I guess putting a clearance price on an item is to good it will not be honor to be sold to a customer. Even the manager said that was to low to be sold for that price π but its fine their are other places to go shopping just though I got lucky to find a bargain and it was completely false.
All though Ive been to better more updated locations, I cant necessarily say anything bad about this location. Their customer service has always been great, especially regarding returns and they usually have in stock the items I need. Oh and ladies, theres a Starbucks inside.
I tried to call to speak with somebody I tried four different times try human resource department customer service desk and other departments twice and let it rang and rang until I finally hung up but never once did anybody answer the phone.
Dressing rooms closed still due to pandemic. Very dissatisfied that the vaccine is ready available and stores have opened back up yet at target we canβt try clothes on. Dressing room is still closed. Walmart, Academy and others dressing room is fully open. Target needs to get with it.
As I walked in I was told theres 10 mins left to closing in a very rude manner by Sandi, that was not welcoming at all. I went and got my items and paid. Then as Im exiting I head towards the restroom and Sandi blocks me saying were closed already. I then told her Im a paying customer I can go. Then she told me you have one minute. I just continued to the restroom. As Im exiting, my friend who was with me, told me Sandi said he needed to wait outside. That she doesnt know what Target ever did to us to be so sassy. He told her Im waiting for my friend, Im not the last customer. How can this woman be a greater let alone in a customer service role???
It was easy to order and the pick up was very fast
Clean store, great selection, and friendly staff.
Had a fantastic shopping experience.
Just so we are all on the same page... itβs ironic that the first week of a policy in which all customers may only purchase 1 item each, thereβs a huge shortage in availability of basketball cards compared to usual. Also, about 10 guys went to the back of the store after making their first purchase and then walked out together about 10 minutes later. Once again, I still havenβt obtained a box of basketball cards in months of searching. Something seems fishy.
Fast service, love the same day curbside pick up
Christopher in Electronics; the 2 employees at the Exchange desk (Kim and Luis). When I wanted to return the ATT prepaid phone and card out of frustration; they said I could have a refund but also told me the guy in Electronics was a whiz. So I went and he very patiently worked through the issues (not easy or user friendly) until it was activated. He had a busy location with all the sales.
Costs a little more than Walmart but the store x100 cleaner and friendly people and they stay stocked. I will pay a little more on stuff for a better experience. Going to Walmart just makes me hate my life. God Bless Target lol
Its free, fast, convenient and the bags are whited out so the kids dont know whats inside.
Most of my experiences have been very good when I go to Target. Rarely, if there is an issue, is it at the fault of Target. Any problems I have had before have been with other customers there. The response to COVID has also been great. I appreciate the employees cleaning all the carts for us and after our use.
Everything you need to ready for a party or just simply live and play with kids.
Target has everything for any age group. Thereβs always new inventory. My boys love shopping there from toys, to books and including clothes.
Convienence, Reliable, Well managed and clean store.
All employees I encountered were helpful in explaining the process for my first time online order pick up.
Long distance holiday, Birthday & Special Events purchases without the added expense of shipping & handling charges. Very EASY & CONVENIENT for Family & Friends. Look & Purchase here & picked up there. Miles away & next day. Easy online shopping with fast response notifications. Especially around holidays! Special Occasions also.
Went in Saturday May 16th 20 minutes before closing. The Girl in the shoes department needs to be re-trained on customer service. It was apparent that SIMPLE questions about shoe availability were too much for her to handle kindly. Although I must say the 2 employees upfront in return in exchanges were outstanding and very kind to me.
Fast service. Go above and beyond to protect the public as well as their employees during the Covid 19 outbreak. Store is always clean and the employees are very nice and helpful
Will no longer shop Target. They are forcing mask. Look forward to them being sued under public accommodation law.
Such a clean and friendly environment.
The store is so clean and fully stocked and the check out was so quick.Thank you Haley
Everything was easy and fast! When I did an in store pickup, I didnt have to wait long to be helped or for my merchandise to be given to me. That lets me know youre organized and value my time.
Love Target overall! I do prefer HEB because they have lanes full of cashiers & prices are cheaper.
I wanted to take the time out and praise Daniel. He went above and beyond for me today and after having a stressful day at work his dedication was uplifting. This location is lucky to have him. I definitely was lucky to have him help me.
They Re-did the whole Baytown Target. Love it, a makeover that was much needed. Love the baby section, super nice customer service. My baby always gets cute and good goodies from Target. I really do enjoy going and seeing the new home decor, baby supplies, cute little market section for the food. Ohh but the makeup section.. you have to go and see it for yourself.
Fun and lots of sales
I love shopping with target Iβm able to go in and get whatβs on my list . And I absolutely love not having to get my kid out of the car thanks to drive up services. App is always easy to use and find what I need and the store is always clean.
Donβt order Starbucks from here. I learned that if they donβt have what you are asking for, they wonβt tell you, theyβll just replace with something else. I ordered an iced chai latte but got a cold coffee instead. Was charged for chai and the receipt said chai but by the taste, clearly was not!
Most of the time I enjoy going to the store and service its 100 %
I found what I needed and was able to get in and out fast.. 2 employees greeted me while walking in the store. One insisted on helping me find an item. He stopped what he was doing & walked me to the aisle. An awesome experience. Ty Target
This target is pretty great, while it may not be a super target is does not lack in anything. The employees are always friendly and the store is kept together. I like that at this location in particular I donβt find misplaced items throughout the store. The womenβs restroom is always clean as well as the food court. I would recommend this location.
Drive up orders are super fast, store is always clean, and the employees are always friendly.
The past times Iβve been there the restroom is a mess, not cleaned and doesnβt have toilet paper.
Love Target! Its easy to shop, whether in store, online for pickup, drive up, or deliver! Always have great offers & sales too.
Great place to go when you want to pick up an item quickly. The store is not overly packed with shoppers.
It was super easy and fast.
Great kids clothes
In and out
Our Baytown Target store ROCKS! Store is always clean & organized. The team is always friendly & helpful!
I have been a shoppers at this location for 20+ years and have noticed a decline in the last few. I know that I will pay more at Target than I will at Wally World, but have never had an issue due to the service. That has now changed.I was in the store tonight at 815 attempting to purchase some items. I walked the store for 35 minutes without seeing any colleagues on the floor. Please fill the poster frame section and stock it correctly. It is usually empty. When I got to the front, there were no regular registers open, just the self checkouts. I do not get an employee discount, why should I ring myself up?I went to customer service and Jeff was very cordial. I just dont understand how the Target corporation expects people to pay more without providing the service which at one time separated them from other retailers.
I honestly never met a more informative and motivating individual THANK YOU FOR ALL YOUR HELP AND WORDS OF ENCOURAGEMENT!!!!-JOY
Customer Service is unmatched!..Daniel was gathering carts outside and stopped to help me out with my provisionsto my car, then haulted traffic to make sure I backed up safely out of the parking lot....Wow!
Im not really a Target type of woman, but when I do come here its very chilled and relaxing compared to Walmart. Its a little pricey for me compared to what Im used to, but they will sure have it. Customer service is always a plus here.
I love shopping at target rather itβs for pampers or cute little decorations or clothes.
Cleanliness, friendly environment and helpful associates that you can easily find if you need them are the biggest factors. Thats the total opposite of what you get down the street at Walmart and the reason I drive past there to go to Target.
I love my TARGET. AMAZING STAFF AND CLEAN STORE. TARGET BAYTOWN TX is #1
I enjoy shopping at Target, its always clean and neat the employees are usually polite and friendly. The prices are good and I can usually find what Im looking for.
Employees are very nice and help you a lot. The selection is good. The childrens clothes are usually on sale. They have food in the stores and I love that you can scan things for your registry.
Guess someone is listening. I was there yesterday and the womens section is looking organized! Keep up the good work!
The place is a little old but they still try and keep things looking nice. Employees are great, never had a problem here. Love the $1-$3 section haha!
Customer service here is always fast and easy. Every one of my purchases and/or returns have been hassle free.
I had a wonderful experience yesterday. Everyone from the sweet lady at the courtesy counter, who helped me w/ my microwave purchase, to the manager Adam who equally made my day w/the microwave transaction... Definitely my favorite store in Baytown!!!!
The self checkout cashier was really helpful and friendly. I also love that Target price matches.
It was fast both in having the order ready and in checking out.
This place was a wreck. It is days before Christmas but the merchandising and space limitations really made it hard to navigate the usual ease I find at Targets. The staff were doing the best they could but....
The mens department looked like an explosion had happened. Nothing was folded and the racks were crammed with clothes. I did find a very helpful sales person who was able to tell me the item I was looking for was out of stock.
I would give it five stars but lately the shelves are empty. I recently had to order some regular items online and have them shipped to store that were apparently in stock just not shelved. It is often hard to find people to help as well.
Mostly because its so aggravating that flats are just left in aisles! you either cant get by or they in the way where you cant shop items you wanted to. baskets being left everywhere.When I first started shopping Target these reasons were the reason I loved shopping at Target. Also they have downsized items I went to target for. Also pricing, things are marked on aisles but when you get to front its not marked correctly but will say they do honor your word. Top thing is the flats or carts just being left.
The biggest problem is not enough employees which leads to long lines and the store being a wreck. This is every time shopping at the Baytown location. For the past year off and on, that Ive been going. I try going early in the am thinking the store will be cleaned from night crew. But absolutely not. The hours of the store, Should change if they cant keep the store intact how it should be. Hire certified employees, you need a bunch to cover the departments plus check out. Im not sure how often management come and go, but Im sure of the employees coming and going, cause every time Im in there its new faces. Years ago I shopped at this target on a consistent basis but not anymore due to all the problems. I rather drive further out and get what I need and want in a better environment. Only departments that stay decent is the food and home and beauty. Also the kids departments are all fairly small. I would think being that its small its easier to keep clean. Also the store isnt catering to people with carts or strollers wheelchairs etc its no way of getting through the departments with the little space given thats a pain. The reason for the two stars is based on the availability. They are open really early meaning if I need to run in and get something really quick, there available, and close pretty late.
Cleanliness, great shopping carts (lol), selection of items needed.
Target is the best! I might not always find what Iβm looking for but I do walk out with other stuff! This target is great.
Customer service
Please be aware when ordering online, it is their practice to charge TWICE. One charge is considered a hold. If youre ordering online and things are tight, keep in mind twice the amount spent comes out of your account. Why? I have no idea. Its later reimbursed.
The ease of the whole process!!
Target employee was super friendly and bubbly.
The selection and cleanliness of the store.
Did not have item needed in store. Could order online, but not available for store pickup, so would have to pay shipping cost that makes it unreasonable to order item.
I ordered, I paid, I picked it up!!! Quick and friendly service when I got there!!! Cant ask for better! I will do this again! Thank you
Tried it today and was so happy with the service and my order i told my cousins to do it
Clean fast place prices are high.
Great prices and sales
Good
Fast pick up,easy buy on line
I would rate this Target location at 4 stars. Why did not I add one more star to make it a 5 stars? Because there were some aisles were messy instead of being organized, some of them are out of stock (just keep them restocked) to satisfy people including me. I think thats it.
Drive up pick up is so beneficial for just having a baby and not able to be as active and able to be in a store.
Helpful associates.
I went in to the Baytown location @8:00pm to pick up some headache medication. I went to the pharmacy to pay for the bottles and the two ladies behind the counter asked of they could help me? I told them I would like to pay for the medication one of them walked away and the other told my no I had to pay for it up front. I said excuse me and she said no you have to pay up front I couldnt pay for it back there. I knew I could because we always buy them there and we have paid for them at the pharmacy when thats the only thing we are purchasing. I ended up checking out at the customer service desk and she was very nice! I will most likely not go back there again.
Fast Service
Nice well kept store, good employees and customer service. I always find what I am looking for without a problem, target is one of the few stores that has yet to fail me.
Targets always seem to be clean and organized. My only complaint is if they are out of something on the shelf, the associates do not seem to want to check the back, or even scan to see if there are on-hand counts.
Clean, had everything I needed (and more!). There was only one person checking when I got in line, but the manager, or head cashier, quickly opened 2 more registers and there was barely a wait.
The customer service is excellent.
The cashier went out of her way to explain the cartwheel app. Very impressive treatment.
Quick solutions and drive up was super fast
Very impressive. Place my order online the item is ready for pick up within 30 minutes.
I just love Target and great customer service.
Store location is excellent.Layout and product availability are great.Customer service is okay (typical average for Target).For years, they have had issues with the Icee (slushie) machines, so they really need to refill and maintain those more often. The last time I went (about a year ago), the staff in the restaurant werent all that great in terms of customer service.
Exellent
Good prices on groceryβs and other stuff but they only have 1 checkout lane open!
Whats up with the baby section?! It looks better now but I didnt find a single registry item! Of course theres never anyone around to help. The checkers are usually new at every visit and dont know what theyre doing. Its so frustrating having such a crappy Target!!
I like our target in Baytown, a little pricey but if you look youβll find things at a great price. And as far as organization itβs impossible to keep it neat not because of the employees but because of customers. Iβve seen the staff organizing and making stuff neat and then comes aCustomer after them and messes everything up... kuddos for the staff for keep trying.
Very easy and convinient.
Customer service was great. They sales clerk was very very knowledgeable and. helpful
Even tho i had to get down....it was fast.
The cashier (Darlene) was a jerk and rude. The Baytown, Texas Target sucks. Hereβs why. I stopped in to by a product that only Target sells in the quantity that appeals to me. While I was there, I noticed the signs of what was required to get a $5 gift card. I purchased 3 packages of toothbrushes, the largest box of Bounce fabric sheets, Viva paper towels, toilet paper, and Kleenex. I told the cashier I wanted the Airborne and Reeseβs cups to be rung up separately so I could use the gift card I expected back on that purchase. The cashier, Darlene, said βI canβt do that anymore!β I asked if there was a policy change because I have donβt this in the past. She said βyes, but I donβt make the policy!β I thought to myself βsheβs awfully defensive for someone who doesnβt make policyβ and β I didnβt ask who made the policy but thanksβ. She then told me I will be getting a $10 gift card. I asked her how can that be when I spent $50 on laundry and paper goods, and bought the toothbrushes. She said βyou donβt have to yell at me!β Well, no, I didnβt yell at her, but now I felt like it thanks to her bad attitude and poor treatment of me, a customer. But I decided collecting information so I could write this complaint letter to corporate (and a Yelp review of the location) would be a better idea. Darlene whips out a store flyer and turns to the page with the toilet paper. She very defiantly asked βdid you get so and such toilet paper? No you did not!β I pointed out the signs on the shelves did not specify a brand or package quantity, only that it had to be laundry, facial tissue, paper towels, or toilet paper. I even took a photo of the sign. Darlene called a manager over who was busy with another customer. In the meantime another customer came up behind my. As a courtesy, I told them I was having a fit about something here and that they might have a long wait. I think they wanted to watch the drama, but another cashier came by and offered to ring them up. THEN! Darlene said βyouβre not having a fit, youβre inquiring!β How dare she tell me how Iβm feeling or what is going on inside my head? I was indeed having a fit. The signs clearly stated βLaundry and Household Paper; offer includes laundry detergents, fabric enhancers, stain removers, bath tissue, facial tissue and paper towelsβ. The signs were placed at eye level on the shelves, not in front of any specific product. Nor - as mentioned before - do the signs mention a specific product. The manager gave me a $10 and $5 card. I complained to her about Darlene, but you know itβs never good enough to complain to a store manager when a person gets the kind of service I got. I purposely asked the manager about this new policy with the gift cards and not being able to use them until the next day, repeating what Darlene told me. The manager (did not get her name) said that is true, itβs to prevent people from making unauthorized returns. So, when I got home, I told my husband everything and asked him to go back to that location, but something we still needed, and use the gift card. What do you know! It worked. Darlene told me there was some kind of code on the card to prevent people from using the card before tomorrow to force them back to the store. Obviously, thatβs not true.Iβll be returning the extra window sheer curtain too. I forgot I wanted only one panel per window, not two.