They installed a fence for me a few years ago and did a great job. This spring they gave me a quote to fix a hole that my neighbor put in. For months, Ive been calling and emailing them to schedule time for the work. Have probably left dozens of emails and voicemails without a response. Unbelievably horrible customer service.
I have given 125 Fence plenty of opportunities to return my messages and setup a time to repair my fence, but since they do not respond to their past customers, I am leaving this review to warn any others.If you are a new customer to 125 Fence they will be very responsive and attentive to get your business. Once they have installed your fence do not expect them to give you any attention, return a call, an email, etc., when you undoubtedly have problems with their cheap materials and so-so craftsmanship. I had a fence damaged in the March wind storms that I am still waiting to be properly fixed. No return calls, no return emails. It should not be this difficult to get on a schedule to have a $8K+ purchase maintained and repaired properly, but with 125 Fence that is what you are getting. Pay a bit more to a better company who will stand by their product, and their customers, and skip over this business in your search.
Ordered fence. Staff so nice. To be ready in a week. Received no call. Called 6 times over 2 days that they were open with not return calls. Left messages each time. 3rd day if calling they said it was ready. Drive out with truck to get fwnce and not one to help get it in truck. The sales lady had she and I lift every piece into truck and we are not strong or tall to do this. No offer to make up for this or the no return calls. Was simply told the fence builder was out. Well maybe if they answered the calls I would be aware of delay. So overall bad experience.
Called, left info for a request for estimate. Never got a call back, 2 weeks. Must be rolling in it.
The company is very good on workmanship; but when it comes to consumer service, i.e returning calls they get a failing grade.
Never returned call from me or my neighbor
Awesome experience! Great price! Prompt service! Very thorough and polite crew! Aside from the fence you wouldn’t even know they were here! Quality work done in short time!
We have used 125 Fence in the past and went back to them for our current change of fence around our pool. The guys were very prompt and worked with us to meet our needs. Our lawn isnt the most level! Highly recommend you to not hesitate and contact 125 Fence for your next fencing needs! You wont be disappointed!
Excellent place of business! Owners are more than helpful and are very nice!
Submitted a contact request over a week ago and no one ever reached out, no call no email
Very pleasant people
Very professional and efficient to work with.