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Sansone Auto
90-100 US-1, Avenel, NJ 07001, United States
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Sansone Auto
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Mi
Review №1

I’m so happy whit Sansone Auto Mall, I was looking for a car in 6 deferents Toyota Dealers whit no luck, My son just have he’s Highlander a month ago from Sansone Auto Mall so he call me and said, Dad go to Sansone so I came and was no available cars but they’re hel me and I have my car 3 days later whit a friendly personal . I recommend Sansone Auto Mall to any body plus I be coming here at the service department and it’s great service like no body else .

Au
Review №2

Danny Zeledon is a true professional. From our initial meeting to the final handshake when I picked up my car today. He was patient, straight forward, very honest, friendly and easy to talk to. I would give him 10 stars. He is not your typical sales person. I would recommend him to everyone. If you need a car go to Sansone Auto and ask for him.

Ca
Review №3

Osmani Santana was an excellent salesman. My parents were looking for a car and found Osmani. Very nice and helpful guy. He exceeded my expectations and made the car buying experience easy and stress free. I would give him 100/10 stars. I highly recommend working with Osmani. Thank you Osmani for all your help & thank for your service after recently serving in the U.S. Navy! Ask for Osmani whenever you come to Sansone Toyota! Came out with this bad boy!

Cl
Review №4

So I was nervous, then I met Sebastian in Toyota. He helped me pick out the best car for me and my family! Very helpful and patient person! Really recommend.

In
Review №5

Sebastian was an excellent salesman. From the minute I came to Sansone he was very attentive to my needs, He exceeded my expectations and made the car buying experience easy and stress free. 10/10 would recommend . Thank you Sebastian for all your help !

Mi
Review №6

My sales service on 6/24 was great!! Thank you Eli Jimenez (Jeep General Manager) and his sales team for making my experience and purchase easy going- I love my Jeep!

La
Review №7

I had a great experience at Sanson. Patricia and Terry were amazing. They both took the time and explained everything for me and I walked away with a beautiful car.

ja
Review №8

Thank you Tim and Jorge for helping me get my first Toyota car. They were a huge help and were very kind with the whole process. I would 100% recommend both of them to anyone that is looking for a new car

Jo
Review №9

After a couple of visits to feel the place out, Big thanks to Greg “Big G” Czajkowski for being responsive, very friendly, and making the oh so “dreadful” trip to buy a car such an easy going process. Hands down Greg had an answer to every question I can come up with. Really felt like he knew what I was going for and he performed great on the closing. Def looking forward to my next lease already!

Br
Review №10

A big thank you to Jovet! He was very straightforward and helpful. Thankfully I got to purchase a car last week and he was very good at answering all my questions. Please if you are considering going to this dealership look for JOVET he is your guy to go to! He is a Very sincere man and is more than happy to help you find what you are looking for.

As
Review №11

Sansone Auto Mall is BY FAR the best! I’ve been doing business with Washington for 4 years now and his customer service is impeccable. He’s very informative and great with his numbers. I was always informed when a new vehicle hit the lot that he thought I’d be interested in. Today, I’ll be driving home in my new 2021Nissan Rogue. ☺️ THANK YOU SANSONE AUTO MALL and a huuuuge THANK YOU WASHINGTON! #mycarsalesmanisBETTERthanyours

Et
Review №12

This is a great place to get a car! The customer service provided by Jose Ayala was very professional and helpful! I didn’t expect to walk out with a new car but Jose was willing to negotiate with me to find the right price within my budget. Very pleased with my experience. I highly recommend Sansone Auto in Avenel!

Be
Review №13

Adam Nasr the best thx

Da
Review №14

I was a little nervous coming in due to my previous experience with buying cars, but this was a great experience. Adam Nasr has been very helpful in finding the car we wanted and within our price range. If you have good credit you can expect it to be a swift process as he worked very efficiently. Definitely would come back. Thanks again

St
Review №15

I’m not a person to write reviews and I hate dealing with your typical salesman that are trying to rush you into any sale. But I can truly say I had a great experience working with Jovet. He was very helpful with a great personality like I knew him for years. He did not rush me to making a decision answered all my questions with no problem. I left there happy with my purchase. Thank You to the Sansone Team but a big thank you to Jovet.

Ri
Review №16

Bait and switch tactics. Showed up after being called that the car I wanted was “ready for a test drive.”Show up, and the car sold “yesterday.” Not sure how that happens when the appointment and confirmation call that the car is “on the lot and ready for a test drive” were all made in the same hour of requesting a test drive. Walked out upset, called the manager who promptly sent me to voicemail.Don’t go there. If the price is good, then it’s too good to be true. They sold that car yesterday. 🤣

Li
Review №17

I came in sort of frantic about engine stalling. I did not know what to do or how things wouldve played out, but from start to end my advisor Luis M. was not only calm, but he kept me in the loop from start to finish. Its always nice interacting with people who go the extra mile for you. Sansone Auto is lucky to have someone like Luis and if you end up with him as an advisor, he really makes you feel taken care of. Writing this review felt like the VERY LEAST I could do to highlight the exceptional service I received. Thank you Luis and all the servicemen at Sansone!

Ni
Review №18

I had such an amazing experience! Jovet who helped me find my new car, was extremely helpful and has a great personality. He did not rush me to making a decision and overall extremely happy with everything and the rest of the staff members that I met that day. Everyone was in a good mood and very professional. If you’re looking to buy a car here you will not regret it!

Ab
Review №19

Worst place to go to service Toyota vehicle. Some of the Service attendant are not at all friendly. They should be sent to do back office operations.

Ob
Review №20

Came in today to assist my girlfriend with purchasing a used vehicle, where Michael McGovern assisted with the transaction. He was very patient with us, as their were three nervous anxious females looking at the vehicles.He was very attentive and understanding to my friends needs. He even catered to our questions as concerns ( where we were not even the ones purchasing the vehicle). Mike as well as The Sansone employees (finance manager, manager) assisted with catering to my friends financial ability to maintain her monthly car payments, which is very important for many. We felt very comfortable during the process of purchasing the vehicle. We will continue to refer our families and friends to Sansone Auto. Thank you for excellent service.

Bi
Review №21

I must begin by saying that my Family did not buy our Vehicle at Sansone, but we used to get it serviced there. The last time my Wife went there they told her some shady story that she needed new Brakes. We were very surprised since the Car has very low miles and was not exhibiting any Brake issues. We said no to their recommendation to get new Brakes, which we would have had to pay for out of pocket. We then serviced the vehicle at another Hyundai Dealer and they told us our Brakes were great.Moral of the story, Sansone is not and ethical place. we will never return. God only knows how many people they have been ripping off over the years? Buyers Beware!!!

Br
Review №22

John did a great job I walked out with the car I wanted five stars service was great.

Ax
Review №23

After receiving a mailer saying that they NEED to buy back my vehicle, I spoke to two different sales people to explain that while I am not interested in trading it in, I would be willing to sell the car and bring it in for an appraisal. All I asked for was a rough estimate ahead of time to ensure that going in wouldnt be a waste of time. I was then contacted by Widmar from Kia, to whom I gave the details on the car and who told me I would get an email with the rough estimate.Despite never being given a rough estimate, I was called the next morning by Anthony Cipriano, a manager at Sansone Hyundai, to confirm my appointment that day. I called Anthony back to explain that I had never received a rough estimate and wanted an idea of if its sale value so I would not be wasting my time bringing it in, again noting that I am only looking to sell it. Anthony instructed me to get a Kelly Blue Book value on the car for a rough estimate. When I asked if they would potentially be able to give us the 125% offer their mailer advertised on the KBB value, he told me it was possible, and to bring it in.After getting an offer from a KBB associated dealer, I brought the car in later that day for an appraisal. I was then told by Anthony that they do not normally buy cars for cash, only trade in. He then offered me less than half of what the KBB associated dealer I had just seen in the previous hour offered.These people are liars and are just going to say whatever they think they need to get you into the dealership. We had already had a number of issues with this location, from the initial purchase of this vehicle, to the inadequate maintenance staff that had us constantly bringing the car back in within days of servicing, but this was the final straw!

Ma
Review №24

As a customer who is paying for a service and a warranty, they make me feel like trash today. I called yesterday to make an appointment because one of my tires needs to be replaced. I was told i could bring my car between 8:00 and 8:30 am the following day. I get into the shop the day of my appointment, and I was told that no appointment was scheduled for me!!! So, I had to either leave my car for at least 2 days ( my only way to move around) Or they could actually put my name on scheduled and wait a WEEK to actually get an appointment. They were not accommodating at all, not willing to help. I was told that I was not going to be put on front of the other customers who were lucky enough to be put on scheduled. I feel so frustrated, so aggravated, so upset that i could NOT get anything out of the service that I am paying for. On top of that I lost half day of work . Worst customer service, worst experience with this place!! I wish there was 0 star to give to this place. The only thing I know is that I wont renew lease with this place or recommend it to anyone.

Ju
Review №25

I went to sansone Jeep looking to trade in my car and my sales person was jorge. Great sales person. If your looking to get a car i highly recommend going to him, he is one of the best and has a lot of knowledge on cars and can give you the best advice

Je
Review №26

Come to a place with a heart! More than just a sale. Rana Khan, John and the whole Toyota team made me feel like a family member. Judgement free! Easy! Honest! Thorough! Highly recommend! Exceptional service all around!

El
Review №27

Im so glad I came here and got my Jeep. Isabella was great. It made my trip home very safe thru some flooded area in my town.

Ti
Review №28

Great experience at Sansone. Jonathan Roman was fantastic- he’s genuine and helpful and made the entire process that much better. Definitely ask for Jonathan if you’re looking for a seamless experience.

do
Review №29

The service there was really great! & the people is nice. They gave me a really good deal for my new car I got today. If you want a good deal Sansone is your place. I could not have had a more wonderful experience during a difficult time. Thank you Sansone

ra
Review №30

ESPERANZA was a great sales women answered all my questions without hesitation and got the best deal for me highly recommended for anybody looking for a new vehicle Thanks again ESPERANZA

Ma
Review №31

We came in today to purchase a new car and we were greeted by Adam who asked us a few questions about what we were looking for and showed us what was available. The market is rough for new cars but we got the RAV4 which was the one we wanted. His ease of the entire process was super smooth and quick. We were in and out 2 hrs with a brand new car on our way home! Thank you Adam & Sansone!

L
Review №32

Update: since apparently you can’t reply to the seller’s comment on a previous post, here goes complaint #2.They asked me to contact customer service to address their bait and switch tactics for getting you in to “see” a fake car profile.I did. No one contacted me back.Not saying you shouldn’t shop here but I dislike dishonesty and this is a pretty scummy practice. Had to pull my kids out of the car, get them ready, only to be told the car I had an appointment to see (and a phone call verifying the car was ready for the test drive the same day I showed up) had conveniently been sold “yesterday.”Sansone Auto has not reached out to me except to message me on here. I gave them 3 days to do so and provided my phone number. Wonder if I’ll get a call now. Hmmm. Let’s just say I am not holding my breath.

me
Review №33

I want to thank Anthony garabito for his amazing dedication in helping every customer including myself. Thank you once again for making the impossible possible! Continue making everyone happy 😃

My
Review №34

Outstanding customer service provided by service rep Angie. Kept me informed each and every day my vehicle was being diagnose to see what the problem was. Location is one of the best. I highly recommend

Jo
Review №35

Great service! Third time leasing with Toyota and had a great sales person, Jeorge Pico, to assist us.

St
Review №36

Stevenson was an amazing salesman. He helped me relentlessly get the truck that I was looking for. I came into the dealership expecting to look at a blue Tacoma Sport but somebody was already in the process of purchasing it so the keys weren’t available. Not even a full 12 hours later Stevenson called me early the next morning to let me know the deal didn’t fall through and the truck was available to be looked at. I made an appointment the same day and went after work. Fell in love instantly and knew I was going to get it. Stevenson helped made it happen and without him I wouldn’t be driving my very first truck. He’s been super helpful even after the purchase with any questions or concerns I may have. Can’t wait for the endless adventures and roads to be discovered and conquered with this beauty. Thank you again for everything.

Ma
Review №37

I have leased vehicles from Jorge at Sansone on two separate occasions. He is extremely professional and knowledgeable, putting the customers needs first. Highly recommend going into Sansone and asking for Jorge!

Ke
Review №38

I Had a great experience dealing with Jorge and Ness at the Toyota dealership.I would highly recommend this dealership.

Pa
Review №39

Terrible experience here, do not come here. Was treated like a second class citizen, rude, horrible encounter with salesperson.I gave never encountered anything like the experience we had here, better off at Open Road Mazda in East Brunswick. Courteous and welcomed with open arms!

Sh
Review №40

My husband and I purchased a new car once again from Olu, who is always personable, professional, and helpful. Olu makes the process seamless and he takes the time to make sure you fully understand all the terms of your purchase. I am not someone who writes a lot of reviews, but I highly recommend Olu!

Th
Review №41

Thank you for the attention that I received, very satisfied with your excellent service, Gerald Lopez !!! do not hesitate to ask for him☺️

ra
Review №42

Excelente service thank you chide highly recommended

Da
Review №43

Ive dealt with this dealership on three separate occasions, being that theyre minutes from my home.I now choose to drive elsewhere for a more respectable no nonsense experience. Case in point my recent new vehicle was purchased some distance from my home in Woodbridge. My reason::: Poor service with deceptive sales tactics. ie. Advertising vehicles for sale with the knowledge that the vehicle(s) were long sold. Then giving or stating non sense excuses, Im sure there will be a poor blanket rebuttal regarding this post. However, I am happier dealing with a dealership that respects me and hands me no B.S. even though its some distance from my home in Woodbridge. I will never again do business with this dealership. Take your business elsewhere its not worth the effort.

Ke
Review №44

Had a great experience working with Orville Dunn. He was helpful during each visit and was very knowledgeable. He did not rush me and that helped me feel confident in my decision. Thank you!

Mi
Review №45

Great experience easier than I thought. Ask for Chidi Alice best sales Men

st
Review №46

Overall Great Experience from beginning to end Osmani was very helpful !

Ke
Review №47

Came here to finance a Rav4 and Jovet guided me through the process effortless. I highly recommend Jovet. Any issues or doubts that I had was no problems for him. Straightforward and quick with the process. Very nice person also. Made my experience easy and exciting.

Da
Review №48

Me and my wife went to Sansone Auto Mall in Avenel NJ a couple weeks ago, and we Leased to Buy a Toyota Highlander 2021, Osmani Santana and Bryan helped us in All the process with professionalism and we got a good deal, we are very satisfied, Thank you so much guys

Ge
Review №49

Had a great time with Chidi at Sansone Toyota very good salesman will recommend him to anyone..

Ke
Review №50

Had a great experience working with Jovet Kercardo. He was very helpful during my visit and was very knowledgeable with a great personality. He did not rush me unlike your typical car salesman and that helped me feel confident in my decision. Thank you!

My
Review №51

The person who helped me was nice, but they gave me a final price that was $3,000 over what the price should be after taxes, and called it “dealer fees” with no break down of what those consist of, but having worked for a dealership I know that’s just code for “give us more money”

zk
Review №52

Bad service their managers are so rude they gave the price of a vehicle and after that when you make your mind they increase the price right awayVary low trading value, rude behavior tomesriver mistubishi is giving much better price and there behavior is so nice I bought the same car with same color 2500 cheaper than Sansone auto mistubishi group now looking for an other one

Mi
Review №53

I had the pleasure of working with Charlie C. and his recommended salesman Kris as they helped me and my family get into a 2021 highlander XLE. Could not have asked for an easier, no - frills attached deal. Charlie and his team at Sansone Auto in Woodbridge NJ are highly recommended.

Ro
Review №54

Ivan B & Lou were FANTASTIC! They were attentive, knowledgeable, personable, & made it happen! I would HIGHLY recommend Sansone Auto Jeep...ask for Ivan “the Great”!

Na
Review №55

I had an AMAZING experience with Q today. I went to Toyota indecisive and unsure. But Q work with me and got me a wonderful deal. If I had to do all over again I will choose Q. He was quick, helpful, explained and broke everything down to me. He’s the perfect guy for the job. Thank you Q and Tim for everything. 😁😁😁😁

te
Review №56

When my plates were ready I was told I needed to pay MORE for DMV fees because there was an error on their side. After buying two vehicles in two years you would think they’d want to take care of loyal customers but they only care about their bottom line.

Mi
Review №57

What can I say about Sansone Automall except that this is the best place to Finance or lease a car. I’ve been buying and leasing cars here since 2002 and will never go anywhere else but here. There sales team are awesome I recently went to get a car that I’ve been wanting for the longest and the General manager Johnathan made sure I left that night with my car. He went above and beyond to help me. Eric the sales manager was also very pleasant to work with. I will always be that loyal customer to Sansone and definitely recommend anyone even family members to buy from them.

Jo
Review №58

First car purchase!! Thank you so much Henry & Jorge for all the help!!! They did so much and I got the exact car I wanted !!

jo
Review №59

While I have never actually visited this dealership I inquired about a car on their website and almost immediately I had someone calling from the dealership. i dont want to actually speak with someone so I give my google voice number. I also received an email almost immediately from the dealership. From Sarah K..... I replied back to the email several hours later because I dont want to have verbal communication and only want written documentation. Its pretty rude when I reply back to the email and ask a question and the person sending the email does not respond. Because of this the dealership lost a potential sale and will not be doing business with this dealership.

Ho
Review №60

Purchased a pre-owned Hyundai from them and paid them to order the plates. Six week later not only have no plates arrived but they have totally ghosted us. We don’t even know if they ever ORDERED the plates because they wont talk to us. Won’t return emails calls, nothing. Voicemail boxes are all full. Emails are ignored. We have been nothing but pleasant and so I can only surmise that since they already have our money they have no interest in spending time dealing with us when they can be spending that same time selling a car to another customer. I have never had such a negative car buying experience. Avoid these guys or at the very least dont let them take care of registering your vehicle.

Kr
Review №61

Very experienced staff. Trustworthy. I am so glad I trusted Sansone with my car. I could not have had a more wonderful experience during a difficult time. Thank you Sansone 😊

Vr
Review №62

I had a really good experience at Sansone Auto with Toyota sales representatives Rana Khan. We both bought both of my cars from there. And had a good experiences both times.

Ro
Review №63

Sansone auto has a great selection of vehicles. Unfortunately their service depts arent that great. The Mazda service dept in particular is the worst. They do not offer a rental no matter how much money you spend for service. The manager Anthony was very rude and un apologetic for my inconvenience. I was told the work would take 1.5 weeks and it took a month, then they lied and said they never said how long the work would take. 1 star is the lowest rating but it should be less. Do not go there!

La
Review №64

Esperanza Maldonado at sansone Nissan is absolutely wonderful. She walked my boyfriend’s mother through her buying experience twice and was just as delightful as anyone could be. If anyone is looking to buy at sansone she is the one to look for.

Ma
Review №65

Sansone Auto was a really good car buying experience. Thanks to Mr. Ashwani Maini to make it so easy and simple.

Jo
Review №66

I hear of Sansone Auto Mall from my sister. She told me all about he experience and how easy they made it and how nice, quick and friendly they were. I decided to give this place a shot after my sisters GLOWING Recommendation! I must say, I was not disappointed! The Car Salesman was extremely friendly and very good at what he does. I told him about some issues I feared we would face and he managed to work around them. He also made the process simple and did basically everything for me! He was a great help and I definitely recommend this place for future car purchases for myself and anyone else looking to buy a car! Seek out Patryk for a quick and easy transition into a new car and amazing, no.... OUTSTANDING Customer Service!

Ga
Review №67

Chriselle was lovely! Such an amazing sales person & gave me the perfect little photo to congratulate me on my new car!

Ed
Review №68

Theyve found a way to safely make you feel like family at an uncertain time when people were afraid to be social. Overall perfect buying experience.Thank you, Esperanza!

Dh
Review №69

Worst customer service I have ever seen in my life. They gave us deal and backed out because they were getting more money. Made us wait for 2 hours and very rude customer service like they don’t even care about the business. Jeep’s sales manager LUIS GARCIA doesn’t even know how to deal with customers. I do not recommend at all. Do not go there, pay more somewhere else but say no to SANSONE AUTO MALL.

al
Review №70

Chidi was a great help. Very smooth car buying experience. 👍🏼👍🏼

Ta
Review №71

I recently just purchased a vehicle at sansone and I couldn’t be happier with my entire experience there! I have leased many vehicles in my time, and by far had the best experience with my sales representative Tito Corsino. From being greeted at the door, to Tito taking out time to show me all different vehicles that met my needs, to closing the deal, to even meeting with finance, all in all I had an amazing experience! Tito did not make me feel like just another customer, he really tailored my entire experience based upon what my family and I were looking for. I highly recommend Sansone and Tito Corsino as your sales guy!

Mi
Review №72

I worked with Khris Rodriguez on the purchase of a new 2021 vehicle. I highly recommend Khris as he was a gentleman in every aspect of the process. I am extremely happy with my purchase and experience at Sansone Toyota.

Ma
Review №73

We have been using Sansone for a few years, for both our Jeep Cherokee and Town & Country Van. There is a dealership much closer to where we live, but we go to Sansone. My wife and I work with Angie M. ; while other service staff may be good, we feel consistency will serve us better. Angie is simply the best in the business! It is obvious that she strives for excellence and cares. In the rare event of a mishap, she addresses it quickly and makes it right. That makes all the difference.

Da
Review №74

Just leased a car from Sansone Toyota and had the pleasure of dealing with Ashwani Maini who was awesome! Best salesman I have ever dealt with ! Ashwani was extremely knowledgeable of inventory, individual car details, and leasing information. He answered a plethora of questions making us feel so confident in our choice. We were so pleased with the service were going back to purchase a car for our son in few months!Be sure to see Ashwani Maini for your next purchase!

al
Review №75

I love everything about this place!!! Washington is the absolute best ❤️ & Gio is such a sweetheart !!!The best service ever

Ke
Review №76

I have been going here for yearssssss! I have always dealt with Esperanza Moldonado she is the best! She is quick straight forward in a good way amd always has the customer’s best interest in mind. I have financed several cars from working with here and my daughter had financed two herself. I would never want to work with anyone else there! Esperanza you are the best at Sansone Auto Mall!!!

Mo
Review №77

On Monday the 19th, I went to this Sansone-Mazda to fix my 2016 Mazda 6 screen. The Screen was constantly rebooting. While I was there, I had the pleasure of being taken care of by Beatriz from the service department. I have multiple Mazda cars in my possession and due to that, I have visited many Mazda dealerships, and by far, I have never experienced such an amazing help and experience overall. To be honest, I was very stressed about this. Prior to going to the dealership, I was reading online as to what the problem could be and I came upon various reasons as to why my screen could be rebooting. Each reason would cost me hundreds of dollars to fix. I knew by going to the dealership, I would be paying for this repair an arm and a leg😭 however, after they inspected my car, they found a nail on the side of my brand new tire that I just got a couple of months ago. I actually changed all 4 tires then. When Beatriz told me, my heart just sank😭 that’s more money I have to pay now. However, Beatriz was able to find out that I had a one year road hazard warranty on my tires. I did not know that. Thanks to Beatriz, I was able to get a brand new tire without any cost. So one issue was solved with no problem so far. Low key, I got very happy there. But, now I have to face my main issue, the screen. After some diagnostic, they found out that I need to change my CMU part which costs about $1200 plus my navigation card which costs $400. At that moment, I can fell my wallet crying. Ofc, I need to fix this screen. It controls most of the functions that come with the car, like the radio lol. Beatriz was able to tell how stressed I was about this and she tried helping me with it. After talking to her and asking her all these questions, I decided to call Mazda HQ for more information and if there is anyway they can help me. After talking to Mazda HQ, they said they will review my situation and will let me know in a couple of days if I can get some discount on this or not. Overall, the help was greatly appreciated and all my questions were answered. I was very welcomed there and I felt like I wasn’t being taken advantage off like at every other dealership. Beatriz even allowed me to talk to the mechanic who was working on my car to answer more of my questions, which he was very helpful. I just want to say, if you need your car checked at a Mazda car dealership, from my personal experience, I recommend Sansone-Mazda in Avenel. Best staff ever!! Thank you guys for the help!!

St
Review №78

Excellent service I had an amazing experience buying my first car at Sansone Toyota. Jorge was very nice and helpful.

Pa
Review №79

I had a great experience with Sansone Auto especially with Toyota Sales Rep Isiah Melendez. He was very knowledgeable and personable. I recently bought a 2021 Toyota Rav 4. Wonderful experience and great person to person contact.

Ad
Review №80

Purchased my first vehicle from Sansone this past weekend and had a great experience. I had been looking for a Jeep Grand Cherokee Altitude and found what I was looking for at Sansone (place is enormous BTW with several dealerships on their massive property). I called ahead of time and spoke with Joe Postirino in the sales at Jeep. He was waiting for me with the truck when I arrived. He was helpful, pleasant and not aggressive. After a quick negotiation with him and his sales manager, we agreed on a price. He had his finance manager prepared all of our paperwork while we left for a few hours and when we returned later that afternoon, we knocked out the paperwork with the finance manager pretty quickly and painlessly. Overall, one of the best experiences Ive had at a car dealership. Id highly recommend Joe and his colleagues at Sansone Jeep. It was a pleasure purchasing from them!

Cr
Review №81

Tiffany Jeffers ignores all emails and attempts to contact. The worst person I have ever dealt with. I went to Open Road in East Brunswick because she clearly had no desire to actually do her job.

As
Review №82

I had an amazing experience buying my first car at sansone Toyota. Everyone was so respectful and caring, great environment, and I would definitely recommend my salesmen, Jose and Carlos. They were phenomenal and very helpful. Best customer service ever.

ke
Review №83

My family and I have bought 3 vehicles from the sales man Washington he is the best!! Super patient!!

ke
Review №84

Got a car and no one can tell me how to use the factory remote start

Ve
Review №85

The staff was all super nice, usually the case when people are in car sales. I came in for a 2018 rav4, after about 5 hours with my 4 year old, I wind up with a CHR. A completely impracticable car for my family. I never got to even see the rav4 they kept telling me its in detailing and will be out soon. The pressure of having my child bored out of his mind and my having to drive over an hour home to feed my family and put this one to bed and go to work had me finally say yes to what I belive the names were Steve and Steve kept pushing in. Now I am stuck working weekly OT for a car that is nice, but dont work for my family. The car seat fits fine in the back as long as there is no passenger in front of him. If there is the passenger has to kiss the dash. My 6 son cant fit comfortably at all. If we have all 4 of us in the car, the dog has to be all the way in back, and hes only 18lbs but no room. I will be paying this thing down as quickly as I can, but still stuck for ar least 2 years in it, and trading it in for a rav4 from a different dealership. I said plenty of times its so small, yet they ignored and said they cant get me a lower payment. The other rav4 was 7k less than this. I am sure that the same effort in the other would have resulted in the same results.

Sh
Review №86

I just leased a vehicle from Sansone Auto and I could not be happier. Quentin spent a lot of time with me and we worked together to make it possible to have the car I searched the whole state for! I was about to travel to Connecticut, but found what I dreamed of. As a younger buyer, I have had a lot of anxiety and bad experiences with overly pushy salesmen. However, Quentin was not like this and he made the process enjoyable. I felt like I was doing business with a friend. In addition, I had the pleasure of speaking to/meeting Charlie, who treated me very kindly, as well as Brian, the business manager, who was very kind and a well rounded individual! I have a big family and look forward to making Sansone Auto our familys go-to dealer!

Av
Review №87

I have been a faithful returned customer at Sansone Toyota for the past 11 years because the operational manager, Nestalis, and his team.. Henry in the Finance Department and his Sales Forces... Oscar provide such excellent service when its time to purchase a vehicle.. mainly my Camary SE. Their professionalisms in ease of paperwork ... Takes the stress and hassle out of changing vehicles. For all the above reasons I would not think of doing business with another dealer. I am very pleased and satisfied with the quality of service they provide. It is indeed a warm atmosphere at Sansone Toyota and they make you feel very comfortable doing business with them and I trust them explicitly..

Ma
Review №88

Chidi was awesome! He was very professional but personable. I will definitely be referring people to Sanone Toyota!

An
Review №89

AJ and Sherri always give me first class service. I feel like a wealthy person

Ma
Review №90

Rana Khan was a great help in connecting me with my new Toyota lease. He made the process quick, transparent and easy. Great service and highly recommend him and the Sansone Toyota dealer. Thank you!

Tr
Review №91

Salesperson hung up on me when I inquired about a vehicle.

Ju
Review №92

I went to Sansone to get an appraisal for my old car because I wanted to change it, I can’t even start to explain how good it went, Jose, the associate that took care of me went up and beyond, an incredible customer service and an even better deal I got. I would recommend Sansone a hundred percent!!Thank you Sansone for such an amazing experience.Juan B.

Le
Review №93

I hated my car and couldn’t wait to just get out of my Jeep lease. I was looking for something new and more my taste. Went to Sansone and came across Mazda. I had a great experience. Elvin assisted my husband and I during the whole vehicle process and couldn’t have satisfied us more. His customer service was Amazing. He was consistent and very attentive to our needs and wants. His recommendation couldn’t have been better. From the test drive to the moment of signing the dotted line I couldn’t have asked for a better experience! I absolutely adore my new vehicle and will be coming back for another !

Ka
Review №94

Brian Schreiber, Sales Manager, is the best car salesperson we have ever encountered. He worked with us to order a new Dodge Ram 1500 Bighorn. He was knowledgeable, efficient, and courteous. He gave us good advise on options. When we picked up the truck, it was another great experience. There was no bargaining issues. We think we were given the best deal avaliable.Everyone we worked with was excellent.Thank you, Brian. We have recommended you to friends already.Karen and Pat

Ah
Review №95

I made an appointment online for a car, came over 5 minutes BEFORE my appointment. Asked to see a car and test drive it. The guy Jean was so unprofessional! I tested drive the car, and asked him to check the price since I liked it. He told me to wait in the lot because he had a shipment to process and will call me the second he finishes. I waited 25 minutes plus, and no call, just to go to the dealer and find him helping other customers!!! IM WAITING FOR YOU as a courtesy and you stood me up!! Spoke to the manager only to find that just happens that the car I liked doesnt have a mark down price as the whole lot, which all cars had $4,800 mark down price except the one I liked!! Asked to see another car, the manger sent Jean again to me!! This is so unprofessional, I left the dealership disappointed. Not recommending the store, the manager, or Jean

M
Review №96

If I could give Sansone a zero star I would. Horrible experience at Jeep service. My car has paint that is chipping/ rusting. I came scheduled an appointment to have my car looked at only to find out the car only had one month warranty and there is nothing they can do. Do no buy cars here. Plus the lady at sales Angelina has the nerve to get an attitude.

Me
Review №97

Jorge was amazing!! Made the whole situation easy and understandable and i got to leave with the car i really wanted! Wish i could give more than 5 stars.

Nu
Review №98

Place is a joke. Asked to test drive a Rav4 and the guy got me the car, held onto my license and told me i can test drive the car but i only had 5 mins to test drive it and to be back because I ONLY have 5 mins to test drive it.Told him to give me my license before I drove off with the car and he told me he needs to hold onto it and its not a problem since im only driving it in the lot. How do you test drive a car in a lot?The car was great, I was even thinking of offering to purchase the car, but after the rude encounter, I brought the car back, 5 mins later and when the agent came out - told him I need my license back and he asked me how I liked him - - I told him 5 mins in a lot is not enough time for me to consider anything and I quickly left and went to Freehold Toyota where I had head over heals better service and they let me take it out on Route 9 with my license in my hand.Yeah forget Sansone, the Agents are a joke and every other agent has their mask under their nose or just hanging on their chin with their mouths open when they are talking to their other agent buddies even though theres signs that require masks to be worn at all times.

ha
Review №99

Jovet is the best Sales Consultant, hes patient and very knowledgeable. We came in and werent completely sure what we wanted to get into. He made the process quick, hassle free and worked with our budget. If youre thinking of getting into a new or used vehicle, hes your guy. You can find him in the Toyota Showroom.

Ry
Review №100

This was by far the best experience I ever had buying a car. My sales guy was terrifically awesome. His name is John Chisom and you need to buy your car from him.He knew the product and made the entire process easy in a timely fashion.This was my family’s third car from him in the past 4 years. He sells out of all the Sansone stores but he can be found at his desk in the Hyundai showroom.Look him up!He’s the best ever!

Information
11 Photos
100 Comments
4.2 Rating
  • Address:90-100 US-1, Avenel, NJ 07001, United States
  • Site:http://sansoneauto.com/?y_source=1_MTE5MjU4MDgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 866-328-3333
Categories
  • Car dealer
  • Hyundai dealer
  • Kia dealer
  • Mazda dealer
  • Nissan dealer
  • Toyota dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Car rental:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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