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Patrick Slater, MD
12319 N Mopac Expy Bldg C #300, Austin, TX 78758, United States
Comments
De
Review №1

Dr Slater is highly intelligent and knowledgeable, yet has an easy-going, comfortable and quirky bedside manner. He can make anyone feel at ease. His staff is responsive to any and all questions and they care about their patients. Id highly recommend Austin Ear Clinic!

Ch
Review №2

This is a hard review to write because everyone I encountered at the office was wonderful, but I feel like a diagnosis into what was really happening with me was not as thorough as it should have been. I was seen by Dr. Slater and his PA Andrew for ringing in my ears, dizziness, and headaches with no signs of hearing loss. I had a CT scan performed and it was noted in this scan I had a sinus infection (I only found this out after getting a second opinion, the office DID NOT tell me at the time I had an infection, but the doc who gave me the second opinion saw this in the notes.) Despite that note, it was NOT treated at the time and I remained miserable for months with the diagnosis of endolymphatic hydrops or Meineres, which is very rare. Now, the office was awesome as far as scheduling and care for what they thought I had, but this is my issue with the diagnosis. Usually with Meineres which is very rare, you have hearing loss. I did not have any hearing loss. When I asked about this, I was told, well I dont have it yet. That was beyond terrifying and discouraging. I noticed the young lady who did my intake remarked, must be Meineres when I got through telling her my symptoms initially. I didnt appreciate her opinion since shes not a doctor and at the time it didnt register to me, but that should have been a red flag. It seems like this is an easy diagnosis made in this office. As it turns out, Dr. Slaughter, the doctor I went to for a second opinion very quickly ascertained I had a deep sinus infection in my nose and the drainage was getting into my eustachian tubes and terrorizing my ears. I did tell Andrew I had post nasal drip and that something was going on with my throat (the meds for this complaint were never sent to my pharmacy,) yet despite all of these clues I was giving, the office just rushed into the most dramatic possibilities even though we had the CT scan showing the infection. Im confused and frustrated. I literally suffered for a year and now Im on antibiotics and the dizziness and ringing in my ears is virtually gone and I have a follow up to see if I need sinoplasty surgery. This was allowed to get worse over time because this office overlooked my CT scan. Consider a second opinion if youve been diagnosed with Meineres here.

Jo
Review №3

I was originally happy when I found Slater, because for the first time I had a doctor diagnose my CSF leak. But prior to surgery, he only did one CT scan which was inconclusive and did not show any definitive issue area. Nevertheless he recommended surgery based on what he thought was causing my issues. I was a little apprehensive and called the office twice before surgery to make sure I didnt need any other type of imaging done, and they assured me that they knew where the problem was and surgery would only help me. Felt okay after surgery, and Dr Slater even came in the day after surgery acting happy and showed me a video of my brain he took on his phone during surgery (not sure how I feel about that). After surgery I started developing worse symptoms, which he kept assuring me would get better over time. I kept getting worse, and the original issue was still there. He sent me for a lumbar puncture with blood patch, and I wasnt sure why since my leak was cranial, and even the radiologist thought I should have been having a cisternogram. I had a few appointments after that, to which he said the new issues I had (I had SCDS) would resolve in time (the only fix for SCDS is surgery!), and said things like I cant figure you out. I continued to get worse, and At my last appointment he decided to cauterize my adenoids, which did nothing for me except put me in unnecessary discomfort.I have since found new doctors who just performed a craniotomy for my SCDS and confirmed that there was a huge defect from the surgery Slater did that was causing my issues.

Ma
Review №4

Dr. Slater is top notch! Professional, caring and very personable. His staff is great! I would highly recommend this practice to anyone in need of an excellent ENT!

De
Review №5

Dr. Slater treats my husband’s Ménière’s disease and he is conservative in his treatment. His PA, Andrew Clark is equally knowledgeable and patient in his bedside manner. The entire staff will treat you with compassion and dignity every single time you engage with them; never have we met an off day with them. The problem with medicine especially when the patient is suffering with a debilitating disease like Ménière’s, the answers sometimes are not fast enough. Understand that medicine is a practice and not an exact science and you will be better off. If you need a physician specialized in the Ear, Nose and Throat to stay the course of your symptoms and bring you to a point of wellness, Dr. Slater is definitely the man to do exactly that! There are some surgeons out there that rarely give their patients the sincere and genuine time for questions and answers and peace of mind with regards to their diagnosis and proposed procedures. Dr. Slater has the steady hand for surgery and the knowledge to back it up. Allow me to emphasize to you, Dr. Slater has no shame when perplexed in findings to sit there in front of you with his head in hand and take a moment to do of the moment research to obtain the next best plan of attack! Every single person that works for him maintains that same school of knowledge in treating their patients with dignity and respect. There is nothing his office will not do (within reason) to bring you peace of mind and comfort to ease your pain during debilitating circumstances. I simply can’t say enough wonderful things about Dr. Slater and his practice. He is still treating my husband and still searching for answers, but as I stated earlier he is very conservative in his treatment and exhausts all measures. In my husband’s case we have arrived at the third surgical procedure to address his Ménière’s disease, Vestibular Nerve Section to kill his Vertigo and restore his quality of life. My husband and I remain hopeful and confident in Dr. Slater’s ability and expertise. He is awesome and we have a healthy respect and fondness for him, both as a kind human and a professional in his field! God bless you Dr. Slater and Andrew Clark, as well as the entire practice so they can continue to serve the community of Austin; we are blessed to have them all here in Austin. Thank y’all for everything you have done and continue to do for my husband and our family. You guys are extremely special to us!

Am
Review №6

I love Dr Slater and his team! They helped diagnose me after 8 yrs of other drs telling me they didn’t know what was wrong with me and couldn’t help me. Dr Slater knew exactly what was going on, and confirmed it in two visits. Thank you!!

Je
Review №7

I LOVE DR SLATER & HIS STAFF! Wonderful & knowledgeable dr who made an affirmative diagnosis when no other drs could figure things out. Dr Slater is about caring for the patient, not about $$ or payment. The staff is SUPER friendly, understanding, & accommodating. If youre needing an excellent ENT dr, call Dr Slaters office for an appt.

Ja
Review №8

Dr Slaters office is very Nice And Dr Slater is very Honest. And Doesnt Sugar Coat anything.

Jo
Review №9

Dr Slater and his team are the best! Other Drs. Other Drs said if its an inner ear problem there is nothing that can be done. Dr Slater and his team are curing his problem.

Er
Review №10

In case you dont want to read every horrible detail about this doctor, Ill warn you now... do not book an appointment here!The reason for my visit is bcz my hearing loss is worsening so I booked an appt with Dr. Slater. I arrive at 2:20 for a 3:00 appt bcz I have paperwork to complete. One odd thing here was that one of the forms asked for my credit card to keep on file. Maybe thats some new trend but I sure the hell wasnt going to give them that.2:45 I was pleasantly surprised when at 2:45 I was brought back by the tech to conduct my hearing test. This is where the pleasant experience ends and the weird experience begins. The techs first question to me was do I have any children?. Although that was a bit odd for a hearing test, but no big deal.3:05 The tech finishes the hearing test and escorts me to a waiting area to wait to see the doctor. Im there long enough for another person to come through that same process and be seated next to me. After 35 min pass, I ask that other patient if this wait time is normal. She says that it is. 5 min later, a med asst finally takes me to a room.3:45I spent the next 10 min telling the med asst everything that had already been written down on the forms I completed. Annoying but no big deal.3:55 As he leaves the room, I ask how much longer before the doctor comes in. He says that Dr Slater is going pretty quickly today so not much longer. 20 minutes later the doctor arrives along with the medical assistant.4:15 Finally, I see the doctor for my 3:00 appt. An hour and 15 min late seems too much to me. I know what youre thinking here: all doctors offices run late. Well, Im here to tell you that not ALL of them are like that. You just have to look harder for those rare ones that are well-oiled machines. There are actually a few Costcos out there!Heres where the most unprofessional dr experience of my life starts. He asks what I do for a living. I tell him that Im an executive asst. He then proceeds to bash his own executive asst, which I have no choice than to be offended by asst He then asks for the reason for my visit. I start telling him and quickly realize that he is looking at his med asst and wants him to answer this question. Well, of course. Who better to say what is going on with me than some stranger who doesnt know a thing about me...oh of course, the med asst. Shockingly, he got it wrong twice so I had to interrupt their discussion about me to clarify things as he went along. Okay, now proceed Mr med asst. It was so awkward and strange. Then they started this medical terminology banter. I felt like I was being talked about but in another language.As the visit proceeded, we contd to discuss details about what is happening with my hearing. As I was talking, a second med asst barges in to tell the dr about some other patient. He didnt knock, or say exuse me, just started talking to Dr. Slater. Whats worse is that Dr. Slater was receptive to this and had a full convo about some other patient right in the middle of my visit! I couldnt believe what was happening.Dr. Slater suggested a CAT scan to know my exact problem. Im giving him credit here for admitting that he was unsure about my issue. He also suggested steroid shots and hearing aids. He says that he sells them but you can also get them from places like Costco. Says Costco is cheaper but his customer svc is better. His arrogance is blinding the reality that his cust svc doesnt deserve Yelps one-star minimum. He shook my hand and said to come back if anything urgent happens, or Ill see you in a year.4:20 At check out, someone finally opens the glass door after 2 min. As they joke about taking money from me to pay off some dudes house, Im charged $160 before another person says no, she has a $35 copay. I finally walked out at 4:26.Saying that this entire office is highly unprofessional is a gross understatement. I only blame Dr. Slater, though. Its his practice, his process, his culture. I will not return.

Ha
Review №11

He is personable and makes his patients feel comfortable. I knew he cared and wanted to make me better.

Mi
Review №12

Ive been going here for 10+ years and I am so thankful for them! From ear infections, hearing issues, to vertigo, tinnitus and menieres disease, theyve handled it all with the utmost professionalism. Simply put, if you want the best, go see Dr. Slater and his team!

Jo
Review №13

Awful! This clinic bills themselves as the experts in ears. I would expect to be educated and have someone actually explain things to me. I went to see Dr. Slater for vertigo. He abruptly came in and seemed rather put off that he had to deal with me and that he just couldnt wait for me to stop talking. I then had my hearing tested by a hearing aid dealer, not even the audiologist. I later found out that the two are NOT the same. I was told I had Menieres disease and that there was nothing that could be done until my ear died and I would then have to have my nerve cut.After a second opinion from a center that ACTUALLY specializes in dizziness and hearing loss (I say a surgeon, an audiologist and then surprisingly a physical therapist) a treatment plan was devised to help me manage my symptoms. I wouldnt wish this practice on my worst enemy.

Sa
Review №14

I do not know how Dr. Slater is with his procedures but I am rating it 1 star because I paid $300 just for shaking his hands on my first visit. I had all my reports from a different doctor presented to him, so there was no new checks done at this institution.

Information
14 Comments
3.8 Rating
  • Address:12319 N Mopac Expy Bldg C #300, Austin, TX 78758, United States
  • Site:http://austinear.com/
  • Phone:+1 512-454-0341
Categories
  • Doctor
  • Audiologist
  • Hearing aid store
  • Medical clinic
  • Otolaryngologist
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–1PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Planning
  • Appointments recommended:Yes
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