OUTSTANDINGI was in a situation, last minute clutch problems on my 2020 General XP 4 I was referred to ET from a co-rider. Took a huge chance driving 8 hours with crossed fingers that they could help. Called 4 hours ahead to see if I could even get it in. They said stop by we will see what we can do. Stopped in and was hardly out of the truck and they had both clutches off and diagnosed. Both clutches needed to be completely rebuilt. To add to it there was a huge nail in my back tire. Within an hour both clutches rebuilt, tire plugged and ready to go. Some of the work was even covered under recall work. All I can say is OUTSTANDING. Would send anybody I know back to these good people. Thanks for saving my Black Hills vacation.
The guys here were amazing! I had a issue with my RZR not wanting to start. They were able to get me in the shop immediately and repaired the part I needed right away. They also were able to do the factory recals that a previous dealership neglected. Would definitely recommend to anyone. Great people and fast service!
They went well out of their way to help us out while we where visiting the blackhills. I cant thank Rick enough. Definitely will be our go to place when we visit S.D again.
I normally am very impressed with this place, however I don’t believe I will ever service any other one of my utvs here. Last year the air box wasn’t attached correctly and dust was getting in but no big deal. Easy fix and snapped it on correctly. Done deal. July 17, 2019 brought my non running ranger in to get it up and going. Was just a simple fix. When I dropped it off they said we will just push it with a push vehicle. They pushed it alright. Didn’t even bother to put cardboard or anything in between. The tailgate had no scratch on it before and is now gouged. When I mentioned it to the service guy his face got red and I told him my license plate holder was ripped off and hidden from me. They unhooked my tailgate and threw the license plate holder in the box and reattached tailgate in hopes I didn’t see it. He admitted it. I asked him what he can do about tailgate. He just shrugged his shoulders and said I don’t know. Was gonna trade it for a new one with them. But don’t think so now. The salesman are super awesome people but the repair side of it isn’t my favorite after all of this.
We purchased a 2017 Honda Pioneer 1000, from sales representative Rick Tripp. Rick treated us very fairly. Rick returns emails promptly. We are very happy with our purchase. E.T. Sports delivered our machine at no extra cost.
Mechanic was great, customer service was not. Brought our RZR in to get fixed and the top had gone missing while in their possession. First, they told us it didnt have one when we brought it in. Then, they told us they couldnt find a replacement. Finally, they lied to our insurance agent when he called to check into the situation. The mechanic we dealt with was great, but customer service was terrible. Rude, dismissive, and wouldnt stand behind anything they told us.
I lost my keys and they had a new ignition switch and got me going again right away!
They are very helpful, & friendly. We never had any problems doing business with them.
I had a service and check up on my new used razor, the mechanic was knowledgeable and helpful
Good selection of UTVs. Great day!
The oldest Polaris dealers around. easy to get too. easy to see. if they dont have your part. they can get it in less than a week. always been good to me
Great service and friendly, cant ask for more than that.
Amazing selection of all kinds of on and off road vehicles. Excellent supply of just about any part you could possibly need even on older stuff. Ive bought a motorcycle and snowmobile here 😊
Huge selection, great deals, fun atmosphere. Theses guys know how to take care of people...
Completely clueless
3rd time delivering ATVs here. They always treated me with respect. Nice and respectful employees.
Only polaris within hours of hill city that had the belt I needed. Quick and easy other than the drive and from what I saw had a nice selection or fun stuff
Excellent selection. Helpful staff.
They have fun test driving track, you can get an idea of how the atv you are thinking of purchasing will performe. Chris is good to deal with we are happy with our purchase!
Great place great guys good dealing.
Great place! Service was awesome!
They were very helpful
Great service & extremely helpful staff.
Friendly, helpful family run business.
Great family owned business!
They are a family owned business with values.
Very good people!
Awesome!!
Locally owned