Associates are not very informative or helpful. Not to eager to help. Seems the customer knows more about the products they are buying than the employees that are paid to do so.!.

No clerks horrible walk endlessly lookin 4 clerk

I was once a big fan of the store but that changed today. I placed (and paid) for an order for my contractor to pick up on Friday (we just guessed a day). He tried to pick up that following Monday and all of the cabinets that I paid for were sold, AGAIN! It’s Labor Day, the only day I have off for 2 weeks, and now I have to reschedule my kitchen work for a day that I’m scheduled to work. They offered me $106 dollars off. And for some reason, acted as if I was wrong for being furious! Did I mention that they had to walk the store to get up the rest of the order together? Because no one bothered to even do that!

Nobody that works there knows nothing about wood or tools and will not help you load nothing I have seen 80 year olden asking for help to load stuff and no help ever comes

This is the friendliest home Depot Ive even been in. The customer service is next to none. I drive an extra 20 minutes to go to this Home Depot, just for the service. They also have a large selection and their app will tell you exactly which aisle and bay the product you are looking for is.

Home depot needs improvement on inventory control. If you advertise an item as being in stock, it should be in stock. Other than this a great home improvement store.

One of the best experience everyone was so helpful

Its the only Supply store in our immediate area, Staff is always friendly and helpful but as usual they didnt have what I needed..

My wife picked up a dryer and this is how the young man strapped it down. We she asked him to put it over the top he replied this aint my first rodeo. Looks like he needs more training.

Love Home Depot but I really need to stop going there. They never have anyone to help you and I end up.walking out frustrated. Time to give Lowes a try.

Awesome place to shop, very clean store,great employees and great service, prices are great to

Very helpful, very knowledgeable, and great customer service.

Helpful advice and great service finding the right paint for what we needed

Asked for help in the electrical dept. Was told someone would be right there. Waited & waited. No one ever came, yet there were associates walking around chatting with each other.Also I did purchase some things and the associate that checked me out, just walked off before I had finished paying.I would be glad to come & teach customer service skills!

Glad there is one here in Bainbridge. Made many visits here since weve became resident and no issues yet. Helpful and friendly staff.

Had a long wait 2 pick up my a/c unit ordered online.Had a good conversation while waiting

I LOVE HOME DEPOT THE EMPLOYEES ARE VERY NICE AND RESPECTFUL

Love me some home Depot thats like a big kid toy store

Sad to say I wont spend anymore money here. I bought a washer and dryer online through the app and had my shipping dates changed twice. Once because they called the wrong number and the second time because they messed up on setting a.m. delivery or p.m. delivery. After five weeks and no delivery I had to just get my money back which is another almost week I have to wait now.

Great employed always ready to help.

Always a good resource. Bought our dryer there.

Great service and nice prices!

Love shopping at this place for business

They always have what Im looking for. Staff is very friendly & willing to help in anyway.

Very frustrating. Good store and good people but why carry a partial line of electrical conduit and fittings and not all the pieces to do a typical job. They carry 2.5 inch pvc conduit and male adapters but NOT 2.5 inch lock rings, bushings and 45 degree elbows. Why? Evidently my suggestions have fallen on deaf ears. Way to listen to your customers. Guess Ill have to go to Lowes for all my supplies so I dont have to go to multiple stores. :(

Home Depot is the place to go for fixing household appliances. I brought a blower 7 days ago from there and its been working fine. 5 stars

Very good service, loaded pavers on flatbed cart and carefully into my truck and with good attitude.

Very clean, helpful employees, but...... The wood prices like everywhere have sky rocketed.

It has all your to do it yourself items and some really inexpensive things for your household fixers.

Home Projects and Loan options at Home Depot 🏡 C&J #searchnflorida

In and out. I love it!

Very clean store associates are friendly and helpful. Very impressed what I saw keep up the great work yall.

Pretty busy I thought for a Tuesday

I ordered a tub and shower kit online. Waited almost 3 weeks delaying my home bathroom project only to receive an email saying my order was ready. Arrived at the Home Depot in Bainbridge Georgia, waited 2 hours to finally get the news that my whole order was received but could only find 1 box if package. Employee care was excellent but the experience was horrible.

First time visit. Paint lady was very pleasant, helpfulThe only complaint is that they do not take my husband military id

Staff is always helpful and friendly

Good merchandise for decent prices.

Its alright, just disorganized sometimes. Ive had to make return trips before because I was in a hurry and trusted the shelving system and ended up with the wrong thing in the wrong place. Customer service is usually friendly and super helpful though.

Anything you need for home improvement and more!!

Kitchen designer very helpful . Attention to detail excellent and the price is right where we needed it.

Much Business as I do with Home Depot and it took 51/2 Months to get my pressure washer back lost a few jobs because of them ... I believe not even worth rating them.

Bathroom was dirty, no soap or towels ! This was my first visit to a home depot and it did not leave a good impression !

Very good service and well maintained.

The associates where nice and helpful, however, even though the company policy and the signs outside the door state that masks are required, most customers and a few staff were not wearing masks. As someone with an autoimmune disease, this is quite concerning and I am unable to continue shopping there due to health concerns.

LAWNMOWER CUT GOOD I ASK WAS I BRAND NEW LIKE IN THIS YEAR I WAS TOLD I YES I LOOK AT IT IT WAS LAST YEARS THE BLACK COVER NEXT TO THE KEY FELL OFF DONT KNOW WHERE IT AT SO THERE A HOLE THERE BUT SO FOR IT RUN AND CUT WELL SO I GIVE IT 4 STARS AS OF NOW

In 16 years, I have always received the best of service.

Nice store helpful at taking your money. Fair exchange.

Wonderful staff thats always quick to help with any of your home improvement needs. The checkout process was very fast.

I dont have the time or the space to explain the several negative experiences here

Always have in stock every item needed

Friendly knowledgeable employees. Sometimes hard to find someone to help you though.

Worst place to go.

I go here so often another drawn out review would be redundant. Let me clarify, I have NEVER EVER had a problem in any department or with any staff member at ANY TIME. The staff is A+ as is the store in its entirety. Atta boy/girl Home Depot

Exchanged a dolly.. Very good customer service.. No problems

Service was ok but should be more knowledgeable about when your things will be delivered. Here I am thinking my dryer will be delivered tomorrow as Oct 29 and they tell me it can’t be delivered until November 6 😡

This is specifically related to the tool rental side of the business as we generally like the rest of the business.This past week my wife and I rented their Concrete Grinder tool for one day. The website currently lists the price as 178 dollars for a 24hr rental with an asterisk noting there may be additional fees for supplies (grinding wheel) used. When we returned it the next day, they had added over 100 dollars for the usage fees relating to the wheel and other fees. The tool was returned clean as we received it. Salesman told us they charge $30 additional EVERY time to cover the cost of the grinding wheel. What were the other fees for? No answer. Our 178.00+tax rental turned out to cost over $320 bucks! Also to note, HomeDepot outfits the grinder with a lower grit wheel so it will have to rent it longer to do average work. What should have taken a few hours took the entire rental because of the lower grit wheel. NOT WORTH THE TIME OR MONEY. Seek other options as HD is not a good source for tool rental. I had to review this from Google because Home Depot has no options for tool rental reviews. Imagine that.

The employees was very helpful and polite.

Goodluck trying to purchase a lawn mower here!!We waited two hours trying to get our paperwork from customer service to ring us up for the lawn mower we wanted to purchase. They had 2 crew members & the assistant manager on duty trying to figure out paperwork and not ONE person was able to help us. Assistant manager was complete useless and wasted our time!03/2/21 7:00 pm

Sales Associate Mr Scott is an asset to this company. He helped us locate our doors and screens to fit. Thank you, Mr Scott

Aight

Visited another named store first, believing they would have better deals on grills, but they did not have the exact style we were searching for. I did a quick search of Home Depots website and found exactly what were looking for and saw it was available at the nearest store.Came to Home Depot, was greeted by an employee upon walking through the front doors. We quickly found the grill we were looking for, for the same price stated on their website. We found a set of grill utensils for a great price and grabbed those as well. Check out was fast and easy with no issues.

Whenever I visit The Home Depot Store I mostly find exactly what I’m looking for every time, They’re always stocked up pretty well. But when I do need help finding an item we have to find someone to get help . Other than that I would recommend this place for all your home/ building/contracting needs.

VERY NICE INSIDE AND OUT FRIENDLY AND HELPFULLY MY HUSBAND AND I LOVE GOING SHOPPING HERE ❤️

Found the plants I was looking for my wife for Mothers day.

Much better with new store manager

Its not Lowes.

I only needed two items and was able to find them quickly with help from two employees.

No lines!! Friendly staff. Prices on lumber however are just out of control.

The Man Mall! Even if they dont have what youre looking for its just fun to look around and get ideas on what to do next before the wife gets an idea and you get stuck doing something you dont want to do.In all seriousness, I am thankful that this Home Depot offers a discount for Veterans, active duty and their families. Not all Home Depot locations offer that or it is restricted as to what you can use the discount for. These discounts are not required at the companys headquarters level but authorized. So, thank the management and the staff of this location in Bainbridge, Georgia for allowing this benefit to our brave men and women both past and present.

Always have what i need and very friendly staff

The associates were very helpful today.

Quick checkout

I enjoy shopping at home depot everything was easy to find with the help of your train employees and I found all the materials that I want to fix my house up with

Just dont ask for technical help for anything. You will wind up educating someone who still cant help you.

They do not carry what I needed. They used too but now dont. They told me to use something else.

Great people!

Great prices and selection!

The store is great! Customer service at corporate lacks a lot.

Its okay needs to have a more knowledgeable staff

We had one week with temperatures in the 80s and the next week low 20s were predicted. Had to get something to insulate piping on a well. Went to Home Depot in Bainbridge and happened to meet an employee from Minnesota. We talked with him about what we would need. He directed me to the aisle with pipe insulation and we bought the needed materials. This was probably the best experience Ive had in a big box store.

Absolutely love going to this location! Bought our flat top stove from there and it works perfectly!! I also love that they have self checkout. The only annoying thing is the employees that congregate around the self checkout and are like Do you need help? If I needed or wanted help id ask for it and wouldnt be using the self checkout. 😒 But thats probably just me being antisocial and not liking to be bothered. So overall the store gets 4 stars. And when I do need help the staff almost always knows where everything is.

Great advice and attention.

Everything you need to fix up your house and yard there

They didnt have 10-foot full force pressure treated they didnt have half inch pressure treated plywood drove 15 miles one way the find out they didnt have anything I needed

Awesome customer service!

Next to nothing in the garden shop. Hardly any push mowers in stock. Finding a sales associate anywhere close to garden shop takes divine intervention. They dont know the fine print when they sell you extended protection plans that wind up being useless. If they have to get your product down from the overhead storage, bring a tent and a comfy air mat because youll need it!!!

All employees are very knowledgeable about location and information about items. Good prices.

One of my go to destinations for everything I need for home repairs, crafts, or fixtures. Home Depot has everything you need to get pretty much any project done. There is nearly always a sale, and the staff seem to know where everything is! Home Depot makes getting projects done easy and inexpensive. Cheers to them!

Quick curbside pick up service.

We found what we were looking for and went in and out quickly.

Shelf space filled to capacity making product purchase easier. Good store for year round customs.

Very helpful staff. Downside everything has to be ordered because they dont keep much stock.

Issues issues issues with tool rental, but service was good and pricing was good as well.

A little hard to find knowledgeable staff to help, other than that it is decent

Very happy

Great customer service. They had just what I needed.

Homeownership would be impossible without our local Home Depot.

Love just coming in and looking around. Great stuff for Christmas ideas.

Love the new self checkout with handheld barcode scanner.

Service good. Associates very helpful