user
Backyard & Patio Store - Austin
12501 TX-71 West, Austin, TX 78738, United States
Appearance
Backyard & Patio Store - Austin
Comments
St
Review №1

We were looking for new patio furniture and had been to 5 or 6 Big Box Stores and found very little to like. Backyard & Patio has an amazing selection and we found exactly what we wanted. The staff was very helpful and the furniture will be delivered in a day or so, which is less than a week after the purchase. Could not be happier that we went into this store.

Vi
Review №2

We were very pleased to find a store with inventory available and we did not have to wait 4 to 6 months for the items we chose. Jaime R. was extremely helpful and knowledgeable and gave us plenty of time to browse the outdoor area and indoor areas. Jaime made our experience so positive that we highly recommend this store. Thanks, Jaime!

Ti
Review №3

Great experience. Located patio furniture at a great price. Staff was knowledgeable and helpful. Highly recommend!!

Ma
Review №4

Fantastic selection and customer service! We came here looking for furniture after having an unpleasant experience with a different store where we never got our furniture. We ended up purchasing some lovely outdoor chairs from their Ratana collection and absolutely love the style and comfort of them. Customer service was great and we got our furniture within 2 days which was so nice. We would definitely shop here again!

St
Review №5

These guys had the right product and attractive price. Easy to do business with. Very pleased with our hammock purchase.

Bb
Review №6

Awesome and great experienceThey listened to what we were looking for and then presented options and pros and cons of eachCalled prior to driving from North AustinHad I bought from the internet without trying out the in water lounges we would have not been satisfied plus $175 freight charge from internet suppliers was too stepShop Locally !!!

Jo
Review №7

Jamie & her moving team were excellent! Delivered right when they said they’d be here and placed it where we asked. The quality of the patio furniture is superb. We are using it as our LR furniture until our house is built. The back pillows are tall & super comfy. I would highly recommend Backyard & Patio store.

To
Review №8

I love this store! My wife and I were given the opportunity to buy a new grill as a wedding present. We looked at Costco and online, but really wanted to stay local. Once we’re set foot in the store we knew this was our place. Everyone was super helpful. My grill was delivered the next business day. Very satisfied!

Ma
Review №9

This playscape is a thing of beauty! Excellent service. Perfect install. Everyone was super helpful and nice. Thank you to Eddie and Steve!

Cl
Review №10

Fantastic help with repair and replacement of a chair. Even through COVID and the holding of the chair on the boat for almost 6 months, these folks never quit.

Mi
Review №11

They were very helpful and informative. They would check in on us without being pushy which we appreciated. We ended up buying some patio furniture and love it! I’d definitely recommend buying from them!

Ro
Review №12

They were super helpful the moment I walked in the door, very attentive and not very pushy which I enjoy but also helped me make a decision on which green egg I wanted.

Er
Review №13

Very nice store! They have a great selection of high quality outdoor living furniture and accessories.Highly recommend a visit!!

Di
Review №14

Jamie was awesome! I emailed some questions through their app and Jamie responded immediately. Due to covid19 we had to take care of my purchases over the phone. All my questions were answered and the customer service provided was impeccable. I was very pleased with the service and the quality products this store provides. Ordering local form The Backyard and Patio Store was a definite win for me. Saved me hundreds of $’s in shipping and I feel like I made a new friend. Would definitely recommend this place. If shopping at the Lakeway store, you can’t go wrong with Jamie.

Yv
Review №15

Excellent customer service representatives that answered all of our questions and gave great suggestions on ideas we were looking for. They carry great variety and excellent products.

La
Review №16

Beautiful selection of patio containers. Friendly staff; especially Jack! I’ll be back!

El
Review №17

Super helpful, great selection!

Je
Review №18

New owners but same great staff and products. Love my new Green Mountain grill.

ma
Review №19

Jamie was extremely helpful. We will be back.

Fr
Review №20

They were GREAT!

Information
32 Photos
20 Comments
5 Rating
  • Address:12501 TX-71 West, Austin, TX 78738, United States
  • Site:https://backyardandpatiostore.com/
  • Phone:+1 737-802-3191
Categories
  • Grill store
  • Outdoor furniture store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:Closed
  • Sunday:10AM–6PM
From the business
  • Identifies as women-led:Yes
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations