They are RUDE! So rude for no reason and slow

Poor customer service. Waiting time is hassling to even come here .

Always so helpful and super kind staff.

The pharmacy has the worst customer service. A few of the females I’ve come in contact with are rude and unprofessional. You’d be in line waiting while they’re standing there chit chatting and they can never ever get me myPrescription. They have told me twice now that the insurance doesn’t cover and I have to call the insurance just to tell me that the pharmacy has made an error. Unreal.

There is always a line. Drive thru takes forever. Never ready when they say they will be. You simply need to hire more people! The only reason Ive stayed here is for the pharmacy rewards, but its not worth it at this point. I spend about 25-30 waiting in line every time.

Rude staff in the pharmacy could have my dog act better and do a better job!

Slow . Understaffed. Staff is not friendly. Sometimes to the point of rudeness. Quite a shock after transferring from the friendly, fast and polite Meijer Pharmacy in Coldwater.

They need something other than that telephone looking box to put your prescriptions, insurance cards or money into...I lost two prescriptions from the wind because I put them in to that box, and they blew out...I couldnt move my car because of the other vehicles behind me, and the employee at their window kept repeating the questions, like she couldnt hear me...not very happy with their equipment or their process

Always an issue with this Meijer pharmacy ... no issues with other Meijer pharmacies over the years. But this is the closest to home. At least one issue a month on average ......Guess I’m going to Walgreens. Definitely disappointed.Update 5/20... failed the third time today. Call to confirm a prescription on Monday morning again.. they guaranteed it would be ready Tuesday and apologized for the second mix up in less than a week. Stopped today... not filled. Said they had it on file and forgot to fill it. Go figure!!!!Done Meijer... very poor management... look at all the other reviews.

The techs A.K.A people who havent been to school for this, are rude and one hand doesnt know what the other is doing and really doesnt care. I just get tired of running up there multiple times for what shouldve taken one trip... very frustrated. So after I posted this I went back and read some others and I saw on 1 and only one where someone from meijer actually acknowledged someones problem. Hey Meijer do you even care that you have rude incompetent people working in your pharmacy? Just a heads up there are several other pharmacies in the area.

Need an urgent med at 5 today. Called for refill 2 days ago. Not a very nice person on phone “helping” me- had to call Dr. myself- why don’t Drs offices take the fax from Meijers? P.G., RN, BSN, MS

Awful service. Slow. Drive thru customer service needs work and an addtional window. Make sure you have a full tank of gas. Told me my rx will b ready in 25m. Hour later, they said still not ready and that theyll put urgent on it and to pull around to the car behind me. I refused bc ive been sitting waiting with a back sprain and im next..l got attitude and look at that, got my rx in 5 min.

2 prescriptions dropped off after my husbands oral surgery. Was told it would take 2 hours. Came to pick up 4 1/2 hours later, still not ready. They appear to have a lack of customer service skills, perhaps training may help I suppose. Last time I am going here.

SLOWEST pharmacy in Battle Creek! Both drive Thur and in store. Prepare to wait at least an hour if not longer even if your prescription is ready for pick up. Terrible service on top of the wait!

Ive gotten all my perceptions for 4 years now and theyre amazing and have a Friendly staff.

My experience with this location was horrible. I spoke to a lady on the phone, she was very rude to me. I asked about my prescription and gave her my name / D.OB. She sais nothing was there and just hung up on me. I called back to see if it had already been filled and picked up, but she refused to check for me. Very rude and I transfered pharmacies after this. Bad tone, no kindness and just horrible customer service.This is an update on another experience I just had. TechnicialTechnician Jen just made me wait on the phone for 20 min, only to be told I dont know. Then to find out she was talking about a different medication of mine, which for some reason was transfered to a different pharmacy and they dont know why. This place is absolutely horrible, full of incompetent workers. Jen was unprofessional, laughing and just all around horrible.

The drive up window is slow, beyond slow, it took almost a half hour to get through 4 cars. Pretty disappointed.

I will never go there again! Terrible service & miss leading on when prescriptions would be available. A waste of my time!Asked if they had medications before dropped off 3 prescriptions. Told 1 would be a partial, but would be in the following day & would only take 30 minutes for the others. After waiting an hour, they only had the partial ready. Does it really take an hour to slap a sticker on a bottle? The other 2 were out of stock, but would be in the following day at 1pm. I called at 1:30 & didnt even know if medications came in. I called at 3 pm and they were still processing 1 of them. At 4 pm they told me one of the medications was not delivered. I had that one transfered to a different pharmacy & it was done in 30 minutes! These are all seizure meds! It isnt like I can go with out them.

Had an urgent prescription to pick up and they said it would be an hour wait. Came back and it still was not done. Worst customer service ever! Not the only time it happened.

Rude Rude Rude, They have no time to answer questions. Been waiting almost a week to get a prescription filled. They talk down to you. Going to Walgreens!!!

I tried to call the pharmacy several times before picking up my prescriptions to make sure that they were ready only to be put on hold for 20 plus minutes I go in today to get them and one of them had been put back on the shelf and then I was told I would have to wait 30 minutes for my prescription after spending 20 minutes waiting in the line my prescription took over 30 minutes to fill The girl at the counter was extremely rude and they only had one person running a register with 15 people in line this is extremely poor customer service.

Very helpful staff

15mins=45mins here

Go with a full tank of gas if waiting in the drive thru...they are so slow

Slowest. Pharmacy. Ever.