Menzie Stone ⭐️⭐️⭐️⭐️⭐️Professional and Knowledgable…Van, Kimberly, and Rusty are professional, knowledgeable, helpful, and hard working. It was a pleasure working with them on my kitchen remodel. Van and Kimberly managed the job from start to finish to keep everything on schedule (even working around a hurricane).Installers: Jerry and Ben did a perfect installation. I was very happy with the beautiful job they did. They are experienced and it shows in their work. I have no hesitation in recommending them.Communication: A+ I was called when the measuring and installation was scheduled. And on measuring day, and installation day I was called when they were on the way.Installation: The installers did a perfect job!Outcome: The counters are beautiful.A big “Thank You” to Van and Kimberly for making this a great experience.
We would like to say thank you and express how much we appreciate the General Manager Van W. for stepping in to make sure our granite installation was done in a timely and professional manner despite a few setbacks in the process. Because of Vans hands on approach, great communication, coupled with excellent and caring customer service, Menzies Stone exceeded our expectations. The installers were skillful, neat and they did a beautiful job. Also a special thank you to Jeremy B. for his assistance as well!!
I can honestly say I had a wonderful experience with the ENTIRE Menzie team from start to finish!!! Ashley Ward was my account manager, and she couldn’t have made the process easier for me. She was not only extremely knowledgeable, friendly, and professional, but she also took the time to look at my other home selections to assist me with picking the perfect countertops. Even during times when she was out sick or without power due to the hurricane, she still checked her emails and worked on my account. She was awesome, and I highly recommend her to anyone seeking someone who is dedicated and truly cares about her customers. Trevor and Indio did a great job with our installation!! Their general manager, Van Washington, made it his business to ensure we were 100% satisfied with the job. He personally came out to our job to remedy a small detail with our tub surround to ensure there were no unresolved issues! Even after the job was complete, he called to make certain we were fully satisfied! He made it clear that his number one concern was our satisfaction, and I greatly appreciated working with someone who cared! The high-quality customer service exhibited by the Menzie team is hard to find…not to mention their expertise and great prices. I considered MANY different stone companies, and I could not be happier with Menzie!!
Awesome company to work with. Ashley Ward was our first contact person and she immediately told us what she needed from us and set up an appointment for us to get started. Ashley answered all our questions and was so easy to work with. Pedro and his son Pedro Jr were our installers and they worked quickly and efficiently with demo and installation. They were courteous, neat and cleaned up after themselves. Jason stopped by after completion for final inspection and answered a few questions we had about the granite. We are very pleased with all aspects of Menzie Stone from start to finish.
I would recommend Menzie to everyone! Their service is amazing. They work with you through the whole process. From picking out the granite, to fabricating it, to installing it. A one stop shop with amazing workers who dont leave you dissatisfied!
Kimberly helped us pick out a type of granite for our kitchen countertops. She was very helpful and even offered a free sample for us to use while picking out tile backsplashes. Pedro and Pedro Jr were the installers. They arrived promptly on time and completed the work in a short amount of time. They were sure to listen to my requests for specific areas of installation. Overall, we are very pleased with our experience at Menzie.Update: We were happy with the attention of the salesperson and installation crew. However, there were issues with the measurements with the countertops, and we were not offered a satisfactory resolution after installation. We believe Menzie offers competitive pricing and quality granite, but the attention to detail when it comes to fabrication is questionable.Update: Van reached out to me and agreed to fix the problems with the measurements by installing a new piece of granite with the correct dimensions.
The workers at Menzie are all extremely helpful and nice. We had the pleasure of working with Ashley who helped us pick out the most gorgeous slabs and made the entire process from picking, to ordering, to installation easy! They truly were a pleasure to work with and we would recommend them to everyone! Curt and Clay were our installation experts and their work demonstrated their passion for their job. So happy they were recommended to us!
Ashley is my account manager and is incredibly responsive and knowledgeable about the entire process, from product selections to installation details. I highly recommend Jerry for installation. I was beyond impressed with his demeanor and skill on my last install. He was extremely careful, patient, and explained everything he was doing to avoid any mistakes.
I highly recommend Menzie. We did a major renovation of an old house which was far more complex than new construction. Ashley, Jason, Curt and Clay went above and beyond on our project. Their patience and attention to detail did not go unnoticed. The counters and fireplace are gorgeous. Thank you!
Ceasarstone Frosty Carina was installed today and I am thrilled!Thanks to Pedro and Pedro Jr. for a beautiful job.
Could not have asked for a better experience than working with Kimberly Hawkins at Menzies. She never hesitated to help me from picking out the perfect slabs until delivery and installation.
I recently had countertops installed in two of my bathrooms. Ashley was so helpful in helping me pick out the quartz (Lava Grigio). Curt and Clay installed the countertops and did a fantastic job! They were in and out of the house in 2.5 hours which I think was pretty impressive. I will definitely use Menzie Stone again for future projects. Do not hesitate to use Menzie Stone for your projects. You will not be disappointed.
Excellent price and installation. Wife is very happy!
We had a fantastic experience with Menzie Stone. My husband and I were pleased with the service, products, and price. Lee and Tim were great to work with. I would highly recommend Menzie Stone to anyone, whether you have a new construction home or you are renovating a home.
⭐️ Menzie gets one extra star. I self-contracted my residential home project and that came with a host of issues; none of which involved Menzie. From stone selection to installation, the whole process went very smooth. They showed up when they said they would and completed the job in a very timely manner. I didn’t think to ask them to cover all the counters to protect them after install but I didn’t have to, they had me covered (pun intended). Thanks guys!
Menzie stone has been amazing from the start of our project!! Clayton has helped and made sure everything ran smoothly through the whole process! Mr. Jerry thank you thank! You did an amazing job with the installation. He made our vision come to to life. We are so pleased!!
From concept, demo and installation Menzie Stone exceeded my expectation. I appreciated Van, Jerry and Tamara’s expertises and professionalism. We are so pleased with their service and product selection. They were project managers for my kitchen remodel and gave me turn-key service. I highly recommend Menzie Stone and especially this team.
Product was good. Was very unhappy with service.
Great company did great work went above and beyond. Highly recommended
We had searched and had quotes from several stone yards before we went to Menzie Stone. We emailed and got a quote for 90 sq ft for our kitchen for Colonial White. Kim was our contact, and she came back with a far better price than anyone else. We met with her the next day, and Kim was cheerful and helpful. We found two slabs we liked even more than the Colonial- River White. They were the same price as the Colonial. Both my husband and I commented to Kim that we loved everything about the slabs except the heavy red garnet movement on the bottom 1.5 of both. Kim said that was no problem, as we would visit with the slab smith and could choose what parts of the stone we wanted, and see how the sections would look. We paid our deposit, the slabs were marked ours, and we waited. The lead time was 4-6 weeks. After two weeks, Menzie sent out a tech to measure our kitchen with their laser. The tech was very polite and professional. A few days later we received an email from Kim stating the square footage we provided originally was off by 43 sq. ft, and we would owe an additional $2395. We were floored! We had both measured the kitchen, as had a contractor, and knew it was close to 90. I emailed and my husband called. We looked over the techs drawings and our own. Kim found she had made an error when calculating and apologized- we believe it to be an honest mistake. The techs actual measurement was 82 sq . I asked if the price would be less since we were quoted for 90 sq, and Kim replied that she had quoted us for 80 sq only. We knew this not to be the case, as we had our original email stated 90 on the drawing, but we decided not to push the issue, since their price was so reasonable as it was. Here is where we had a potential real problem though- the slab smith was emailed to us, we were not called in to view as we were originally told. We thought the stone in the pictures did not resemble what we picked out much, so I called and asked to come view. Randy, their engineer, was very nice. He told me there were several fissures on the top and middle of both our slabs, so they were only using the bottoms, and he had selected a separate slab to complete the kitchen. We had never been notified there was an issue with our slab choices, and sadly the only part of the ones we had chosen was the only part we did not want. Randy took me into the warehouse to show the fissures. I understood his concern about the slabs integrity, but still wanted the pretty part of the stone! He worked up some different angles for us, but that night I was still unhappy about it. I called him up the next day and said we wanted the top and middle only of the stones we had chosen, and we would take our chances with the fissures, which were mostly not noticeable. He agreed, was very polite, and reworked the layout with our two original stones. When installation day came, two men handled the whole thing alone, and did an outstanding job. It took them close to 6 hours, and they were impressive to watch. They did a great, top notch job, and were very cheerful. When I found a small section of the stone was not polished to conform with the rest, they came back a few days later, and did their best to hand polish it to match. It helped, and we LOVE, LOVE the stone. It looks beautiful. I think Menzie is a good company, though improving on communication with the customer would make them even better (my brother had a similar experience with them in regards to the slab). I would certainly recommend them, but advise insisting on going and viewing the slab smith process in person. Overall, nice staff and a beautiful, huge selection.
I had a wonderful experience with Menzie doing my bathroom remodel. From Jason the gentlemen that comes to measure, to the install guys that were very polite and informative about care for my stone! And then there is Van, he oversaw the entire project from start to finish. And made sure I was happy. The entire procedure was smooth and I would recommend to all! I will be back soon for another project!
Menzie Stone Company did a great job with my beautiful granite countertops! John was great to work with. He and his coworkers even helped me when my car battery died in their parking lot. Highly recommend Menzie!
Kimberly was awesome with the selection of our granite, very helpful and always there to answer any questions. Van was amazing to work with. Could not have been happier with our experience.
I love my stone! Menzies had a great selection of materials, installation team was great and my rep, Ashley was extremely personable and knowledgeable. I strongly recommend Menzies.
Guys came on time and were very nice installed counter top and did an excellent job. Would definitely recommend using this company for any work and products they provide.
Menzie Stone did an excellent job installing quartz kitchen counter tops.Ashley was very knowledgeable about the quartz products and very easy to work with to identify what would work best in our kitchen.The stones were cut perfectly in the shop.The installers did an excellent job without making any mess.
I was referred to Menzie Stone Company by another supplier. They werevery easy to work with and went out of their way to make sure I found thestone for my new house counter tops. Brian and Rusty made sure that all of my expectations were met. Thank you all for making the experience an easy and happy one!
We are very pleased with the countertops! The staff is so friendly, and the installation team was very thorough!
Excellent selection, install and customer service! Ashley really put the extra effort to get the granite I wanted. Thank you!
I have used them 2X and they are professional and do a great job cutting and installing granite.
Great Great job. I needed grantie installed quickly trying to meet a deadline. They were able to work me in quickly. I highly recommend them. Van, Kim, Clayton, Lynn,Ashley, and Porsha and the installers Jerry and Jacob and the whole Menzie team did an excellent job.
Have used Menzie for years. High quality work. We recently had to have Van, the service manager come refinish, polish and reseal our master vanities since a cleaning crew ruined the surface. Van and his crew did a beautiful job and brought back the surface to its original beautiful finish. Thanks Van and Menzie Stone.
Our experience with Menzie Stone has been wonderful! Our salesman, Lee Savoy, has been so good to work with. He has patience and doesn’t rush the process, following through on every contact. The install team was great as well. They were very professional and did an outstanding job. We are very happy to have worked with them on our remodel and flood restoration.
Great job, I like dealing with professionals. My project was handled from one step to the other without delay. Exactly the way I wanted the floors installed. I would recommend using them, great experience.
We would love to say Thank You to Menzie Flooring & Stone Co & to recommend this company to Everyone that can read this review. They are Amazing people to do business with. They were on top of our needs right after the flood, August 2017. Their work on our stone counters & installation was Awesome. They did a Beautiful job. Also, they did an Awesome job on our cabinets. We would very happy with their prices also.Thanks Again,Bruce & Dot Savoy
Was able to buy my stone by the SF and not the slab (I only needed 1/2 slab). Exceptional installation. They worked with me on getting an earlier installation date as well.
I wish I could give Menzie Stone Company more than 5 stars, as the service and product we received were absolutely OUTSTANDING. Ours is a remodel of a large existing kitchen with a lot of counters using the existing cabinets, so that added a layer of difficulty and complication that new construction does not have. I got several estimates, and Menzie was very reasonable, and something about visiting the place made me confident at the outset that things would turn out well. I was right. Lee Savoy did a great job working with us on the design of the counters and all the way through the process from measuring to installation. In addition, he made choosing to have an additional small bathroom done at a reasonable cost possible. Lee returned calls and e-mails and answered my questions quickly. He went the extra mile to help us get the best outcome that was possible. The installers were there on time, they were careful, and cleaned up after themselves, which made it possible to continue to function in my kitchen! The install is gorgeous, and we are so delighted with the work they did. Thank you to Van, Lee, and everyone at Menzie Stone for their careful work to improve our home. My one regret is that I don’t remember the names of the installers. Sorry, guys! Great job! I highly recommend Menzie Stone to you for beautiful stone counters!
I am SUPER SATISFIED! Everything looks great! I would highly recommend Menzie Stone to anyone that is looking for a professional job. David is extremely knowledgeable and provided 1st rate customer service. Never did I feel like just another person. Thank you so much.
Ashley Ward and the installers were great. I couldn’t have asked for better service . They were very professional and friendly.Thank you Menzie Stone.Michelle Sullivan
I’ve enjoyed working with Menzies for years now and I plan to continue for many more. The only thing better than the product is the people. I have only positive things to say about them from the team in the office, to the installers and everyone in between. If you are looking for top quality stone, expert installation, dependable scheduling, and friendly service, look no further!
Menzie did my master & guest bathroom granite. My wife & I were very pleased with everyone we interacted with. Brian (account manager), David (manager), Jason (measures the job) & Van (the GM). They are reasonably priced too. Complete 5 stars!
I used Menzie Stone to install granite throughout my home (kitchen, baths, and laundry room). Brian provided excellent service. The product and installation went above and beyond my expectations. I highly recommend them for all your home needs. I will definitely use them again when I need any product/service they provide.
Menzie Stone Company did an excellent job in all the projects that they did for our new home construction. I will definitely use them in the future.
Price was the best around that I could find. Everything looks good. I had a small problem during the install and trying to communicate with the estimator (Jeff). Luckily, Van contacted me. He made sure my issue was resolved very quickly. Id purchase from Menzies again.
Very professional installers. Would use again and recommend to others. Installers even cleaned up after the job. How often do you see that from todays smash and grab contractors. I was very pleased with the service, quality of work and price.
Our experience dealing with Menzie was great. Especially the service and attention we got from Lee Savoy.Lee was very helpful, knowledgable, and friendly. He took real good care of us. Would also like to mention that Angela was very helpful scheduling our install and Jason did a great job taking our measurements. I would definitely recommend using Menzie Stone and Lee Savoy to handle your granite needs.
Had a bad initial experience after they cancelled instillation dates but after speaking to the Shop manager Van, my needs were addressed properly.The stone was as advertised. Instillation went smoothly, all work was level, plumb and square. Instillation guys sealed, and caulked everything as well. Happy with the end result. Van followed up after the install to ensure everything went well.
Absolutely amazing customer service! David worked with us for months to make sure everything was perfect for our new home. The install went perfectly as planned and we are so pleased with the results. Highly recommend using them!
From the start, Brian was extremely helpful. Honest and upfront pricing, and the best prices in town. The installation crew took pride in their work and did an excellent job! Thank you!
Catherine was very helpful and helped us pick out the best granite counter top to match our kitchen cabinets. There was no hidden fees or anything like that and they were very competitive with other granite places. The granite showed up to our house as ordered and cut to perfection. The install was very professionally done. The seams are hardly noticeable. The only complaint that I have is there was a lack of communication on the supports. I always wanted supports on our bar piece, but was never giving the opportunity to request it.
Granite in my house is perfect! Great fit, sealed and looks fantastic. Kurt, the installer, did an excellent job and even showed me how to reseal it in the future. Definitely recommend!
We used Menzie Stone Company to install granite in my kitchen and in my master bath. They did an excellent job. The guys called letting me know that they were on the way. They were on time and professional.I would definitely you Menzie Stone Company again.
The guys from Menzie were exceptionally professional. My favorite part was the prompt response to action from Manager Jeremy Blackstock. The guy that came for the repairs was knowledgeable and quick. Great experience! Totally recommend this group.
There really is no perfect if not for the imperfect and yet Brian at Menzie managed the logistics of selecting, delivering, and installing our countertops like a pro. Brian managed the fast moving pieces of our new construction with grace, honesty, and, yes, perfect follow-ups and updates. Thank you Brian and Menzie Stone Company.
During the 2016 flood, another company was suppose to come out and give me an estimate, to repair my stone and they never showed up. I contacted Menzie Stone Company and they referred me to Van who immediately came out and fixed it the same day. I highly recommend Menzie Stone Company for their prompt service and customer loyalty.
Great Experience! We met Brian Bandaries on Black Friday as we pulled up and he is tremendously helpful. Were looking at Triton originally and Menzie beat the price. Remondedled 4 bathrooms and kitchen with their Infinity White Quartzite and it looks awesome. Got delayed twice with cabinets and they were accommodating both times. Very pleased with the service! Ask for Brian; he was very available through the whole process. They even install for you.
3 Month Update: I would not recommend getting a sink here. After only 3 months the one we purchased from Menzie is scratched and rusting. My previous sink was in place 20+ years and it looked better than this one. The countertops have held up great - just get a higher quality sink somewhere else.We shopped around for granite counter tops for our kitchen at other stores in BR. Menzie was the best value by far - even compared to pre-fab shops. Everyone we dealt with at Menzie was easy to work with. Brian was very helpful and accommodating during the process. The measuring and installation appointments were smooth and easy. The installation crew was extremely polite and efficient. I would highly recommend Menzie Stone Company and will return when we need to redo our bathrooms!
We have used Menzies for several years. We are very satisfied with the workmanship we have received. We receive calls after every job to make sure we are satisfied
Wonderful customer service, affordable prices, and our countertops turned out beautiful! There is 1 seam that is blended very well and they were able to place the parts of the spab exactly how I wanted them displayed in our kitchen.
Menzie Stone did a great job helping me find a vanity top for my bathroom. Their installation was flawless.
Work was completed as agreed. Very professional sales and installation personnel. Will use again for future projects!
Cabinets where beautiful and installed as ordered. Countertops were installed perfectly. Would highly recommend!
When planning for beautiful countertops in our home, we knew exactly where to go. Menzie Flooring and Stone has always provided my family, friends and I with a professional experience. This is one item that you hope will be in your home for years to come so the end result is important. Menzie’s team brings years of business experience therefore you have someone to assist you in making all the decisions. From the planning, measuring, computer drawing to the installation, the Menzie team is always there to be certain that you receive a quality product and service. We have received many compliments on our countertops and as usual are very happy with the results. I would recommend using Menzie Flooring and Stone so that you too can experience working with a very polite professional team focused on providing customer satisfaction.Becky Harris
Great sales staff and professional installers. Very pleased with every aspect of the process!
The guys at Menzie Stone were absolute lifesavers today. I had inadvertently left a pineapple sitting on my marble countertop, and the acid from it had deeply etched the stone. Van and Lynn happened to be in the neighborhood at another house, and when I explained what I had done they IMMEDIATELY came over not only to assess the problem, but promptly fixed it as well. It looks brand new again. I can not say enough about how prompt and professional they were. I will never use another company for my countertops again! Thank you so much! You guys are the best!
They sold me about $15,000.00 of marble for my kitchen and didnt seal it properly. Its completely useless. You cant set anything down without it leaving a mark. When I brought it to their attention and asked them to come back to seal it, they said, This is why you dont put marble in a kitchen.They should have told me that BEFORE taking my fifteen grand.AND.... Their technicians are incredibly rude. When youre in someone elses home, use your manners.
I had another fabricator come in and do a terrible job with our quartzite. Our neighbor recommended that we call Van, one of the managers at Menzie Stone, to come and see if he could repair our damaged slabs. He confirmed that the workmanship was wrong and did try to repair it, but it was not repairable. My experience with Van was that he is very customer focused. He tried to help us with the mistakes, and is now helping us to completely redo our quartzite countertops. He is very professional. We would recommend Van and the team at Menzie anytime you need countertops.
As a builder for over 43 years, granite was a challenge UNTIL we began our business relationship with menzies - the workmanship, the service, the lead times, the competitive costs, and especially the people make it all happen - in particular, thank you brian bandaries, and thank you john wenzel - you are both awesome to work with
Extremely rude and dishonest employees!!! This is a terrible company and I would NEVER recommend them! They even break the law without even batting an eye!!! Make sure to read their other negative reviews too!! Terrible service!!!
Great service and installation. I will definently use Menzie on my next project.
Nice staff they did an excellent job.
I will not be doing bussiness with this company again . There price was way low which should have been a sign, They have a cnc so i thought every thing would look good especilly the seams but every thing was cut by hand and look hazy and chips everywhere. When I tried to inqure about why my product was not run on the cnc they told me it was .. i was directed to daniel kennedy and he had no answers. So i will never use these guys again or prosource they own menzie stone ..
Service was horrible . The staff was very rude. My counter tops where done by hand which in this day and a cnc seams are the only way. I did get my full refund . I would never recommend them to anyone. Also there shop guys where cursing and this one fat black guy kept saying the n##er word to me becouse im black . desgusting.
I wouldnt suggest using this company for granite
Menzie really exceeded our expectations with competitive pricing, quality work, and excellent customer service. Their design team pays very close attention to detail in making sure your countertops are fabricated exactly the . Their installation crews are great, clean as they go, and you can tell they take pride in their work. We are extremely pleased with the overall experience of working with Menzie and will be recommending them to anyone that we can.