The staff here really understand all aspects of horticulture. I appreciate the help every time I come in. Jon is a wealth of knowledge and I always leave learning something new. I’m always able to get the products I need to make my gardening better and the selection is amazing. Thank you.

Grow Generation bought Big Green Tomato over a year ago now and they still dont have any price tags for the product. None on the shelf, none on the product itself. Their large product selection is about the only good thing about this place.

Best place for all your gardening needs and they have an excellent staff working to help you with all needs and questions.

I understand grow generation recently bought big green tomato but this whole “the prices on the shelf aren’t correct it’s actually the new prices we haven’t put up” needs to change. Terrible customer service in regards to this problem, that is still an issue. How can you tell me it’s $15-$20 more because you haven’t put up “grow generations” prices but it’s not that price on the shelf. Terrible.

I love this place. They have everything you need to set up and grow and almost everything is priced fair. The people that work here are helpful and cool.

Ordered a led light online and a few other items and they removed the light from my order after stalling for 2 weeks saying its no longer available. I wont be shopping at growgen any longer. This was my first order and I am very very disappointed. I gave them multiple chances to make it right and they didnt. I had built a set up around the specific size of that light, as it was on sale and perfect for what I needed. Its available through other retailers, but not growgen and not at the sale price. Extremely disappointed. As soon as my order went through, that light should have been mine. If its not available, dont say it is.

Friendly, knowledgeable and fair priced. I will be back when I need more stuff.

They were very helpful and patient, especially when you forget your money clip at home and your phone dies when trying to set up and pay with Google pay. Great inventory!

Great selection very clean store and good help

Great selection and excellent customer service!

The go-to spot for top of the line grow equipment and products! Fair pricing and great selection. Staff was very knowledgeable and helpful with all questions asked. 10/10 Will definitely visit again!

I get the very best for my inside & outside plants

Super kind, really awesome! They were incredibly informative and have and impressive amount of stock, I definitely recommend.

Put an order in with Garrick. Lied to me and lead time. Order three things two of them were supposed to be in a week the last was in three weeks. At four weeks I reached out to him to see how we were looking with no answer a couple days later I left him a voicemail no answer. Call the supplier directly they are not back ordered they’re shipping same day.This was grow Gen second chance with me after being back to take down the post for the Grand Rapids store.

Had everything I was looking for and were very helpful

Great store have everything for plants.

Great place to buy grow equipment. Competitive prices and great selection and if they dont have something in stock they can order it for you.

They are always very helpful.

Great customer service!

Helpful staff all your grow supplies in store

Staff is friendly, fully supplied store and so much knowledge in and out them doors. I learn something everytime I shop here..

The people at GrowGen are always friendly, knowledgeable and helpful! I can count on getting what I need in one trip.😁🌿

Really nice and helpful answered answered all the questions we needed

This place blows. They never have what you need. It started going downhill during the end of green tomato and has steadily got worse since grow generation took over.

Friendly staff and great service

Great place with friendly service

Helpful staff ...Friendly environment !

Staff is usually very knowledgeable in answering any questions you may have. They are quite over priced on light fixtures, fans, its great to go look at stuff in person that you may be able to find cheaper online. But if you need help figuring something out, need dirt, bulbs or some random odds and ends for your op this is the place to go! Just wish they would get better about keeping their products in stock, every other time i go to purchase dirt, and i only ever need like 2 or 3 bags, they are sold out of what i need.

Always have what I need. Staff is always ready to help. Best store around!

Huge store. Great customer service. Amazing discounts on great products when you have a account. Great experience, think Iive found my new garden supply store.

I love going here

Its a little drive for me but the prices are better than anywhere around my neighborhood. The staff is very knowledgeable and will help you if you need help with anything

Friendly service

I dont really buy anything from the big green tomato, but everyone I heard talk about this place says good things

Clean store and friendly staff. Large selection and full shelves. If they dont have what you are looking for, just ask, and they will order it for you.

Store desperately needs some knowledgeable staff..constantly told they have stuff they dont, wasting a hr drive there and hr back. Pathetic

I frequent this store OFTEN . I might not be doing 100k purchase but Im faithful to the store and wish they valued and assisted every customer like they do they big companies that come in.

Fairly competitive on price and helpful staff.

Amazing place. They have probably anything you need and more. Great place.

Dont take your disabled friends with you since the owner thinks he is special and parks in the disabled parking spot they stayed in the car while I picked a few things up I may consider a new shop since the owner thinks he can park in that parking spot and I cant enjoy the store with my friends

Lots of things out of stock. Very crowded by chemicals. Hard to move around

These guys have the best customer service and very professional staff I’m very happy to have stopped here first..

Great staff. Lots of knowledge and variety of quality products!

The dark gaired girl who works there acts like she is a complete lost air head hate when she is in register soooo slow. But love the prices and Dan is wonderful need more like him.

Awesome place! Has an amazing variety for anything you may need. I found it to be a very warm, welcoming, and clean environment with very helpful and kind staff.

Had everything we needed, were very helpful and knowledgeable about the products, and the store was very clean.

Great help from the staff there very knowledgeable pricing is a bit high, but you get what you pay for. I definitely return as well as tell friends.

Good service and selection. Prices are not too bad

I cannot say enough about how awesome this place is. The owner, Nick, was amazing, he probably took an hour of his time to help us get exactly what we needed. He answered questions, gave advice and great guidance! He cut us an unbelievable deal on what we bought. I will never go to another shop for any grow supplies, or anything that he sells, for that matter. Probably the best buying experience Ive ever had, the customer service and personal interest he took in making sure we had what we needed was unparalleled!

They are very clean and knowledgeable of premium gardening products!

I had the opportunity to meet Nick, his staff and many vendors last night. As I had the awesome fortune of driving this great group of people around on their party bus. Very respectful great bunch of folks. I and my partner had a amazing time with these folks. Thanks again Nick for booking with us and allowing us to be a part of your experience. Vickie the bus driver and Wayne the Security Guard..

Price is competitive with Amazon.

I really like the experience of going to big green tomato each and every time. They have an incredible selection in stock! The employees are very helpful and knowledgeable. I just wish it wasnt so far from where I live, but I still make the trip!

Awesome service back product excellent place for all growing

Great place! Lots of supplies.

The employees dont know a whole lot compared to KIG and other stores. But thay typicaly have a good selection of items to get you going.

Love this place. VERY helpful and welcoming.

Walked on and employees wasnt very helpful. Seemed like they were to busy talking to one another.

You need it, they got it!

Very educational, dont push you to buying something you dont need, thank you for the support!

Good place to get hydroponic and growing supplies, however since the creation of green tomato theres been a lot of communication and interaction with people which at times has seemed to gone away.

Friendly and knowledgeable staff. Priced well, better than Amazon on some items. Huge variety of Ag related Products.

Pricey but got ur all.

Real deal type hydro shop they sell anything from top of the line to just starting up your grow

Owner took a special interest and took time out of his busy day to teach me a lot, and gave me a great deal!

Always great people working and overwhelming amounts of good deals on products.

Great variety, fairly priced and a friendly and knowledgable staff.

In a bad part of battle Creek but nice place and good customer service!!

Website says they close at 7 oclock Monday and Tuesday its Monday And there Closed Its BS because most people work until 5 or 6 oclock everyday so then 2 days they have to get their closed at 5

I priced matched all my materials, fans, soil, nutrients, pesticides and Big Green Tomato had every price beat by the dollar. Saving money makes me happy.

Great service and employees are very knowledgeable.

Management seemed rather upset when a worker was helping me. Management asked how many tanks the workers was counting for me and when worker said 20 manager said why very loud and in a frustrating way... like I was wasting their time buying 20 tanks. I drive 50 miles 1 way to this store. First time I spent over $500, and the 2nd time which is the time Im reviewing i spent over $300. Thats $800 this week alone. Being treated like this is a big reason I spend some much on nutrients and other items on amazon. Its cheaper and i dont have to deal with people like this guy. Ill be back to shop but only for 1 thing. Ill buy my big purchases online. The newer employee that was helping me was wonderful. So was the one that helped me the first time I was there.

I like shopping at BGT. Good prices and great people to work with.

Good people

Best grow store in a 75 mile radius. Hands down.

Great prices and everything you need for growing.

I love this store. They are very helpful

The shelves were getting low.

I was helped right away. The people who work there are super nice and know what they are talking about! Highly suggested

Love this place, been to a few others and by comparison I never recommend anywhere but here.

Relaxing needs

Fast friendly service very well-educated staff

Great place. Extremely helpful and great prices

I’ve been to BGT about ten times.... every time I get the absolute worst customer service! I don’t feel comfortable shopping at a place where they only refer to me as “that white guy” that’s completely unacceptable!Why In the world would anybody want to shop somewhere where they treat you like you’re stupid and refer to you with a “racist title”Besides all of that...... BGT dose have a great selection and the prices aren’t to bad.

Really like, got the help i needed it and great advice and good tips, service was good and i have saved money using my vip card.

Indoor growing supplies. Very wide selection of products for indoor plant growing, knowledgeable staff willing to answer all your questions.

Hands down best garden shop in the area. The staff is very intelligant and knows their stuff. Always very friendly staff who are willing to take the time to help you and explain things. I highly recomend this store for any of your garden needs.

Variety in abundance. There isnt a store of its kind that had inventory and assistance that Ive been to. Must go.

I really like this store. Always friendly staff.

Great place for all your indoor growing needs. Knowledgeable staff

Knowledgeable staff. good prices. Not too hard to find easy in and out

Best knowledge ive been given and very helpful.

No longer a Great place. New owners are horrible they are doubling prices and the new staff are rude and not very helpful.

This place has all your plant nutrients, the people here are friendly and helpful for all your indoor outdoor grow projects..

Knowledgeable staff if you can find them.

You can get all your growing needs here and they are so helpful

Good selection, friendly staff.

Awesome place. Knowledgable staff

Everything you need and more. Great staff with extensive knowledge.

The employees seem to have vast knowledge of products to help customers. Friendly staff, good prices.