They sell great products and follow through on service. We bought a brush hog from Orchard Hill recently. Their sales staff were top notch, following through to ensure we had loaded the brush hog onto our pickup without damage to either the product or our truck. After bringing the brush hog home, we discovered that it had a defective gearbox. That was not Orchard Hills responsibility, but under warranty they facilitated a replacement gearbox in short order, even ensuring that shipping costs were managed in a responsible way. We now have a new hog and are happily mowing pastures and trimming back field margins. Orchard Hills involvement in the sale and follow through is what you would hope and expect. I cant give them a higher rating than 5 Stars (I would if I could). We will definitely go back to them with future agricultural needs.
Great place. Knowledgeable and friendly
Bought a Woods brush bull from these folks, they delivered on everything they had told me when inquiring about this purchase. Had to wait a little bit for the item but that is no fault of Orchard Hill and when they received it I had it in a day or so. Friendly people, never felt pressured or made to feel like I was bothering them as I called to check on purchase. Will definitely do business with these folks for my future needs for my Kioti tractor. Well done. Thanks
Just wanted to say thank you to the staff at Orchard Hill, Friendly, understanding and they listen to you. Extremely knowledgeable. They treat you the same as the day you made your purchase. I am a life customer.I love my Kioti CK2610, There is no other tractor on the market right now that even comes close to the value or features you get with the new kioti series tractors. They will not over sell you on anything. I have 110% trust in the staff at Orchard Hill. There are many other dealers a lot closer to me, I drive over 1 & 1/2 hour to Orchard Hill, thats how much I trust them and they service what they sell. You will be as thankful as I am if you go to Orchard Hill for your Kioti.Thank You So Much Orchard Hill.
Very thorough buying experience. I would not go anywhere else. They care about each customer even after the purchase!
Saw the trailer that I wanted on their company website. Ad shows trailer with ramps NOT mounted on the sides and nice spare tire holder welded on. Paid for the trailer over the phone (cash deal) and had it delivered for an additional $300. When it showed up the ramps (that weigh more than I do) WERE mounted on the side and no spare tire holder. Very disappointed customer here. Very nice sales people until they have your money in their hand!
I recently bought a used tractor from Orchard Hill. Marshall spent an hour out with me in the cold rain going through the tractor and looking at other options. After deciding on the tractor the financing process was very smooth and I got a lower rate than we had initially talked about. Due to my work schedule I was only able to pick up the tractor when they weren’t open, but they went out of their way to ensure it was ready to be picked up on their days off, and even left a goodie bag in the tractor. Would highly recommend, I’ve already sent a friend their way.
Highly recommend orchard hill! great, knowledgeable people that will go out of the way for their customers. I worked with Marshall and he was very thorough and informative and didnt miss a detail when talking to me about which tractor to buy. I purchased a tractor and there happened to be a small issue with it after I took it home, Marshall responded immediately on his day off to come up with a solution. I brought it back and they fixed it right away, I didnt even have to take it off the trailer. I was also compensated for my time and drive back to the dealer. thanks to everyone at orchard hill, keep up the good work!
Great place to get a tractor. Service and staff are excellent
We would highly recommend Orchard Hill Farm Equipment to anyone looking for a tractor! We worked with Marshall and he was very informative, very friendly and not your typical salesman pushing you to buy something. Though the shop is an hour and a half away we would do it all over again! Great service! Thank you Marshall for the great service!
Top shelf dealer, cant say enough good things about Orchard Hill and the staff. If your looking for a tractor or anything farm related give them a shot, you will not be disappointed.Do your own homework, ask them all the questions you can imagine and I can assure you that they will treat you rite.As an experienced professional in Equipment and Engineering with more than 20yrs experience they satisfied me, and thats no small task.Marshall and Mike, Outstanding is all I can say.
I’ve purchased two tractors from Orchard Hill now in the last year (CK3510 and then an NX4510 Cab) and I can’t speak highly enough about my experiences working with the staff. Both times, working with Marshall, he answered all my questions about the tractors and it was evident he takes the time to learn all the details about the products he sells. Even off of business hours, he took the time to get back to me quickly with any questions I’ve had related to the tractors.Shortly after buying my first tractor, I had a small mechanical issue that required a trip back to the dealer for warranty work. Members of the staff came in early on a Friday morning to meet me after my drive up from RI, get my tractor repaired while I waited, and get me back on the road and back to work as soon as possible.
Great service good people 👍
5 Star Rating! After months of research I decided buying local is the best option. I could have bought my equipment in NH and saved on sales tax, but Customer Service rated the highest on priority list. I purchased everything I needed at a competitive price. Staff is extremely knowledgeable & accessible, and Ed, Marshall, and Mike will be there if I need them. I highly recommend Orchard Hill Farm for your equipment purchase.Jeffrey L. KentOwner/Operator, Kent & Son LLCColonel, Special ForcesU.S. Army - Retired
Awesome place if youre looking to purchase tractor or trailer. They helped me pick out the trailer for my needs and had it ready when I arrived. Was probably there for 15 minutes. Great people there.
Ive worked with and on farm equipment for many years but have gotten out of farming and needed a small tractor. After visiting a number of dealerships I eventually chose to work with Orchard Hill. This was not an easy choice as I had long standing relationships with other dealers, but the Kirbys really earned my business. I needed an education on small tractors and got one at Orchard Hill. Ed, Doreen and Marshall were patient with my questions and answered them thoroughly. They are extremely knowledgeable. I was looking at red, green and 2 shades of orange from multiple dealers. In the end, I was convinced that Orchard Hill had the best machine at the best price coupled with superb customer service. You dont usually get to have all three. Its been a couple of years now and this little Kioti continues to impress me. I have not needed much for it, but so far the parts counter has been great no matter who I talk with. Great people, great products at very competitive prices. Thank you Orchard Hill!
The people at Orchard Hill were great with helping us to select the right sized tractor for our needs. Ed and Marshal worked hard to find us the best options and financing to complete this purchase. Not having owned or operated a tractor before, they took the time to go through this machine with me to make sure I knew how to safely operate it and keep it in top working condition.If you are considering this type of equipment I would highly recommend seeing Ed and his family!
Sent an email asking for their price on a $90,000+ order, but they never responded. Called for pricing and the lady that answered said our tractors are just flying out the door, we dont have time to do pricing. Placed my order with Larry Stovesand equipment who didnt seem to bothered with taking my money.
Really friendly and helpful staff.
Just bought my 2nd Sure-trac trailer from Orchard Hill. Top notch!
Great service as always!
Excellent sales experience and will highly recommend. Every person that I interacted with was very attentive, knowledgeable, thoroughly and patiently explained options and features, very quick responses, etc. It has been a pleasure to spend my hard earned money with this family owned business!! Thanks Ed, Marshall and Mike.
I stopped there today to look at tractors very nice bunch of people very helpful I would recommend them to anyone
Customer Service has been far above any other dealer within 100 miles. I have been searching and researching many different cab tractor models over the last month. I have even emailed many dealers in an effort to get more information and even price quotes. I can honestly say Marshall has gone far above and beyond with regards to information provided, pricing, and answering all questions. I havent even stepped foot on this dealers property yet and their customer service exceeds all other dealers in the area. I look forward to working with them further to purchase a tractor and based on information so far, I feel it will be nothing less than a pleasurable experience. You guys are doing it right at Orchard Hill!!!!!
Great customer service. Knowledgeable staff. Thanks for all your help
I bought my tractor 2 years ago and had a great buying experience. I have called many times to order filters and with a variety of questions. Ed has always gotten back to me promptly and has been very helpful. I will definitely be buying my next tractor from orchard hill!
Very helpful and friendly got the tractor package I was looking for and was fast would highly recommend
Very friendly younger staff. Very professional and reasonable with pricing.
Great place! Family business. I have seen this small husband and wife pop shop grow in leaps and bounds.Great products. Great people.I have made many purchases over the years. Pricing is always good. I shop around and end up at orchard hill in the end. Lots of inventory and great prices. They will go the extra mile after hours too!
Ed and his family were GREAT. I was due to arrive after closing hours to pick up a brand new trailer. Ed gave me his cell number and suggested to call him when I arrive to settle up. Sure enough, he was a man of his word. Cant thank him enough. Goes to show you that customer service outshined the pricing. HIGHLY RECOMMEND.
Bought my Kioti 3510HST and a bunch of attachments here. Marshall made my buying experience very easy and enjoyable
Bought a Brand new Mahindra Tractor with backhoe and bucket loader with extra implements 2018 in 2020 with low hours I was looking to trade for a slightly bigger model however they had no interest and declined to help even adding that I paid over 27k and was down to 18k they said they cant even give me 10k, it seems to me they just want your money!
Excellent customer service!
They are professional, polite, and very knowledgeable Im impressed as always
Excellent knowledge of equipment. Machine was ready the day I was told it would be. Polite, patient, friendly atmosphere. Sizable inventory.
I recently went looking for a new tractor and found Orchard Hill carried two of the machines on my short list. Marshall spent several hours showing my wife and I the Kioti 3510se. On the day we closed the deal the mechanics went over the tractor with us once more. Delivery was timely and very reasonably priced. Thank you all for a positive experience.
Nice family place. Big on Mahindra and Kioti tractors. No much Deere but can order it if needed. Seems honest and upfront. Would recommend.
Excellent customer service by Ed,Marshall, and Mike. Bought a Mahindra Max back in 2015 and its a beast! Keep up the good work.
When your buying a tractor the biggest factor you need to consider is the dealer. Obviously everyone has there own preference on brands. The dealer has more of an effect on your tractor experience then the color of the tractor. We were dead set on Kubota. After hours of searching online trying to find any reason why we should pass on Kioti and stick with our search with Kubota we couldn’t find any. Talking with Marshall was a big help. He didn’t talk down about any other brand. He just gave us facts comparing what comes standard on one vs added extras on the other. Having a dealer with experience and knowledge is huge. We drove 2 hours to Orchard Hill Farm Equipment because of the1 YouTube videos and explanations of each tractor.2 The price was posted with the tractor3 Reviews of the dealership posted online4 How great the customer services was.I highly recommend going to check them out.
My husband went here to buy a tractor and he was completely satisfied with the entire experience. Ed and his wife were very friendly helpful and fair. Would recommend them to anyone who is looking for farm equipment.THANK YOU!! LOVE MY NEW TRACTOR!!Luis Pereira
Purchased a used chipper which broke down after 20 minutes of use and now needs a $1500 repair.Looked for help from these guys. No response.Would not recomend.Update: i got a response. Sent them all info they requested, and then no further response.Buyer beware.
Very nice staff. Very informative
We cant say enough great things about the service and pride that was taken with us.
I recently purchased a Kioti DK4510 H-Shuttle Tractor/Loader/Backhoe. This buying process took upwards of 6 months. I spent countless hours online searching every known tractor manufacturer comparing specs, price, standard and optional equipment, etc. I got quotes from pretty much any tractor dealer within 1000 miles of my address in order to compare pricing. When obtaining all the quotes and information, two dealers went above and beyond what I expected. Oddly enough, both of them were Kioti Dealers. I wont mention the name of the other dealer, but I would have had to drive to TN to get a new Kioti tractor.Marshall replied to my first quote request within a day and not only did he reply, but he asked many important questions concerning what I was looking for, some of these question I hadnt even considered. We continued to have an email conversation for approx 6 weeks before I could make the 90 minute trip to his dealership. In this process, Marshall went far above and beyond any dealer I have ever dealt with in any purchasing scenario to answer questions, provide quotes, explain pricing, etc. I finally made it out to Orchard Hill dealership and again, Marshall went far and above to show me every tractor that I should consider and broke down the differences, prices, etc.All and all, Orchard Hill Farm Equipment & Trailer Sales is a very professional, customer service oriented business. Marshall is an outstanding and knowledgeable salesman with a heart for the customer. You guys have honestly been the best dealership I have ever dealt with to purchase something. Thank you again for selling me an awesome tractor and I look forward to doing further business.
Great selection, fair prices, repair services also. Biggest complaint is no follow up calls for pricing or information on dump trailer we were buying, bought $7000.00 dollar trailer in Maine with Scotts recreation, much better customer service.
Excellent experience
Great people to deal with. Will have all my business moving forward.
I hope this reaches anyone questioning where they should buy there mahindra from!First off I have a dealer 1hr from me,Orchard hill is 3hrs from me,that being said after shopping around like most do for a big purchase (2638 Hst/accessories)I decided to go with the orchard hill,YES THATS RGHT! The kirby family gave me the absolute best customer service anyone could ask for,they made sure I received all the available discounts and there overall service was top notch.I was so happy with my purchase I added a last minute trailer and they assembled it on the spot!Ive spoken to several other owners who have also purchased their tractor from Orchard hill and they to enjoyed their experience and spoke very highly of them.It was one of those purchases that has brought a smile to my face every time I see it.
Great experience, it’s nice to have a personal experience with the owner when purchasing larger pieces of equipment. When in need of another trailer I will visit Orchard Hill first
Helpful
Excellent dealer, great prices, big inventory, and great people!
Great people to deal with
Do your home before dealing with them . Tried to charge me $1200 over MSRP . When I called Marshall on it, he became hostile. Deal was off and lost my deposit
Great customer service!
Good people, very knowledgeable
Very disappointed in theyre customer service!