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Performance Truck And Diesel
2429 Fruitvale Ave Suite 3, Bakersfield, CA 93308, United States
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Performance Truck And Diesel
Comments
Ju
Review №1

We drove our Freightliner Cascadia in for simple maintenance (fluid refills, filter change) and a new clutch. There were no dummy lights, the truck was running fine. We get a call back stating it needed two new injectors in the #1 & #6 cylinder. We were told they couldn’t program it. We were then told we needed all 6 injectors replaced. We were told those injectors were the “wrong ones” They also told us we needed new batteries. I call them to follow up and I was told “we can’t figure it out. We can’t get it running” etcetera. So… we decide to get it towed out of here and they slap us with a bill over $17,000. $17k. Over seventeen thousand dollars. They won’t release the truck we drove in and won’t let us tow it out of here. Shady business, I would highly recommend you ask people about this company. They have been taken to court and lost. Several mechanics will speak negatively about this place. Several business owners will advise to avoid this place.

Ju
Review №2

This is the place to goIf u want ur truck fix the right wayNo doubt about it

St
Review №3

Technician on duty was waiting on me. Pulled me right into the bay and got the job done quickly and correctly. It was one of the best experiences going to the shop. Excellent people and knowledgeable

ja
Review №4

Professional. Awesome to work with did not have to worry about anything with these guys amazing work truck has never ran better thanks guys awesome job

Ka
Review №5

I would stay away from this shop! If there was an option for zero stars, that would be the true rating.We were told the EGR valve needed to be cleaned. When we picked it up, the light was still on. We were told by Randy that only Dodge dealership could clear the codes to make the light go away. We took the truck to Dodge to get updates and clear the codes. Light immediately turned on once we drove down the street. We called Performance and Randy said he could look at it for $278. I questioned why he would charge when the light never went away after the EGR valve was cleaned by them. I refused to pay any more money. After lots of back and forth, when they did finally agree to look at it again, Randy said it would cost $15,000 to do the work needed. Long story short... The EGR valve actually needed to be replaced, NOT cleaned. We also needed the fuel pump to be replaced. We had to have the work done from another auto shop. We were completely ripped off by this place. We paid less money to have the EGR replaced than we did to have it cleaned by them. Very disappointing!!! I would never recommend this shop!

Ty
Review №6

Outstanding!!!!!!!They absolutely saved my trip and made my wait more than comfortable. Kid friendly Dog friendly and just plain friendly!!Randy is the man! and their techs are the best in the business. I truly wish I lived closer!!Couldn’t be more pleased

FP
Review №7

Very fast diagnosis and repair. Ford 7.3 powerstroke, super nice crew. They work on diesel trucks and pickups.

Ba
Review №8

Very helpful and courteous

Ke
Review №9

Performance Truck & Diesel are the best.. Great service and they stand behind their work.. Making American Diesels Great Again

Al
Review №10

Performance Truck and Diesel is the standard on which customer service should be based on. Perfect courtesy from the friendly staff and amazing service from the technicians. Appreciate the honesty and the awesome customer care I received!

Mi
Review №11

Great service. Great price.

So
Review №12

Wonderful service, very professional extremely fair I would definitely recommend this business. Thank you

Lu
Review №13

Great customer service

Mi
Review №14

Good people here, prices are normal range. I honestly think they are pretty good considering the knowledge and expertise from the mechanics!!!

Pa
Review №15

The work was done fast and for a reasonable price

Ja
Review №16

My chevy duramax was having issues so called in and spoke with Randy, from start to finish they were honest and provided great customer service. My truck is now as good as new thanks to these guys, I highly recommend this shop for all your diesel needs!

Pa
Review №17

Awesome staff and great service. Id honestly recommend this shop to everyone!

Ke
Review №18

Randy reassured us that all was good with our truck ..he was knowledgeable and honest!! Thank you!!!

Le
Review №19

Would not change my oil. They said they didnt know how to change the oil in a 1 ton Duramax.

Er
Review №20

Had ac and refrigeration in for repair several times. $2500 and neither work. Maybe they can handle other types of repairs but not happy with our experience.

Je
Review №21

Couldnt do service, charged, try to rip me off for thousands. Do not go there!

Dw
Review №22

Great service

Information
10 Photos
22 Comments
4 Rating
  • Address:2429 Fruitvale Ave Suite 3, Bakersfield, CA 93308, United States
  • Site:http://performancetruckanddiesel.com/
  • Phone:+1 661-395-0882
Categories
  • Truck repair shop
  • Auto repair shop
  • Diesel engine dealer
  • Diesel engine repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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