutely adored everything about this store ! Got greeted by Alex right away and he made it a knowledgeable fun experience, will be telling friends and family about his service ! 10/10
Had a great experience that is in keeping with my overall level of satisfaction with Cutco. Its a great brand, terrific customer service, tremendous product. Alex, the associate on the Saturday I visited, was extremely nice and helpful, taking the time to chat with my daughter as he sharped our knives. He recommended sending several back to the manufacturer for sharpening and happily shipped them off for us. It was a pleasure being in his store.Im so glad to have this store in our area and look forward to a second visit soon to buy some Christmas gifts.
Received immediate, professional, and personable service from Alexander in chef knife sharpening. He is skilled at this craft, and it is readily apparent that he also has excellent product knowledge. I negotiated for a discount on a knife purchase and he made something happen. Bravo!
Alex is the best. I can’t say enough great things about this store. Personal caring service! Almost as good as the Cutco products which are 10 stars in my books. I ❤️Cutco!
Great location and great service from Alex. Sent knives in fir service that I wasnt even aware I needed to and gave me a great deal on another block and gadget.
I love Cutco products and this Cutco store. Both Alex and Ben are super courteous, professional and proactive! Alex made some great product recos, and also sharpened some of my knives in store and sent some off to the company that needed further maintenance. I bought a bunch of knives based on his reco. He took the time to understand my needs and recommended products accordingly. He also hosted a private knife skills event for my family. My husband, and 2 kids- 20 and 18 yr old, really enjoyed learning efficient techniques of cutting in a safe manner! They are budding chefs so it was very useful. Alex was just super, entertaining and kept them engaged at the same time! Overall, we had a fab experience at each visit!
Alex is super helpful . He helped me fixed a problem. Then I bought a set and a flatware .He was super efficient and professional.I Really recommend Him !
Great staff. Alex was very friendly and inviting. We always enjoy coming here.
Went in for sharpening, and was amazed at the experience as well as selection!
Great service and good selection of cutlery.
Great customer service at this store; the employee who waited on me today was friendly, polite, and professional. They sharpen knives and handle warranty mailing with no hassle. I love my Cutco knives, and its nice to have a store location nearby.
Cutco knives are some of the best knives in the world and the staff at the Cutco Kitchen Store know how to show off their products. Any bride wanting to stock their new kitchen should start at the Cutco Kitchen Store. Thank you Alex for showing me the newer items I bought for Christmas gifts.
One of my favorite places to but quality products. The staff is more than helpful. It is worth the drive.
Multi-level marketing company, also known as a pyramid scheme. Contnaly get spammed in the mail with job offers from their marketing team. Incredibly annoying and I do not recommend buy their cheap knives or work for this company.
Very personable and knowledgeable of the products we were viewing. Helped us shipping our knives for sharpening. We highly recommend Cutco and this retail store.
Cutco are the best knives. Great Service, awesome selection and a REAL lifetime guarantee.
They seem to have good products, however I entered, looked around, and was never even greeted. Left without what I was looking for.
First of All, The Store Manager BEN WHITE is Absolutely the Best Retail Professional I have ever had the privilege of working with as a potential customer. He is professional, knowledgeable, and has a sincere desire to Help Everyone who enters his store. Not only did he go above and beyond for me as a customer, but I saw him do the same for every single customer he worked with. So, when you go to the Cutco Kitchen, whether it is your first time, or your hundredth time, ASK FOR BEN WHITE because he will GO ABOVE AND BEYOND TO ENSURE YOU WALK OUT WITH A BIG SMILE ON YOUR FACE HAPPY WITH EVERY DECISION HES HELPED YOU MAKE!I had Extremely High Expectations walking in the door to have my entire collection replaced under the FOREVER GUARANTEE; but as high as my expectations were, I was still Blown Away by the friendliness of the staff, additional Free Services, the extensive knowledge of the staff, & their willingness to go above and beyond to help me and all of the customers in the store.I have used Cutco for over a decade. I put myself through college selling Cutco.This is a great company with amazing people & products. Great college & career income opportunies & Scholarship Programs for students. However, because their primary business model is direct sales, I had never been to a brick-and-mortar location until I moved to Austin, it was phenomenal!
Alex, the manager, is very helpful and knowledgeable
Very fun cooking classes!
Because si very good knife
Excellent products and service.