The people in store are amazing and kept the process simple. Wish the store was bigger, kept having to walk the perimeter of the store because the lack of room to get past another customer in some areas. Definitely wouldn’t keep me from coming back.
Good store. Great service. But I went in yesterday to buy a new Motorcycle jacket. A white one to match my bike. Found the one I wanted, only large size left. Went to check out and saw it was stained. So I had to get an extra large.
I had a really great experience at the Cycle Gear store in Baton Rouge!!! The store was extremely well stocked, employees were very friendly AND knowledgeable. Also, the item I purchased were well priced and of very good quality. This store is now my go to, even before the online stores.
Very knowledgeable employees.They make sure you have the right merchandise and the customer is satisfied.
Baton Rouge cycle gear associates always try and be super helpful.... love the place
I went in as a beginner needing beginner gear. They helped me find exactly what I needed within a very reasonable price range for it all. Highly recommend!
My wife and I are senior newly reborn cycle riders who stopped in for riding gear.They were so friendly & knowledgeable.I told them what we wanted. So they ask us guestions of what type of riding we do & plan to do. Then they made suggestions.So we got some portable saddle bags & headgear for communication.We purchased Cardo4+ that they installed & quickly set them up for us. We gave them a test. They werent very loud and had some static. They adjusted mike & ear speakers closer to our mouth & ears which took care of the problem.My wife & I will stop by when we are in baton rouge to say hi or for riding gear which they have a good selection.
Staff is always friendly and welcoming. Ive visited this place several times and have never had a bad experience. No pushy salesman. Willing to help and answer any questions.
Awesome place, they were able to mount my new tire onto my wheel in about 20 minutes, and customer service was excellent. I also ordered my tire from them and it got to my doorstep in about 2 -3 days, so very fast shipping as well.
Probably one of the most rad group of people to ever run a Cycle Gear. Top tier service.
Alert employees who acknowledged us when we walked in which is hard to find most places. We were asked if we needed help finding anything, which we didnt but definitely appreciated the offer. Check out was friendly and quick! Will definitely be back!
I enjoyed my short visit. I really only went because I received a gift card. For what its worth they did well. Have some good stuff as well
Very helpful. Tires were ordered and came in in 4 days. Brought my wheels in to get tires put on and I was out the door in 15 min. Great friendly service.
Educated help, Bought a nice pair of riding pants that are very comfortable love them. Thanks for your help gentleman
I’m from Houston Texas and I’m out here in Baton Rouge for business… my bike needed a new rear tire, so I stoped in to purchase one …. The service was amazing!!! The young woman there went out of her way to make my experience there a pleasant one… they also carry ALOT of amazing gear that aren’t usually in store… five stars for helping this Texan out!!
Literally cannot beat the service at this shop. Layton is doing a fantastic job!
Staff very helpful, was looking for a good helmet for my grandson the guy helping us had him try on several till he found one he was comfortable in. We’re very satisfied with the service and selection.
This is the place I go to for all my maintenance needs for my motorcycle and accessories. Been going to them for 6 years now and very helpful each time I need help with something.
Cycle gear is awesome! The assistants are usually available and very willing to help. I hardly ever have to wait for items to be shipped, but when I do it doesn’t take long. I wish they had a full service shop but I always take my tires to get changed there
Very knowledgeable and friendly staff. Picked out the few things I needed and when I got to the register it was all on sale!!! Whoop whoop 10/10 would recommend to return back to that location.
Great customer service and friendly staff... I couldnt ask for more....Thank you...
Customer service was good once we got someone to help us. We were there for 15 minutes looking at helmets and had to go ask someone to help us. They were on their cell phone!! But when we finally got help it was good. Sales knew the product and was able to answer questions.
As always, the staff is super helpful, the rep that helped me was like an encyclopedia of motorcycle knowledge. Great time every time I shop here. Ragan is very very helpful, he took the time to help me find the perfect gloves. His Patience level is 1000.
Bought my first street bike helmet. Had a great experience. Salesman was very patient and helpful. I was being picky. Lol. He didn’t mind at all.
Very helpful and friendly staff! Will definitely revisit this business.
Always love going to cycle gear. Great deals and friendly staff!
I was impressed with Cycle Gear’s ability to meet my needs concerning my wheels on my Harley Davidson Tri-Glide. They dismounted my tires from the rims for nothing. I sent my rims out to het chromed. Upon their return, I went back to Cycle Gear to have the tires mounted and balanced. They did a professional job without incident. Not many businesses like to service chromed rims, afraid of damaging the chrome. Cycle Gear did not hesitate to meet my needs. I highly recommend doing business with Cycle Gear! They will treat you right.
Went Sunday and Tuesday every member of the staff was awesome and very helpful to a new rider!
Great place awesome customer service just wish store was bigger so more items would be in stock but orders arrive fast enough
Every time I go to Cycle Gear I am greeted nicely and asked if there is something they can help me with. Almost always they have what I need and answers to my questions. Great place for riding gear as well as a decent selection of parts.
Great selection, lots of parts, helpful staff
Best place in baton rouge for motorcycle gear and accessories. Friendly service and affordable prices. Been going here for years. Theyve helped me solve many issues I had with my bike and quickly. Also I need to recommend a product they sell. The sena 10c helmet camera and bluetooth communication device. If u own a motorcycle u need to own this device. Trust me, its essential!
Great help in helping me outfit my young teenage son in gear that fit him properly. We were able to fully outfit him to be able to ride in one place.
Knowledgeable, friendly, helpful employees. Found items that I went for.
I like this place there open more than other shops as well. I wish they had a bigger store!
They were very Knowledgeable and super friendly. The Service I got was very professional.
Great service I needed a few items guy was on top of it thanks
Cycle gear always has what I need and the customer service is great.
This place was great! Super friendly staff and fantastic selection of gear in stock!!
I’m a first time rider and i needed a battery and a Helmet. And the staff was Welcoming and very helpful, they got me fitted for a helmet and was very easy to work with .
Excellent customer service. Very knowledgeable
Very knowledgeableVery helpfulGood communicator
Went in looking for a helmet to ride my EUC, knowing nothing about helmets. The staff quickly got me sized with a stylish helmet that met my needs and showed me how to setup the bluetooth. Fantastic service and selection.
Good people good service I always get my sedici helmets from there theyre great Im giving this review because theyve saved my life
I was extremely impressed with the customer service at cycle gear all the employees were very helpful and informative. Cain in particular was extremely helpful im not extremely knowledgeable about bikes i bought my first one a couple months ago and im still learning, but he was more than helpful and willing to help me out and take a good amount of time to talk and walk me through many things I had questions about with an extremely good attitude thank you so much.
I have been shopping here for years! Will and the team have always been super helpful and friendly. Always look forward to a run here!
Cool well experienced employees well knowledgeable about products would recommend
The guys there are really helpful in finding what you need
Ive spent thousands of dollars in this store over the years. They lost a customer for life today. Half the people in the store where not wearing mask. I was singled out and told I had to put on a mask when no one else was told to. Goodbye cycle gear, I nor my friends and family will shop here again. Whats comical is the guy that was telling me to wear one had his nose hanging out the mask. Rude employees with no customer loyalty.
Layton is the best!
I have been going here sense I started riding Motocross and most of the stuff I have gotten is from there.
When I walk in Im always treated very well and theres a lot great prices let em hook you up
Knowledgeable, and Friendly.I recently bought my first bike and came to cycle gear looking for some specific items. A worker helped me find, and fit a new helmet, and he knew exactly where to find the items I was curious abt. They were also offering deals at the time so it was nice having that.
Very friendly and fast service
If youre not talking to cain then youre messing up. This was some of the finest customer service I have ever experienced. Thanks cain
Great place with friendly knowledgeable people.
Awesome, helpful staff
Awesome guys👍🏾
My son and I are always pleased with Cycle Gears customer service for all his moto needs.
Will runs a great shop! Great knowledge, product selection and customer service!
Will at Cycle Gear gets me whatever I need and has great prices. Top notch customer service
Friendly staff and always helpful. Great place for motorcycle gear.
Excellent staff and services bought tubes and installed my self staff balanced them for free and purchased a battery maintainer for my motorcycle unfortunately it did not work returned to the store and the verified it did not work .. they pulled one off of the shelf it too was defective. Will out question the hot the next size larger as there was no more of the same ones upon checking the larger one and verifying that it was working they upgraded the maintainer to the larger (yet more expensive) one free of charge... Needless to say I am very pleased with the services rendered by the staff at this places kudos to the staff...
Very disappointed. Went in and was quickly told we close in 5 minutes as he counted down the draw with another customer in the store. We got the 3 things we came for 49.99 and he didnt have change for a 100! Asked if we had a card it would be quicker. If I wanted to use a card I would have given it to him first. Well want be going back.
Very friendly and helpful
Very helpful staff.
Got help as soon as I walked in, friendly staff
A+ friendly staff.
Friendly service. Always willing to help you locate what you are looking for and good about making suggestions without being pushy. Helmets, apparel, gear, maintenance items, and accessories.
Couldnt change a dirtbike tire out in less than 24 hours
Customer service is excellent!!Exceptional. I’m coming back definitely have my business ..help my to find complete gear for my and my son, really help people here .
Super nice, very helpful
Every single member of the staff is knowledgeable, helpful, and enthusiastic. They never try to upsell, and always give it to you straight. They have earned my loyalty.
Great selection and awesome service! The staff is always extremely helpful and knowledgeable, they even came out and helped tighten up a loose mirror on my bike when I didnt have the right tools on hand!
Great place very friendly service theres a lot to choose from there some things are expensive and some things arent too bad depending on what youre looking for. They also have a bike night if they put on but it has kind of been a joke the last couple of times we went through it. Maybe when the weather changes they may get more who knows
Will is the man. Highly reccomend this store
Really helpful friendly staff. Every time I come I get what I needed. Prices are comparable.
I dont know how other cycle gears are but I know this is a good one. The guys and gals are great and most importantly, they ride. Theyre out and about with us and its great to have friends that work in this type of business.
I wasnt sure if this place was only for street bikes or if they also carried items for dirt bikes. My ex wife bought a dirt bike for my two teenage sons for Christmas so I went there to see if I could buy some helmets and gloves and things like that so that when they crash the dirt bike they wont get all skint up or hurt real bad. I ended up finding everything that I needed and the sales guy was very helpful in helping me determine what was right for my two boys. I highly recommend this place for dirt bike accessories as well as street bike stuff. I was even able to get some inner tubes for their motorcycle tires at this place as well.
Friend staff and always helpful. Great place for motorcycle gear.
Great customer service, Rob Zombie was great and Will is as well. Always stand behind what they sell. May not always have what you want in the store, yet will get it quickly!!!! Have been in the area 2 yrs now, and wouldn’t think of going anywhere else. Don’t waste your time even attempting to do buisness with Light Speed.
Only have good things to say about this store and the people that work there. Called to see how much it was to have a tire balanced, Will said bring it in, well hook you up. They balanced my front wheel at no cost even though they didnt mount the tire! Went in to get an oil change for my previous bike, and even though I wasnt in the market for a new helmet just yet, they helped me, showed me the helmets they recommend and liked in my price range, and let me try on a bunch of different helmets to see what i liked and so id know what size i needed when I was ready. Check out their bike night, every second Tuesday of the month.
I went to Harley Davidson and bought a pair of gloves for $45. After a week they started. Coming apart so I brought them back. Their warranty lady had left for the day and they told me to leave them their and they would call me the next day. Never got that call. Long story short after a month they finally replaced them. With cycle gear everything was great. Low prices, great customer service. I bought a vest and it was to big so I brought it back to exchange it and it was a no hassle process. Simply brought it in and walked out with the other. Love this store
Says they are open until 6. Git here at 5 after driving an hour and they arent open. Pos company
I was traveling on my motorcycle and I need a new helmet. I knew I would be travel through baton rouge. So I gave cycle gear a call and they were able to order the helmet I needed. Super cool guys that were able to really help me
Helpful staff and good selection of products. If they dont have it they can order it. Also, were very helpful in giving me contact info for a mechanic that works on older motorcycles.
I went in for the first time to get stuff for my first bike. The gentlemen were very patient with explaining the ways of the world to me and professional while doing so. They went above and beyond what was expected. Ill spend all of my dollars there.
The most knowledgable staff in the motorcycle industry! These guys give 110% to make sure your rides are as good as they can be! Thank you!
Best place in the state to find quality motorcycle gear and common maintenance items with knowledgeable and friendly sales staff that are not pushy! All the employees are riders too so they can really speak from experience. Great place!
Went here on a Sunday to check out some helmets and try on jackets. They were really helpful in finding me a helmet of the appropriate size. Great experience overall.
Friendly and very helpful people in the store. Always nice to deal with them. Largest selection of helmets in the area. Highly recommend!!
I spend way too much time in here! Lol But the staff here are the best that youll find at any motorcycle store. If they dont have it in stock, theyll get it for you, sometimes overnight. Best prices and no matter what you ask them, theyll find the answer!
Pog
Customer service was great; helpful but not pushy. Answered every question I asked. There is a dressing room to try on gear. Lots of brands available.
Really helpful staff! Lot to choose from here. Check it out if youre looking for anything motorcycle related.
Very helpfull
They have the best gear in the area. The staff is there to support riders. Worth the drive from New Orleans to get what you need.
I practically live here. All the guys are helpful and its a great as atmosphere. From advice, tips, friendly service...I definitely recommend.