Stopped in to buy a mattress and had such a good experience. My sales associate Emijah assessed my budget and helped me find a mattress in just a few trials. Once we located the right mattress. He worked to save me almost 400$ on my total purchase. On top of the fast and efficiency of the transaction we also secured a delivery window in the same weekend. I’d recommend anyone to this location who is. looking for an easy in store purchase- because I know I can’t do another bed in box.

Sarah was very friendly and helpful! She guided us through choosing a mattress and had a wealth of knowledge about how to solve our needs. The store had good financing options and a teachers discount, which helped us get a really nice mattress.

Simply awesome. Took advantage of the sales this weekend and got a great deal. Saved me over a grand which made the deal even sweeter. Gregory was patient with me after testing beds multiple times and very informative as well. Got my bed/frame delivered next day. These guys were...im gonna use this word again... Awesome. Courteous, professionals. Would recommend them again.

We came in looking for a specific mattress. Sarah, our sales person, gave us plenty of time to try mattresses out, and understood how subjective and personal mattress shopping is. We didn’t fill rushed or upsold, and Sarah was very knowledgeable.

My experience was more than amazing simply because of the associate at Mattress Firm that aided me during my purchase. First and foremost, the knowledge that Sarah possessed about all the different mattresses and pillows was definitely a selling point. Having someone who was well versed in everything “mattress” related, I felt extremely comfortable and at ease with making my final decisions. Next, the products that they had available in the store was intriguing . This being my first mattress purchase it was nice that I was able to have variety of options. Lastly, it was honestly the financing and how Sarah navigated me through everything. It was good pricing in and out of the sale options. I was very appreciative of the fact that she was able to understand where I was mentally with everything in regards to buying a mattress. All in all, I can’t speak enough about how valued I felt as a customer and would not only recommend Mattress Firm as the location to get your mattress, first time buyer or not, but I’d recommend this particular location. 5 stars is not enough for the service and experience I had so I’ll add 2 thumbs up and the “ok” hand gesture! I’m eagerly waiting to get my mattress home with me!!!

This location is my go-to as they’re always professional, fast and execute as communicated.

Sarah was a wealth of knowledge about Tempur mattresses. She was patient and not at all pushy. I’m so excited for my new mattress and thrilled to know I have someone at Mattress Firn who can help me with any questions I have throughout the process.

Friendly people. Fast, efficient transaction… I’ll definitely be back! 10 out of 10!

Great customer service. Moving from CA and Evan was able to place my order and arrange delivery so I won’t be sleeping on the floor!

Sarah and Kathy at the Canton and Dundalk stores are amazing. You need a new bed, you have to see these wonderful ladies they won’t steer you wrong !!!

Sarah and Evan were amazing and took their time to assist us with our needs while also being very patient.My only complaint is that after the purchase of a Temperpedic mattress, the delivery process either through Mattress Firm or their delivery partner couldn’t be accommodating to a working class couple that works weekly, 8 hrs a day.We suggested to change the date of the delivery and it seemed that there was no way they could compromise or meet us halfway. Temperpedic, Mattress Firm and their delivery partner need to fix this.

Evan at the Mattress Firm in Canton was very helpful and knowledgeable. I was in and out in 20 minutes and made the shopping experience great!

Great experience at this location and Kathy made our purchase easy. Thanks Kathy for taking the time to help us get what we needed. Your attention is the largest reason I gave my experience a 5. You provided the information and service that helped us make our decision easy. Both you and your manager made sure we were taken care of and took the stress out of buying a new bed

We had a great experience. We didn’t feel pressure to make a purchase and after 2 weeks thinking about our options we came back and made our selection. Overall 10/10.

I had great service, the sleep expert really helped me to choose the right mattress for me and really helped me to stay on budget.

Sarah was so informative and patient. As the most indecisive person in the world, Sarah answered all the questions I had and gave great advice! She is the BEST. The store was clean and easy to navigate. Highly recommend!

Easy to find. Greg worked with me on the end price which was a fair one. Recommend highly

Very pleasant experience. I went in knowing i was buying a nice queen bed, and i was in & out within 20minutes. $2,400 in total, but financed at 0% for 24 months, so not bad at all!

Sarah F. at your store was amazingly helpful. I told her exactly what I needed and in what price range and she showed me an amazing bed I was already willing to buy but then she showed me an even better mattress! The entire experience was great. She was knowledgeable, answered all my questions and is getting me the mattress delivered before the weekend! Two enthusiastic thumbs up!

Customer service was superb. She was very knowledgeable about the beds and pillows. Im very blessed to have went to that location. Delivery is very soon also.

Very knowledgeable representative. Made it a very easy and seamless experience. Would highly recommend

Sarah was extremely knowledgeable and gave excellent customer service. I believe the mattress I chose based on her knowledge will be perfect for me and the hubby. Thanks Sarah for such great customer care!!!

Walked in to Mattress Firm interested in exploring née mattress options. Sarah, the sales representative, was welcoming, kind, unpushy and very knowledgeable.She proceeded to walk us through a thorough evaluation process, even when we had a good idea of what we wanted.After introducing us to the perfect mattress for our needs she spent a good more tike with us reviewing adjustable box spring options. She also went over pricing, warranty, and special sales with us.Overall, felt good and worthwhile process.

The associate was very knowledgeable. He was able to answer any question about every bed, all the sales going on, and features included with the different bases. 10/10 would reccomend.

Hamad was awesome. I walked in with my mind set on one mattress but after testing out several, Hamad was able to help me limit it down to two. I received a great deal and was promised delivery within the same week.

Visited the Canton store in Baltimore about a month ago. We wanted to try out the adjustable bases and Greg the sales man was super helpful. He explained to us about the different bases and had us try out a couple of the ones that they had at the store. He was also very knowledgeable about the mattresses as we had questions about those as well. The service he provided was superb and when we decided to go and make the purchase, we made sure we went to the store when he was on duty as we had such a pleasant experience with him. We didnt feel pressure and he didnt try to up sell us on anything we didnt need. The delivery arrived on time as promised and the guys who set it up did a good job and were quick. I would definitely recommend the Leggett & Platt Adjustable Bed Base. Weve been using it for about a month now and its great and works as advertised.

The customer service was great Sarah was awesome she helped me out 100% in every way definitely on the price thank you Sarah

Sarah and her colleague Hooman were very helpful in assisting us in choosing the right mattress. We went on President’s Day weekend and both were very attentive even though they had 3 sets of customers they were trying to help. The store also had good safety precautions in place for COVID. Our mattress was in stock and is scheduled to be delivered in two days!

Amazing experience. I was helped in finding the Bed that is perfect for me and my family. I loved everything about my experience.

I went to MattressFirm to just look around for a new mattress. Holman greeted us. I had a specific mattress in mind. Holman suggested another mattress that was a better grade and he was right. I like it better. The best thing was both mattress and box spring were in a stock! I will have my new set in just 6 days! I got a great price too. Can’t wait to try my new mattress. Thank Hooman for a good experience and I walked away happy.

Best mattress store I have ever used. Friendly knowledgeable no pressure.

I went in to get what I got I was addressed and taking care of in a timely respectful matterThanks Sarah

Great buying experience. Sales person was extremely knowledgeable and spent a lot of time educating me on all products. No pressure and I’m sure I’ve made the right choice,

I received excellent guidance in selecting a new sleep option, one I expect to use for the next 30 years!

Sarah was kind, courteous, and knowledgeable. Definitely recommend going to this location.

Robert was a very professional and excellent salesperson. Robert helped us pick out the best mattress for us without any unnecessary pressure or tricky sales tactics. His meet and greet, building rapport, product demonstration, and sales closing skills were exceptional. He also helped us save money and time.

I haven’t had a proper bed in months and was excited to get a box spring and mattress.Gregory was very patient and knowledgeable about the mattresses and let me test out a few before I decided; then explained to me all my options and warranties.Thank you! I can’t wait to get my new mattress !

Sarah was great - helpful, knowledgeable, and professional.

Had an excellent excellent experience at Mattress Firm today. I know, youre like what? Its a mattress. Whats the big deal. Seriously, first, there was a sanitizing station at the front door. I used it. Second, Greg, the salesperson was attentive, professional, and helpful. Got a SWEET deal on a new mattress and box spring. Happily awaiting delivery. Go there!

Gregory S. Modeski was Professional & Knowledge.

Gregory was so helpful, he was attentive to our needs and explained every detail. He showed us a variety of mattresses and demonstrated the different adjustable bases. I am looking forward for our Purple mattresses to be delivered!

I was assisted by Sarah she was VERY knowledgeable and pleasant with helping me find the perfect mattress that was well within in my price range. Everything about my experience was smooth and pleasant. I felt very comfortable and learned a lot about the product. I left feeling very excited about my purchase. Thank you again Sarah. You were heaven sent. I cannot wait to get some good sleep on my new mattress lol.

Got the best deal on a Kingsdown King size bed! Sarah was super helpful and knowledgeable about our sleeping needs.

Approaches a bed frame from there I love the manager there was very nice and friendly

Kumar was very friendly and helpful. Great shopping experience!!!

Matt C was absolutely wonderful! Very knowledgeable and helped my husband and I find the right mattress. Thank you so much for all of your help Matt!

Nice staffs good price mattresses they have also mattresses in back door nice price

Sarah was FANTASTIC. Would recommend her to anyone.

Sarah was incredibly friendly, and helped us find the best possible deals. Highly recommended!

AWESOME LOCATION!!

Bought a mattress here about a year ago and had a great experience. The sales person, Wayne, was very helpful. We originally came on a Saturday but the store was busy and we didnt have enough time to look around. We came back the next day and he remembered us and gave us a discount. He was great through the whole process and very helpful with giving us information on the different mattresses and payment options.

Amazing experience buying a mattress from here! Shannon was incredibly helpful. I have no complaints. Very excited to have my new mattress delivered. Can’t wait!

I made a visit to Mattress Firm to get a new mattress. I was really shocked at the prices of the mattresses, but the sales associate who helped me (Kathy) was really helpful. She was very patient and worked within my budget.

Sarah and Joanne were amazing and helped us get the perfect bed. I would highly recommend this business!

Stopped in for a last minute mattress purchase. Skylar was great. They had a good choice of ones we could take that evening. Would shop here again!

The service was amazing and Greg really knew his mattresses! I did not plan on buying a mattress today but I did! So excited and he was an excellent salesman.

John the store manager was awesome. Even though we were looking for just a value priced twin mattress he really took care of us and gave us lots of attention and options. Felt like we got a great value.

Shannon Cochran was amazing. She helped me choose the mattress best for me. Super excited to try it out.

Great store manager- worked with me to get a great deal and delivery. Delivery was on time as promised by two kind gentlemen!

Visit this place today. I am very pleased. The sales associate mr. Kenton Help me and my daughter a lot. We were pleased with the price point. And the service we receive today. Hope to shop with them again. Price point was great. Customer service was good. And they have a lot of beds in there. You will find something that pleases you.

Great experience with buying a mattress. Friendly staff that’s very knowledgeable and took the time to explain all the various options to find the perfect fit.

I highly recommend Joe Turner at Mattress Firm located in Canton Crossing. This was a top notch experience from start to finish. Joe was thorough, not high pressure, consultative and I was confident upon leaving I not only bought the right mattress but also at the best value. You can tell he’s in it for the long run with his customers and went the extra mile to make sure I was comfortable by answering any and all questions. Highly recommend. Delivery was quick and the staff was accommodating, helpful and quick as well.

8.15.20@2:40pm(or so)My aunt got a chance to test the mattresses and to decide which was her favorite. Our sales associate, Robert, was very helpful and patient. It was a good experience all around.

This really is a great place to buy a mattress in Baltimore. Can’t say enough good things about Wayne, who patiently helped us pick out the perfect mattress. Wayne was very knowledgeable and wasn’t pushy. We had the freedom to check out the mattresses at our own pace and received all of the help that we needed. I’d recommend making this location your first stop if you’re living in the Baltimore area and you’re in the market for a new mattress.

Staff very helpful!! Quick and painless process also got a deal!!

Mattress Firm was very prompt in their online chat support feature with our bedding questions and strict timeline needs. The representative was able to locate quickly what we specifically needed and setup a quick purchase and pickup, we were very pleased with our overall experience and product received.

Quick, Easy service in & out within an hour. Very helpful.

Absolutely appreciated the customer service. Always there and ready to answer questions without ever becoming overbearing.

I purchased my mattress from Joe about one week ago. He is very patient and knowledgeable. After sleeping on the floor for about three weeks. I finally found a mattress that is reasonably priced and comfortable enough. The mattress had a little defect from the manufacturer and I contacted Joe. He responded very fast and solved the issue perfectly. I highly recommend the store and the wonderful Joe!

Wayne is amazing. I had read reviews about him before I even came in. He exceeded my expectations to be honest. His knowledge of mattresses was quite impressive and I highly recommend going there to buy a mattress. In addition to being highly satisfied with my purchase, I met a really good guy. (Thanks for the belt pic, my wife loved it ;-) )

Excellent service, thanks Greg, you were there best.Excellent selection.No BS.

John was super helpful and really took his time to understand my needs. He had me test many beds and kept looking for just the right one. I found the perfect new mattress and he had it delivered the next day. Even the delivery was amazing, the guys were in and out of my row house in 10 minutes, disposing of my old mattress.

Robert was knowledgeable, understanding of our needs, and wasn’t pushy at all. All around a great experience!

Greg is great. Very helpful and gave us the attention we needed to make a great decision. Thanks, Greg!

I had a great first - time buyer experience. The salesman was knowledgeable and friendly. Delivery was on time and it was fast. They will take your old mattress for a $10 fee.

Very satisfied with my experience. Originally, the mattress was not going to be able to be shipped on the date of my move-in, but Wayne made a call and was able to make it happen! They also had competitive (and better) prices than others, so I was more than happy to make a deal with them. It was my second mattress purchase from this store, and I have been very happy with both mattresses.

Just moved to Baltimore, and Mattress Firm was my first official stop! Joe and Dougie were incredibly friendly, helpful, and willing to work with me during my selection process - I can be really indecisive. They got my order in very quickly, and made sure I got the best deal. 10/10 would recommend. My experience here certainly made moving to a new city much easier. Thank you Joe and Dougie!

We had a great experience here shopping for a mattress thanks to Wayne. He was super informative and honest. Asked all the right questions to help us figure out exactly what was the best mattress for us while working to get us the best price he could without trying to oversell us on anything. If you are looking for a new mattress I highly recommend stopping in here to see if Wayne can help.

I very much appreciated all the helpful suggestions from Kenton Powell. He helped me choose the perfect twin beds, box springs and mattresses. The beds arrived on time, the installation was flawless just as Kenton had promised.

I was able to promptly get advice and service for a mattress to suit my needs. Gracious and well informed employees

When I first came through the door, Mr. Joe Turner acknowledged me and set the tone for a pleasant experience. He conducted himself in a very professional manner as a sleeping consultant and an excellent sales associate. He was an excellent listener, and very detail-oriented. At my request, he showed me all the products and encouraged to try the mattress. He took his time and explained to me the purpose each product. He was very patient, I didnt feel rushed or pressured. I like Mr.Turner because he is an old-school salesperson. Mr. Turner also educated me on mattresses and mattress care products. I would highly recommend Mr. Joe Turner and will return in the future to Mattress Firm Canton Crossing, Baltimore. The man is truly a saint. To you, Mr. Joe, thank you so much!-A. Cousins

Very friendly and knowledgeable staff. Kenton walked us through all of our options and help us pick out what was best for our needs. Would recommend!

Me. Maurice was very friendly and helpful. I got everything I needed. Definitely will be returning

Great customer service!!

The service was proficient. The sales Clerk knew her business very well and the transactions was quick.

John was very helpful and worked within our budget. We felt fully taken care of throughout the process. Also the delivery service was quick and easy.

Wayne was awesome, super helpful and informative. Not pushy at all. I’d previously bought a mattress I didn’t like from another location (not their fault that I didn’t end up liking it, I picked it after all) and he was super accommodating at helping me find a solution for it.

Kenton was super nice and helpful. He made purchasing our mattress an enjoyable experience. I would recommend Kenton and this location to anyone looking to purchase a mattress.

Can’t say enough great things about our experience here. Wayne helped us and he was fantastic! He took his time, did not pressure us at all, was personable, super nice, and very knowledgeable. He helped us get an amazing deal and we are very satisfied customers! It was a pleasant experience and definitely worth the over hour drive to get there. I highly recommend this store and Wayne!

Sarah was really nice and we got exactly the mattress we wanted. Thank you Sarah!

Went to purchase a mattress yesterday with my mother. I need a new one and she was kind enough to give me one as a Christmas gift. We were helped by a lovely man by the name of Wayne. Wayne was very knowledgeable and gave us an amazing deal. He was also very patient with my mother who asked a lot of questions and really likes to put salespeople to the test. He is an honest guy and listened to me while helping to choose the mattress that best suited me. Thank you again!

Great service and price. I had help from Wayne today who was very nice, however all the employees seem friendly and eager to help. He helped me find my perfect mattress for me. Highly recommend.

Super helpful and quick! Helped us Find the perfect mattress for our needs!

Could not be more satisfied with my experience at this Mattress Firm location. Wayne and Tracy were not only inviting, knowledgeable, and helpful, they were also an absolute pleasure to have as our guides to the most fantastic mattress buying experience one could possibly hope for. Mattress firm has secured a customer for life among me and likely many friends due to my raving about such an excellent experience. It is my belief that all other salesman should strive to emulate Tracy and Waynes method.

My experience with Mattress Firm was great. Tracy and Joe went out of their way to make sure I was taken care of. Delivery was on time and I love my new mattress. Thanks again!!!

Wayne was excellent! He was very knowledgable. He initially asked me questions on what kind of sleeper I was and then showed me different mattresses that would suit my needs in different price ranges. I ultimately settled on the Purple 2 Mattress and he made the transaction and delivery process very clear to me. I really liked the personal touch that Wayne added to my experience in the store and would definitely recommend this location of Mattress Firm and Wayne as the salesperson to family and friends!

Donald was fantastic! He was helpful and not overwhelming as I have found other sales people to be. He gave us space to try out mattresses without being overbearing and was genuinely so sweet. Donald explained all details of delivery, accessories, and financing and was just so helpful. We got a great deal and are very happy with our overall experience.

We had a problem with our mattress purchase that was resolved in the most professional and friendly way by the sales associate we dealt with.

I came in on 8/22 with my sister, a little weary about buying a new mattress. From the start, Wayne was knowledgeable and attentive to everything mattress related. He heard us when we mentioned our spending limit and didn’t try to push us to buy anything more expensive. He selected the best mattress for my style of sleeping and got us in and out with a smile on my face.

AJ was amazing! Not pushy at all. He listened to what my needs and requirements were and matched me to the perfect bed. I would 100% recommend him!