They had a bathroom lol that all I went in there for lol

I went to advanced auto parts today to get some wiper fluid and Freon for my car. I walked in and no one said anything to me when I walked in. I used to love this place because someone was always there to greet and asked what you needed. I walked up to the counter to the guy slumped over at the first register that acted like I was bothering him. I told him what I needed he pointed to the Freon to be honest I have no knowledge of any of this (which I’m sure is your job to explain that to customers) then pointed to the wiper fluid when I wasn’t looking so I had no idea where he pointed I asked him how to put the Freon in and he said idk shrugged his shoulders and He went back to slumping over his counter. I quickly put the Freon down told him he was rude and not helpful and I would be taking my business else where.

THIS USE TO VE MY GO TO PLACE BUT LATELY I SECOND THINK IT, SOME OF THE EMPLOYEES NEED MORE TRAINING OR MORE KNOWLEDGE I BEEN THER SEVERAL TIMES GET WRONG STUFF OR PRICED THREE TIMES FOR SAME THING AND THEN TOOK PRICE OFF AND RERANG ALL STUFF UP AND CHARGE ME DOUBLE AGAIN BUT I KNOW PLACES ARE DOIN THE BEST THEY CAN SO I CAN DEAL WITH SOME STUFF

Great stock and can get most anything not in stock by the next day. I maintain 20+ year old vehicles and they seem to always have what I need and carry quality parts. If there was anything to complain about it might be the lack of some tools and/or tool rentals.

Nice helpful staff, good selection!!

The guy working the counter was knowledgeable and polite.

Love going here the guys there are extremely helpful courteous. Could not ask for better auto parts place. And for me they always have exactly what I need! Thank you Gentleman for all your help!!💯💯

Got my parts if not next day good job

I am very happy with this place staff are always friendly and I have to say that this place is better than Auto Zone.

The employees were helpful. Store was nice. They helped a lot.

Slow, dont care if we wait in you attitude

The guys there always eager to help you . Great service.

The guy that helped me change my battery was very friendly and great at getting the parts I need to get my car going. very clean environment and respectful place. Will return for future help if needed.

Easy in and out transaction.

Great staff. Awesome store. Great selection. Good sales

Best selection.

It was a ok place to go, we waited for almost 30 min. to get waited on to check out.

Checked on line for the parts I needed and made sure they had them. Then went inside and got everything I needed in about 15 minutes.

Very nice and helpful 👍

Extremely poor customer service. This is the 2nd time that Ive been in there the last couple of weeks and of encountered the same terrible service. I would not recommend anybody go to advance auto parts in Bardstown. Auto zone has far better customer service. If they cant get the park for you go to oreillys stay away from Advance Auto Parts

Ordered parts and found out they were wrong. They cancelled order and credited it back on my card and I got the right parts. It was my fault. But, they helped me out without a fuss.

Very helpful associates helped me find the correct partsand they give great technical advice

Fast and speedy service

Very helpful and decent pricing. Very easy to open a business account.I am disappointed they do not accept NFC payments or Chip cards. They also do not have bike racks.

Pretty much always have what Im looking for.

Very polite and respectful. Got me exactly what I needed and made sure I had it all . Will be back.

My goto parts store. Staff is knowledgeable and friendly. Reccomended

Have never had any problems getting what I needed! If they didnt have it, it would be ordered and there next day!

Needed a new battery. Free testing and installation. I was in and out in less than 30min.

Always have what I need. Fun staff, always have you laughing.

Wonderful pleasant helpful staff, explain to me what was available and what I needed

Best parts house in bardstown they always have the parts i need

Staff was ready to help upon entrance to the store. Items very easy to find.

Dont go by hours on the windows or google, drove 45 minutes for them to tell me they were closed when they were supposed to be open.

You want customer service, go to Auto Zone!I cant comment on other Advanced Auto stores but the Bardstown location is the worst for actual customer service.Ive personally been in this store twice & experienced this conduct in the last 3 months & both times there was plenty of help (3+ associates) but as a couple confused customers walked around needing assistance not one of the young workers are even remotely interested in making eye contact or coming out from behind the counter to help you.In a small town, customer service or lack there of can increase your business or it can be the kiss of death & needless to say it explains the lack of business the few times Ive been in the store & I like others wont be back.Btw, all these super short positives reviews can be summed up as one thing, business fluffers.

She say no too customer..... But I digress. Great people.

Friendly, helpful staff. They change wipers and batteries for you. Good selection.

Most employees make sure you are satisfied and have everything to get the job done with the right parts and tools. If they dont have what you need, they get it for you as fast and efficient as possible.

Wanted battery and installed, in and out in 30 minutes.

Very helpful staff and friendly. I went in to check the price on a part for my car

Not very helpful. Pretty much ignores you.

Workers were very informative.

Had just what I needed

I was wanting to purchase a pair of air shocks from Advance Auto but when i placed the order i was charged double because there was two of them. Imagine that 2 in a pair

Good place to buy parts on a Sunday. 😁

I picked up net ordered parts here. They tried to make me pay twice on one item. Keep your receipts!

Great service

Poor customer service - The workers have been rude and unprofessional the last few times I have been here.

The employees are the best part of this store!

Great crew !

Yes sir you are the best way to buy your parts at best. price an get hlep if you need .

Very knowledgeable and friendly. Helpful

Very helpful and friendly staff. I come here for all my auto parts needs.

Didnt have my product

Employees are rude act like you should know what youre asking. Wouldnt ask if I knew it! Not very helpful only go through the motions.

Great parts and people.

Same as auto zone they only know what the computer says

James is the man....great service

Efficient

Quick place to grab what u need

More than helpful and friendly!!

Have everything I need

They mess up and dont say thank you

Good pricing, knowledgeable help

Can usually get whatever parts i need

Unfeiendly service and batteries high

Great place for parts0

Helpful to what u need

Very helpful and friendly

I get all my parts here

I get all my parts here

Great Service

Parts good service

Friendly service

They carry my oil filter.

Helpful employees

Nice place

Friendly staff,helpful

Good people

All good

Helpful and quick

Good inventory

So so

Ruide