Let me tell you Brock Johnson is the man to see when trying to get a vehicle. He didnt waste my time, very friendly. Quickest experience, in and out. I will recommend my family and friends to come see Brock. Thank you for putting me in a very nice ride.
Sold me a VE Passat and promised me a key. Within 2 weeks it is intermittent throwing a check engine light. Dealership says take it to a VW dealer which does not help since that is not covered under warranty. Still no key and they gave me the key guys number and he says Ill call you when I am out that way. He doesnt and the dealership basically just made me go through a 3rd party instead of taking care of the key. The front fog light is out now as well. Now the screen for the radio is out so no backup camera no clock nothing. So I have a car with less than 60k miles with these problems. Lets see if they fix them. I would not buy a used car from them. They certainly sold me a 🍋...Update talked to Mark Reed and he told me since they lost money on me buying the car they would not do anything. The salesperson offered to split some of the repair cost which was nice but I did not want him to come out of pocket for his bad employer.
Just wanted to leave a very appreciated & respectful comment/ review about my experience at bayshore dodge . Me & my wife were very happy & convinced of how professional & fast (Caitlyn Davis) worked with us. She just kept trying & trying untill we finally found what we was looking for at our affordable cost! We were very thankful & blessed to work with you caitlyn your the best!!!!
Javier at Bayshore Dodge was wonderful to work with. He made the whole experience pleasant and ensured that my family was taken care. I would highly recommend purchasing from Javier.
So today we did a thing… we bought another vehicle from here and loved the process! Ms. Norman has the patience of Job! Very professional and didn’t pressure us to make any rushed decisions! I recommend you come and see her for your car buying experience.
Highly recommend Bayshore! Got a great deal and wonderful customer service! Our salesman, Alex Jones went above and beyond! He helped us get the perfect vehicle, gave great advice and even delivered the vehicle to us when we ran into hiccups with paperwork, which can happen when purchasing a vehicle over the weekend. Definitely earned 5 stars.
We are customers that purchased a new Jeep Cherokee Latitude in Nov2020, we have done our 1st oil change with you, four weeks ago, tire rotation, our lock for the tires has been lost, we need it also I came back to tell them about the shaking of our auto, we are being told that you have no loaner cars, so I called again spoke with Nicole, we are on the list also her boss was suppose to call we have never heard from no one at all so my thing is this why???. Okay my husband is a blind veteran and we need this car, we have only one means of transportation, the car is still doing the same thing even worst. If we are being left out because we are seniors and disabled, and black, I am not happy about this situation. !!!!!! We are Mr & Mrs Ray L Martindale Sr . We Need Our Jeep Cherokee Latitude Repaired asap, certainly hope to hear from you soon, going into two months......
Best experience I have ever had purchasing a vehicle. My sales consultant Alex Jones made me feel welcome right away. His knowledge of the vehicle I purchased was unsurpassed. There was an issue with my vehicle and Alex got it taken care of right away, and he even offered to give me a ride home until the vehicle was ready to go. When I drove off in my new truck I was very confident that I made a great choice buying from Bayshore. Thank you Alex Jones your customer service is second to none. When I am in the market for a new vehicle I will definitely be back.
Brock Johnson did amazing job getting me into my Dodge Charger Daytona I recommend Brock to anybody looking to purchase a vehicle from Baytown bay shore
Just want to say thank yo to best salesman Javier Cordova for helping me on getting my car. I appreciate your time and great advice. Two thumbs up job well done.
I felt so welcomed at bay shore dodge. Mr. Brock Johnson was very professional, respectful, and did all he could to get me into a newer vehicle. This is the second time I bought a vehicle from them and both times it was a great experience. The best thing about it is when I called Mr. Johnson he right away answered my calls. Thanks Mr. Johnson hope next time I get another vehicle you will be my salesman again. Good job keep up the good work.
Very welcoming when you pull in, Alex Jones helped me thru out my journey of purchasing my very first car from a dealership. He was very help full and he went out of his way to help me out the best he could, best sales man at Bayshore Dodge in my opinion i will definitely go back as well as definitely recommend him to be your salesperson
Mr Kenneth was helpful and polite. We drove from 3 hours away and he made it worth the trip! Definitely recommend giving them a shot
I am so happy and thankful to getting my new truck at an affordable price...it was thanks to Ms.Leslie that helped me step by step of the process and answered all my questions. At first I thought I wasnt going to get it due to the price but she changed all that and made sure i got the one I wanted at a price i could afford. Bayshore and Ms.Leslie made it all possible for me to start my credit journey with a new and of the year truck !!!..thank you!!
I had the pleasure of having Caitlyn as my sales professional and she was outstanding.
The best experience Ive ever had buying a vehicle. My salesman was awesome. Thank you Alex Jones. I highly recommend him.
If you go to Bayshore dodge in Baytown be sure you ask for Caitlin Davis. She is the best sales person they got
We recently visited with Brentley at Bayshore Dodge in Baytown and he did a fantastic job helping us find the right vehicle for our daughter! He and the staff were very easy to work with and really listened to her needs. By far one of the best experiences we have had buying a vehicle. No pressure and got a great deal!
Awesome. Brock Johnson went above and beyond to get a car i was satisfied with
Juan G. Is the most authentic person. Our initial experience was not pleasant; but he raised the quality bar higher and renewed our faith in this dealership.In the end its always about people.Thank you for your heart. The Simiens
Great service 👍🏽 My sales lady was Caitlyn Davis she was awesome she was very helpful very professional She helped me on everything i needed. I recommend you talk to her she gave me the best deal thank you. I Will Definitely go back.
Brentley in used sales did amazing on selling me my used 2020 Ram 1500 classic, like new and in amazing condition. Very accommodating and will be buying more vehicles from Brentley at Bayshore! Very comfortable environment with a wonderful sales staff, felt like I was buying from family and financing was quick and easy as well. Shopping at Bayshore was quick, easy, and enjoyable! I love my new truck!
Caitlyn is absolutely a doll to work with, on purchasing our 2021 R/T Charger. Caitlyn took great care of everything and I would Highly recommend you coming here and ask for her. Thanks so much again for everything you have done for us.
I went in wanting to trade in my Chevy Equinox! Not quite knowing exactly what I wanted but Auriel Helped me TREMENDOUSLY! She was extremely honest, got me good pricing, & definitely put a smile on my face as well as my children! They are still lit from their experience! I thank them so much for being a family oriented establishment! We love our new vehicle!
I highly recommend coming to Bayshore for any needs they will work with you any way the go to man is Alex Jones he will get you riding clean quick and easy
Visited the service department and it was a great experience! Customer service was excellent. Service was fast and transparent.
Great and Fastest car buying process I’ve ever experienced! Thank you Javier and his finance director at Bayshore for helping me out and getting the deal done!!
Alex Jones was the one that made my deal come true! Came in with little hope and came out a winner! He was very knowledgeable and helpful answering all my questions. He was very nice and patient.Thanks, Alex!
Caitlyn Davis was such a great help! Excellent customer service, thanks to her I was successfully able to trade in my car and walk away with my brand new 2021 Jeep Wrangler. I couldn’t be any happier!
For first time buyers Auriel Norman made us feel very comfortable and answered all our questions. She made the whole experience wonderful! We are so happy with or purchase and will refer all our family and friends thank you Bayshore and Auriel
Caitlyn Davis was awesome to work with during my car purchase. She was very helpful. Gave me calls to find out how the car was working out, and has helped me resolve any issues that have come up.
Have spent a few days with Brock from this place and everything worked out perfect, I got the car of my dreams thank you Brock and Marc, and Alvin you guys are awesome
People are super friendly and helpful in this place. My sales lady was Anna, She was very professional and kind. She goes above and beyond to help customers. Highly recommend Thank you..
I will never bring my vehicles here again for repair. I brought my Dodge Ram truck here for repair and they lied and stated that they had replaced all of my exhaust manifold bolts which they did not. I warned my wife before bringing her Dodge Durango there I checked her battery before dropping her truck off for repair. They lied stating that she needed a new battery and a starter which would cost us $2200 plus $150 for diagnose testing. I was so disappointed with them that I decided to go there and pick my vehicle up and take it elsewhere to be repaired. I called and spoke with staff who informed me that if I come to pick my truck up and if they dont fix it that I will need to pay an additional $150 for diagnose testing which would have been $300 for diagnose testing. I had my truck fixed for under $1000 and I did not need a battery. However, I have reasons to believe that they drained the fluid on purpose out of my transfer case in my Durango causing me to have to replace it. Stay away from this place. Bad service and bad business.
Mr. Russell made it a hassle free experience. I originally went to look and found something that was shiny and caught my eye. Ya know after a brief negotiation he came back with a deal I couldnt believe. But wait theres more when went to sign on dotted line the finance guy was able to squeeze a little more joy out the finance company and slip the platinum maintenance package, and precover the lift kit I planned on putting on my jeep in the contract. I know I know they can do that dummy they just add it to my note.... explain this he got my note down another 50 bucks a month. I feel like I hit the power ball. There aint enough stars to give these guys.
I had a great experience ting my new dodge truck! Caitlyn did a great job and I recommend you seeing her to buy your new vehicle!!
Second day fourth car lot!!!!! Thank you Alex Jones for helping us make it the last. Not one bit of pressure. Made the whole process easy and fast. I love my Jeep. Looking to purchase ask for Alex Jones!
Auriel- was the best sales lady that we could have possibly had!! She built a connection with us and made sure she meet our needs in a vehicle! The staff is very family oriented! Thanks for my new 2020 Dodge Charger! Yes
Very friendly staff, very professional peopleAt the dealership.This was my best experience ever buyingA new car. I bought a 2021 RAM. TruckThe sales mens Mark Proctor and JonThey were very efficients, honest etc.All the prices were clear and up front.All the process was too fast, I walked outWith my new truck in less than 30 min.Thank you, BAYSHORE RAM!!!!
Wonderful experience. Caitlyn Davis was very professional and friendly. I recon you see her. She will take care of you!!!
Marcellus is one the most generous salesman he took his time and showed me all his inventory without any complaints
Hi there. My husband and I purchased a brand new 2021 Dodge Challenger from Patrick. He was a great sales person and absolutely great to work with through the entire purchase and even afterwards.I also have to send a huge huge huge shout out to Ellery Davis the service advisor at Bayshore. He will absolutely go above and beyond to make sure you are satisfied and all your needs are adhered to. I would definitely not work with anyone other than Mr. Davis in the service department. Thank you.
Caitlyn Davis help us buy our brand new 2021 Dodge Ram. She was so helpful and nice ! Made me feel very comfortable with our purchase. Highly recommend
We went to Bayshore on friday evening and went looking for a truck my son had spotted online. As soon as we got there Alex Jones saw us and he instantly started helping us with all the questions we had. He is very knowledgeable and patient. We drove off with my sons truck i recommend this place and Alex Jones is the guy to ask for.
Marcellus was so helpful and courteous to all the questions I asked he answered them in full detail and made sure I knew everything about the car that I was looking at
I have recently started reading reviews before going to a dealership because I had a very unpleasant experience prior to coming to Bayshore. They had a lot of good reviews and only a few negative ones so I thought I would give them a chance. I have never had a better experience, I will always use them in the future. I live about 4 hours away and had already started the process of valuing my trade over the phone and getting the drive out amount. We made the trip there and nothing changed, the amount never changed and they did not lower my trade in value. Auriel is the best, ask for her!!
Ellery in service was awesome. Explained needs/process clearly and thoroughly. Very responsive and personably. Great experience overall.
Steven Slaughter was an awesome salesman! He was able to get me the Raptor I wanted for a great price! The manager Marc Reed was great to deal with. I highly recommend visiting Steven Slaughter at Bayshore Chrystler if you are looking for a new ride! They treat you like friends versus just another customer.
Caitlyn is amazing. The whole process from start to finish was great. If youre looking for a vehicle ask for Caitlyn you will not be disappointed
Amazing experience as a first time buyer! Juan was my sales my person, and he made everything run smoothly. He did everything possible for me to walk out of there with the car that I wanted. I really appreciated all his time and patience! I highly recommend him if you are in need of a car.
My husband and myself are very pleased with Bayshore. Caitlyn and rhoaul were beyond AMAZING and helped me get into the car I have had my eye on since it came out, which is the 3 row Jeep Grand Cherokee! Thank y’all for working so hard for myself and my husband while we were working they worked on banks and numbers for our financing and got us into a new vehicle gassed up and cleaned within 2 and a half hours. The quickest and best service I have experienced yet. Thankful for our sales lady Caitlyn, she was a sweetheart!
Mr David did a find job taking care of my 2018 dodge charger today thank you keep up the good work see next time
I would highly recommend Bayshore for all your service needs even if it means driving a few extra miles past the competition. Their service department is off the hook. I must say it was by far the best experience Ive had at a dealership. I would like to give Relene and Bayshore a big shout and thanks for the great service and hospitality. THANK YOU!!!
I came to Bayshore to trade in my car & mr Alex Jones helped me with my service really fast & even got me my dream car with NO COMPLICATIONS AT ALL ! I HIGHLY RECOMMEND this service and I HIGHLY RECOMMEND U ASK FOR ALEX JONES !!THANKS ALEX JONES FOR SELLING ME 2 CARS!!
I wish I could leave less than one star. Do not ever shop here or use their repair shop. They take advantage of anyone that walks through their doors. Ever since they have done a routine oil change on my car there has been nothing but problems. My Jeep had no problems for over 100K miles but they have manged to completely ruin my vehicle. The last time my car sat in their shop for 5 whole days and they couldnt find anything wrong so they cleared the code and they charged me $150 for absolutely no work done. They have no competent technicians on payroll and they just want as much money as possible without actually fixing anything.
Auriel was a excellent salesperson. Highly recommend
Alex Jones helped put me in the truck I wanted great experience thank you guys !!!
Patrick at Bayshore Dodge was very helpful and also very professional. I appreciate that.
I had a great experience with Auriel getting me into a suv that I wanted. The customer service was wonderful and was done quickly. She is very good at her job and I highly recommend !!!
Great service from the used vehicle people they pay my vehicle off and help me out to get the vehicle that I need it thanks for everything especially to Alex Jones
Thank you Auriel Norman for the Awesome experience I had with you yesterday. I love my New Dodge Ram 1500. We will definitely recommend business to you. Buying a vehicle for once was a great none hassle experience. 5 stars to you
Leslie Alvarez was able to get me into a vehicle I love! Asked all the questions in order to help me in the best way possible. 100% recommend going to her, if you are in the market for a Jeep.
Service was 100% by Caitlyn Davis she was a very sweet person.very fast .
So I traded my 2013 dodge ram 1500, my salesperson was Brantley he took his time to explain the whole process to myself and he if wasnt sure about something he went to his superior to ask and he got the answers that I needed. He got me in a 2020 jeep Cherokee with on 5,000 miles. He was very helpful and very welcoming I recommend him because he was very honest and helped me with everything that I needed
I just recently visited the Baytown Dodge Chrysler dealership and purchased a 2021 ram 1500 where I met my salesman Caitlyn Davis. Caitlyn went above and beyond to make the stress of purchasing a new vehicle almost non existent. I recommend using baytown dodge for your next vehicle purchase and I HIGHLY recommend conducting business with Caitlyn!
Very quick and easy. Cailtyn you are awesome!
Baaaaabaaae Brock Johnson gave me the deal of a lifetime & WE are gonna be famous after this post...make sure yall go see him at Bayshore Dodge Chrysler Jeep & tell him that I sent you... lol 🤪
Marcellus Crawford just a perfect salesman never a full moment with him love him
Had warranty coverage on my vehicle when I got a notification that my front parking sensors needed service. Upon arrival (Friday, 5/7/21)I was told there was no codes that could be seen so it would take an extra few days. I was okay with that because warranty was going to cover a rental. Called on Monday to see if they had figured out the problem. I was told she would go check and give me a call back. Had to call again that evening and she said she had just gotten the paperwork back from the tech and it stated there was an internal error on one of the front sensors. She stated it was covered under warranty, part would be in on Tuesday and my vehicle would be ready on Wednesday. On Tuesday, she contacted my husband(Not myself) to inform him that the sensor was crack and a rock chip had broken the sensor so it would not be covered! When my husband informed me, I called to try and find out what happened and why things had changed. From this point on she was extremely short with me. I had to keep calling to check on the status of the repair. Finally drove to the dealership and as we were walking into the service department she called stating it was ready. Still had to wait over 20 minutes. She did bring us the sensor that needed repair. All that was seen was a few paint chips.(just like the ones that were not repaired) we never once got an apology for the fact that the story changed. Service was taken in by Ray(lyn).
Todays Service Excellent and thank you Nicole for taking care of me. Made me feel like a special customer. Previous experience was not so hot so that is why the 4 out of 5 and not a perfect rating. You yourself should still go in for service.... I could have just had a person with an off day.
From start to finish, the best car buying experience Ive ever had. Would highly recommend this dealership to anyone in the market for a new car/truck
Caitlyn Davis was very professional. She did a great job and got me in the vehicle I wanted 10/10 recommend!
Had a really good experience on our vehicle purchase mostly because we had a great sales person Javier Córdova that made it all possible and went out of his way to do it. He was really patient and explained everything, we got good deals on our vehicles and we are really happy with them, my husband and I both got what we wanted in our vehicles. Thanks to Javier, if we ever need another vehicle we would return and we will highly recommend him to friends and family.
I highly recommend salesperson Auriel Norman! She made the experience of purchasing a car amazing... She was very friendly, informative, attentive, and patient. I got what I was looking for with an amazing deal and I’m completely satisfied!!! She is truly “The Car Fairy!”
Best place to go get a vehicle ! Juan was so nice and helpful I had the best experience. First time buying a car I had many questions he was great at answering all of them. You won’t regret going with him!
After the WORST service experience of my adult life at another Dodge dealership in Houston, my check engine light came on and I called Bayshore. Scheduling my service and setting up a rental was painless and I had my car back the same day! I had told my service coordinator, Ellery, about my experience and he promised to take care of me and it couldnt have been easier! Thank you Ellery and thank you Bayshore! 😊
I highly suggest Brock Johnson as your very knowledgeable sales person, he will absolutely help in buying a vehicle. Very honest, friendly, caring sales man. Thank you a million times keep up the great work.
Came in just to look and see SUVs, Brock meet me as soon as I drove up. I told him my wants and he delivered. Let me even text drive the vehicle I purchased tens miles down the road to my home so my wife can see it since she had to stay home and work from home. I came out that day with a beautiful ride for my family! Thank you Bayshore Dodge and Brock!!
I’ve purchased a few vehicles here no issues at all Steve Love is the guy you want to deal with
They have very professional service and will not waste your time. Jarvis Clark helped me find exactly what I was looking for us a very reasonable amount of time. I recommend anyone visiting to request to speak to him.
Alex And His Crew has done it again Last year he got me in a great reliable vehicle After being turned down by every other dealership I went too 1 year later With better credit he got me in Something Newer and bigger! HE Understood the Assignment 💪🏾 Thank you to whole Bayshore Team I Highly Recommend You Won’t Be Disappointed!!
My wife and I were in need of another car so we came to Bayshore just to get information and to look around, but we walked out with a 2019 Jeep Cherokee Latitude Plus!!! The moment we walked in and up until we left our sales consultant Alex Jones was very helpful, knowledgeable, friendly, and very understanding of our situation and was able to get us the deal we were looking for!! If you’re looking for any vehicle don’t hesitate to contact Alex Jones at Bayshore Chrysler Jeep Dodge Ram!!Thank You so much Alex!! God Bless You!!
Brock and Russell both made it very easy to purchase my car I came in being a little picky and they still worked with me until we got me out the door with something Maybe coming back great experience both very professional recommend them to everybody I know buying a car
Do not shop here.. I warn you do not shop here. They said they were having a credit forgiveness sale for all credit types. Gyselle text me and said “all you need is your ID and proof of income to tool out” I have a great job with great income and very low expenses. I had bad credit but they said they are having a CREDIT FORGIVENESS SALE. I verified everything over the phone before I got there .. drove an hour for them to deny me in 5 mins. They said I haven’t had credit in the last 6months so my score showed 0. I have two credit cards.. not sure how that’s possible. They scam you to get you there just to run your credit. DO NOT trust these people. I spoke with the manager and he said “ I’ll tell her to correct her wording” that was it. Not even an apology. They guaranteed me a car through text based on their “Special”. I will continue to post and spread the word to my followers and them to theirs and reach who we can in Texas. These people should be out of business!!
Great professional service was done on my 2015 dodge scatpack. I recommend this dealership service department for great work. Thanks to Mr. Ellery Davis.
Go see Nina! She worked her side of the deal like a champion and I can honestly say I appreciate the world out of her. I got an amazing deal and I am completely satisfied. If you stop by tell her Brittany sent you. I will be back. Thank you Nina.
Russell Kelley gave me my beautiful Grand Cherokee I wanted, at the price in my budget. Absolutely no haggle, no hassle. Around 1hour between test drive and in his office and this SUV was mine. Tell him you want the Susan deal!
After talking to the parts and service director we got everything sorted out and has solved any issues I had with this place. Parts and service director is very professional and very polite to talk to. Thanks for straightening up the misunderstanding
Today I brought my parents to Bayshore Dodge to trade in their 2018 Ford F-150 and I must say from the arrival in the Pre-owned department Brock Johnson greeted us directly and served us in a non pressuring sales approach. We were given top dollar for our trade and received excellent interest rates on their new loan. My parents are 80 and 72, and their mobility is limited. Brock noticed this and brought each truck under the shaded canopy for them to view. He made sure he found them exactly what they wanted. He and the finance department worked the figures to be sure it would fit in their budget. My parents are super happy with their 2020 Ram 1500 Lonestar I highly recommended Bayshore Dodge and Brock Johnson.
Went looking for a Jeep Compass and Joey helped us and he was so great and patient with us. Very polite and Willing to work with us to get what we wanted. Great service all around!!!! Ask for Joey he will work with you...
Awesome dealership! Also with the help of Veronica, I was able to get my first car! She was very helpful throughout the whole process would definitely recommend!
Auriel Norman at Bayshore Chrysler Jeep Dodge Ram was instrumental in getting us the Jeep we were looking for! She was responsive and went out her way to make sure that we were happy. She answered any and all questions about the Jeep and really made us feel good about the purchase. Soon, we will be looking to upgrade our other vehicle so we will definitely be coming back to see Auriel Norman and our extended family at Bayshore!
I almost gave up on trying to find a new car for my daughter. I decided to stop by Bayshore and I’m glad I did! My daughter loves her new Charger. Jarvis Clark was a great help and I will definitely recommend anyone actively searching for a new car to stop by Bayshore and ask for Mr. Clark.
Great place. Clean, staff wears masks and sanitizer offered. Easy finance process even with not great credit and polite service. Ask for Alex Jones! Hes a great guy who will work hard to get you driving what you want and we enjoyed buying from him. Would definitely recommend to others. Best to go in person but had good info online.
I walked in not knowing what I really wanted. Though, Juan Garcia took the time to show me several models till’ we found the perfect car for me. You can tell his main priority is to help the customer. Thanks to Juan I purchased my first vehicle with no hassle, he’s awesome!
I had a wonderful experience purchasing a vehicle at Bayshore Chrysler Jeep Dodge RAM. The process was stress free and pleasant. Brock Johnson was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs!
Its been 3 months since i got a vehicle, and i am very satisfied with it. Juan Garcia was the best help i have ever gotten. I shoot him a text about the car every now and then, and he always has an answer for me!! Great salesman!!