Worst service ever, they destroyed my car and they refused to pay for it... I would never treat a paying customer with rude service like the bellflower,ca jiffylube. I paid for a service and it, Failed less than 3months. I m not happy with the service π‘π‘π‘π‘π‘π‘π‘
Very good service, they recommend all you need and explain with details whats the best option for you. I am happy with their service.
They talked me into something I probably didnt need! Plus they didnt vacuum my car at all!
I made a Phone order. It was ready when they said it would be. Love the brussel sprouts.
Super customer service I recommend this place and the person who served me.
I was not happy I didnt have the change of oil here, because of this I will never go to another Jiffy Lube they need to find ppl with better customer service its just horrible I just couldnt believe it they need to review their change of policies and learn how to handle customers better
Best service ever. The guys are very thorough and explain everything with detail!
Paid 25 dollars for lube on my fitting ball joints and still hear squeaks .
Great service. Remember to take your coupons to save a lil cash.
Absolutely love the experience at this jiffy lube. The workers in the garage made it very quick and easy for the oil change to happen. Theyve adapted very well to meeting cove in 19 restrictions, allowing people to drive through the garage and stay in their car if they want to. Also really enjoyed the energetic atmosphere of the workers talking back and forth to each other. Very friendly, I felt very comfortable during the entire transaction. Very helpful, would definitely recommend!
They are very nice and do a good job. Very fast too.
Easy, fast service. Thank you
Very fast service, stayed in the vehicle until time to pay. Check online for coupons. found one for $20. off
What? Theyve got to be kidding here! I was in the Bellflower area and my dash all of a sudden read change oil so I went there to check it out and it turned out that it was just a temporary sensor malfunction but when I asked them how much an oil change would cost, the guy said $124 with synthetic oil with a straight face. Who pays this? My normal place only charges $45 for a synthetic oil change. Jiffy Lube is crazy, thats ridiculous...
The guys were kind as always. Luis and Austin were very helpful. The maintenance light was still on so I brought it back and they immediately handled it. Thanks guys!
Good and fast service. A little expensive comparatively. The oil change was done while i sat in the car.
I went oil change and they disability (I couldnt talk) they help out
Great job fabian n jose g.
Jiffy Lube is where I always get my oil changed, because they do quick and clean job, good service always polite and professional πππππ
Fenske had great customer service
Quick oil change and friendly staff.
Anthony is very knowledgeable and Prado is very helpful. The service was very quick.
Gerald was very helpful and professional..awesome service no need to step out of your car...they dont go into your vehicle with all social distancing messures being followed. Its my first time here my time is valuable to me so..with that being said Im happy customer whos car was serviced in an adequate and timely manner
Think twice if you need to come here for more than oil change or tire rotation. In my visits here Ive seen that they are not very knowledgeable and yet will charge you as if they were expert mechanics. Do not come here to figure out whats wrong with your car...you will regret it.
The reviews are all over the place but for me, I felt that this was a good experience. I was listened to and therefore they did not try to upsell me, which is part of their job. They were all extremely respectful and helpful and good natured. We discussed some known issues with my car and I will definitely go back.
These guys rock!! Very professional nice and informative. Great example of customer service
This is our family jiffy lube of choice. We come here to perform the oil change on our cars and any other changes they may need, and we are always welcomed, and receive good services from the team members at this location. Shoutout to Dess for going the extra mile.
Awesome job Samantha! I enjoyed your service and the conversation that we have about my car. Thank you so much for the great service!
What an experience, came into the jiffylube for the first time in a while (my last visit was before covid) and the workers sure have changed, I cant tell if its because of new management, or new workers, but I was in and out in a ... jiffy ... sure I had to stay in my car, but everything was brought to me, I could hear everything going on so I know my car was getting taken care of! Dimson was a great pleasure to meet, spoke very clearly and broke down everything my car needed, his aura really put my cosmic energy in line today ! Thanks again dimmy
Great deal quick professional service
Got in, got out. Quick and clean. Good location. People did their work well. I observed them double checking their work. Great job.
PRADO WAS VERY HELPFUL GOT ALL MY WORK DONE.
Shop manager Adrain and staff provided great customer service by keeping me inform how long the service will take, not letting me waste time. I look forward to getting my car serviced here as I know it will be smooth transaction. Thank you Adrian for such great customer service and showing you truly care for the customer :)
Nice clean and professional
Very fast and good price
Great service tech Gustavo & Daniel π
Fast ... friendly .... good price ....
Staff are greatπ
Very bad customer service they noticed when I got there signaled me 1 minute. I waited 10 minutes and still no help so I took off. And I aint bringing back any car
Customer service was great. But whoever serviced my vehicle bent a metal plate under my car and everytime I go over dips it scrapes. So that gets a little Annoying.
Can unscrew a screw that was to tight nope the wont help not even if you ask to be charged . Dont waste your time none of this people will help just buy yourself a good drill .. you dont need to be over charged for a simple oil change . All they do is unscrew one bolt and let the oil drip .
They are beginners trying to act like mechanics. 2 bad experiences here. Sorry I wont be back. Not even for the over-priced oil changes.
Expedited service, this is your spot.
If I could give less stars I would. Had the worst possible experience here. Not only did they mess my car up twice, but after acknowledging that it was their mistake they refeused to fix it or pay for it. Never going back. I recommend you go elsewhere
I bought a gift card off of Amazon thinking, I have a used car, this would be useful in lean times when I need oil changes, or a new battery. Anywho my first purchase was to change my wiper blades, it was a pleasant experience as usual the reason I bought the card in the first place because of their great customer service from previous experience when I didnt spend a dime getting air in my tires. So I sadly give them one star because I ended up loosing the gift card theres where my love ended for this company. To make a long story short,they have a record of me using the card, with the card nuber, but yet when you finally get to their, customer service people, they are as useful as a glass hammer, the end. They stole my money, period.
Been here a few times first time no issues got done in an adequate time and manner the second time I had to edit over 3 hrs n then was told that they were waiting for an oil filter for my car and when I inquired again about it 10 min later my car was done so honestly I feel none of the work got done in would not recommend this place nor am I coming back here
Fast and the reasonable price.
Went for an oil change and no one was in line or getting an oil change had me standing out in the rain by my car. Took 20min. for one of the guys to give me an estimate of $195.00 and a $25.00 service fee so I left. for a 2007 BMW 328i. Today 2pm
The service was fast and super friendly Im definitely coming back here for all my car services
Nice, Respectful Team and Great work. We will be back!
Great service and honest staff I always get my oil changed here.
Take too long i was here 2+ hours, also those employees talk too much to each other and little work done. They didnt even know how to remove the oil filter from my Hummer h2, I usually go to Lakewood jl on imperial and Lakewood fast service there.
Professional. All the way
My experience was not horrible but while waiting on my car to be done, I did a little bit of research on 2 additional services they offered me while they did the oil change (you have to know what your car really needs because theyll keep offering things until you say yes to something other than the oil change) both of these services were double the price I would have paid elsewhere. Not sure if the sales people are paid commission or just have quotas to meet but be careful because theyre really pushy. The other thing that bothered me was their confusing method of explaining a quote that included marked up prices so they can claim a discount that was already promised up front, the banners on the building already promote a $12 discount on oil change, yet the quote lists the service at the original price and then the rep offers a $20 discount off the entire service but thats really only an $8 discount, the other $12 were already a given. I guess Im just saying be ready to say no and dont get tricked.
I shouldve read the reviews before coming in here. The wait wasnt bad, I had come in with a Groupon and didnt expect stellar service or a short wait, but what ticked me off was the woman upselling me on an air filter, and when I wouldnt budge she promised me a discount on top of my Groupon. Surprise, the discount didnt apply even though she promised and I had to pay 35 dollars for a simple air filter replacement that I repeatedly told her I would do at a later date, but was guilted and bribed into doing FALSELY and NEVER GOT my discount. the best they could do is offer to waste more of my time and put the filter back. Their manager was gone, I will be coming in later to try and get my discount back. As I was driving away, I noticed they did such a poor job they didnt even change my oil sticker or filled up my tires, as my tire light was still on. Hands down the worst service Ive ever received.UPDATE 5/21/19- the owner responded to my review and pretended to care and asked for my email. They NEVER got back to me after almost a month. He did for appearance so as to not appear like they are not fraudulent. I bet his most recent positive reviews are bought. PLEASE DONT GO HERE
Great customer service ..serviceperson spoke in low respectful tones. Very knowledgeable. Good accomadations while waiting. Upon leaving showed me all points checked .. great experience ..will return ..not to mention the best price in town.
I was there for 3 hours for an oil change and new spark plugs and wires. They had an apprentice change my spark plugs and he totally screwed up to where they had to have the top mechanic fix it the next day!( Kept it overnight!) I didnt know he was an apprentice until the next day when I came to pick up my car. My car was running worse than before I brought it in. There employees need more training! I will never go back!
The staff was very polite and efficient. The service was fast and I got out of there very satisfied.
I took my car for oil change, oh they are friendly alright. They tried offering other services, but I said no, just want oil change. 3 days later I noticed theres oil leakage on my drive way. I took it back and they said it was one of the screws wasnt tight properly so they adjusted then send me off. about a month later I noticed oil leakage again. My son decided to check it out, he found that was too much oil they overfilled the tank. also the fluids they said they top them off was absolutely false... So people stay away from this location..
The service was awesome! Ishmael was great!!
I have a 2007 dodge caliber no problems runs good ...i came into this office for a oil pan replacement i had one customer ahead of me when my turn came up they gave me a price said it will take about two hours i agreed it took six hours and they also did an oil change and charged me full price on it i had just gotten a oil change two months before with this company and we never agreed on the change that day on arrival so once I paid and received my receipt i read over it they said they vacuum my vehicle added wiper fluids wiped the windows etc when i got to my car none of that was done and after about a week i noticed my radiator had no fluids went to get it added & it started to leak hmmmm
Was awesome not only did my oil change but cleaned my windows and vacummed my car
Great car place
Great customer service. The service was really fast. I was in and out in about 45 minutes.
122 for an oil change is highway robbery
Pretty good service and nice people
Awesome service dont take my car anywhere else.
Excellent service .. open until 7pm
My experience was good quick service price is good if you have coupon
Best service and fast!
Slid right in
Streamlined check-in, you getta the car, employee matches your plate number (if youve been here befor), then pretty soon you out the door! (Been here 3 times, fast convenient) did I mention they have wifi and tv and soda machine, unisex bathroom!?
Everyone is always polite and efficient.
Bad service at this location. Didnt clean my windshield, windows, didnt refuel my washers fluids.
I love coming here. They try to work with you, I know Im save in the road with theyre service.
Great service. Professional, thorough, courteous.
Great place very fast service
Service was good, restrooms needed to be more sanitary
They left the oil cap off and put the wrong oil plug so oil leaked.
PLEASE PEOPLE BE CAREDFULI didnt wanted to have no cheap mechanic do my breaks so....I went to have my brakes changed here in Jiffy (I thought because of been expensive and known there was no shady things going on here)WELL I WAS WRONG! They came to me saying I needed my disks and breaks and I had a tube licking break fluid. It was going to be 530 I said its way to much solo they gave me a πdiscount πfor 480 I said ok I need my breaks. After they finished the job it was only for the front I needed to pay like 200+ for the back I said maybe next time. 2 days later I hear a noise coming from the front tire on driver side. Took it again they said everything was fine it was the new breaks. On the 4th day saw a puddle of fluit in the ground checked my oils . the transmission oil was almost empty. Went back again and said THE NOISE WAS NOT THE BREAKS THIS TIME WAS THE AXEL I WAS WHAT???!!!π¨I SAID HOW MUCH TO FIX IT AND HE SAID 500π΅I SAID 1000 IN ONE WEEK AND YOU COULDNT SEE IT FROM THE BEGGINING???!!! WELL TOOK IT SOMEWHERE ELSEGUESS WHAT!?!? IT WAS NOT THE AXEL MY AXEL WAS IN PERFECT CONDITION!!! SOMEONE PULLED MY AXEL OUT FROM THE RETAINER AND THATS WHY I WAS LICKING FLUID FROM THE TRASMITION COST ME $110 FOR THEM TO REPLACE THE RETAINER AND WORK. ***NOW IF ONLY JIFFY LUBE TOUCHED MY CAR FOR EXPENSIVE BRAKE CHANGE AND NEVER SAW THE AXEL OUT? WHO PULLED IT OUT???? JIFFY STAFF!!!!!! I WILL NEVER GO THERE FOR ANOTHER SERVICE AGAIN!!!!!
Very friendly and fast
They dont know anything abiut cars!I went in and asked about my engine and why it was smoking and rhey couldnt figure whats wrong ! Then I got an oil change and they left my oil cap off and all the oil spilled all over my engine! I was inhaling oil for days! Im really upset and wont ever trust these guys
Polite and fast service. But next time I want to see the Standard Oil Change as an option to select from too.
Pricey had a groupon for a oil change wanted to charge me and extra 72.00 on top of coupon I walked away
Fixed my drain plug
Great Staff !!!
Great Service!!! ππ½
They changed the oil in my car.
Good service.
Brought my two cars for oil change but after I checked one of my cars Honda oddssey steering fluid level was too low and they forgot to top up, whereas they told me they are done.its only after I checked I found out nothing was done.but the manager did top up later.not a good experience
Graft service. Honest and professional.
Quick and fast
Lack in training
Fast service but area is super busy. Too much traffic and humans.
Went for an oil change the broke the seal and my car leaked oil everywhere took it back and the said they replaced it the first guy apparently broke it they said then the same thing happened told me the did it again and third time i just decided to take it somewhere else dont bother with this place
Legit oil changes, if your car is lowered like mine they can still do your oil change !!
I can always count on them to tell me whats wrong with my, what needs fixing now and what can wait for next time.
Fast service an professionally