My AC broke in this heat. I waited 3 days in the swelter waiting on the warranty people before I gave up on them. I called McDonald AC and Heat. They were at my house within 15 minutes of my call and had it fixed in no time. Saved my day! And it was affordable. Im still waiting on the warranty people to square up with me. Im just happy I have AC back. Such a blessing.

Quick response and no hard selling. He told me what I could do moving forward to improve efficiency and provided insight for our planning needs. Excellent service!

If I could give these guys more than five stars I would. First off the lady that answers the phone is ray of sunshine. Im a new house owner so the first time I called her was over an issue that they dont deal with (hot water heater) but she was so nice and even told me who to call.The second time I called was for an issue they actually dealt with (the heater in my new house wasnt working). She was kind and set me up with an appointment that same day.So my technician, Ralph, comes by right on time and doesnt mind my rambunctious 2 year old or fussy newborn one bit. He had the problem fixed in no time flat AND he even killed a wasp nest by the front door for me! You cant get any kinder folks, these guys are really the best.Did I mention they were priced reasonably? 10/10 would recommend!

If I could give this company a 0 rating I would. Ralph, the repair man, came out to check our air conditioning. He checked the electrical lines for power. He said well, you have no power to this unit. He did not even look at the thermostat. I called an electrician, and the problem was we needed a new thermostat. In addition to paying McDonald air-conditioning $125 For a useless service call, I paid a worthy licensed electrician to come to the house. Never hire AC companies that do not send a license electrician to your home. And certainly never use McDonald AC repair in Bay City Texas.

I was very impressed that Keith came out on a Saturday morning within 20 minutes from the time I called him.He took care of what needed to be done very efficiently within an hour.I would recommend Keith to anyone needing repairs on their Air conditioner or heating unit.Betty L Barbour

Very nasty female secretary. Verbally abusive. Not helpful. So unnecessary and poor customer service.

Prompt, very well informed, friendly and polite. We would recommend Keith without hesitation.

Called for service in Sargent, Tx after hours...Keith came right away and pinpointed our issue within 1/2 hour. We appreciated his willingness to come afterhours on a holiday weekend! Nice guy!!!!

Very quick on after hour call outs. Would recommend to anyone.

Fast service, friendly staff