Number one Harley store on the planet they have everything all kinds of historic pictures all kinds of motorcycling equipment and an incredible diner excellent food I had to BLT and tater tots I cannot say enough good things about this place its a place to go visit have a good meal stroll around and of course if you want to buy a Harley I cant think of a better place great service department great salesman I had a wonderful waitress highly highly recommended
I wont be taking any of my business to this dealership Ive been dealing with them for years and theyre not even the dealership I brought my bike from. I had a workorder while my bike was in storage picked my bike up in the Spring Had to take it back because they never performed the work So I take my bike To the dealership where I brought it from to get work done, some upgrade come to find out South East Harley Davidson put my intake seal on backwards this guy at Southeast harley named Greg tells me why should he believe them I should have brought the bike there to get the work done, not when youre booked up and you have a longer waiting list. If I would have known the seal was on backwards dont you think I would have brought it there so no more business from me. They dont follow up on their repairs evidently and poor customer service not a sorry or anything tell me what I should have done on some work that I wouldnt have ever known had I not got some upgrade. Thanks You cant keep a Harley for a long time if the dealership is not even going to do you rigth bad service..👎🏽👎🏽
From sales to service and everyone in between, all get 5 stars from me. There IS a difference in dealers. Everyone there treats you with respect and makes you feel comfortable from the moment you arrive and beyond. My most recent transaction was handled expertly and professionally by Dave, Steve, Staci (especially Dave) `and others from parts and service to clothing, whose names I did not get. Not a smidgen of regret going there. My advice is this: save yourself the time and aggravation of shopping other dealers. If Southeast has what youre looking for, and they always have for me, you are likely to have an unsurpassed experience. A heartfelt and sincere thank you to the entire Southeast family. I will be back if for no other reason than to just drop in and say hello. I feel like these people are my friends and you will too.
Southeast Harley has the most awesome group of people working for them!From the first time I talked with Shane to find the bike I wanted to the time the driver delivered me at home!They went well above and beyond of what they had to do!My friend dumped his bike on the way there and was not able to ride it. I called Shane and they sent someone over to pick up his bike right away.They all were very supportive and caring when I came into the dealership.The finance department had everything ready and was very comforting to talk to.They offered to trail my bike home since I was upset. They not only trailed my bike home but also brought my friends bike to my house.I will do all my shopping there and I have been telling all my friends about my fabulous experience.Southeast Harley you are all number 1 in my bookand you restored my faith in humanity!Thank you again for everything you did for me!
Steve is the best, he really helped me out he’s got an amazing team of great people. They really worked hard to go out of their way to make it happen. Hands down will never do business anywhere other than here with them.
I prefer to drive to Southeast over my local dealership even though an hour away. The couple times Ive been here has been a nice visit and friendly staff in the parts department.
I had a great experience here. I am out on a motorcycle trip and I was having a couple of mechanical issues that was needing fixed ASAP. I called before arriving in the area for the night and they set up service for me first thing in the morning. They resolved the main issues and fixed a couple of other things I requested. Everyone there was extremely nice and very helpful. I highly recommend this place for service or even just stopping and checking the place out. You will not regret it.
Good selection of new and used motorcycles. Shop here for clothes, parts and then enjoy a meal at their inside diner.
Great diner inside this dealership. Forget about the restaurant next door, go here for lunch. I really like the patty melt and the atmosphere is fantastic.
Short notice 1,000 mile service request turned into one of the best service experiences Ive had at a Harley-Davidson dealership. (And my home town shop is always Fantastic. ) Great service department got me in and out in less than 2 hours! Hardly provided enough time to shop and enjoy the history throughout South East Harley-Davidson. Thank you Greg K and your team. Wonderful job. Ill be sure to stop by every time I pass through your part of the country!
It was a real pleasure working with both Steve Zak and David Baird. They were very professional (as was every one else) and their word was their bond. I have my choice of 5 Harley dealerships I can work with in the Greater Cleveland area and this is the ONLY one I will go to.
Great dealership to get parts from as they always have stuff in stock. Even in this shortage era they usually will have it. A+ to the parts counter staff and manager.
The sales and financing staff here are fantastic, the service staff and parts counter are very helpful and have great customer service, I have been to other dealerships that cant compare, I now feel like I am part of the Southeast Harley-Davidson family, I am always welcomed and greeted with a handshake, I will definitely be sending other people to Southeast Harley, its nice to see old fashioned customer service
Great H-D dealer with a restaurant inside and vehicle charger outside. Good people, family run business.
It was a nice event that took place, nice to see people interacting with one another without any issues!
This place is amazing if they dont have it they will get it for you
GARBAGE, definitely wouldnt recommend. Put my bike there and had them look at it . After approving the work . It still wasnt done and after they looked the bike over brought it home and running bad they couldnt even advise that my air filter done wit. Just plan O TRASH. Over rated
I love the Harley shop. Very nice people. Clean environment. The food Is very delicious. And the bikes are beautiful. Nice clothes for woman and men. They also have some kids. Maybe a little more clothes for Boys and girls. Moms and dads can get matching outfits or coats with the kids.
Great experience buying a motorcycle, fitting for helmet, and buying parts and gear. I recommend this dealership!! Dave our salesperson was very helpful!
They have harleys...Dont need to say anything else.
Was out for a ride great food friendly staff unfortunately due to the pandemic bike inventory is limited
Very cool dealer. Like a museum inside with some nice vintage bikes
Try the diner inside. Not a huge selection but what they do make is good. They also have a mini museum
Top notch dealership, very knowledgeable staff. no high pressure sales! Dont jump on you as you walk in the door. Looking for a nice experience, I highly recommend this place for all you riding needs, bike, accessories, apparel. Just a Great place to deal with
South East Harley Davidson was a very nice motorcycle shop the best Ive been in, and the sales manager Steve was the nicest Guy ever. We will definitely be returning.
I was VERY impressed that the girl in the clothing department remembered my name was Malissa !! I really dont go in there that often so how she remembered my name was really cool... Love this place !!
Nice friendly people, very attentive. Very few motorcycles available for purchase currently.
No pressure. Attention to our needs. Financial staff was extremely professional. Went though all options. I will definitely buy here again.
This was the best breakfast ive had in a very long time! Very cozy atmosphere in the diner also will definitely be dining there again!
Chris was the best helping me customize and figure out parts for my 09 roadking. Def recommend coming here for parts. So far better than rock and roll parts..
Love the people! Very nice and helpful!
Love the atmosphere, the sales reps.are on their game! I miss seeing them for lunch at the place I worked...greatly appreciated..
Recently purchased my 2021 Street Glide Special from here and the customer service is hands down the best. Great staff, keep up the great work.
Very good service. I went for parts and what was not on hand they ordered. Fast friendly service at decent prices
This is the Harley shop everyone should visit. This is the shop dreams are made of with the relics they have and the nostalgic look. If you never been here please do yourself a favor and go see for yourself.
Always fun to visit. Experience staff but no inventory to speak of
I just called and spoke to Lenny in the parts department. I was looking to purchase 2 cases of standard motor oil for my step-dads Harley. Lenny only had 16 bottles of oil and said he would prefer not to sell me a case, because then he wouldnt have any for his other customers. Thats okay, Lenny. I called Mentor and they had 2 cases on their floor that they are happy to sell me.
They answer the phone, theyre polite and very helpful, cant say the same about other HD dealers in the area. Will be a returning customer.
A store for Harley riders, run by Harley riders. All the employees are passionate, and knowledgeable about the brand. One of the last family owned and operated Harley dealerships around. I strongly suggest shopping here if you prefer being treated like a friend. Youre experience here is guaranteed to be personal and fun. They dont look at you with money symbols in their eyes, and they dont play the smoke and mirrors game like the other places. Bravo, South East Harley-davidson!!
The ppl there were absolutely amazing, answered all our questions, even gave us suggestions about where to get a great burger since the diner had already closed . Will recommend this dealership to all my friends
Great food awesome people and great selection of bikes. Also love the collection of old motorcycles.
Love them they are the coolest people on the planet harley forever
Friendly staff!! Great place to go for Harley gear!!
Great place, they give 15 % military discount more then most Harley Davidsons Dealerships they dont pressure you into buying anything, also give 20% discounts on your Birthday, if they were closer to home it would be my number one establishment to go to. I recommend this establishment. Plus they have a indoor restaurant.
The crew at South East has always treated me well and as though I was part of the family. From sales to service to parts and motor clothes the staff knows my name and treats me Great! Very easy to deal with and beat the other dealerships on price and trade value.
My favorite Harley dealership! All of the staff make you feel like you are apart of the family! They go above and beyond anything I ever expected customer service wise! Thank you south east harley! You have the most unique dealership I’ve ever been to and your entire staff makes all the difference!
Bought exactly what I wanted, no muss no fuss. Everyone extremely courteous and welcomed me like I was family
Incredibly helpful and friendly workers!
South East Harley is a top notch dealership. I mean, Ive been in a few, and theyve all been very professional with decent inventories to select from. But not many are on the same page as South East. Theyve been in this game for 70 years.Sales guys are really down to earth and you will experience zero pressure shopping for a Harley here. The Service department is likewise on a human-to-human wavelength, and they will talk to you like a friend of-a friend. They have a nice collection of historical Harley Davidsons on display for the public, and an in house diner open for lunch. Additionally, in the past few years, theyve expanded to a full service Bar n Grill a couple doors over (named Gears and Cheers).There are a few events held at South East every year. Of note, the annual Harley/Ferrari Night with a bike and car show (classics and customs, both for cars/bikes and even real deal Ferraris on most occasions) in addition to concessions and entertainment, and its always a fun time.I recommend SE-HD for a visit at least. Go look at the bikes and talk with some people who staff one of the longest running Harley dealerships in the area.
Great Harley dealer to do business with. Unlike Rock and Roll Harley that pressures and constantly calls ( had to block there number) Southeast is low pressure, transparent in purchase price, and has very fair market value on bikes. I bought two Harleys this year from Shane, great salesman.
Cute Harley attire! ❤
Definitely a place worth visiting!
I enjoyed my visit to Southeast Harley as usual
Awesome Diner!!!! Food and customer service was awesome!!!!
I usually don’t write reviews but had to take the time to write one in this case. I have been to a lot of dealerships across the country and nobody compares to the Southeast Harley team! Steve Zak was my salesman and you won’t find a better guy to deal with. He, along with the rest of the team are all top notch and I personally will not go anywhere else. Customer for life here.
I would not attend this location if you want your bike safely worked on. The staff drinks and smokes during their work hours either at the dealership or by walking to GEARS... highly unprofessional. Don’t believe me.. I have pictures, and have drank with them myself. Picture has been cropped to protect the identity of the staff member but has been reported to corporate.
Kool
If your in a hurry dont eat here. Stopped to have lunch and it took a long time for us to get food made me late for drs appointment. But love the bikes and the setup is amazing
No problem I came in February told him I was just looking he stood with me knowing I wasnt buying a bike right then then I came back in April to buy the ultra Limited they went out of their way to get the one that I wanted and so much cheaper than everybody else these guys were great
The service here is amazing as is the customer service. We will always take our bike here for anything that we need done .The clothing selection is great though extremely expensive. There is a great little food spot in the middle which we love. The bike selection is great as is the knowledge of all of the workers. The atmosphere is very laid back and welcoming. I would recommend this place to everyone I know. My husband and his family have been going there for years and would never go anywhere else.
Although I must say I am not a Harley Rider. This is an amazing set of grounds for Harley motorcycle enthusiasts. it consists of two very distinct areas one is for service in the other one is for sales and it has a restaurant Cafe. They have bike nights there during the warmer weather. Its not unusual to see close to a thousand motorcycles.
Great Gift Giving Merchandise 🏍
Came to Ohio on a business trip from California, saw this on the way back to my hotel, so I stopped in and these are by far the best employees! I’ve been to numerous HD locations in Cali, but none were up to par like Bedford. Spent more money here than I’ve ever spent on all locations combined. I’ll definitely be visiting the next time I go to Ohio!
Nice staff clean environment
Amazing people very nice store plenty of merchandise to look through awesome experience, open on Sunday is the best thing ever I certainly will return love the little cafe in there
I havent been in a Harley dealership in a very long time I found myself needing a new pair of KDs sunglasses I happened to be passing by and thought I would stop i found a nice selection of KDs and secured a nice pair for myself that used to be $ they now are 10 not that big of a but what I found very surprising was the cost of t-shirts$35 for athats crazy Harley-Davidson could keep time dont get me wrong theres an abundance of cool stuff in there but its way way between Harley-Davidson greedand the mark of the dealership must have to put on it to make a dollar its out of control The two girls by the sunglasses were cool though I guess if you have money to throw away and you want to advertise for Harley-Davidson get us a good spot to go if youre just a working guy that wants to ride a motorcycle just ride
Liked this place. They have great inventory and customer service and restaurant inside.
Steve and Dave were awesome the finance manager was awesome what a great staff they made me feel like we were good friends will definitely stay in touch with them
Nice store to get bikes stuff or motorcycle
I dont even ride motorcycles but its a great atmosphere and the diner is a hidden gem of deliciousness.
Had a great lunch there the other day. I got the dresser Burger it was very good. Lots of cool Harley stuff hanging from the ceiling and everywhere. We sat next to a bike owned by Elvis Presley. Friendly and that service we will be back.
Been around forever. Very knowlageable staff. Will get you what you need.
Really great place to shop, dine and explore 👍
Great experience buying my new 2020 Road Glide Special at this dealership. The whole process was very smooth. I will only buy and service at this dealership.
Bought a 2020 sportster 883. Staff was great really nice people. I left my bike there to have some mods put on this was on may 1. Still dont have the bike yet a month now still waiting totally ridiculous ruined my memorial day ride i had planned. So for that i have to rate them low...
This harley davidson is a cool place to be...
Great service from a family owned dealership. I just purchased my first Harley from them. They gave me an awesome price and made me feel like I was part of their family as well. This will be the only place I purchase anything from for now on. Super friendly staff, and a great selection.
This is a full service dealership. Knowledgeable sales staff. Large selection of sizes in Motorclothes. Wide variety of items for home as well. Discount for veterans. Before covid19, had fun events.Come and eat in the Original Harley Diner. Open 9 am to 3pm Tues thru Sat. Except for holidays. Great burgers! Im addicted to the Dresser its so big I cant eat the whole thing.
¡Iron Horse!Always A Favorite place for Harley concerns, upgrades, and lust.BuLLE
First time there and it was great. Steve was very personable and very informative. Would highly recommend this dealership over other Cleveland dealerships. Look forward to returning.
Great dealership to go and see. Wonderful place inside would not expect it looking at the outside. Really enjoyed looking at the bikes. Got to see Elvis Presleys Harley-Davidson in there which was a real treat. A shame we didnt get there at lunch time would have been nice to have been able to eat at the diner inside the dealership. Staff was very friendly and helpful. Just a great place to go see if you want to see something you normally would never see.
My family has been dealing with dealer since the 70s an will continue to do so thru our next generations, thanks for ur time and services, J.C.
Had dinner at their Gears and Cheers restaurant on their beautiful back patio listening to an awesome blues band. Ordered Jambalaya. It is insanely good. All the servers were on the top of their game.South East H D does it all right. Love this place.
Great service from Frank Chip at the parts counter! All the best from Great Lakes Harley #3816, Rob Kondrat Sedivy.
OUTSTANDING service from real professionals, from Steve, who picked up and delivered my bike, to Greg and Keith in Service, to the people who fixed up my bike. The parts guys also go out of their way to help. Just a great experience all around.
Love Southeast. Great bike selection. Great outerwear and clothing selection. Helpful staff. Good sales and fun events held here. Have seen fund raisers here too! Contests also held here. Overall great Harley Davidson shop! Always find something here I have to have! Lol
Bought my first harley from southeast. They really made the whole experience great. They took me threw the entire place and introduced me to everyone. Highly recommend working with Shane, he was awesome and easy going, as well as the rest of the staff. Great place great bikes.