These guys are great! They know their stuff and took the time to explain what theyre doing, how and why theyre doing it and didnt make me feel like a dummy for not knowing anything about sound systems.Theyre efficient, very honest and you CANNOT beat the price! I will not hesitate to use them again when needed.
Hands down the best service you will get on the West Coast. I will never go anywhere else for auto audio/video work. The owner/installer is a stand up guy who knows what he is doing. He is extremely knowledgeable as well as HONEST! I cannot say enough good things about him and the work he did.Thank you so much Ken I look forward to getting more additions to my car soon.Thank you Thank you. A++++++++
They listen to what my husband wanted and did a great job
I had an install done years ago and had him do everything but the speakers as I had them installed elsewhere a year or two prior. Fast forward 5 years and my amp blew in my head unit. Ken diagnosed the problem finding out one of my speakers was literally falling out of its bracket and shorted the amp (again, only thing he didnt install). I was given many options on how to fix or replace my set up and Ken got me back up and running in no time. Awesome to deal with back then and awesome to deal with this time. I wouldnt go anywhere else.
I got a license plate back up camera installed. Works perfectly, the owner installed it, and drove me home and picked me up while he worked on it. Hes awesome, it didnt cost an arm and a leg, and I got great results. If you are on the fence, let this be the review to push you over the edge. 5/5 stars. Would book him again.
Ken did a great job on my vehicle. Has a great attention for detail and very easy to work with. Would highly recommend.
Sounds unique is awsome.. They can fix any problem even ones that are created by other install stores
SUCH a great business! Ken installed a bluetooth thingy in my car so I can connect my phone to my car stereo--it works SO well! And hes offered to replace all the rando parts that have broken or no longer work in my 2005 Honda Accord, which I am totally going to take him up on. Next up, my husbands truck stereo; well definitely be repeat customers.
Simply perfect! I had a very tight schedule so Ken worked through the weekend in a record time to get the audio system installed. Now my car Sounds Unique, Very happy !
He was honest about the delay for any work, and what he would choose to do as me. Id trust em like a brother. But as always ask... Learn so itll make their job easier, and they can give you what you truly want. Just be honest with yourself and them.
Gad a great experience with Ken. Definitely will use sounds unique for my next install.
I am certainly a customer for life. Absolutely wonderful experience (in every way). Highly Recommend!!
I am extremely happy with the service Ken provided. I took my 14 Kia to replace the stock head unit for something that supports CarPlay and Android Auto and he he provided honest information, recommendations updates and feedback every step of the way. Pricing for hardware and workhour quotes were fair and honest. But more than that, the man knows his stuff; just talking with him, I got the sense that Ken endeavors to educate himself on products, processes and all of that reflects the passion he has for what he does. And if theres a potential blocker, he works through it and doesnt give up. All of these qualities of both himself and of his business: I acknowledge and respect the hell out of them. As a result, if I want to get work done on the speaker system or replace the factory backup camera or do anything else to my car I will -without hesitation- think of him first before I call Best Buy or CarToys. Cheers, my friend!
Kens the bomb. Hes redone four of my speakers, fixed the door panels and trim on my seats and been willing to drop off my vehicle afterwards. I have nothing but praise for him. Heres a guy who understands his business, knows his product and really went the extra mile with me to understand my needs. Ill choose Sounds Unique for all of my truck upgrades.
Ken put in a great system and went so far beyond what a business needed to do, I dropped truck off and he gave me a ride home and picked me up when finished
Had the stereo and speakers all replaced in my 2002 Silverado HD. Very helpful and worked with my deadline. Clean installation. Works great.
UPDATE: 3-10-20 A couple weeks ago, Kenny sent me an updated receipt and warranty! Last week, he went through the remote start unit and fixed the locking issue (he also had a back-up unit, just in case the unit was bad!).It works smoother than when first installed. Thank you, Kenny, for going above and beyond to make sure we were satisfied with your service. Well be contacting you soon for window tint.
If I could give 10 Stars I would. I highly recommend! Ken has platinum star costumer service and his quality level of work supercedes ALL OTHERS!(esp. car toys) The time was about 2230 and I was headed out to make sure the hungry people got their food with GrubHub when the power fuse blew to my amp leaving my stereo system bland and powerless. Even though it was pretty late for a store to be open. Ken went above and beyond and was able to hook me up with a couple fuses to help me carry on the rest of my night making sure those people get fed. If youre still thinking about where to go dont this is it!
Tremendously talented and a gem of a man. Thumping sounds. Boom!!!
Had problem with 12 year old back-up camera that original installer couldn’t resolve. Assuming would probably have to replace unit, found Sounds Unique on internet; made app’t for assessment and Ken able to identify software problem, resolve it without having to replace anything. Very polite, gracious & competent.
Just Let Ken Do It He is amazing! and whatever he is charging is a faction of the labor and passion he puts in. You will get the The Best sound and system for your money. Ken listens to your requests, in my case my Saab story. And he asked the best question...What kind of music I wanted to hear? Really humble and just really loves what he does. So, Just let Ken do it
Kenny knows his stuff! Hes been perfecting his craft since the 80s and you can immediately tell that he loves what he does.Great phone communication and got the necessary parts in stock before I arrived. Install was faster and cheaper than expected!Kenny also recommended a fantastic music app to install on my phone while he was giving me a tutorial on my new stereo.I will definitely be back for any future needs.
Ken is the most honest guy you’ll meet in the stereo industry. He is extremely knowledgeable and doesn’t cut any corners. Thank you.
Very rarely do you find people as professional and honest as Ken, especially in the world of car audio. His work is phenomenal, creative and absolutely top notch. His prices are excellent and I simply cannot sing his praises enough. Go to him. You will not regret it.As of writing this review he had a perfect score from 18 reviews. He and his shop deserve that rating.
Can I give like 10 stars!? I could not have asked for a more pleasant experience. I tried to install my own radio (one that I bought off Amazon) and had gotten stuck on the wiring. Kenny was more than happy to see me on short notice on a Thursday evening. He got the work done without any hitch with noticeable skill and perfection. He even took the time to show me how to use the new radio, although it was bought online. He was nice and pleasant - and his dig Ruby is super cute! I will recommend him to anyone and everyone who will listen. Forget the mainstream companies. Choose Sounds Unique instead! (Great business name too!)
Was shopping around for a replacement stereo for my near 20 year old truck. Checked out Sounds Unique because of the excellent reviews and Im glad that I did. Ken did an excellent job helping me narrow down the choices, ordering the Pioneer unit, and then installing it. Its a bit of a different experience since he basically runs it out of his back garage. Which means that you dont just drop in, you need to call, text or email first. But I imagine it keeps his overhead low and allows him to offer great prices and personalized service. He offers lifetime customer service and even drove me home after I dropped off my truck and then picked me up after the install was finished. Ive had quite a few car stereos put into my vehicles over the past 40+ years and this was by far the easiest and most enjoyable. I cant recommend Kens service highly enough.
I went to Ken after experiencing connectivity issues with my subwoofer and my iPhone 📱. He spent about an hour downloading & uploading a firmware update and then refreshed by Bluetooth settings and my system came back to life. I couldn’t have been happier 😊. When I asked how much I owed, he said no charge and only asked that I pass the word about my experience with his service. I was dumbfounded. I cannot begin to express how appreciative I am of his professionalism, his kindness and genorisity. Ken is the real deal! When I have any future car-stereo need, I know who to call - and you should too!!! Thanks again Ken!!!
Super awesome place. Really good customer service and. On top of it the outcome is on point. The owner is super cool, honest, and very good prices. I will never again go elsewhere for my stereos.
Very professional and knowledgeable. He was also very flexible with my needs to integrate new and old technology in my vehicle. I would definitely go back. Definitely a better option than car toys and such.then big box retail stores
At first I was a bit skeptical with all the reviews being 5 stars, but after talking with him on the phone I found him to be very helpful. He took all the time I needed to completely talk me through what would be the best choice for me. After the stereo install was finished he gave me a really good price and did an excellent job. He cares more about taking care of the customer then how much money he makes. Highly recommended! thanks Ken.
I certainly recommend Ken for his phenomenal work. Based on my previous experience in the auto industry, I find it difficult to meet a technician as thorough as Ken. Ive made several visits over the past 2-3 years for some stuff (audio & car security). and he has always striven to provide full satisfaction with the job.I especially like that he makes himself available as much as possible. I could easily reach him by either texts or call.Hes got the knowledge and connection for a wide variety of stuff for your car, so I suggest to come out and talk to him. Im confident that it wont take too long before you see why many are giving five stars.
As someone who does a lot of research on things like this, rarely am I pleasantly surprised by a business/service, but when I got my car back from Ken I was very much so. VERY VERY (did I say VERY) clean install by someone who knows what hes doing. He even followed up with me to make sure things were functioning as they should. I dont right a lot of reviews, but felt compelled to do so for Sounds Unique.
Literally just picking up my truck. Ken was about as professional and straight forward as you could imagine. Great explanation of products available for what I wanted and an absolute KILLER job installing. Could not be happier.
Normally I think something is off if every single review for a place is all 5 stars, so I figured Id check it out. They are all true. Absolutely no BS from this guy. Friendly, professional, timely, and didnt try to upsell you on everything. This is one of those businesses where the owner enjoys doing what he does, and it shows.
Ken is simply the best, wont go anywhere else for car audio work. Quality work at a very reasonable price
I could not be more satisfied with Kens service at Sounds Unique. Not only was his installation and setup flawless, Ken is extremely friendly and professional, he definitely has a passion for what he does and, in my opinion, is the only option in the Portland metro area for any audio work. I will be getting all my future ICE work done by Sounds Unique!
Great experience here. Had Ken order and install a sub in my minivan. Very professional and quality workmanship. My car sounds great, I would definitely return.
Highly recommend this business! My new car stereo system sounds incredible, even with the original speakers. I was very impressed with Kennys extensive knowledge, excellent customer service, attention to detail, commitment to use quality equipment, expert installation, creative problem solving, and trained ear for the subtleties of sound. It was truly a joy to work with someone whose integrity is obvious and enthusiasm for his work is sincere. He even went way above and beyond what was required and solved a water leak issue that had plagued me for years! There is no big showroom so you can either look around elsewhere first or not bother because you really can trust his advice.
Awesome work!! We gave Ken a pretty unusual request and he did a wonderful job! Cant say enough great things. We will definitely be back for more work from him.
Ken at Sounds Unique has been absolutely great to work with! Very professional, knowledgeable with great customer service. As long as I am in the metro area he will get all of my car stereo business. Prices are very reasonable, turn around is fast and the job is done correctly. Cant say enough good things about this place. Heck, after putting my new NEX unit it he needed to calibrate the compass and the car needed gas... he filled it up at no charge.
I had a great experience! Ken took the time on the phone with me about my DVD player in the van before meeting me. He was quick to meet me and it was a quick fix!
Ken is awesome! He is super knowledgeable! He isnt over priced at all and works with you to find exactially what you want. The wait if any is defonatly worth it to get it done through him. I wont even think about going anywhere else. Very quality business.
Ken did a seamless Bluetooth install on my 2005 Avalon, and even made a few adjustments to an earlier hamfisted dash reassembly executed by a Toyota techie on the coast who was too busy to do it right (much appreciated). Everything went the way Ken said it would. He took plenty of time to show me the ropes and answer questions. I drove a couple hundred miles and devoted a chunk of my Saturday in order to have the work done by Sounds Unique, and it was absolutely worth it!
Kens the real deal. Great guy and into working with people and on audio. Five stars!!
Kenny was a ten. Knew exactly what I needed and provided it promptly. Would recommend him to anyone needing quality service.
WILL UPDATE once more on the result!Ive been conversing with Ken for quite some time now and every time, hes been devoted to giving quality service. Whether hes helping you make the right selection based on your needs or alleviating any concerns about the procedure he plans on taking with your vehicle, Ken is willing to take the time necessary to make sure youll feel comfortable with the entire process.I consider myself a very careful individual (to quite the extreme such as wiping down anything I own after use) and this is one of the few times Ive felt comfortable putting my vehicle in someone elses hands.Pricing 8/10: He orders the products and charges you for a deposit upfront. He does charge a bit extra but I think its quite fair considering that his warranty covers any possible uninstalls/installations if anything were to happen for no extra cost.Customer Service 10/10: I remember being on the phone with him for over an hour to address all the questions that I had. Throughout the call, not once did he come across impatient. Meeting him in person was just the same. He owns a wonderful dog and he even takes precautions with having pets near his customers vehicles. Extremely courteous!Availability 6/10: Due to the quality of his service, you can expect him to be busy. Last time I asked, he mentioned he was booked 2-3 weeks out. When it comes to returning phone calls, I highly suggest calling him back. However, once youre in touch with him, expect productive conversations.Conclusion: Will add later.PS: If you GPS his location, note his garage/workspace is in the back. The living space pointing towards the street is another individual. Whoops, sorry!
Ultimate service.... extremely pleased with the sound system.... impressive assistance to all that I wanted. Mahalo.
Ken is the man! Friendly, humble, and very knowledgeable about his craft. He is a craftsman at what he does, compared to other sound people who are in it for a quick buck.
Bass Bass Bass!! So glad I found this shop. Kenny installed a new HU, backup camera, subwoofer and amp in my BRZ. The install looks clean and professional, love the new HU, and the woofer sounds great! Ill be back for a speaker upgrade soon. If you need audio work, seriously go to this guy. He is patient with questions and does great work - quickly! So much better than his chain competition. Been there, done that, regretted it. A+ to Sounds Unique. :-) Thanks Kenny.
This place is friendly and awesome. Honest and kind. If you want a good experience, go here!
My first Experience with Ken was about 6 years ago with a satellite radio install in our vehicle. He was very professional and his attention to detail was very apparent.This first outstanding experience led me to him again for a home theater install. Once again his attention to detail and complete focus on what I wanted was far above and beyond what I ever could have expected. I ended up having to call Ken several times with questions on the new home theater and he was ALWAYS willing to answer my questions and even said he could stop in and help at any time if I needed anything. Where else can you find this kind of customer service?Last week that satellite radio had some issues (Sirius equipment related) so I called Ken and he told me to come on by and he once again took care of all my issues. I was treated me like I was buying a high end system, when in reality it was a quick and simple fix.Look no further than Ken at Sounds Unique Inc., you will not be disappointed!!
I am a former customer of CarToys and the result was poor wiring which led to all kinds of problems on my 04 Duramax. I didnt even go back to Car Toys for fear of more damage being done. I decided to go on a quest for the perfect solution. A small business owner who loved what he did. Ken at Sounds Unique absolutely loves what he does. He is not an hourly wage teen on a summer job out of a big box store. What is the downside of a small operation? You need to be flexible. What is the upside? You are getting 110% talent put into your project and the small business owner is excited to have you as a customer. You gain 2 aspects. A really nice job on your audio system and the satisfaction that you had a part in enabling a small business man fulfill his dream. If you are looking for what I was looking for, then Ken is your guy. He is in the business because he loves what he does. That is as good as it gets.
Ken is the only person I trust to work on my car. He has done my alarms, audio installs, and even installed a Car PC in one of my cars.Ken is the best, hands down.
Owner Ken is the real deal. We exchanged emails about upgrading my Camry stock radio speakers and adding a sub-woofer. When he saw the size of my Hybrid trunk, he talked me out of purchasing the sub (imagine that... he wanted me to spend LESS money!). He encouraged me to try the new JBL 6x9 speakers in the rear deck and front doors. I could add a sub later, if I still wanted one. He was totally correct. The JBLs provide plenty of base. I am totally satisfied with the whole experience.
Epic service! He went beyond fixing it and set it all up for a great price! Highly recommend!
He does great work
Highly reccomend Ken and his fine shop, he backs his work up and does quality work! Very knowledgeable.
Ken at Sounds Unique, Inc. is just the type of craftsmen you want at the helm of your project.I had originally purchased a speaker set and sub from Crutchfield to try and install myself. I got overwhelmed quickly by the complexity of the project and sought out Ken to help me make things right. After a quick and very thorough consultation, we determined that Crutchfields advisors had not properly advised me on my system, leaving me with speakers that wont fit and a sub that was underpowered.Needless to say, I returned all the speakers to Crutchfield, and for a comparable price, was able to hook me up with a sound system that fits, sounds good, and takes advantage of my head unit. His wiring job was also so clean and consciously planned that he even managed to fit the sub fuse within the housing of my cars main fuse box! Looks clean, sounds great.This is what makes Ken a craftsman. What makes him AWESOME, is that he was also able to help me finish debadging the car, buffed my mistakes off, and wired up some side indicator lights! For any and all of my future projects, I will definitely be going to Ken again. Thanks again!
Very helpful and knowledgeable! Great prices and very professional
I apologize in advance, i have so much i want to say.... so let me put everyone in my shoes before i explain why ken at sounds unique IS THE ONLY PERSON YOU SHOULD DO BUSINESS WITH!!-Before Ken: I bought a TON of top of the line viper equipment because i wanted to get my car security on point! I wont drag everyone through all the letdowns and disappointments i ran up against when asking the shops to install my pre-purchased remote start on my Manual Transmission 2007 VW Jetta, but just know ALL the shops i visited in person denied my business and said they couldnt help me. After like 6 or 7 shops I really began to think i wasnt going to have my car done up the way i imagined....-Meeting Ken: After all the failures I contacted Viper to see who could actually install my entire setup, and i was referred to what i believe is Oregons only Viper PREFERRED DEALER, Ken at Sounds Unique. Since i live in lane county, i had to drive a bit to meet up with Ken, but IT WAS SO WORTH IT. He looked at my equipment, let me know what would and wouldnt be possible to install, and was even able to weed out other unnecessary items that i didnt need and SAVED ME MONEY. He walked me through what he envisioned in his mind so as the customer i was not just left in the dark.... i was prepped knowing what it would take to accomplish my project, and to me that is SO SO IMPORTANT! We made our appointment and a few weeks later i had my project and than some complete, AND IN THE MOST ABSOLUTE PROFESSIONAL OF WAYS!! SO CLEAN!!From the beginning to the end of the install, Ken kept in touch with me about what was going on with my car, he got things for my vehicle that i needed, HE COMPLETED EVERYTHING I WANTED THAT OTHER SHOPS COULD NOT DO AND MORE, he taught me things when other shops stay busy trying to sell you things.... he took the time to talk, to relate, to help me understand...You dont get the kind of friendly, top notch service anywhere! And i cant stress enough that he completed my project that all the other shops WOULDNT DO! He is a preferred dealer no doubt, and he came through for me! As long as you are flexible and understanding, dont look any further, KEN will take care of you! I Recommend Ken at Sounds Unique to anyone who has ANY type of work that needs to be done! Thanks a ton Ken, you got my car SECURE AND FLY MY FRIEND!! You truly are the man!
Awesome job.