Window World of Beckley WV. Has a staff that is willing to go above and beyond to meet all of your weatherization needs.
I bought over 10 Windows & a sliding glass door. Professional installation & customer service is great too. I had a couple of minor issues & they took care of it in a timely manner. Would recommend & will use them again.
I like window world of Beckley they where nice and easy to work with and have great prices i love my new windows (so far) Thanks window world!
Great company, sliding patio doors are wonderful, and the install crew were very professional, did great work. I will have them work for me again.
From the salesman to the installers, everyone we dealt with from this company was professional, knowledgeable, and skilled.They honor their guarantee and the folks in the office are also willing to make sure your order is processed and installed ASAP.
We paid half down on our windows in Oct. and were told they would be installed in January after not hearing anything in January we were told they were there but no one could tell us when they would be installed. We called back in February and after a heated conversation about why could they not understand why at a time when money is tight we were upset with having money tied up in a product no one could tell us when we would have it. We were rudely told I’ll put you in front of other people. They were installed in March and our custom window looks anything but custom. They sent the contractor back and he wore his shoes up our carpeted steps and left mud and grass. We were in our kitchen and assumed they would remove or cover their shoes. There should be a way to post pictures with the reviews so potential customers can see the unprofessional job we received.
Professional. Installers quality windows and would recommend
Outstanding service! Installation was painless and the people are so nice!
I had windows put in about 6 years ago by Window World. Today, I was taking up my carpet to put new flooring in & the window has been installed incorrectly so the wall & floor around the bottom of the window are ruined. The windows had leaked, without me knowing, & over the course of 6 years had absolutely RUINED my dry wall, studs, insulation, & subfloor.So, today, after finding this out, I called window world because this was obviously their doing. I thought the process would be simple because this was obviously a defect of the window & the warranty is a lifetime warranty. Boy was I WRONG. The first person I spoke to was nice & pleasant & made it sound like I was going to get help! I was pleased. I was waiting for a call back from the general manager.When the general manager called back it was a completely different story. Not only was he RUDE & UNPROFESSIONAL (Ronnie, for anyone who would like to know), but he over talked me, kept interrupting, & was all over probably one of the worst people I could have spoken with. He told me that “it wasn’t their fault that the window leaked” & I would have to pay someone $75 to come & assess the damage to deem whether or not it was their fault. I chose not to take the route because he already had stated that it wasn’t their fault & I knew I would be paying $75 for lies. He told me the only other option would be to reinstall the window which would cost $250 because the warranty wouldn’t cover it. $250 for something that is THEIR fault. I think not.So overall, my recommendation is PLEASE do not waste the thousands of dollars that you will spend with this company just to have to spend more because of THEIR screw up. And as for a general manager, I think Window World could do much better. 10/10 do not recommend. Y’all have a nice day now!
Great people to work with. Very friendly and helpful. I Replaced all my windows 12 years ago with ones from Window World. Today I notice two have discoloration and in less than two minutes i have two new ones ordered under warrantee.Update:I picked up the window today. Whole process from calling to pickup took about 4 weeks. Super friendly folks at the Beckley Window World.
Friendly and.prompt with service. Very pleased with product
Had windows and siding installed. Jeff done the install, and did a great job! Genuinely a nice guy, worked in 24* weather, and answered questions. He also cleaned up his trash well. Window world is top notch in my opinion! Lifetime warranty on windows and siding! If they expanded their work like fencing, I would call them first
Very helpful. Great people to deal with
The job was excellent. It took less than a full day and the windows are beautiful. I highly recommend Window World for all your siding, windows, and door needs!
Excellent product and crew. Very satisfied with my purchase. Will be contracting later for siding work.
When I got my windows in July of last year, I was pleased with the quick installation of my windows. I have a window that will not stay up, called today and was told under new management and in January of this year there is a charge for someone to come out and fix this window. Life time warranty! Would not recommend this place for windows. Say one thing but now that I need my window fixed it’s a charge. What are they trying to pull?
They wee considered and professional.
Great experience all around. Will definitely be using window world for any more work I need done!
Still waiting after 7 weeks for my replacement windows. They could at least call me and let me know what is going on with everything.
Crew did a fantastic job, Were very professional, friendly and quick. Would highly recommend them to anyone. Windows look GREAT!!!!!
Windows look great. Installation went smoothly. Friendly employees. Only reason not 5 stars is the scheduling of the appts was a little rough. Appts made and not kept, took a little longer than expected to get the windows installed. Would recommend Window Word to anyone.
Purchased windows had installed pleasant experience throughout the whole process.
All that we havr had done by Window World has been fantastic.
Great to work with. Excellent windows and service.
Great team
Robert and Patrick were a great installation crew, happy with the finished product, windows look great.
Poor window construction, even less in customer service. If I heard the words your window was a cash and carry like it was the dirtiest of transactions one more time. Customer service I am assuming is only for an installation customer. My money, evidently, was unimportant to this organization. First and last time I will deal with this company.
Great windows and customer service! Highly recommend.
Excellent service, worked with my a schedule, and the finished work was professionally done
Very professional and we are really pleased with the windows, the service and the job!The workers are very pleasant and courteous!
Windows look great and customer service was excellent!
Windows are great. No problems
Very friendly and fast service and delivery.
I would not recommend this establishment to anyone.poor quality work.I had windows installed last year and there is cracks in the sides around the Windows.they ordered wrong size windows twice.a lot of damage done because I hired window world m
They keep a cat in the showroom and the litter box is disgusting.
Simply the BEST for LESS
Great Windows!!!
Love it