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National Mattress & Furniture Warehouse
5389 Northfield Rd, Bedford Heights, OH 44146, United States
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National Mattress & Furniture Warehouse
Comments
Ch
Review №1

I cant give them anymore than two because they dont earn it they delivered damaged furniture. which whoever shipped it knew about when they sent it. I have been trying to get it replaced for five days only to get the run around its a place where nobody knows anything or cant do anything . All I can say is be wear and be prepared.

Lo
Review №2

I spent thousands of dollars less than a year ago. I called about my dining room table falling down. The company states I have a year warranty like most businesses. However, the owner states, no warranty whatsoever. Customer service is not a factor when it comes to private owners. Do not waste your money if you want dependability. I’m saddened by this situation because I thought this company was a reputable business.

Ch
Review №3

Ollie is the best hands down. Great costumer service skills.

Ai
Review №4

Needs more selection but like there credit program

De
Review №5

Ollie is great at what he does and is very knowledgeable.

Sa
Review №6

I Love this place, the customer service lady and the floor staff is so sweet and helpful!! Be a customer for years.

Ja
Review №7

Why are there NO PRICES online… that’s pretty inconvenient… why do I need to call or request a quote for multiple items. What’s the secret???

ki
Review №8

I’m sorry but the customer service over the phone is disrespectful 💯 I had a few questions for the lady before I was even done . She hanged up on me

Ge
Review №9

Love it very friendly staff, Ollie is so awesome and polite, very inviting.

Ca
Review №10

I Purchased a Leather Couch/Loveseat, My husband picked it up, Our first time using the Loveseat Recliner, It didnt Recline bck, Instead of offering us a replacement they decided to fix it, It took 2-3wks to get it bck, It Was wrapped in plastic therefore we didnt test it when we received it, I truly believe it was a defective item, They believed we broke it mind u we never sat on it for 4 wks after bringing it 🏡 home, we dont hv children nor do we hv large animals, But they insist we did something to it, ....(SMDH)Id never Purchase another item from here again, Bad service IMO,IT WASNT BOXED ONLY IN PLASTC🙄I also believe these ppl sell the demos to costumers, thats why the product is defected, ...IMO

Je
Review №11

Its over priced not durable but will do bc its cheaper than value city

li
Review №12

Ollie is my new best friend! His customer service skills are on point!

An
Review №13

Awesome staff, selection is huge ! Will definitely be back.

Th
Review №14

I drove 30 mins to get a sofa love seat that the website has displayed blue n black but the representative tells me that black on black is the color and not blue( sku #6250. )I could understand if they said hey we dont have that color left. But the fact that they said its blue instead of black wen Im not color blind upset me a bit. now hopefully I can post the pic to show thats its clearly a blue/teal. The guy in the store agreed but the people above him said its black

Co
Review №15

I needed a box spring for my spare bedroom I had visitors coming, my friend picked it up and I was given a full size box spring as opposed to a queen as I purchased, I called the next morning and Margo had the right size delivered within 25 minutes I appreciated her willingness to right the wrong very fast. I will go back if I need something, customer service is 90%of the reason.

Yo
Review №16

They unprofessional & try to get over on customers left out a piece to my set been trying to get that for a week now

DO
Review №17

Nor bad I was satisfied.

Br
Review №18

Love my mattress and sectional. Brought a truck and took it home right away. Great value and selection.

Sh
Review №19

Great place to purchase furniture from! They get 5🌟s from me!

La
Review №20

Prices are outrages and there are stains on mattress. They openly admitted to buying on Amazon. Water from the ceiling kept dripping on me no matter where I went in the store. The lady was nice and patient.

Kr
Review №21

They are very friendly and helpful

aa
Review №22

Great to do business, always takes care of me.

Ac
Review №23

Bought a couch and love seat both were damaged! They have not returned phone calls or text messages I have a co-worker who had the same issue

Gr
Review №24

Greet you when you enter store and very helpful.

La
Review №25

The delivery fee is $100.00. I would have purchased but Im not paying $100.00 delivery fee.

Na
Review №26

All my furniture was nice and at a great value

Ba
Review №27

Not my favorite business to visit. Had a moldy smell inside.Ceiling tiles were very water stained. Lower quality of product. Not impressed at all.

Tr
Review №28

Love them been a customer sense 2006

Tr
Review №29

Very overpriced low quality items and its extremely dirty

Br
Review №30

Okay

Information
18 Photos
30 Comments
4.1 Rating
  • Address:5389 Northfield Rd, Bedford Heights, OH 44146, United States
  • Site:http://webedealing.com/
  • Phone:+1 216-587-4040
Categories
  • Mattress store
  • Bedroom furniture store
  • Furniture store
  • Furniture wholesaler
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:Closed
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
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