They used to be reliable. Now they have absolutely HORRIBLE service and will not answer the phone. They have already lied to us twice. An elderly family member has been waiting for several weeks now for a refill. Do not use them at all.
If you need propane for your house or your garage or your man cave all these different things you need to eat for Ferrellgas is the place to go and get your propane or gas anything call them up and get some gas. Ferrellgas has great prices and friendly customers service agents to help you today.
Was told our propane would be there Saturday 2/13 and as of today 2/16 still not delivered! Now down ton10% and a slow storm coming. Ordered on the 4th. Plenty of time ahead and STILL no propane and no call back. We have never had this poor of service in the past. Ready to ask for a refund and switch companies!
Mom and grandmother at 8 % still waiting for propane 2/16/21 also have heard from coworker with the same problem both talking about change
Slow service, don’t call you back. “Service is not guaranteed” “we don’t control the weather”
Extremely disappointed with service. They would not delivery because they said my driveway was too bad. It was 40 degrees outside and raining so all the snow was slush. We keep our driveway pretty clear at all times because the school bus uses our driveway to turn around in. We even offered to go out and salt our driveway to get a truck in today but they said no. The next few days are supposed to be so cold that salt wont work. I guess we are just going to freeze because they do not care about there customer.
Good service but not well staffed. You might wait awhile.
Open and closing times merely a suggestion. No longer filling tanks