This shop is fabulous… new owner is great!!!I was traveling 200 miles from home… my bike had a derailleur issue. I needed it checked or fixed now, I was doing a race the next day. They went way out of there way tried to adjust it… but was bent.. adjustment made it better.. but not perfect. I ask to them install a new one but they were out of stock.. so they went to another local bike shop picked one up.,, and got me on my way!I can’t tell you how professional, kind and helpful everyone was.100% one of the best bike shops I’ve been to.
Love these guys. Every single person in this shop helped me graciously in shipping my bike overseas to Paris for the bike trip of a lifetime. Wouldn’t be doing it without them. Much love. Will take my bike here forever. - Misha
The new owner (CR) is fantastic! I had an issue with my new bike and Finish Line has gone above and beyond.I wasn’t able to find a bike in Utah so I purchased the only XL Defy available in the US from Finish Line. CR could have easily brushed me off considering I live in Utah.CR, you have a customer for life!
Best bike shop in Bakersfield. We started here looking for some new eBikes and found some we really liked. The owner Christian recommended some other shops with different brands. He said he would hate for us to buy the first bikes we tested and be unhappy later. That is looking out for the customer. We looked and came back. This shop is great and really prioritizes the customer. They are passionate about getting people riding first and foremost. This is our shop!
Picked up my Giant Stance today. Was my first time in the store and was impressed with the customer service from the whole crew. A very nice selection of bikes and parts
Bought my first cycling shoes for a great sale price a couple of days ago. Richard was super great helping choose the best shoes for me. He gave me important tips to start getting used to the cleats. Thanks!
I bought a new to me old bike that I knew was going to require a bit of attention to get it going. I finally got around to taking it in to get fixed because I just dont have the time or energy to do it myself. The guy who helped me today was super friendly, gave me a break down and estimate of what Id be paying when it was all said and done, and explained they were short handed and would try to have it done as soon as possible. Im excited to get it back and take my son on bike rides!
I can’t recommend this place enough. I have purchased 3 bikes here since last March (2 Giant, 1 Cannondale) and they have all been great. The staff is always very kind and helpful. The Giant Revolt that I purchased here was missing a tension screw on the front derailleur that I noticed after I got home with the bike. I told the shop and they immediately ordered a replacement and I had it within a week. 5 stars.
Staff very friendly, owner always willing to help, review concerns, provide guidance and options. Very family oriented. So glad theyre next to the trail as its so convenient!!!
Nice family ran business. They were attentive and had a great selection. We got a bike from them and we were happy with the service we received.
Recently bought a Giant Contend 3 here. I received great service, and I would highly recommend the bike. Minor problems were quickly fixed with no issues. If you have not been to finish line, then I would highly recommend checking it out.
My husband and I bought his bike and my sons bike. The customer service was excellent, they answered all of our questions and were prompt to meet our needs. During a time of Covid restrictions and regulations on our local businesses, let’s all work together to build these businesses up with patience and understanding.
I a week ago bought new tires and grips cost over 100 dollars for my husbands bike at finish line bicycles on Stockdale Highway in Bakersfield Ca then we decided to have a tume up done on it they said it would be 75 dollars no problem when we picked it up today Tuesday February 2 nd 2021 it didn’t appear they had done anything the front break line was broke so the front brakes didn’t work the chains weren’t lubed at all and the bike didn’t appear to have been touched at all this place didn’t even give us paperwork on what they had done save your money people this place is the biggest rip off I have ever been to they took our money and did nothing to our. bike I am calling the better business bureau to file my complaint and seeking small claims court for the work that was suppose to be done but wasn’t save your money find a reputable bicycle company that actually does the work you pay for not Finish Line biggest rip off joint in Bakersfield Ca
This shop has a pretty decent selection of bikes, parts, accessories, including both road and mountain bike lines. The popular brands like Specialized and Trek seem to be stocked best, whether youre looking for a new ride, need parts for upgrades or building your own. I was helped as soon as I walked through the door. Since I knew exactly what I needed, that made the work relatively easy and I had my questions answered on the spot, so I could make an informed decision. Prices a bit steep, but very few bike shops offer warehouse prices and mail order service. Thats why theyre here, to get the professional advice and services.
Owner or employee seemed to not really care as in uninterested in wanting to help or seemed all that friendly. Youd be better off going to Action Sports or some corporate place than here. Appreciate the Owners reply to this review adding nothing of value. 10/10 sir
Staff thats working here are very nice and very professional. Everyone has their masks on. I want to get my bike fixed and all I needed was a screw tighten which they did for free and I really appreciate them. I recommend this place for everybody
Unfortunately, it took Finishline 3 weeks to complete a 30 minute job. After 4 calls and left messages, I was finally able to get the bike back and paid the fee to have it serviced. The bike now has another issue with Finishline not tightening the bolt the first time.... SMH...Terrible business especially if you’re charging your clients full price for a service that wasn’t completed correctly.
They best place in Bakersfield california for any bike purchases or services !
Smoothly assisted, I went in today (5/7/20) to pick up a bike I ordered and waited no time to get it handed to me. I got a beauty of a bike (Giant Atx 3 disc).I see numerous reviews complaining about pricing? These are quality bikes, expect the quality reflected on the price tag. These aren’t measly cheap bikes and doing research on bikes would help a ton. Had it been me entering this store just a few months ago of course I’d be bug eyed about seeing a $800 bike, but I’ve done a LOT of research prior to picking this bike out and seeing the pricing for these bike it’s all very reasonable and understandable. I’m very much happy with my bike right now
Me and my daughter were on the bike path today enjoying the sun after school. I myself put together my daughters bike that I bought at a different store, believing I did a great job assembling it myself a peddle fell off! 🤦🏼♀️ Trying to fix it without pliers and stringing it together made it very difficult for my daughter to ride it back. But luckily Finish Line was right around the corner to save the day! He screwed the peddle back on for us and (while my daughter had to get picked up for an appointment) let me leave her bike inside SAFE so I could ride back and pick up my truck parked at River Walk. I appreciate them very much! Now we can get back to riding safely!
Dropped off my E-bike they got it adjusted perfectly. Great customer service!
I was a loyal customer, having bought a bike and a number of accessories here, as well as having several tune-ups. I loved the convenience of it being by the bike path. Some of the staff were helpful.I wont be going back. They were nice to me but incredibly rude to my sisters family. How you treat people matters, even if theyre only buying a tube or a tire.They are also discouraging wearing masks, and since I dont want to contract covid-19 from an asymptomatic carrier, I will be staying away. Wearing a mask is a simple measure to protect other people. Ive been doing it anytime Ive left home since March, including all day at work. Clearly this is not a concern at Finish Line. I imagine they couch it in pointless political contrarianism because its a lot easier to cry muh rights than to do unto others and protect the vulnerable.
I called finish line location Bakersfield CA the woman was extremely rude for no reason what so ever I just call to get information on a bike that can fit me but with her attitude I just hang up
Excellent service and attention, thank you so much 😊😊😊
Mitch is a great mechanic. I had almost all my components replaced on my 15 year old litespeed and finish line did an excellent job -- highly recommended.
Great customer service and excellent selection
I usually have a nice experience, but publicly displaying a sign bashing any side of politics is not good business nor is it welcoming. It would have been productive to promote your beliefs, not bash the other side. Not only is this irritating for many reasons, but this is definitely backfiring for them. There are other bike shops in town thatll gladly enjoy the business and wont make you feel unwelcome for reasons irrelevant to bicycling.
Nice and polite, very knowledgeable about bikes, reasonable and fast service. I will be doing more business with them in the future.
Rapid, excellent, friendly, service. A pleasure to visit.
Ive been here twice. Once just to have a flat repaired while out on the bike path and they were fast and friendly. A little expensive though. Second experience with them was to purchase a entry level mountain bike and that also was pleasant. The only reason I didnt give them 5 stars is because I feel their merchandise is a little overpriced. But all in all I feel its a good place to buy a bike.
Took my bike in for a tune up a while back and the owner was really cold and dismissive when he realized I was more of a casual biker and not a hardcore guy. Also, prices for some common items are really high compared to other places in town. Not a big fan of this place.
Bought my giant contend and some other accessories and biking clothes from them. Have been happy with everything Ive gotten. Every person that works there has been extremely nice and helpful. They helped me tune my bike and gave me pointers. Awesome 28mi bike trail that you can hop on right from the finish line parking lot.
I am disappointed with so many businesses these days, but not this place! I purchased a bike from Alan and ended up taking it back because i did not feel it fit me properly. Alan replaced it no questions asked. Alan spent a good forty minutes with me answering all of my questions. I look forward to being a loyal customer. More businesses in town should be like this. I am so happy with my purchase and hope the service never changes.
Super great shop! Very helpful!
Reality show s that if you want to buy a bike you will get good service.When you need a part or something that needs to be order and they won’t make a good profit out of you they won’t waist there time or call you back not the first time this is happened or the only person that this has happened to👎
Always friendly and have what we need.
Free air from compressor outside but no assistance
Ive always loved ur store and since ur digital signature speaks political truth Ill FOREVER only shop here! Thanks for your boldness
Helpful in choosing the parts and tools to repair my bicycle.
Awesome experience... walked in and help was offered right away.. I got the help I needed and was able to get the right size bike for mi height...
Store is fantastic. Always very helpful.
Always friendly and never pushy, I have had nothing but experiences on every visit. Installed all the components onto a new frame I brought in quicker than promised. Great job.
The clerk wasnt helpful every bike we picked it was sold basically he didnt want us there. No sold signs. We left no thank you no let me show you what we have. Wont recommend them.
Great service. Repairs and tune ups done right. Worth the price. I had a shock that I had bought on eBay that needed repair. Wound up being a warrantee issue and it was taken care of for virtually nothing. Have gone there for several other repairs and had no issues
They were extremely friendly and love the bike i purchased for my wife, not much in stock for 62 rider but still great and awesome people
The people who work at and own Finish Line are very smart, friendly, and most importantly hard working. They deserve the business from anyone looking for a quality bicycle. I recommend Finish Line for their top-notch service!
Selection was minimal though the service was like crickets and walked the whole store and was about to leave then was finally asked how can I help you. Accessories are limited like bike stands, helmets too... Much better than Snyders I must say though I took my business elsewhere... Im a picky shopper and service is what attracts me to buy...
Been using finish line for a while now. They employ the best mechanic in town (Mitch). Friendly service and good ownership. If your looking to have something fixed, I would go here before anywhere else in town.
They took forever for a 15 minutes job.
I got my bike a long time ago from here. I love the quality of the product. Only problem: Theres a flat tire and I havent havent gotten around ti fixing it...
The folks at Finish Line Bicycles has always taken their time with me to discuss bicycles whether I am buying or not.I did buy (3) new bikes from them in the last 2 years. I have them perform all service for me. It is a very good local bike shop that is worthy of support.
Got a wheel here a few dollars cheaper than Amazon prime haha. Also great service, couldnt get my rear derailleur to index correctly and they put a new cable and housing and corrected the shifting in a day, will come back again.
Last three times Ive come into the store it was like a ghost-town. The mechanics are nice and all, but the saleswomen didnt know half the terminology for parts and accessories nor did she even ACT as though to care about what I was looking for. When asked to speak to someone who knew about what I was inquiring, the lady walked off and started helping a grandfather find training wheels for a kids bike. Going in with nearly an entire paychecks cash, I had never felt soo bumbed out about a bike shop. Ill never be let down like this again. Not when it comes to cycling...
Gary and Ana were great very polite and knowledgeable they fixed my son’s brake cable and adjust the pads ect highly recommend!
Fast Friendly Service! Im from out of town and got a slow leaking flat tire from a patch of nasty stickers (at least 50 stickers in each of the tires). I called Finish Line and asked if they could repair it while I waited, and they responded in the affirmative. I pumped up the tire and rode a few miles to the shop. The repair guy started replacing the tube immediately and had me ready to go in 15 minutes. Amazing service! Highly recommended!
I dont support places that lie. Will never shop here again.
Thank you, Finish Line and especially Mitch! They serviced my bike quickly and properly reinstalled my torque washers for my electric bike conversion kit.
Its a clean bike shop. Very friendly people.
Friendly staff and cool Giant bikes.
Overpriced and unfriendly. Stay clear of this place!
Went in for a trailer. Giving 5 for the signs.
Great place to stop to get a snack or any quick servicing while on the go.
Went in looking for a mountain bike, salesman at closing time explained exactly what convinced me to buy my next bike here.Richard Ruiz exceded my expecttations of good customer service and vast knowledge of the bike I just purchased today from Mr. Ruiz he sold me on their store and the bike. thanks
Customer service is outstanding very knowledgeable...
I was not happy with the customer service from this place. Not going back.
I’ve been waiting for my bike for 5 days and every day they say the same “it will be ready this afternoon” it just gets me so mad
Bought my first (giant) and second bike (felt) there, had subpar service but continued to be loyal. Bought third bike elsewhere and I went in to buy supplements and owner made a comment about my new bike and why I didnt buy from him. He got upset and proceeded to hint that I look like I never have money. Well guess he was wrong. Last time going into this shop ever and glad I bought my bike somewhere else.Reply: sorry you feel that way allan/Emma but dont respond with fake news. That incident is as real as the teeth grinding and snarling I got that day from you along with that comment. In fairness it was your associate that told me that you could no longer get the bike I wanted, hence I looked elsewhere. Truth is the shop is in a good location and great mechanics but that experience just turned me away.
Horrible service! Dont shop here
Made quick repairs to my bike at reasonable rates.
By far the worst shop in town! Management is extremely unprofessional, they are overpriced and dont come close to making up for that in product or customer service! There are many other options here in town from a mobile shop to a shop literally 1/4 mile from this, that respects their customers and have true passion for our sport!
Very helpful. Thank you. From Modesto.
Great service!
Great store for your bike
Dennis over there was really kind to help me replace the tubes, tighten the brakes and chain. 5 out of 5 for him!
Came in today with a yellow bmx gt and they gave me the wrong size pegs for front tire
Never coming here ever!
Your bike is hung outside slamming into other bikes in the sun and rain.
Meh, unimpressed
Drove across town to pickup a patch kit. No patch kits in stock. Wow. Sorry you lost a new customer.
Frauds
I come here often to get my hybrid and cruiser bicycles maintained. Always great service!