Samuel here at this location helped tremendously. Great customer service. Even was able to move between customers and still managed not to forget completing the job started with me. I say that’s pretty impressive. If you see this Sam, don’t lose that genuineness my guy. ! Peace
I came here looking for brake pads for my Honda and they couldnt provide me with the right pads! I went back home to get the old pads to compare and the ones they were selling me and they still said, sorry, these are the right pads.I ended up going to the competition and they provided me the right pads the first time. The only thing AZ seems to be good for these days are your fluids.
I find it peaceful I normally stopped there when I before I get on the freeway to go home in through the Badlands into banning California
Great place. Got good service. Got the parts I needed to get out of the breakdown I was on. Was able to make it home.. just 1 thing they need to let their costumers use the 🚻 not cool that I can buy but cant Relief my self
The staff here were well mannered, knowledgeable and helpful, a rarity these days! No restroom for customers, ergo the 4 star not the 5.
WHAT EVER YOU DO DO NOT GO TO THIS AUTOZONE!!! ...This store has absolutely no manners what so ever first me and my girlfriend were not welcomed and secondly we were uncomfortable when we were there as there was a short guy with curly hair KEPT staring at my girlfriend and then proceeds to follow us around whoever that employee was he should be straight up fired for doing that as its unprofessional and creepy so if your ever in the banning area PLEASE do not go there until the fix up there service
Good customer service on my by visit today.Touchless electronic pay terminals dont work well at all.Fast in and out and they had the part I needed.
Dont stop and stare just because I walk in with my wife, find your own and get to work.
The girls are sharper than the guys! Love it!
Had a great experience they had everything I needed with the staff to answer questions as I needed them and reasonable prices plus reward points Im okay with it I think theyre great guys thats why I do my work do my shopping
I stopped at Autozone on my way back home cause my car kept turning off on me. I was helped by this gentleman named Frank he was able to help me & figure out my problem. This guy was knowledgeable about cars and was professional & courteous even though I came across rude. Great customer service from Frank and my car is now running with no problems.
Awesome service how to get my battery replaced and Luis.G and the staff offered excellent service he changed my battery for me and did a great and awesome job so thankful for AutoZone.
The banning autozone is hands down the best autozone experiance Ive ever had. They are friendly,which isnt even important to me. What I do like is that they get you the parts that you need the first time. They will return parts that dont fit and help find the ones that do. This is a working mans autozone. Realy good place.
In and out not crazy busy got what I needed and had no problems.
Employees very helpful, polite, and do they know there job every one of them do. Always ready to help, went there today theu help me in the rainYOU Need parts go to AutoZone
I dont deal with them unless I have to. Not like store back home.
I love autozone,antigone, usually fast, accurate, and polite. But their orders they have take too long and unreliable
Associate Nasa was amazing. Very knowledgeable and extremely helpful. The best service I have ever received at any auto part store. She is definitely a quality asset to your store. Thank you, Nasa!
After over 20 years of dealing with this store I always find it above normal as far as inventory cleanliness and customer service. They seem to go out of their way to help me out. Thanks
Well my day went bad I broke down off the 10 freeway and tried calling AAA they were busy so I was like is there a autozone around called them up for a alternator for my truck. Sam helped me out big time he took time out of his day and drove down and help me jump the truck 2 so I didn’t need to walk and so I had all tools handy. Thank you Sam if your reading this you help me and my girlfriend out a lot.
Excellent service. Very hospitable!
They are very attentive to the customers and very helpful and friendly.
Luis was kind enough to help us checking my oil hes survive was a 5/5
Had the parts I needed and the service was friendly.
Went for wiper blades for my 2020 Kia Soul, the clerk looked them up, then asked if he could install, of course I said yes...whole process 15 minutes
Terrible service by Frank and big fat guy with cowboys mask on face. They both offered zero help and lacked basic customer service courtesies. Big fat guy in red shirt and cowboys mask was sweating and panting walking to and from register. I asked a basic question about my issue with my vehicle and they treated me like a burden. Who is managing this location and why are your employees unable to assist with basic questions and concerns?
Normally I have good experience at this store. Not today. Well blame it on covid. Seems to be the go too now a days.
Super helpful, answered all my questions and gave me info behind the parts I was looking at. Thank you for your help!
It would be cool if there were a separate line for picking up parts that were already paid for through the website.
The guy at the counter was no help. Wasted trip
Need help! Shouldnt have to wait 15 min at the front of the line to buy a few qts of oil.
Wish parts were free
I cant stress how courteous the staff is. Very respectful and they love what they do, continue to do what you do everyday. If possible give these magnificent individuals all a raise.
Good customer service. Thanks guys.
They had the axle for my car! Yayyy!
Great need a battery, for my car 😁👍
Was in and out quick with everything that I needed and the 2 gentleman help me take it and load it in the truck 🤙💯💞 thank you guys so very much!
Great prices and great service
Is what it is they take care of their customer s
Good place to go to buy car parts. The employees are very helpful. I would definitely recommend.🤣
Love it, for tune up parts like oil and filter change, Spark Plugs, and Air and Cabin Filters. Also, most people can do these changes. Dont spend a ton at dealerships on this.
They are very helpful
To long to get parts they answer the phone 3 timed wile I was at the desktop had to wait till they finish with them they need some one dedicated to pone orders
Last few trips to the Banning AutoZone has been good they have stepped up their service and theyre not such a long wait like they used to be.
Great service nice people absolutely satisfactory
Helped me trying to figure out whats wrong with my old vw jetta.
Good customer service from experienced personal. Patience when coming here, gets packed since its the closest one to many.
Needed a special socket. Although it was not on their rental tool list they did have it in stock. Always have what I need.
Staffing could show improvement
Well stocked. Great staff. Friendly, helpful.
The woman who took care of me in the Banning store on Ramsey she was very polite listine to me and did what she could to be very helpful. I wish I knew her name. I was in on Tuesday February 5th at 7:15 pm. Please give her the credit she deserves.
Raining like crazy, the guy was friendly and happy, went out in the rain to change my windshield wipers. Excellent customer service.
Very Nice helpfull workers👍👍👍👍👍
I helped someone fix there car that broke down on the highway. The tred from one of the tires came off and knocked the plastic liner in the fender well loose. The guys at the particular AutoZone I went to not only help me find the parts but searched online and found a perfect match for what I needed. Thanks guys!
Long waits..irritating
This Auto Zone is very good. Manager is on the ball.
Not really busy. Good guys..
Worst customer service we called ahead to put brakes and rotors on hold from our warranty joanna put them on hold for us to come get them we had warranty till feb 3 we get there and Kenny tells us after we drove 40 mins to come get them that she looked at it wrong and that we weren’t getting them which was fine we don’t mind paying it’s the way Kenny r treated us and so we payed for them anyway and asked him if he could help us look for a screw and he told us no and told us where to look we went and looked it was not on theShelf So we asked him if he could look in the back to see if they might have it there he told us no so we had to drive another 25 mins out of our way to another autozone to get it and I then called them and told them I need to know when there store manager was going to be in they kept me on hold for over 30 mins they need to improve there customer service it is horrible if you don’t like your job get a new one
Sam the manager was informative and prompt to help us with our purchase
Nice place to buy autoparts good customer service not like the competition
Awesome crew keeps me in the ZONE
Dealt with some good dudes✊🏾
Very helpful car guys thanks
Knowledgeable staff and usually have the parts I need
Went in there needing a battery for my car remote. Employee let me use his screwdriver and offered to help if I needed. $6 battery and back in action, thank you!
Well stock employees are well-informed
Great service and pricing!
Nice fast service for auto part
My favorite auto part store
Asked for help. Employee walked away and never came back.
Great people great place
Very helpful employees!
Always get great customer service!
Some know nothing people working here so be careful you get what you need.
Great customer service!
Exclent attention 👍
They have phone chargers and holders
Clean, courteous service.
Got $10 store credit for turning in a used car battery
Very helpful
Employees arent too knowledgeable about vehicles!
Very dice parts
Ok car parts
Great service
Place is mediocre
Good service
Great service
Live this AutoZone best store
People really help you .
They helped me out
Expierienced cashiers
Friendly staff
Fixing the car
Best
Bring the kids
Friendly staff
Lots of help.
Always have what I need....
Great service