Stopped in with car trouble and Justin was able to get me the parts I need. Car runs great! Friendly and quick. Best store in Bellefontaine for parts.
Excellent customer service, spot on for any kind of trouble your vehicle has, and always able to lend a hand outside if u needed help 10/10 in my book
Staff is always helpful and knowledgeable. If they dont have what I need, they can get it quickly.
I bought a rotor and pads for my grandsons car.Got home the rotor was fine . How ever the pads where not they had been installed on some one elses car. The guy at the the counter was rude and said there was nothing wrong with them. I told him they where greasey and no hardware. I have bought alot of brake pads over the years hardware. They always came with the hardware but this guy says that they dont come with them. He up sales me and wow hardware .
Justin that works at this store was amazingly helpful. I was having car trouble and pulled in. Within minutes he was able to help me find the problem and get me the parts I needed. I am impressed with this stores employees and service. Second to none in Bellefontaine. Outstanding!
Where has customer service gone.No one else in the store and the three employees on-site refused to help find a part since I didn’t have a part number.They reasoned because they have so many options, it would take too much time.Pathetic!!
Friendly staff helped me get what I needed and got me on my way in no time!
Always have the parts Im looking for, if not they are ordered and in the next day. Knowledgeable staff.
Order part, got the part I order at the price I agreed to pay. When they said it would be in. Thats a win in my book especially by todays standard.
Nice people and they do their best to help
Best prices. usually have what I need I stock
Went to take my brake pads back for the lifetime warranty to get new ones had wrong receipt couldnt remember phone number so bought new ones went home and installed found receipt for old ones took back and still wont take them back because the transaction number they cannot find it in the computer how is that my fault whats the point of a receipt if it is no good may as well not even print them very unhappy spend lots of money here will never go back ever again lost a customer for life
Best retail people in the businessExtremely helpful!
They are really bad at picking and choosing which prices they match. Thats fine, you dont want my business Ill just order it online and save 100. I can wait 3 days for 100 bucks
Great selection.
Also has the parts my husband needs.
Very helpful
Parts store..call ahead may have to order your part from another store.
Quick and easy
Great price
Friendly staff and was able to get what I needed.
Go here for all car needs... If ur not mechanically inclined...like me...they will help u out. They offer a loan a tool service and much more
Nice peoole
I have had good experiences every time I have gone to this store. They are always friendly and have always given me the correct parts.
Expensive products but usually have what we need
Had everything we needed for the work trucks
That Micheal guy is pretty knowledgeable
Im stranded here for 3 days with a busted radiator, get it put in and they couldnt deliver me 4 gallons of antifreeze to the motel because i didnt have a commercial account. Advance Auto was more than happy to do it. Thanks for nothing Auto Zone.
Helpful Staff. They rotate out alot. Always new faces behind the counter. Tony is the man to see if you need anything that requires anything above checking out at the register.
Very helpful folks
This place have friendlier people working there than the advanceautoparts store in town. Was the same way at our old town. Advance auto just hire dumb people I think.
Great items. Clean store but staff not the friendly type. Feel that you are unwelcome
I bought a steering wheel cover for my car.
Very professional and personal help with wiper blades selection and installation. In and out in great time!
Good Military discount!
Nice people highly recommended
They were very helpful installed a new battery for my friend Wanda.
Great people good attitudes has parts or can order them
Most the workers dont even know what they are doing..
One very nice employee, everyone else has been a dick and tried to refuse service and not follow through on warrantees. Low quality parts as well, alternator broke after just two months. Go anywhere else.
Really helpful staff. Above and beyond whats necessary. Friendly, genuine.
Always has my parts in stock
Really good customer service
Its ok. Service isnt too bad depending on who is working when.
No frills, had what I needed
Went there for rotors, front caliper, and caliper bracket. They didnt actually have the exact model of my vehicle but proceeded to tell me there was no difference between the one they had and mine. Me being an average Joe who knows enough to be able to remove parts and put new ones on didnt have a reason not to believe them. Turns out the bracket is slightly different. So months later when I found out I tried to return them. One employee offered to give me a full refund. But when I arrived the manager refused to refund the bracket because it was out of warranty. I would understand if I was returning it cuz it was broke but it was only because it was the wrong one. So I got screwed by autozone giving me the wrong part and not paying me back. Now I had to pay even more out of pocket to buy the right one. Do not go to autozone. They will screw you over any chance they can if it means keeping money in their pockets. The employees there dont see you as a customer they see you only as the next pay check. OReillys is a better choice. They actually make sure the parts you are receiving are the right ones.
Good place to get your parts
Didnt have what I needed but employees were helpful.
Helpful and friendly staff
Super helpful.
Rude dont wanna help you at all
Somehow I always get the wrong parts Everytime 😂
Very helpful staff.
Not my go to store but always helpful if Im in need of parts
If there is a questionable problem I go there first for their free diagnostic.
Very clean store. Very friendly associates.
Always friendly and helpful!
Have everything you need to fix your car
Always nice and helpful
Great customer service
Ehhh at best
Always helpful
All the parts you need
Helpful Associates
Typical auto parts store.
The only place I go
Great service
Nice people
Nice guys
Always has what I need
Oil is high $$$
No help
Awesome
Okay service
Always there to help!!!
Friendly
Very good service and very helpful employees 100pts