A disaster! I have never filed a claim form in 40 years of moving within the US (5 times)and 2 times moving to and from Europe. My recent move in May/June 2021 by Armstrong Relocation from New Orleans, LA to Pittsburgh, PA has left me with 2 pieces of antique furniture lost ( never recovered) both of which I had owned for over 20 years, 2 Windsor chairs broken, 1marble top to antique secretary broken into 3 pieces, pieces broken off 1 antique gold-leaf mirror, a piece broken off a carved wooden wall hanging, and a leg of my English hunt table, cracked. The company has never followed up once and I have had to call the Baton Rouge office multiple times to enquire about my lost furniture. Their only response was, “ fill in the Claim Form”. I have filled in the claim form, the claims inspector has come out and I still have not heard a word from them. I can understand why Armstrong Louisiana is NOT a member of the Better Business Bureau. I would strongly advise against using this company to make your move!!
I brought a shipment down from Alberta Canada (residential move plus a car) in a 53’ regular dry van. The ENTIRE staff (office and moving crew) were beyond a pleasure to deal with. Not one negative thing could be said about this place! Absolute pleasure! Never In my 23 years of driving truck have I ever felt so welcome and respected ! Thank you all!
The whole team at Armstrong Relocation is a pleasure to work with! I highly recommend this company to anyone looking for a mover. 5 stars!
The packing and getting everything into the truck was an easy simple process and the workers were great. But they were suppose to have our truck in Colorado and put into storage by July 8, 2020 and we get a phone call from our military coordinator on July 10th that there was an issue with the truck and it was still in Baton Rouge. Next delivery date we got for our belongings was July 14th and we get another phone call from our coordinator that there was another issue with the driver/truck. Fast forward another week for our next delivery date of July 21st we call yo confirm and again there’s another issue and cannot make the 21st delivery. But this time Armstrong says they do not have any of our belongings in their warehouse they have left their possession but our coordinator informed us it’s still in the warehouse. At this point I don’t know where our belongings are or how to figure out where they are. I would not recommend this company for a long distance move we are now on day 25 without our stuff and have no idea when we will be receiving it.
The move from Madisonville, Louisiana to Tucson, Arizona went like clockwork because of the great communications. These guys are the best. Would highly recommend all aspects of Armstrong...sales, logistics, packing, moving and customer service. Dont bother looking anywhere else when looking for a moving professional.
One of the best moves ever. A++
The packers left a lot of stuff not packed so our loaders had to pack it. Then the truck came a day late and to full to fit everything. Now its 5:30pm and were still waiting for a second truck. The only good thing was their workers were respectful and efficient. *edit they showed up at 10pm and were able to load everything under 1hr. Seems they had a lack of communication with the driver and should not of hired him because he never had enough room on the truck.
Best move experience yet in over 20 moves! Shannon was so very helpful and really took ownership of the move. He and the packers and movers were 100% a pleasure to work with. Highly recommend them!
They moved me to Salt Lake City from Baton Rouge and were helpful from beginning to end. The got my stuff moved very quickly. Some of my things broke along the way to Utah, and Armstrong was quick to reimburse me and made it easy. Would use again.
Really nice guys
Great experience. They handled our belongings with care. I would recommend them to family and friends.
A long distance move is never easy, but they made it as painless as possible under the circumstances. Our loader/driver/unloader John was super!
Horrible . I am a drivers helpers here to load 5600 pounds and they have this customers belongings thrown in this trailer with no pads to protect it and more trash on top of this mans things. Horrible display of professionalism.
Good service.
Business
Love It!!!!!