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Motor City Auto Center
3215 Pacheco Rd, Bakersfield, CA 93313, United States
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Motor City Auto Center
Comments
Ma
Review №1

Ali is awesome and the staff is the best

Yv
Review №2

Thank u Motor City Lexus in Bakersfield.! U guys and gals wer very patient and helpful and kind. Thank u for making my car buying experience and driving 5 hrs to come see my dream car WONDERFUL! Ill definitely be coming back for another purchase. I highly recommend this place for a high end car buying experience. Fernando was amazing.

De
Review №3

Used trucks are expensive. I will have to invest in my truck

an
Review №4

Rick Perez is one of the best salesman Ive ever dealt with. Hes honest and hardworking. The entire staff is great from detail to finance. They work together well and was able to help me drive off in my beautiful new car. I highly recommend checking them out!

Ca
Review №5

I was very pleased with Greg Fontes my salesperson. He was not pushy, and let me decide on my own. The paperwork went so smooth and finance did not take long either.

Ud
Review №6

Friendly Service, the cara and trucks for sale and as rentals are in order

Ma
Review №7

Recently purchased a 2011 Tahoe the salesperson was very helpful, we got a great deal with payments that fit our budget

Gr
Review №8

The absolute best dealership in Kern County and the #4 Largest GMC dealer in the nation. Great service, Great inventory, custom built trucks, family vibes in a privately owned company. Support local small business!

Mi
Review №9

Best GMC dealer in town.

Rh
Review №10

Quick service and came in under the estimate. Nice and reasonable

Tr
Review №11

Great service. Brakes were squeezing and they resolved issue. Thanks Ruben

Jo
Review №12

2021 Atomic Silver Baby. Thanks Jim!

Ro
Review №13

GMC MOTORS. PROFESSIONALS AND EXCELLENCE KEEP UP THE GOOD WORK.

ej
Review №14

I dont hate the place I was just told by some great veteran friends. That they were really great at helping veterans get a nice truck. I guess I was expecting to much. Sorry for the rude comment.

Ja
Review №15

Top notch service, extremely helpful, excellent prices

Ra
Review №16

All work was performed quickly and professionally.

Mi
Review №17

Did not correct issue with vehicle and was less then truthful about not doing the repair. Total loss of confidence in their staff.

bi
Review №18

Great staff helpful and GMC products are awesome.

La
Review №19

Got us an appointment right away and tried to be helpful more than Toyota where we originally took car because purchased from Oxnard Toyota.

An
Review №20

Had an appointment. Was greeted quickly.👍 But the girls Ill be back in a second took 30 minutes. Then had to be asked again if Ive been helped after 33 minutes waiting. Plenty workers walking by not many were helpful. Maybe it wasnt their job to help but they could have atleast seen to it to see if whomevers job it was to help me was available or not or atleast acknowledge that I was important. Lot of customers walking around asking about their vehicles yet all I heard was well be with you in a minute. Then I needed a ride home. Guy just said, well get you lyft you can wait over there by the lobby. Oookay wheres the lobby?? Took in my car Wednesday its Sunday!!! I had to call to ask about my vehicle!! Craaaayzzzzzy!!

Ir
Review №21

We went to the Lexus dealership needed keys made, very reasonable thank God

To
Review №22

Bought my car here, great place, and friendly customer service. Thank you for the car that I wanted and, at a even better price than expected. I will definitely be coming back for all of my car services. My next vehicle undoubtedly will be from motor city.

Ce
Review №23

My husband and I went to go buy his first truck he’ll ever own experience was not met and Javier was definitely not in the mood to sale most of the part he was on the phone didn’t show us the trucks we initially liked. Little did he know my husband is law enforcement, then the sales person had the nerve to say “if you want cheap go to Chevy” as if we didn’t have money to purchase a truck. Maybe we will got Chevy or another GMC lot to purchase my husbands new truck.

Cr
Review №24

Excellent customer service just didnt have what I was looking for

do
Review №25

Friendly. The service department is awesome!!

B
Review №26

Clean good busy place. Good personal. 👌😊

Fr
Review №27

Very friendly and helpful ask for Alex.

KI
Review №28

Helpful love it

gu
Review №29

Nice, professional people.

Mo
Review №30

Awesome

ge
Review №31

Great staff!

ea
Review №32

Great customer service

Be
Review №33

My dream car! 2017 Buick Lacrosse. Motor City GMC Buick of Bakersfield is #1 in California & #4 in the country. I had the best customer service experience that you could possibly imagine and it totally exceeded my expectations! Their website is awesome, their staff is awesome, their dealership buildings are pristine. Seriously it was like the Kobe beef of steak... better than filet mignon! Thank you Nick Vallejo, Motor City is lucky to have you! Thank you to the buyer @ Motor City for providing the car I was looking for. For those of you that know me... you know I do my research in great detail. I am pretty particular and have high expectations. For these people to exceed my expectations is saying a lot! We all had masks on. Crazy times, but I have a reliable ride to work again!I appreciate a business that builds relationships with their customers! I was raised in a family business and customer service was EVERYTHING when I was growing up. Im glad to tell you old fashioned customer service exists in spades at this dealership!Details: Less than 11,000 miles, original factory warranty, Certified Pre-Owned Warranty, Bose Stereo System...the original window sticker is one of the images. 3.6L V6 DI, 8-Speed Automatic, Bose Centerpoint Premium 11-Speaker Surround Sound, Brake assist, Driver Confidence Package # 1, Exterior Parking Camera Rear, Four wheel independent suspension, Front dual zone A/C, Front fog lights, Fully automatic headlights, Heated door mirrors, Heated front seats, Navigation System, Panic alarm, Power door mirrors, Power driver seat, Power windows, Preferred Equipment Group 1SL, Radio: Buick IntelliLink AM/FM Stereo w/Navigation, Rear Cross-Traffic Alert, Rear Parking Sensors, Remote keyless entry, Side Blind Zone Alert w/Lane Change Alert, Sights & Sounds Package, SiriusXM Satellite Radio, Speed-sensing steering, Steering wheel mounted audio controls. 8-Speed Automatic 21/31 City/Highway MPG. The bottom line for anyone that read this far, Originally $42K bought today for $23K including all fees and financing. Wow!

Cl
Review №34

The service was horrible, the advisor knew I was there waiting for my vehicle and they had me waiting Olmos 3 hours, I went to asked one of the girls that works there,and she said they were done with ur car long time ago but we thought you left,,HELLO,my advicer knew i was there waiting, so terrible

Od
Review №35

I met a sales men named Sammi he was very helpful, and seemed to be very up front and honest!! Very knowledgeable, I will be back...

sa
Review №36

The people are great to deal which. They know their business

Ja
Review №37

I do my oil change with them good service center

Ka
Review №38

We have visited this dealership multiple times over the years, purchasing several vehicles, and trading in a few. Honest, friendly and professional. Jimmy, the manager, really goes out of his way for his customers. Greg provides professional customer service. A very knowledgeable crew . Thank you Motor City for being the dealership we have come to trust.

Sh
Review №39

Great customer service

Ar
Review №40

I visited the Toyota dealership. I have been looking for 3 months for my dream car and this is where I found it. They were very helpful and courteous and did a great job processing my purchase in a timely manner. Ben Barraza was my salesman and I would recommend him to anyone wanting to purchase a beautiful new Toyota. I love my new car!

M
Review №41

While the work completed is satisfactory. I am very disappointed that I was charged upwards of $400 in labor to diagnose and replace the battery, a battery cable, and update software for the radio. I have consistently taken both my vehicles to the dealer for repair/service, but this experience has soured me to the point that I feel I must take my business elsewhere.

Er
Review №42

The service department is getting lackadaisical.

Er
Review №43

Great parts service and helpful

Li
Review №44

Im extremely happy with my Lexus purchase, Im grateful to have had the opportunity to deal with the employees at Motor city they make you feel like family.

Je
Review №45

My respect with their service. They have a great service and pick you up from the dealership. Thank you very much for your wonderful service Motor City!

He
Review №46

Great Place

Li
Review №47

Good people

Ge
Review №48

Nick Vallejo was very helpful and took great care of us.I would recommend them to everyone

Ge
Review №49

Without appointment they got me serviced in the time allocated

Ro
Review №50

Got black beauty

Ji
Review №51

Always a great service experience! Very helpful staff.

To
Review №52

It was cool just went and bought parts

Pa
Review №53

We test drove cameros until we got sick. There was so little pressure that I will probably come back.

AR
Review №54

Very professional, very attentive. 5star customer service. They made my car buying experience so special.

Ry
Review №55

The Lexus in town is absolutely horrible. Took my car in to have the dash fixed as it was under warranty. They managed to mess up the alignment, forgot to put the front vents back on, and broke a clip on the side air bag cover! The icing on the cake is that there is now little rust spots down the entire right side of the car, as someone must have been using a grinder in the shop. Thanks for making rookie mistakes on a high end car. I still dont have front vents on the dash! Thought Lexus dealerships were supposed to provide quality maintenance and service. You are better off going to a JiffyLube.

li
Review №56

It was the best experience because we went straight to Joe Lopez, he has years of experience and patience and understood my concerns

El
Review №57

Very clean place and good cars and trucks.

Jo
Review №58

This is one of the best dealership service centers i have ever sealt with. Jason Book is the Service Specialist to ask for.

mi
Review №59

Lady who checked us in the service area had really bad attitude, girl with curly hair and on her phone.Wish I would have got name!

Je
Review №60

We sold a car to Motor City. The process was easy and the sales rep was friendly and helpful.

Te
Review №61

I had my Lexus LS430 serviced here - It wasnt cheap! Its 13 years old and looks and drives like new.

Ar
Review №62

Not as good as they could be. Really not impressed with 3 way Cadillac or 3 way lexus. both typical and substandard

Ji
Review №63

True to their advertising Motor City purchased my vehicle. Cash for keys. I was dealt with fairly, professionally and my next vehicle purchase will be from Motor City.

Sy
Review №64

Excellent, comfortable cars. Smooth drive.

na
Review №65

Got my car here nd the service was great

Ma
Review №66

Very helpful friendly parts Department

Da
Review №67

Cant go wrong with The all new 2019 GMC

ma
Review №68

Happy to said we received top quality service and Will never go anywhere else!Mary and Jerry Brown

Er
Review №69

Went to look at trucks and couldnt get sales help. Normally Im tackled by a sales guy and his manager before I can step foot on the lot. Not this time. The one time I wanted help I couldnt get it.

So
Review №70

Excellent service provided by parts dept.

De
Review №71

Good service

Se
Review №72

Staff is always willing to go above and beyond to get you what you look for at a fair price

Ja
Review №73

Good place to shop for a new ride

Ma
Review №74

Service Department: Great customer service .. thanks Seth..

Al
Review №75

I was not overly impressed.. Will not return.

Os
Review №76

Excellent service, I think Lexus has me for life.

Da
Review №77

Parts department always knowledgeable and first class facility.

Tr
Review №78

Friendly staff but unfortunately didnt have the used vehicle I was looking for.

ja
Review №79

#1 place to go for awesome service.

Ja
Review №80

The service there was great. Was in and out within 30 mins.

jo
Review №81

Dealer pulled a bait and switch. We drove 3 hrs from riverside to be shown a suburban on the lot with an incredible amount of exterior damage

De
Review №82

A crazy woman literally jumped on my car in a grocery store parking lot. She caused $3,000 damage to my car, a Thunderbird classic. Sadly, they wanted so much too fix my car that AAA totaled and salvaged it instead. :(

Wi
Review №83

Great service&,good people.

Tr
Review №84

Absolutely LOVE my F sport!!!!

Er
Review №85

Parts Department, clerks are always nice and helpfull

Ka
Review №86

Good customer service

ni
Review №87

Great friendly stuff and has free snacks

Ru
Review №88

Customer-Care at its finest, bar none!!

Er
Review №89

There shop does incredibly perfect work

Tr
Review №90

My beautiful best friend works here

Ar
Review №91

On my visit to Motor City it took nearly 45 minutes to get checked in. took another 2 and 1/2 days to have my problem analyzed. then it took an hour to get my car picked up. and after all of this they dont stand behind their product very well so if youre going to Motor City for anything other than an oil change and possibly a wash job I would choose another dealership.

Mo
Review №92

Daniel Contreras is the only guy I’ll every buy a car or truck from. A+++

An
Review №93

Nice people and nice waiting area

Ca
Review №94

Staff is always friendly

je
Review №95

Very polite and respectful

KE
Review №96

Great service.

El
Review №97

The customer service is great.

ol
Review №98

Helpful, pleasent.

mi
Review №99

Love it

Ma
Review №100

Easy to talk up front and honest

Information
94 Photos
100 Comments
4.4 Rating
  • Address:3215 Pacheco Rd, Bakersfield, CA 93313, United States
  • Site:http://motorcitywest.com/
  • Phone:+1 833-404-4078
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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