Nice local sports store. At times they will have some great sales. Down side is they are small so at times they may not have what you need so you have to look somewhere else. They also offer military discounts too!
I dont know why. It had been probably 15 years since I stepped foot in a Big 5 location, but Ive been to this one at least 10 times in the last 6 months and have had a good experience each time.But the thing that sets this place apart is the older gentleman that works in the shoes department. This guy was awesome with my 5 year old son getting his soccer cleats. He really set an impression with my son because the next time we went in my son wanted to go and say hello to him.Good job!!!
The asst manager Harvey, and his crew showed great customer service. I recommend this store for what you are looking for. I’ll continue to purchase any sporting equipment from this store. These people definitely deserve something in return for having great customer service.
Good prices on athletic shoes. Watch their daily ads for discounts. Make sure you pront and bring in the discount codes.
5 employees standing around = no service unless you ask for it and theyre not happy about providing it. Expect the same experience each time you have to go ask for help again because they dont stick around to make sure youre good...they have more important things to do like talk to one another. Store is smaller but I did find what I needed. Spent $100 for no service, 2 pairs of soccer socks, 1 pair of shorts, a water bottle and had to beg for service.
Great service staff and environment. I will definitely return! Anthony and Efrain were great.
Everything sports related including outdoor recreation like hiking and camping. Lots of good deals too.
So I purchased two raquetball gloves on 8/25. One was right one was left. What should have been a simple exchange turned into a fiasco. I had a receipt in my hand. The problem? One was right hand one was left. I needed two rights. Simple enough? Nope because the cashier scanned the right hand glove twice when I checked out, the left wasn’t on the receipt. Now anyone with an IQ higher than Forrest Gump would have simply performed the exchange I wasn’t asking for a refund.I will never shop at big 5 again.The assistant manager Harvey Courothers has zero customer service skills.I’m Monday 8/26 I will be speaking to the corporate offices and will make it my mission in life to have his employment terminated. Big 5 will never get one nickel of my money ever again.
Very nice staff but they are charging way over the retail price on amm0 I was a loyal Big 5 sporting goods customer but NO MORE Bass pro 20 to 60% less
Reasonably priced store with friendly staff. Not as much outdoor gear selection as I was expecting but overall happy with my experience!
Big 5 has all your sports need that may pop up and good sale prices.
Brian was a very helpful guide, everyone in the store was ready to help. Went there for what was needed, and got more than what I needed...and wanted more!! 😌 very good people here, they recommend a local bike shop, I couldnt ask for more from a customer service point of view.
Dakota did a great job with me and my son football gear he gave geart advice and was so professional I will come back to this big 5 just because of Dakota.
I was impressed with the variety of items in which they had, and the low prices. Dont get it twisted, Im talking about name brand names. The staff was extremely helpful and friendly. Ill definitely will be shopping their for now on.
Always have everything I need unlike the trash can on 77th and thomas
Checked out some fishing gear. Good range of other sports gear & leisure stuff.
Good place to buy your first set of sporting equipment. They have the general items a sporting good store has. Look for a discount online. Theyre is usually a $10 off coupon for purchases over $50
The employee that helped my family and I was super helpful. I believe his name is Richard he was awesome!
So happy we have one close to home. Do not like big box sporting goods stores.
Ara was incredibly helpful over the phone and in person when I was stressed-out looking for a last-minute gift. And a nice young man helped me get the huge gift into my car. Im going to shop there for all my sporting goods from now on. Nice, clean store.
Greeted me when I walked and within 30 sec was asked if needed help. Would go there again!
Still the best Big 5 location Ive been to!
They didnt have everything I was looking for but theyre a small store. There is a decent variety of sporting goods though.
Great price on shoes! Friendly helpful staff.
Staff checked on us twice for help. Very nice.
Big 5 on Dysart usually has the best prices on sporting equipment. I visit the location frequently and the service is very good. Ivan in particular went out of his way to search for some baseball items while helping two other customers and even called another Big 5 to search for the item. Go there first if you are looking for sporting goods.
Just wanted to point out the excellent customer service I had on Saturday, the young lady with a butterfly tattoo on her arm was extremely pleasant, her attention to detail, communication and even her smile will brighten anyones day! I wouldnt hesitate to tell my friends and family to shop at Big 5 because of her. Id say find that girl with the butterfly tattoo. Need a bat, ask the girl with the butterfly tattoo. need a ball, butterfly tattoo. Like to fish, again girl with the butterfly tattoo. HECK Im getting a butterfly tattoo just because of the girl with the butterfly tattoo. Butterfly tattoo girl, you deserve a raise!
Amazing Selection and great customer service. I would have given it a 5 star if they wouldve had one mirror in the store before I blindly purchased a sweater.
Found exactly what I was looking for and the service was great.
Richard in the shoe department is amazing! Thank you for the help.
Good deals but low on stock.
Great store I went for darts and found some good weight ones
Lets see if this gets deleted. Been vaccinated, mask mandate is null and void but this store still makes you wear them. Done with Big 5
It was great. The employees were helpful and nice, and they had many items for sale from shoes, clothes, fishing equipment and more. Im planning on going again soon hopefully for fishing equipment this time.
This Big 5 is the best. I literally drive out of my way to go to this location. The staff is great, the cashier girl was extremely helpful.
Had great help today and check out was a breeze!
Good selection. Good prices. Sign up for their email and get fantastic deals emailed to you.
Found my girls skates here at an afordable price..
Always enjoy perusing their sale racks! Its always a must shop there whenever Im in town from TX!
No discount because I couldnt find it on my phone should be one time complementary
Quick quite fast .. yup just about right
Poor customer service from the cashier up front, did not get her name but, she had a distinct tattoo of a butterfly on her arm. I asked a question regarding the of price for some leggings and explained about the sign being misleading. She gave horrible attitude to me which is uncalled for. The signs must be fixed along with the cashiers attitude.
Im not the type that complains but disappointed that i had to drive 30 mins for an item they wouldn’t sell me, won’t be shopping at this big 5 again.
Nice clean store and helpful staff
Was looking for black work slip resistant, comfortable shoes. Had 4 different styles and price ranges to choose from. 3 different brands. Salesman was very nice and helpful. Also had a $10 off coupon which made my decision easier. Pleasant shopping experience.
Best run store for sporting goods.Employees are knowledgeable and friendly
They were sold out out the bike tube I was looking for but a sales associate took the initiative and found one ( the last one) in stock at a another close by location and had them hold it for me.I cant recall the name of the guy that helped me out otherwise I would give him props. Sorry .Great customer service. Thank you.
I stopped in to find new shoes for work. They always have lots of choices and a good range of prices. I was helped by a knowledgeable and understanding employee.
This store is always busy, friendly staff and well organized.
The staff and management are always so friendly and helpful. They are all wearing masks and safety of their employees and guest are a high priority. Great business.
I wanted to Big 5 to get some baseballpants they have an extremely amount of sporting Good material crammed into a very small store. They have just about everything you need for just about every sport there is. But there is a lot of merchandise also, the sales personnel are extremely helpful. I got what I wanted at the store and they were extremely helpful and what I needed. Thank you big 5.
I buy shoes here. I scored a pair of Coleman hiking shoes for 20 bucks.
Great service friendly employees and everyone is practicing proper PPE.
Friendly staff, variety of activities gear can be located here.
Very nice store, good prices and a large selection.
Employees here are rude and chatty.
Its a convenient place to find most sporting goods on sale.
Always amiable staff. If they dont have in stock what one its looking for? The staff wil call another store an extra mile to satisfy the customers needs..
Love BIG5, their prices can be high for some items and the really good prices on others, but they always have sales tho, gotta be on their email distribution!
Great customer service from the gentleman that helped me with the kayaks and oars and from the lady at checkout. They were pleasant to work with and did not make me feel like a burden.
Every employee that I ran into was helpful and friendly. The woman behind the counter really helped me with my EDC knife selection which I very much appreciated. So far so good with this place!
Found everyrthing I need it. the gals were really good..
Tightly packed full of probably anything sports related you need
Good place to get cheap sporting goods
Always treated well at the location. Manager is very professional and polite
This place has amazing customer service. I bought a punching bag from here and it broke one month later. I went back to get it replaced and the guys were super helpful and friendly, didnt give me a hard time, they actually were there joking with me about it while they got it replaced. The staff here went well beyond to give me great customer service. I will definitely come back.
Super friendly only place I could find any fishing supplies. Ill be back.
You wont always find what you want but youll find what you need at Big-5. Good sales prices but quantities usually limited. Workers have always been helpful.
Pretty annoyed that I was made to wear a mask. 👎🏼 When theres no longer a mask mandate 🙄
Although masks are required the little short blonde girl at the door was the most rudest person. She had a big attitude. We decided to buy online. She made them lose a 100.00 sale which businesses need right now. She dont realize that when Big 5 loses a customer she could lowe her job.
Clean place staff helpful.
BIG 5 in Avondale is well stocked and has revolving deals weekly. Everything you could ask for including niche sports equipment from boxing to swimming. Theyve got a little bit of everything here. The staff is friendly and helpful. Prices comparable to online prices is a bit on the high side. Look out for those deals and scoop up the items you need when they come around.
Good pricing but somewhat disappointed with the selection throughout this store...
No frills sporting goods store. They pack a ton of name brand stuff in this tiny storefront. The service I received was fantastic. And they give a military discount. Definitely will go here over Dicks or Academy.
The store was clean, organized, and seemed a littlemoreopen than other Big 5s Ive visited. Items were easy to find and a sales clerk was still very helpful with my shopping.
I went to get work shoes and asked for help. They man helped.me quickly but couldnt offer much advice on the shoes. He did say that one brand was more sought after than the other. Thats how I made my decision. The cashier was friendly and asked how the shoes feel. I wore them out of the store. Great experience overall.
Just thought we would stop by and look. Walked out with a bucket of ammo and a backpack. Staff was helpful.
The security guy follows you around the store telling you to pull up you mask when it slides down a little. It’s so ridiculous. This has happened to us more than once. We will never shop there.
I wasnt very impressed with customer service today. It was obvious we needed help and had to ask for two different things from the young kid walking around. Their foot measurement tool made no sense on a childs foot so we quit trying to figure it out since we had to ask for help twice already. The items we purchased from the child sections were decent except the socks were expensive. I gave 4 stars because the cashier was super friendly & we got the military discount.
Its a busy store. Sales are great and the staff is very friendly and efficient. Does not matter how many people are in there, things move smoothly. Shout out to the shoe department!
They do not carry a variety of ice chest or fishing accessories.
Great prices on the things I was looking for and needed
Clean store friendly staff.
Went in, looking for shoes. Staff didnt seem to understand shoe width designations. Besides this, I found what I was looking for at an excellent price. If you are patient, Big 5 has done excellent values in shoes.
I go there cuz I know I can get good prices on products
Got everlast punching bag for whole family to use
Bought some great running shoes here (Denali brand) at a good price but staff was few and hard to find, store is jam packed with equipment. Also this store has opted to not sell handguns or sporting rifles, mostly air powered or small caliber rifles only.
Coulda been a top 5 star, but more of my fault looking for items out of season. Theu did have a wetsuit, didnt have the booties i needed, but did still have some great choices of goggles to chose from. Prices reasonable, but im sure the items needed would be better priced in season.
Good very safety conscious
Had an issue with a bike I bought and both managers went out of their way to make it right. Ill definitely be going back. Great customer service!
Quality items at good prices
Loved their sales on shoes.
Only damn place I can get a good pair of work boots.
Great Customer service
Very friendly, great selection.