I wish they had a dedicated Penske employee at Home Depot or at the very least be on call to help out Home Depot. When I arrived, the original Home Depot employee at rental was out sick and no body at the store knew how to check out a Penske truck. Even though they were trying hard to figure it out, it was frustrating waiting over an hour for them to figure it out. They only figured it out because the employee that was out sick had to come in and help me out which I was unfortunate for both of us.Either have a dedicated Penske employee to help out Home Depot workers or make sure multiple people are trained to do this type a check out at Home Depot.