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AutoZone Auto Parts
6107 Florence Ave, Bell Gardens, CA 90201, United States
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AutoZone Auto Parts
Comments
De
Review №1

Above and beyond amazing service from this location!! 5 stars!⭐⭐⭐⭐⭐ A big shout out to Roberto & Nicolas for helping me replace a burnt out tail light bulb 💡 that melted my socket. These guys never gave up & were able to get a melted bulb out & a new one in and get me on my way fast! Thanks guys! You rock 🙌💯💥

Ma
Review №2

My Car Doctors. They always got what my car needs fixing. Always at a good price. And there close to home. ( sort of ). 3rd street to Anaheim. 👍ride Please?

Gu
Review №3

Came in today to return a spray can. Sprayed it once only to realize it was the wrong shade, so I go back to AutoZone. Their employee, Marco, said I needed to show my ID which I complied only to have him look at my ID with disgust. Sure my ID is slightly torn and bent. However not even at the Bar have I ever been told No or, “I can’t accept this like this you need to go get a new one.” Surprised I responded with “I’ve gone everywhere with this ID, heck even to the postOffice!” Marco just shook his head and said “No place anywhere would take this.”And continued to give me my store credit but honestly his demeanor was just so rude. Poor customer service

Ac
Review №4

This location was decent. The help seemed well.

Ke
Review №5

Excellent customer service!! Their staff is very friendly and extremely helpful. Edgar and Edwin went above and beyond to help me diagnosis my car troubles and provided me with the necessary tools and auto parts to fix everything there. Now my car is working great. Definitely go to this autozone location if you’re in need of some car assistance.

Da
Review №6

Theyre always helpful and quick to attend customers. A man by the name of Juan helped me get a something that I couldnt get anywhere else. Hands down best customer service Ive got in a while.

es
Review №7

Cashier was very helpful thru the whole transaction. I had received wrong items she gave me the right ones and was very helpful

Li
Review №8

Good I found the product end the service it was very good

M
Review №9

This is a very great place for loyalty an costumer service.

Tr
Review №10

Very nice service. Seems like they have any and everything. If youre confused or unsure about anything dont be afraid to ask the staff.

Mo
Review №11

Conny didnt know much about what i came asking for a antenna ford escape this guy help her he was nice i believe his name is Anthony thank you i came by Friday afternoon he charged me too.

Ye
Review №12

Good loved that cony helped me out to get what I need it

NA
Review №13

Good Customer Service by the Young Man changing my Battery.

Os
Review №14

Youll find anything to keep your car shiny!!!

Em
Review №15

Great selection, pricing, and service...thanks!

Ke
Review №16

I came in, found what I needed, and made my purchase. As quick as it was, however, the store left a positive impression with its friendly employees who greeted me as I entered and was a pleasant interaction at the checkout.

Wi
Review №17

Excellent service

L
Review №18

This is my go to spot... Everyone at this store is always friendly. customer service is great! Never had issues . warranties are never an issue here...this place also gets very packed at times and i understand it can be overwhelming... overall, they will give you the help you need. just be patient with them... Cristina, Thanks for everything!

Ji
Review №19

Ive never experience doing business with this organization but what I can say is that over the years it has grown and improved in its weak areas and provide the ideal services to their customers.

Ro
Review №20

The personel are gentle and very helpful.

Ed
Review №21

The store manager Brandon man. He was so helpful I had so many concerns and questions regarding a portable jumper starter and he was able to answer them all and made the purchase way more easier. Thx man. I would mostly recommend this auto zone to any one.

th
Review №22

Chick with glasses is pretty cute 5 stars for that

J
Review №23

I have been doing business with this Auto zone for years. Service has always been great... Most of all, Cristina has always been great.. very knowledgeable, Always takes care of her customers and very honest...-Jose

Mo
Review №24

I ordered parts from this AutoZone. When I went to pick up my items after being told they were ready. Upon arriving I was told they lost one of my parts and they had to re order it the part was big

Ga
Review №25

Good service

An
Review №26

Fun experience

Ro
Review №27

Found the right part and great price plus $20 discount 👍

We
Review №28

The people are very knowledgeable about their products and keep you informed on whats going on in the store with benefits and new opportunities. And the manager is awesome!!

An
Review №29

Helpful service, good pricing and many needed items.

Fr
Review №30

Never go back to this place

Je
Review №31

Every time they have my parts

bl
Review №32

I was having a problem with battery and I asked the guy if he could help me he said yes of course! He has awesome customer service Brandon THiS is not the first time he helps me ... he has helped me with come here it nice to have people like him working here 👌🏼👏🏼🙌🏼

Go
Review №33

I was looking for a part for a car. It was an old car I recently bought and the part I was looking for was suppose to be u see warranty but we couldnt find it. But the time that the cashier took with us is why I give them a 5 star. They really genuinely wanted to help us. I dont know her name but it was a young Hispanic female.

Ca
Review №34

Nice employee

Pa
Review №35

The manager is a real jerk!!!! We will never come back to this location. The other guys were great and very helpful, but that manager needs to find a job where he wont have to be so miserable. He wouldnt give my husband the discount that applied to his purchase; apparently, he was too busy.

An
Review №36

We love this place bcuz they are very friendly coworkers they help us with our questions we have for my car thank you everyone there God blessing everybody there 💕😘😊💕🤗😁💕

Je
Review №37

I have to give this autozone 5 stars. One of the managers in charge, by the name of Bryan was able to take care of me and follow the companys policies the right way. Autozone has a price matching policy that they follow as long as the competitor is selling the same quality part with the same warranty. He confirmed that everything was legitimate and offered the same price. Ive had other managers that refuse to follow their own policy simply because they have to explain to their managers as to why they reduced the price so much but Bryan did the right thing and followed the policy. Thanks again Bryan, I will definitely be shopping here more often.

hu
Review №38

The staff is not very coordinated. They do their best but the atmosphere and service could use some touching up. Best of Luck.

Yo
Review №39

If its automatic, then why do people work there

Gi
Review №40

Ok place

Su
Review №41

Good Service. Friendly and helpful Staff....

An
Review №42

Araceli was so helpful:)

Co
Review №43

These guys are so helpful. If youre a lady you really appreciate the help

Ja
Review №44

😭✊🏼 I had such a troubling day but the employees here Bryan and especially Eduardo helped me and filled me in on information about my Jeep man thank you friend! Happy happy customer

Mi
Review №45

Good service 👍

Ni
Review №46

Nice place to visit.They have all items with cheap rates. They management is Well experienced and organized.

Dj
Review №47

Excellence service

Ch
Review №48

They have evrything that I needed, staff is cool

G
Review №49

Very helpful staff, helped me figure out my check engine light

Du
Review №50

They are ok with the customer service

br
Review №51

OReillys good customer service and knowledgeable people

Tr
Review №52

They dont always have all the parts you need, but are extremely helpful in locating them whether at another store on by ordering them

D
Review №53

Always have what I need

TH
Review №54

Was able to find what I was looking very quickly.

bl
Review №55

Great. Very nice and quick service

Se
Review №56

Customer service on point. Ive never had a problem and to be honest I like going in there just to check stuff out

Jo
Review №57

Always find the parts that I needAnd less expensive.

Le
Review №58

Nice lady that attended. Very courteous.

Ge
Review №59

Great prices, parts for most types of vehicles, usually you will never drive more than 10 or 15 minutes to find an AUTOZONE near you

Re
Review №60

I like going to this auto zone they are always helpful

Al
Review №61

Bad service, play with my point rewards

To
Review №62

The guys in the late evening were very helpful.

O
Review №63

This store has very rude and unprofessional service by manager Ignacio. ...The employees know more and assist better...had to go next door to OReilly where I was better attended and was given good service and more options

Ed
Review №64

Very very helpful got what i needed

He
Review №65

They dont know what they doing. Take too longto assist you. No organized. Very bad service

Ma
Review №66

Good location.

Ca
Review №67

This place has absolutely no training in customer service. I rather pay a lil extra and go to OReillys.

Ev
Review №68

Very helpful staff, but extremely busy.

Je
Review №69

Great for tools

Ma
Review №70

Very good 👍

Gu
Review №71

Customer service could be improved upon.

th
Review №72

Shout out Israel! He knows everything and takes care of me

st
Review №73

This AutoZone in particular I have no choice going to because it is the closest one to my house. The service is FCKNG HORRIBLE! They have rude staff and judging by the comments Im not the only one who has an issue with them. Other than one or two employees who work there who are very friendly and very professional the rest of the staff NEEDS TO BE RETRAINED IN CUSTOMER SUPPORT OR SERIOUSLY NEED TO GET FIRED!!!!!!!

ti
Review №74

Great

Me
Review №75

Customer service is goodThe staff is goodNo problemAnd prices are low

Ag
Review №76

Auto parts and accessories

Da
Review №77

Good service .. they help u fast plus the employers know there stuff.. 🖒

Jo
Review №78

Horrible customer service! I went in to buy a starter because the one I had gave out. Once I went home the new starter didnt work so I returned it and they were going to check it, they told me to come back in an hour. An hour passed by I went to see what was going to happen, turns out they lost my starter and no knew where it was! Took them a day to find it only to tell me they had to order one from another store and it was going to take a day. The day came I went back to the store asked for the new starter and they said no one put the order in for one! I asked for my money back and went next door to OReilly. OReilly had the best customer service I had in a auto parts store. Ever since I never returned to AutoZone and now a loyal customer to OReilly. AutoZone is the worst for service!

Te
Review №79

Keeps me busy and keeps my Chevy running well. I like the fact they sell tools as well.

En
Review №80

Nice service

Ro
Review №81

Ood ser. &parts

Jo
Review №82

These guys know their stuff. Thank you

Ma
Review №83

Workers should be more helpful here

Ro
Review №84

Good .service

Ju
Review №85

Counter guys arent to bright they kept givei g me the wrong part i lettery had to take in my sample and they still didnt give me the right part

D'
Review №86

Long wait. Wrong parts given and had to return and pay extra at the mecanic.

Jo
Review №87

Very helpful people

Ci
Review №88

Great customer service.

Ni
Review №89

Keep up the good work

Je
Review №90

Very helpful reasured me about my cars problem

Pe
Review №91

Was ok. Hasnt been the same since Pete left

Ga
Review №92

Great costumer service

Na
Review №93

The girls there had no idea what i was talking about ..went next door to OReilly to get the right part..

Ge
Review №94

Awesome service saves me time and a lot of headaches.....THANKZ!!!!!!!

Jo
Review №95

It is what it is. If you know what you need your going to get it. If your an idiot however...well thats a different story, and I feel bad for you.

Pr
Review №96

Very helpful employees .

Os
Review №97

You want fix you car this is the place

le
Review №98

Really bad service, careless made me wait forever.

Jo
Review №99

Manuel the manager is a d***. Made me wait for spark plugs that needed to be ordered. He helped another client and still made me wait after that. He counting the money was the excuse. Douche bag PAISA.

Mi
Review №100

Great customer service

Information
41 Photos
100 Comments
4.2 Rating
  • Address:6107 Florence Ave, Bell Gardens, CA 90201, United States
  • Site:https://autozone.com/locations/ca/bell-gardens/6107-florence-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A5358&y_source=1_MjQ2OTYzOC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 323-771-1372
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:7:30AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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