Very poor pharmacy service. NO ONE ever answers the phone.... I have waited on HOLD for over an hour. I have even waited on hold for someone to pick up and they hang up on me and had call back. The lines are slow in the drive thru, and I just do not have a great experience with them as I do anywhere else. I hate calling them for anything. It is not hard to pick up the phone and acknowledge your customer... I have been at the counter and listen to the phone ring and all employees ignore it. What if someone has a question about their medicine and has to be taken at a certain time, and time is coming up, but NO one is answering, that customer time is passed on taking it. COME on your job is not that hard... You have three or more people behind the counter and not one of you can pick up and take a phone call, if you can not handle your job find another one, and if you all are to busy well get more employees behind the counter....................................
I havent bought prescriptions here but they do sell nice goods. They sell clothes, groceries, snacks, toys, and many other things. There is a coffee sold here that is only 80 calories named kittu super coffee after the Babylonian god of truth. Its very good coffee. I enjoy the food sold here and the cashiers are kind.
They deserve zero minus stars. Customer service is non existent.
Carried prescription to be refilled on Monday morning. Had to call dr as no refills remaining. Lady at counter said she would call in.Ckd website on Wednesday afternoon and it said in progress and would be ready by 6pm. Went about 6:15 and male pharmacist said it wasn’t delivered. Had a personality about like a doorstop. Didn’t act concerned at all. If I didn’t have to use cvs because of insurance, I would definitely go somewhere else.
So pitiful at drive through service and inside is terrible at pharmacy. Never will use them again Never
Awful!! Using the drive thru pharmacy and they dont have any type of urgency at all!! They allow people to hold up the line and wait at the window for their prescription to filled leaving 5+ cars in line for more than 10mins
Cvs has been a trusted part of the community for years and hopefully will be for years to come. Keep up the good work CVS.