With both my husband and myself so dependent on Lincares various medical services and products, reliable customer service and knowledge is essential for our well-being. The staff and management at the Bedford office has assisted us many times over the past few years with the challenging navigation of various systems to put our services in place quickly and efficiently. A special kudos for Sarah, Jeanene, Dawn and all the staff and drivers!

They should be sued for how incompetent they are!

If I could give this company a negative rating I would. Lincare of BEDFORD NH should change their name to Dont Care because they really do not care!You would think that a company that literally deals with a life or death product would be a little more concerned about the service they provide. Nope, not at this company. My 87 year old mother who lives in Florida visits twice a year and we rarely have a visit that does not lead us into a panic.Let me list a few of the most recent and notable issue over the past few years.One year the concentrater was delivery with no air lines, because she came in on a late Friday night flight (and I picked her up after work so I was not at home when they delivered the equipment), no one was available to answer the phone. Ended up calling the fire dept to rush some oxygen over and they managed to find us an air line to get us through the weekend.Another time was the small portable tanks to use when going out to dinner or shopping was delivered with a defective regulator in which the tank ran out of air within an hour, luckily from past experience we knew to bring back ups.More than once (many times actually) we schedule the delivery of equipment well in advance of her arrival only to discover it never gets delivered, so I have had to rush over there to pick it up before it closes or we have no oxygen equipment.The most recent was this weekend, the concentrater that was delivered has what appears to be a defective alarm which continually beeps. It is very loud and obviously cannot be operated for it would just keep you up all night. Fortunately the small portable one she uses for travel on the plane is a plug in unit that can be used in emergency situation such as this.The best part of all this is when you call you will get an assortment of responses from a smug disrespectful individual with a condescending tone speaking to you as if your an idiot not knowing how to operate their defective equipment. To getting the answering services who promises you someone will return your call promptly (dont hold your breath for that call otherwise youll be the one needing the oxygen next time)How this company stays in business is beyond me and why Medicare doesnt check on providers such as this is another mystery.My recommendation is dont even bother calling this place, just move along and find another company where you do not need to worry that the life of your loved one is being placed in constant jeopardy due to the absolute lack of concern or care about the life saving product they deliver.

The lady on the phone was incredibly rude. Not only that, but she was telling me that to be one of their customers, that I had to jump through multiple hoops that my insurancer didnt even require..

My Dad had been trying to have them pick up equipment that he is not using for over a year although they still bill my Dads insurance every month! Finally after a big stink we set today to be picked up, they said between 2 pm and 5 pm but they no showed, no call, nothing! Negative stars!

It is scary that they are in healthcare when they are clueless!

I phoned to arrange to rent an oxygen tank when I fly into Manchester. I was told that Lincare only rents to Lincare customers.