I cant say thank you enough to Michael Edwards at Honda Earnhardt. He was incredibly kind and understanding. He didnt try the typical pushy salesman tactic but was just very forthright with everything he said. He listened to the situation and even intuitively picked up on the missing pieces and did the absolute best job with the situation he was presented. I never thought I would be able to buy a car a year in the future being a young person but with my hard work over the years and then Michaels finesse, I was able to have a car that I picked out (not got stuck with) and love it. Ive lived in my cars before and by gods do I wish at that time it was this one! (: Im Honda loyal always but now its nice to know I made a great connection in the business. If you dont go to Michael, youre already a step lower than where you could be. In and out in a few hours with a smile on your face and still at least some money in your pocket!Thank you Michael and Marty (cant forget the finance guys!) for making a process that was very stressful, so easy.

Appointment at 11:30 already waiting over an hour. Shuttle request with appointment scheduling. Not sure why had to sign up anyway and still waiting for a ride at 12:49. Only had a low tire so really ridiculous! Meanwhile all the employees are enjoying their lunch while the rest of us watch and our stomachs growl.

Earnhardt honda service center is extremely unorganized & poorly run. This is the 3rd honda service center that I have been to in the valley & it is by far the worst. The service was slow. I arrived at 7:25 am for my 7:30 appointment & had to wait till 7:40 for the service advisor. It should not take this long to be checked in. The service advisor said it would take 2.5 hours max and that he was overestimating, it actually took 4 hours. Hire more people & stop wasting people’s time. People are busy & don’t have 3 hours to waste at the dealership. The customer service is extremely lacking here. My car wasn’t even taken in for service until 9:30 almost 2 hours after I arrived. Absolutely ridiculous. I had to ask my service advisor for an update since he couldn’t even be bothered to update me. I wasted 4 hours of my life here. Nobody explained my bill to me at all. I was charged $17.93 a misc charge for who knows what. My car was returned to me dirty even though I requested a car wash and the multi point inspection was returned to me blank. This is the worst service I’ve ever received. I will NOT EVER be returning.

Walked out with a new Honda with help if the salesman Ricky Gonzales, and his supervisor Austin and Finance Manager Pablo. It was quality and quick service. Wrapped up the deal in no time!

Super HAPPY! Thank you Johnny!!! I can not thank you enough. You made it so easy for us. Made my sons day! He’s loving his first car.

Today was a great day ... Walked out with a new Honda with help if the salesman Ricky Gonzales, Mr Ruiz the Manager and Edgar Rodriguez in finance. It was quality and quick service. Wrapped up the deal in no time. Stop by and ask for Ricky to get your new car.

Johnny thanks for the great service. Friendly and kind and very helpful with everything. Went out of his way to help me even by picking me up.

By far the worst service I have ever had. For a second time I have had to wait over 5 hours with no follow up from the advisor. I dropped off my car for a 7am appointment to repair the visor. I was told the repair would take 2.5 hours max. 7 hours later, my car was not ready nor had I heard anything. I followed up myself only to be told by the the advisor that the wrong part had been ordered and my car was not repaired. When I voiced my frustration, not just on the delay but the lack of communication after 7 hours, the response I received was to the effect of once the car is taken to the back its out of their control. The frustrating part is not just from the wasted day with no communication about the error, but the simple disregard for their customers time.

Thank you Ricky for the fast easy and painless deal. H made everything so personable and took the time to get to know us and our lifestyle to find a good fit for everything we needed. Thank you for everything ❤️

Edwin verdugo was very helpful and help me get a amazing deal on a new car I would recommend him for your sales person!!

Sold me a nice car. Brought it to me dirty, low tire pressure, one key that partly works, and gas on E… garbage service for someone that came in and paid no hassle. Screw you guys!

I Love coming here, the people are very friendly!! An always go the extra mile for me an my Accord!!😁💙Thank You everyone at Earnhart Honda!!Happy Holidays🦃🎅🎄🎁

Roman Zorrilla, was perfect he got right to the point worked with our budget and got us in and out 10-10 recommend!

Johnny excellent customer service . Got a great deal on my sons new 2002 civic . Highly recommend him !

Johnny was great, made the process fast and easy.

Ask for Johnny, he’s the best!!

I loved coming here, Brandin Moore got me in & out as fast as possible and got me the deal I wanted thank you Brandin Moore!

Johnny was amazing ask for him

Great service and got the correct part for my car on the 1st visit!!!

Great customer service

Johnny was amazing

Buen lugar para comprar, me atendió el vendedor Ramón Zorrilla el habla inglés y español es muy bueno explicando todo y trata de ayudarte, 100% recomendado feliz con mi compra.