I bought my Elantra here 4 years ago and the sales department was fantastic!Recently I brought my car in for service and the service department has been abysmal! Service Advisor Kris Kane has argued and fought with me every step of the way, even when I have kept a level head and tried to resolve issues respectfully. Every time he would tell me that something couldnt be done, I would ask why and instead of explaining he would get more and more frustrated.Finally, he was fed up because he was unable to diagnose what was causing the issue with my car and asked me to call Hyundai Customer Affairs myself to find out what the next step was. Even though something like is his job, I called. Hyundai asked some questions to help diagnose the problem, but ultimately concluded that the part at fault needed to be replaced. When I told them that the service department seemed unable to do anything without their say so, the man on the phone created a ticket specifically outlining the need to replace the part. When I called Kris back to let him know Hyundai Customer Affairs said he seemed even more annoyed than before. I gave him the ticket number and asked him to call to verify that the part needed to be replaced.Three days later Kris called me back to inform me that he had spoken with three different people at Hyundai Customer Affairs who had told him that no such ticket number existed and that I needed to come pick up my car. Kris has made it clear from the beginning through his attitude, tone, and body language that he had no interest in fixing my problem. All he wanted was for me to take my car and go because he was incapable of fixing it. Kris clearly does not belong in any customer facing position as he went out of his way to make me feel like my problem was insignificant and I wasn’t welcome at the dealership. Each step of the process only made him angrier when I would ask him questions so I could understand what was going on and why they were unable to diagnose or fix my problem. Kris seems to not like customers questioning him as he took every inquiry as a personal attack against him and got defensive and argumentative as a result.In an effort to keep things respectful, I told Kris that I would come to the dealership and call Hyundai Customer Affairs myself, put them on speakerphone, and ask about the related ticket. This way all things could be cleared up and the work could begin. When Kris told me he would be working the following day I told him I would be there to straighten things out. At this point Kris hung up on me.

I am always happy (& relieved) to be a Healey Brothers customer. From the sincerity and politeness of the customer service reps answering your phone calls to the professionalism of the entire team, you always know youre in good hands. I also want to acknowledge the Healey Hyundai service division for their high-quality work, efficiency, and utmost care in getting my car back to me working better than ever. A big thank you to Jason, Dylan, and manager Phil along with the entire Healey Brothers team! You are the best! I wouldnt go anywhere else.

Fantastic buying experience! Price was fair, trade in value was fair, and Darrent was very helpful in the process. I recommended Healey to several friends also car shopping as well. Thanks again and loving my new Palisade!

I would like to give Conner my thanks. I gotten may compliments on my new Santa Fe, thank you.

The service dept. are Great !! they take fast care of you.. They are very nice to deal with. Any problems they take care immediately.. Never had a complaint with them..

My mechanic suggested using Healey Brothers to address recalls on my Tucson. They replaced the exhaust and will perform a test on the oil usage. So far so good! They are polite and professional!

Love Healey Hyundai in Beacon. I recommend them highly. My sales expert Teddy T is the best. Friendly, knowledgeable, personable and made the whole experience fun and enjoyable. Everyone at the dealership was fantastic.

The sales person Shane was very easy to talk to and worked every way togive me the best dealthat he could

Had an amazing experience with Teddy! He was extremely helpful in getting me exactly what I wanted within my price range. Definitely reccomend working with him.

I had the most exceptional experience at Healey Hyundai and I recommend this dealership and service center to everyone! Eileen Salma helped me with kindness and care with everything I needed, she is fantastic. I am SO happy with my beautiful new Elantra and my experience with Eileen and the Healey Hyundai dealership made this experience so special. The Healey Hyundai service center was very quick to help me and my vehicle was ready less than 24 hours later. The service center was incredibly helpful and responsive.

Teddy was a professional and courteous salesman. He made my leasing process go very smoothly and we left the store with a beautiful new car and smiles on our faces. The representatives I dealt with at corporate were equally nice. I had a great experience!

I was very satisfied with my overall experience at your dealership. My salesperson, Eileen, went over and beyond to find me the vehicle I wanted to purchase. She was knowledgeable, courteous and friendly.

Excellent Service Dept… Mike called with additional work to be completed and was completed during service window..

Chris Morales was an excellent sales associate and made the buying experience an enjoyable one. I highly recommend reserving a vehicle before you plan to shop and ask for Chris!

Darren was wonderful. This has been my best experience in purchasing a vehicle. Stanley was kind enough to get us started over the phone, and when we walked in Darren and Stanley came right out to greet us. Any questions we had were answered and I felt good walking out the door with my new car. I will recommend them to anyone I know looking to purchase a new car. We drove from New Jersey and I have to say it was worth the drive.

I bought a 2017 Hyundai Tucson brand new off the lot. The engine bearing rods went(something like that) at 62k went on my vehicle. My service Rep CHRIS was amazing and communicates. Towing cost nothing if your an original owner if you call healy Hyundai. They are true to their word when they say 100k powertrain warranty.

Wanted to get a Hyundai Elantra but came out with a Hyundai Sonata. Darren is a really good salesman. I told him what I wanted and what I was looking for in my price budget and he showed me and told me exactly what I needed without trying to over push a sale. He was very informative and knew his stuff. Thank you so much Darren!!

Scheduling a service appointment at Healey Hyundai is very easy to do whether on-line or with a representative on the phone. Every staff member I encounter is informative, friendly and courteous, and the service provided is top notch.

Ed our Service Advisor was excellent I would highly suggest you ask for him.

See Brando, sales rep, for your next purchase. Awesome experience!!!

Had A Great Experience with Healey.. Customer Service was Outstanding. All Service Personnel were very Friendly.

I always receive friendly and excellent service from Healey Hyundai. The waiting room is very comfortable. Someone is always available to answer any questions I have about my service appointment.

My experience at Healey Hyundai was incredible thanks to Shane Gainer! He truly is a great salesperson, very knowledgeable, pleasant and professional. He also has an incredible attitude that makes you feel so comfortable. He really went up above and beyond to meet my needs!!! I enjoyed my visit with him today! I truly recommend everyone to go pay him a visit!!

Had a wonderful experience at Healey Hyundai. The staff was eager, but not pushy, to put me in the vehicle that I wanted. Everyone I spoke to there was kind, but especially Shane. His work and patience over the course of 3 days put me in the car I truly wanted, and his kind but not overbearing nature was refreshing after spending time at other dealerships prior to this one. Highly recommend this dealership!

Given car for recall.4:25 said some one will pick up.6: 32 nobody come up.in between called twice Said Driver is on the way.closed at 6 pm no responc .and consideration for customer.worst services.left me without car for whole day.

Just like last time I was able to snag a great deal even though I was upside-down by a good amount. I just so happened to call healey on the same day that they had received the 2021 sonata N line and right away was able to schedule an appointment and walk out with that same car the very same day.Fantastic customer service for sure!

Very satisfied with the experience I had today. We walked in here looking to lease a 2019 Hyundai Elantra and we came home to what we wanted! It was time to sell the 01 Honda Accord thats been giving us problems for years! Very satisfied with the car so far!

I only give one star but cause there was nothing less than!

From beginning to end, Shane G. was reliable, hospitable and above all, kind. He worked with me to get me into the car of my choice, and could not have been more helpful. Shane and the Healy team went above and beyond to make sure the entire experience was comfortable and friendly.

My overall impression of the dealership is great in every way!! I am enjoying the vehicle very much. Everyone there has a can-do attitude which I really appreciate.

One of the best experiences Ive had buying a car. The staff was friendly and very professional, Made us feel very comfortable with our decision and would definitely recommend Healey Hyundai to all my friends and family. We will definitely be return customers!! Special thanks to Brian C, Paul S, and Joe M. Greatly appreciate all your assistance and honesty.

Service Department is very lacking. My Elantra has been in for service a few times for a leaky windshield. They told me they pressure tested it and checked for a known leak defect but that mine had NO LEAKS! Really, Its a year and a half later and I still deal with ice on the inside of my windshield and excessive moisture and fog inside the car. I showed them the pictures, and water stains on the dash, but they said they cant do anything unless they can see it. Come on Healey..... I have to scrape the ice on the windshield to get the car there for you to see it. Shame on you!

I had an excellent overall experience shopping and purchasing my new Hyundai Tucson recently at Healey Hyundai. The staff was helpful, knowlegable and great to deal with. Highly recommend!!

Very professional and a smooth process. Worked out a nice deal for both parties and did not feel taken advantage of. Long history with this dealership and I will continue that relationship.

I had a great experience at Healy Hyundai yesrerday... wasnt feeling confident Id qualify for a new car but my representative Teddy not only got me qualified but was an excellent salesman also... Very pleased with the service I received from Teddy n also everyone else too!! I love my new car!! Ty so much!!

My experience with my salesman was excellent. T. Thomas was so helpful.We found the financing side to be a bit frustrating. Accounting on vehicle invoice did not match vehicle purchase agreement. When we questioned, we felt that the finance guy seem frustrated with us and did not adequately explain.

Always a pleasure dealing with the service team in Beacon. They are always friendly, courteous, and helpfull.

I consider myself lucky to have Darren Clements as our sales consultant. He treated us with respect and we never felt pressured.I would gladly recommend him to any of my friends and family.BTW, while waiting for paperwork, we spoke with another couple who had the same positive experience with Darren.

My son, TaLon and I went to Healey Brothers Hyundai Car Dealership in Beacon, NY with intentions of purchasing a 2021 Hyundai Venue SEL. The car salesperson my son and I were matched with name is Eileen S. She was FanTasTic!!!Hands down Eileen provided more than a service for us, she provided an everlasting, enduring, Life-Changing Moment, that we both will cherish!!!We rode from the dealership on the same day with our newly purchased 2019 Hyundai Tucson SEL (a much more comfortable & spacious ride than the Venue), only 10,000 Miles with AWD and it’s CPO to boot!!! Thank you for taking time out to work with us Eileen, making sure we purchased the best car that would fit our needs. Eternally Grateful!

Teddy did an amazing job getting me into the suv of my interest! Everyone also was very welcoming

A very disappointing experience.I purchased a 2021 Elantra Limited from Healey Hyundai on April 13, 2021 and my 4th Hyundai I have owned in 11 years. Because I live in Connecticut I asked if there would be a problem registering the vehicle since I was purchasing it in New York and was told it was not a problem. Due to the incompetence of the office staff there is a problem. The dealer put a 30 day temporary paper registration in my rear window that expires today, May 13, 2021 and I still dont have my CT license plates. Apparently they were supposed to have sent them via UPS on May 11, but no one cared enough about the customer to bring them to a UPS drop off even though I had been called and told I would receive them on either May 12th or 13th. On the morning of May 13th I called UPS and I was informed the parcel was not in their possession. I called Healey Hyundai and was told to either go pick them up which is approximately 28 miles one way, or they would go out today and arrive tomorrow. I was also told that if I should get a ticket for driving without a registration that Healey would pay for it. Oh really? What about the points on my license and my insurance rates? What an asinine thing to say. I asked them to have one of their employees drive the registration to my home since this whole mess could have been avoided if the incompetent person in charge of putting an envelope in an UPS drop box thought of the customer. But that response was no. They didnt have one person that could do this one thing. So I have to either take off work tomorrow or call and pay for an Uber, or get a ride and leave my new car at home.Beware! This is the treatment you get after they get your money and you drive off the lot. Beware of the smiling faces of happy customers and their new cars on their website. Because I smiled too when I drove off the lot not knowing the treatment I would get 30 days later!

See Darren, absolute gentleman, honest, straight forward, no games... He made the sale.

I was taken care of by Eileen today. She’s a real life saver, very determined, and made me feel like she was family. My kids are gonna come here to see her in the future!

Very fast, friendly service with the dealership. Teddy was my sales rep and made my process easy and no hassle at all. Definitely a positive experience and would recommend coming here!

Im a first time Hyundai buyer. I was beyond surprised by the amount of selection there was at Healey, which was extremely helpful with deciding on exactly which car and model I wanted. I worked with Chris Morales, who was so easy to work with. He didnt try to show me something I didnt want. Absolutely no pressure. I came in more than once to test drive the Sonata, to really make sure thats what I wanted. At one point Chris had not arrived yet and another salesman pulled the car out for me and never tried to take the sale from Chris, that shows a great team there. I am absolutely loving my 2020 Hyundai Sonato SEL Plus. It is a beautiful car. Im very happy with my decision.

This is the best dealership I have ever been to. Nothing but professionalism there. I recommend every buy from Healey brothers Hyundai.

Complete INCOMPETENCE!! If I could give this dealership a ZERO I would. I was due for services so I called for some basic information and was blown away by how unprofessional and rude the receptionists Barbara and Angela were in the services department. Barbara kept giving me one word answers and in the middle of me talking put me on hold without warning. Fast forward she wound up giving me the wrong information which lead me to make an appointment at another dealership where I wasn’t covered under warranty and when I arrived for my appointment I was told me I would have to pay out of pocket for services. When I called the fishkill location to speak to the manager Barbara transferred me to Angela and when I asked her who I was speaking to she asked me who I was with an attitude and when I asked her if she was the manager she refused to answer the question then proceeded to transfer me to random people around the dealership. I had to physically go in to speak with the manager “Phil” and when I explained the situation to him he basically told me the blatant disrespect I received was “ human error” and the receptionists are never disrespectful. He then proceeded to tell me he was in his office the whole time which was directly behind the receptionists area and was listening in.

Paul Schaffer is always so helpful with all my needs. Would recommend to anyone.

First of all this is concerning the brakes on my Hyundai Tucson. I’ve been going to Healey Hyundai for all concerns of my car. This particular time i told my husband there was a noise when i step on the brakes or make any turns. He immediately made an appointment with service department to check out the brakes. They told him nothing was wrong (keep in mind i have an infant and use this same car regularly with him in the back seat). Fast forward time to renew our inspection. Come to find out the brakes on the car is almost in shatters. How is that possible when i specifically went to check it out. This is complete inappropriate service. Imagine something happened on the road with my baby in the car. Who will be at fault here. I’ve never had an issue with Hyundai Healey but this is something i had to come and make a review off because my family is very important to me and your jobs to keep families safe on the road should also be important to you.

I literally drive a hr n a half from jersey because they have the best customer service and very clean facility. Been a customer ever since I had a light go out on me and a gentlemen there help me and the crazy part is he was not a maintenance man he was a customer service. Love the team work there

Great variety of vehicles.

This dealership was great, highly recommended. I was helped by Darren, he was very patient, understanding and worked to get me a vehicle I was comfortable with.

I have been going to Hyundai since I bought my truck in 2019. I have never been so happy that a dealership is very pleasant and always willing to go out of there way to make me feel that I belong. Everyone there welcomes you like you are family and answers all my questions without hesitation. I have talked to everyone there and when you walk in you are taken care of right away without waiting. I have mostly been dealing with Edward Mrozik from the service dept and I have never been so happy with the service he shows me. He has a smile on his face always when I come in and will stop doing anything to answer any concerns I have. Not taking away from anyone else that works there because they really are terrific but I have dealt with Mr. Mrozik alot and he truly makes me happy I bought a Hyundai and glad I go there for all my service needs. I am happy with his honesty to me about my truck and he hasnt steered me wrong with anything. Thank you for having a great team at Hyundai.

Healey is the best..as is Angie. They are very efficient, never waiting long and very kind. Very professional. My suggestion would be to give Angie a raise. You want to keep her happy.🚘 Thank you

I bought a new car from Healey Hyndaii, they promised me it would be 100 miles or under and promised me no defects. The Car had 114 miles, i was promised no defects, i need to bring it back for a scuff mark in the paint, and two chips on the driver door. I never received the first aid kit that was promised on the bill of sale. the sales person said, due to the mileage being over 100, they will give me a free tank of gas and when i come to get my car serviced they will buff out the mark on the door, and also said two weeks ago they would mail me the first aid kit or which i never received yet. I told them to give me this in writing because when i go to the service dept they always say they dont have a record of the documentation.

Very helpful staff

Teddy is amazing, friendly and pretty knowledgeable about his sales.

They did the repairs on time. no major complaints. interior of facility was well kept. parking could be better for sure.

Im very happy that my friends referred me to Healey Hyundai!

I recently went into Healy Hyundai with low expectations on getting a car that I both loved, and had the budget for. The moment I sat down in the chair Shane Gainer made it his mission to make sure that both of those things came true. Shane made this buying experience a dream come true, and we’re leaving Healy Hyundai happy customers that will be sure to return in the future.

Love my new car and Mackey was the best!

They are the best. Gave me the best price and set up everything so it went smoothly and quickly. Patrick, the salesman I worked with could not have done it better. Thanks

Great place to service your car and the service staff are always personable and greet you with a smile. I live in Orange County but service my car here because of the great customer service! They have convenient hours and if you choose to wait while they service your car, they are considerate of your time. They always explain to you what is a suggested repair and what is required Immediately for your personal safety. I have never experienced a major up-sale of something that can wait for another time. I will continue to service my Tucson here as long as I continue to own it.

I chose this dealership after much research, and I’m glad I did. Darren was helpful and knowledgeable.

If you are going to buy a new car, go to Healey Hyundai. The service is great and the car itself (MY ELANTRA) is terrific.

Friendly couteous service - as we expected from Healey based on preeviopus purchase at Healey Ford Goshen.

Went for an oil change with an appointment for 3 pm and they took over 3 hours to service my car, the people at the desk were very friendly but i just can’t understand how an oil change can take over 3 hours

I received a notice in the mail for a recall that could possibly affect my car and called the Beacon service department to see if I could schedule an appoint during the COVID-19 situation. No problem! The service department staff are very nice but Ed M. is the best! The waiting areas had plenty of room and they were very attentive to maintaining cleanliness throughout the process.

First time at this dealership and it wont be our last.My husband and I were very happy with the purchase of our Hyundai Tuson 2020.Mr. John TANK Swiatenko did a fantastic job in helping us choose our car and expedite the process of the purchase. We will recommend Healey to anyone looking to purchase a great car and get fantastic service.Thank you.

Had a great experience here. Macky helped me and was very knowledgeable. He made the process easy, and was willing to negotiate and help me figure out what was the best move for me.

Car went in with blinker working fine. Car came out blinker not working. I spoke with Mike on the service side. Mike didn’t treat me well. This isn’t the first time I’ve heard bad things about Healy stay far away.

Couldnt complain about service. The service is much more friendlier than the sales people. Of course they try to upsell you a couple things but if you tell them no they understand and they wont try to upsell you again. waiting area for service had coffee and a vending machine. service area also had very comfortable chairs and a TV to bypass time. Internet service for guest was easy convenient and fast

Great all around. Just purchased an SUV from Teddy T. Very kind and helpful! Thanks, Teddy!!

Im always met with kindness and that is truly appreciated. No matter what question I may have, they take time to answer each question until I fully understand. Many thanks go to all the staff at Healey Hyundai.

I have been using Healey Hyundai for a few years and I have never been disappointed with their service. I am always in and out depending on the work that is being completed on my vehicle. They have taken extra precautions during this time (COVID19), and I felt safe having my car serviced. Always great customer service!

Best car shopping experience I have ever had. Everyone was friendly. There was no pressure. John got me into a car that was exactly what I wanted and worked with my budget.

Great and got my first car from the lot thanks

The mechanics and service representatives are always professional, knowledgeable, and honest. Especially Jason who provides an informative summary of the work that was done, always seems to care about the quality of care each customer receives. And Isis who always gives a detailed explanation of your bill and charges. Healey is definitely a first rate dealership when it comes to service.

As a first time healey costumer, im surprised of their quick and excellent service from A to Z.

These guys are true professionals. I’ve always been hesitant to go to my dealer for service, but not here. I know how to work on my own car, which helps me to realize that nothing that’s ever been suggested at a service appointment as being unwarranted. Everyone that I’ve dealt with in the service department is beyond nice and I recommend him highly. Probably the best service department I’ve dealt with in my 30+ years of driving.

Everything you expect in looking for a good lease. No need to look elsewhere..

Great staff! Very friendly, non pushy sales people!

Good people

I have always received excellent service at Healey. Staff will take time to explain what needs to be done. Service is then done in a timely manner and within the estimate given. And everyone is so helpful. It is a pleasant experience and must be a great place to work because personnel are a happy group!

This could potentially have been a 5-Star review. But, if not 1, but 2 Sales Associates fail to return your calls, it begs the question regardless of the recommendation. Is this a dealership I want to do business with? I dont think so.

Staff was courteous and professional. Overall a very positive experience.

Shane was a huge help. He dedicated more than a full hour to talk through multiple options, and worked with me to get the best deal possible. Very knowledgeable and reliable. I couldn’t be happier about my 2019 Elantra and the deal Shane was able to work out for me.

Jason was incredible! I had a great experience working with him on my car as I was upset that a brand new car had to get the engine replaced. He reassured me that things like this happen sometimes and kept me apprised of the situation every step of the way. Arranged for a rental car and made sure that I was satisfied with my car repair.Then 2 weeks later he was very professional and helpful with my son Rich who had to bring in his car. Rich was on a budget and Jason understood and helped my son get what he needed without spending more.

My Service Person provided OUTSTANDING SERVICE! I cant recall his name as I would post it here for all to see. Sorry. Dont have paper work with his name on it.-

Could not have been easier. Very friendly and accommodating staff.

Mike was exceedingly helpful and informative. He communicated regularly and took good care of my vehicle. I have never had such a favorable experience at a dealership. I will be returning for future service.

Ed at the service desk went out of his way to take care of my car (and me). I know that, with Healey Brothers Hyundai, I can depend on top quality service, delivered with a concerned, personal touch. Having my Hyundai serviced at Healey is always a very positive experience.

As always Healey Brothers does it again. Such an amazing group of individuals. My service advisor Mike pushed the limit for customer service. Help and advise some other things that my vehicle needed. He reached out after hours to make sure I knew my car was ready and I can pick it up the next day. Sue the amazing woman who made my appointment was with me every step of the way and helped me even when I forgot my appointment and got me in on my day off to make it easier on me. If thats not customer service Idk what is. Thank you Healey Brothers for having such an amazing service department at Hyundai. When I finally sell my vehicle I have a big decision to decide on which store of yours gets my business. You have so many. Thank you.

Dealer completed recall work quickly and picked me up when the car was ready. I am very pleased.

Nice service very accommodating!

Leased a 2020 Hyundai Elantra. Great deal! Worked with Teddy Thomas for the second time. He is knowledgeable, pleasant and easy to work with.Appreciated the assistance of Taylor in showing me the features of the car.A very satisfactory purchasing experience.

I bought a 2020 Kona and it was the easiest and smoothest car purchasing experience I’ve ever had. My sales person was Teddy Thomas who was wonderful and made me comfortable throughout the entire process.

Ed Mrozik rocked it! Great job! Explained everything, let me see for myself some of the things that were wrong. It was a bunch of money BUT I definitely felt comfortable that everything I was paying for was needed. Keep up the great work.

Quick responsive service visit, well communicated to through out visit while waiting. Give the service team a raise, they work hard. Sales sells one car, good service sells many!

Very excellent service and an excellent salesman