Fantastic staff & service.I’ve spent on high and low dollar items here the service is great as they don’t pretend to know everything. When they don’t know they say so and find out.I needed to return an item and these guys made it super easy.During these covid times I appreciate my local store staying open and well staffed.My bike & I have travelled more miles in the past 18 months than in the previous 5 years. This store has a little to do with that. Thank you!
I went for my first time yesterday and had great experience from the moment I stepped through the door. The staff was very involved, knowledgeable and friendly, helping me find the perfect riding jacket. Great place and I will be going back.
Cycle Gear in Bedford, Tx is by far the best one we’ve been to. Lots of options to choose from compared to the Fort Worth store. Staff was very very helpful when it came to getting fitted for helmets. They were very knowledgeable and non biased. They had competitive pricing as wel. We will definitely come back.
Great friendly, helpful people and great prices! I recommend Cycle Gear for all your motorcycle needs.
The wonderful staff at cycle gear got me hooked up with everything I needed apparel wise to get ready to grab the bull by the horns and be ready to get my track stuff started they were patient helpful and worked with me in what I wanted for my aesthetic and I love my gear I got!
This staff is always taking care of me. Every time I come in theyre super friendly, and very knowledgeable about what I need.. I drive all the way from Dallas to this location because this is where I feel comfortable.
I enjoy shopping at Cycle Gear Bedford for all my Moto needs Street or Dirt they have what I want and at good pricing. Friendly help as well.
I recently purchased some boots & safety gear from Christopher and had a great experience. Completely dedicated to serving customers plus he educated me on so many great riding tips. I live in Plano and will drive to Bedford all my future requirements because of the store’s attitude towards there customers. The Plano store is around the corner from me so l won’t say anything else!PS: thanks again Christopher you were great and l really feel safer when lm riding now 👍🙏
The guys at Bedford Cycle Gear are THE BEST! Super knowledgeable and super friendly. I always get the help I need to get the best equipment for me.
I received an e-mail about the Memorial Day Sale (on sunday) so I went online and found a nice quality helmet for my girlfriend. I was able to reserve it and then called the store to ask additional questions before driving over there to check it out. Willy the store rep was polite and spoke clearly. He answered all my questions and reassured me that the discount coupon would be applied to my purchase at time of sale. We headed over and the location was right off the freeway and easy to find. The guys at the counter both greeted us as we walked in and we immediately felt right at home. They looked up our online reservation and brought our helmet out right away. We looked at all the other options just to make sure this was our best option. She tried the helmet on and it was a perfect fit. The coupon was enough to cover the tax so we felt like we got a great deal on a great helmet. In addition I would like to add that they have lots of specialty tools, clothing, and accessories. This establishment is doing it right. Its refreshing to go to a store like this and these days it can be a rare occurrence. Great job guys!😎👍
I always have a great experience when going into cycle gear Bedford. No matter who I talk to and takes care of me they are always so helpful. Very informative and just all round great customer service and extremely personable. Thanks y’all.
Had a great customer service experience with Henry at Cycle Gear. Henry was very knowledgeable and helpful. We appreciate that! Thank you Henry!
I can’t say enough about how great the customer service is always been at the store or even at any of the cycle gear locations. Yesterday I need to pick up a clutch lever for a customer bike that I had snapped on accident the customer was leaving out of town that night. They kept the store open for me about 10 minutes allow me to pick it up in time and get my customer squared up really good customer service love this place love this place
Had a flat tire, needed a new tube installed. Called to verify they had the tube in stock. They checked and placed it aside for me. I dropped the tire off and they had it finished the next day. Always great service at this location!
Great store - always have great selection and helpful + knowledgeable staff
Great place. They have everything i need everytime i stop by. Great customer service.
Great cycle shop. Small to mid size but packed full of gear for you and your bike. Super helpful staff. Their web store is great but it’s nice to have a physical place to see the products and get experienced help.
Great service! Staff very knowledgeable. Quickly found a helmet and jacket.
Very helpful place to find gear/ parts. Knowledgeable employees
Always best to be in the shop when you buy protective armoured jacket or gear. Pay the extra dough to make sure it is gonna hold up against the concrete and cushion your bones when you take the fall. I am very pleased with their service, their workers go the extra mile to make sure the customer gets something good, and something that suits their style.
Chad was super at helping me find what I needed so much,I remembered his name, directed me to what I was looking for and was nice and polite in the process.
Clean, and the salesmen are very helpful. I think the prices are reasonable to great ( it depends upon the product). Recommend it to anyone.
Great store! Drove a little ways just to check it out, ended up buying a new ICON helmet, and will be going back to get a new jacket tomorrow! Great staff, greeted when entered and they were all super helpful, Great business! Lots to look at!
Mr. Chris at Cycle Gear is wonderful if you have any questions or concerns that’s the man go beyond the call of duty in customer service I want to shout out 100% to him.
I received great service by knowledgeable people. I plan to return to this store!
Came in just yesterday for a helmet but I needed to get my head size first so the associate got me the exact helmet I needed, gave me some advice on fitment, and then went above and beyond to clean the helmet for me. Couldn’t have asked for better service and a faster visit. Whoever the guy was, I didn’t get his name but thanks a lot bro.
Great customer service, friendly and very helpful.
Good store very knowledgeable and friendly staff helped me with a lot of my new rider questions concerning proper gear fitment.
Love cycle gear. I went in and had questions about the new Sena RT1 Mesh System. They were able to give me all the info i needed. I bought 2 of them and they even installed them in me and my girlfriends helmets at no xtra charge. That was my first time going to cycle gear plano a month and a half ago. I have since been to cycle gear FT. Worth, Lewisville, and recently Bedford for the Labor Day sale and the experience was the same. Thanks guys and gals for great customer service!
Customer service is educated and knowledgeable about the products. Every one is friendly and inviting. Even the customers were cool and helpful with tips and suggestions.
Staff was helpful. Store had better variety than my local store, however they had a lot of stock that had not yet been put on display. Should be even better stocked once they get the pallets unpacked.
Chad and the guys are extremely knowledgeable and professional! Great place to shop
Really a great location! I always enjoy going to Cycle Gear Bedford. Staff member (Anthony I think was his name) was exceptional. He helped me order a helmet, helped me with some tire advice and I really appreciated the professionalism and knowledge that he brought to the discussion.
I have been going to Cycle Gear, Bedford for years. Recently my family went to get new helmets and communicators. I have to say that the entire crew at this store is very knowledgeable and consistently gives customer service far above normal. Henry and Willie did an exceptional job helping us select the right helmets and setting up the Bluetooth communicators. I can confidently recommend this store to anyone!!
Great people, thats what makes Cycle Gear in Bedford what it is. Had to do a return and it was as they said it would be, no hassles. If you ride motorcycles, you need to visit this shop.
The whole staff here is great. And really took the time to help me with what gear I need to get
Great motorcycle accessories shop. Friendly and helpful staff with a nice selection.Go to stop for your motorcycle needs.
Great Staff. Very knowledgeable and helpful.
Great service and fair value.
Worst customer service told me I was basically stuck bc the order was processed when it was Sunday I couldnt get a refund until I got the tire in when they had the same tire in stock so I had to spend more money just to get home late bc I couldnt even get a tire till the next day bc they waited till late afternoon to get ahold of me about the situation
Great inventory with great prices.
Love buying stuff from cycle gear always friendly and courteous and always provide a fair price for the goods you’re purchasing
Great experience. Good selection. Just sizing for the kids!
Very nice and helpful employees. It really means a lot that they are passionate about riding just as much as their customers. I like that there is a physical location to try on and inspect gear/products in person instead of ordering everything online. They will mount/balance tires as well, but I take it to my mechanic since he is a bit cheaper.
Great staff my first time buying and very helpful and patient
The best store to buy your helmet or anything else for motorcycle
Employees were super helpful and knowledgeable parts stock was lacking to put it nicely.
Got a great deal on the EVO S20 Dual kit (helmet coms). Chad installed the kits in our helmets while we waited. Helped us set them up and test them. Hard to find customer service like that anymore. Above and beyond! Thanks Team Cycle Gear!
Great service and dude helped out a lot
Arrived a day early and was exactly what I ordered.
Employee was very helpful in finding all the proper gear and accessories that I needed.
Cycle gear Bedford is an incredibly well run establishment! Chad and the gents are super helpful and they go above and beyond!!
Cycle gear in bedford off 183 is always on point with the things I need and the best customer service
I love this place the staff is always knowledgeable, helpful, and friendly.
It was quick and easy. Went in for a swingarm bracket and led tag lights
Since the first day I set foot in the store to the day I picked up my gear, the staff (and especially the manager - Chad) were very courteous, knowledgeable and excited to help narrow down the many great choices of motorcycle gear.I spent over two months researching and reading reviews on cyclegear.com. Taking this information in the store, and speaking to Chad and the guys was incredibly helpful! I now own what I feel to be the absolute best motorcycle gear bought at the best price.Also, Cycle Gear of Bedford is not the only location with friendly and knowledgeable staff. It seems like all of the locations have highly trained staff that are excited to share their knowledge with other riders. This is a very, very good company! I highly recommend Cycle Gear, and most especially the Bedford location for any rider looking for any type of Moto gear.
Always puts forth what they need to
My boyfriend took his rear tire there to see why the new inner tube went flat. Apparently, it was defective and the guys exchanged it for a new one, placed it on the hub and dunked it to check for leaks. It was not leaking any air. Thank you for a great experience!
Best motorcycle gear shop Henry and shad are awesome helpers
Went in to ask about leaving flyers for benefit ride was they were great an supportive
One of the best motorcycle outfitter experiences that Ive had ever! Bedford location is extremely friendly and helpful. Staff is amazing in assisting with getting fitted for equipment, regardless if you are a seasoned veteran or a beginner.. one of the few retailers in any industry where the employees are extremely knowledgable about every product they have to offer in the store, as well as the after sales care of your investment. You dont realize how valuable their input is until you get all the gear on, get out on the road, and then breathe a sigh of relief from how comfortable (and protected you are) from not only accidents, but also the hot Texas sun. Thank you Cycle Gear!
Anthony was extremely knowledgeable about everything in the store and very helpful when it came to finding the right fit for the gear I needed especially as a beginner motorcyclist, the store had everything I was looking for and I will definitely be coming back!
This is by far my favorite location, love the staff.
Good service, good selection
Wonderful Staff, helpful
Was busy for a Saturday. No one available to help with questions on helmets. I will have to come back during weekday...
The store is great and they have everything you need, but the customer service is horrible.
These guys are great and has the best customer experience ever.
Awesome customer service
I usually don’t take the time to review places or experiences, however I think is worth to do it especially when your experience make you change your opinion about a store or company. As a sales manger for export, my experience at Cycle Gear this past weekend reminded me how important is to connect with your customers even with small greeting, welcoming, or small attention to details.All the staff was great compared to any other cycle gear I have visited before. Special thanks to Jesus who helped us install our new headsets, he was always welcoming everybody coming to the store while he was still to helping us. Other staff offered to leave our gear at the counter so we didn’t have to be carrying it aroundGood job Cycle Gear Dallas - airport
Lots of cool gear and great stuff. I did feel their selection was a bit limited but not bad at all, I do wish they carried more Icon apparel (like riding boots and helmet types) but employees were nice and service was good also the clearance rack has some very good deals on it I definitely recommend stopping in and checking out their stuff!
One of the few Motorcycle equipment and apparel shops close to the Dallas area. Huge selection of products and staff always willing to help. I was even allowed to try on glove liners in store (staff opened the package) and saw they wouldnt work with my new Dainese gloves. Saved me a return trip and the hassle of a refund or exchange.
I had great experience at the store.
Was able to get what I needed quick, and easy!
Helpful staff.
Cool place for all cycle gear.
Quick and friendly service.
The staff at this location are outstanding! They know their stuff.
Lacking on sizes in this location also. dont carry anything. They dont have a single oval helmet. And my friend was looking for a medium size. They dont have that either. 3rd trip to their location and dont have what we need.
Dont buy any motorcycle accessories from the dealers across the highway... Buy your bike then come here. Great staff, very friendly, very knowledgeable and extremely helpful. You can try and price things better online... You wont save much and here you know how it fits, etc. and they stand behind what they sell... Excellent return policy.
Excellent customer service with a wide range of products. I was able to find what I needed very quickly.
Dont expect anyone to help you, but they carry a ton of riding gear.
Another great CG experience...
Got a good deal on a jacket. I appreciate that their website reflects the current inventory of the respective store.
Bought a helmet. Not very many choices based on the amount of displays.
The guy in the office was polite and helped with all of my questions
Great place for bike gear.
Great customer service
Nice place great service and prettt decent prices.
Real knowledgeable and helpful people here. Told me everything I needed to know about helmets and helped me pick out one I love.
Great location. Friendly and very helpful staff. If they dont have it, they can get it for you.
Friendly and very knowledgeable staff! Great store thats fully stocked with all of your needs!
Jared was awesome helping me out. He showed me where all the newest gear was, and he was very knowledgeable about everything I was looking for. I also needed my head measured for a helmet and was impressed he had the measuring tape in his shirt pocket. I was in a hurry and it was great to not have to wait while he went looking for it, or couldnt find it. Just eager to help and happy about it.
What a unique experience going here for dust masks to help keep my N95 masks in place as an essential worker. Will need to get tires when Covid-19 chaos settles down! Theyre all set up to handle the transaction flawlessly at the front door with the staff taking your card and making the transaction at the register. Great customer service and helping you get exactly what you need. Thanks guys for helping in this chaotic Covid-19 times. Stay safe and well keep shopping here and keep them going strong!!
Ive been doing business with Cycle Gear as a company for about 15 years now and I can honestly say that the Bedford location did not disappoint. It was nothing less than what I have grown to expect from all their locations. The staff greeted me at the door and were very helpful answering any questions I had and helping me find the gear that I needed. I honestly recommend Cycle Gear to any new or experienced rider. Its a great place to shop for all your riding needs and part of what I love is the no hassle returns.
Super helpful staff. They take time to help you figure out the best options for your needs, and budget.
Great customer service. Got fit for a helmet & gloves. Highly recommend getting your gear here!
Very nice store. The staff is extremely helpful without being overbearing. Great selection of motorcycle gear from Cruisers to dirt bikes. If they dont have it in stock they can order it for you with very quick turnaround from a local Warehouse. Ordering online will originate from California and obviously take longer. Prices are very competitive and seem to match online sites. You can shop around but I would highly recommend going to Cycle Gear.