After purchasing jewelry from Gennaro’s many times over the years, of course that’s where I went to have a very sentimental and special ring re-sized. Irene and Lisa were exceptional! They ensured that everything was 110% perfect before I left the store (and they were so pleasant to work with). I highly recommend Gennaro Jewelers for all jewelry purchases or repairs!!
Highly recommend!! Needed a new engagement ring setting. Unbelievable selection on-line and in the store!! From the moment I entered the busy store I could see that the level of care I was about to receive would be superior!! And it was!!The expertly trained sales people and technicians are accommodating and trustworthy!! And most important, I am a satisfied customer and so very happy with the new setting for my diamond! Thank you, Gennaro Jewelers for an exceptional buying experience!! I will definitely be telling all my friends and acquaintances!!
Amazing experience and even more amazing result! Diana was super super helpful, walked me through everything I needed to know to pick out the perfect engagement ring (had my then girlfriends info all organized and on file and ready to go from the jump!). My fiancé absolutely loves the ring and cant stop admiring it. 2 separate friends of mine had recommended Gennaro Jewelers separately, and they were both 100% on the money!
Since the first day I walked into Gennaro Jewelers I was quite impressed at the kindness, patience and professionalism I experienced. I went in with my original engagement ring which is 32 years old --- the band split away from the diamond band and the prongs were very worn. They explained to me my choices and gave me a recommendation. It was a hard decision for me because I loved my original ring. With extreme patience and kind and caring help, Raquel walked me through every step of resetting my diamond in a new band and utilizing the diamonds in my band. I was quite reluctant and nervous, but together we figured it out. I went today to have my diamond set.... I was there the entire time and they do not rush the work... my diamond never left my sight. Today along with Raquel, I had an amazing, very talented and professional team caring for my ring. I would like to give a shout out to all of them ---- Raquel, Frankie, Tom, Josephine and Todd. They each had a key role in the beautiful, stunning end result. Thank you for putting me at ease and for the amazing end result! I love my newly set ring!!!! Dont hesitate to go here for a purchase or a repair! You will not be disappointed!!
Words cant describe the service, assistance and delivery of the engagement ring Gennaro provided for me. They are truly amazing. I want to say a special thank you to Angela who helped me from start to finish in finding and purchasing the engagement ring. Angela helped explain to me everything I needed to know in order to find the right ring. A beautiful thing at Gennaro is that they will never force you or rush you to buy something. It is all about the customers comfortability and personal preference. I would also like to thank Frankie, who helped do the finishing touches in customizing the engagement ring in order to have it the way my girl wanted and to give it that nice EXTRA POP. Frankie is truly a skilled professional in his craft. Everyone at Gennaro is amazing. I look forward to purchasing more jewelry from them in the near future. Thank you Gennaro!
I have been in the process of designing a custom ring using my grandmothers engagement diamond. From start to finish, I could not have asked for better service. Beverley assisted me along this journey by helping me pick out the best ring style, accent stones, and metal type. Upon each checkpoint for approval to progress, I could see my vision becoming a reality. I am beyond happy to have this ring and I am so excited to have it for the years to come. Thank you!
I found my father-in-laws 1940s gold watch stuffed in a bag in the bottom of a shoe box. I took it to Gennaro Jewelers for restoration. Wow! The watch got a complete overhaul and new crystal. It is beautiful. The staff is courteous and efficient, and I could not be happier with the outcome. I highly recommend this jeweler.
Went to Gennaro Jewelers to have a new setting designed for an older engagement ring. From the minute we walked in we felt comfortable. They are completely professional and confidence inspiring. Sean was with us for the entire process and made us feel a valued customer. We couldnt be happier with them. The ring turned out exceeding expectations. You have a customer for life.
We recent ly visited Gennaro after seeing a commercial on local News12. We walked in and we really felt like we were long time customers and like family. What a fantastic experience. A salesperson came right over her name was Angela and immediately we felt as I mentioned that we were long time customers. I am a first responder and they cleaned my rings (in front of me) gave me a great first responder pin. She had the owner come over (Gary) and we talked for a few minutes. This will be our go to place for Jewelry. They had a beautiful selection of everything and you can add things to your wish list that way if anyone wants to buy you something they already have an idea of what you want. Fantastic experience
Lisa was absolutely fantastic! My fiancé went in looking for wedding bands, unsure of exactly what we wanted. We never felt rushed or pressured. Would absolutely recommended Gennaro’s!
I was lucky enough to work with Sean at Gennaro Jewelers and it was easy as pie.I had a custom project that another jewelry store failed to complete, let alone provide any sort of acceptable customer service during the process.I walked into Gennaro Jewelers and Sean ACTUALLY listened to me, provided great insight, and EVEN SAVED ME MONEY.I never had to worry about getting a call back from Sean, or the quality of the work.Even the other staff I interacted with were friendly, knowledge and just enjoyable to be around.I WILL ABSOLUTELY be coming back to work with Sean on the bigger project soon.
Our experience with Gennaro Jewelers was wonderful! Angela, Diana and Kathryn were knowledgeable, insightful sales representatives who found a setting very similar to my original engagement ring. We were shown magnified views of our diamonds and settings on a large monitor and we were given a detailed description of the stone and setting. The craftsmen, Frankie and Ravi, are true artisans. Incredible!! All their intense, skilled work is highly impressive. And, our diamonds never left our sight.
I love Gennaro!! I honestly was only going to look because I needed to reset my engagement ring 31 years later! Time flies!! Beverly was our sales lady. She was so lovely and knowledgeable and not pushy or overbearing!! She listened and found a beautiful setting for my diamond and a matching wedding band. I loved the selection, there was plenty to choose from. I walked out that day with two beautiful rings. My diamond was always in view. All the staff were so nice and helpful. I really was impressed and delighted!! Love my rings!!! Thank you Beverly and Gennaro!!
I am over the moon with the service at Gennaro’s. They are professionals in every sense of the word. Raquel was soooo helpful and knowledgeable and courteous . They checked my diamonds in my rings, reinforced the stones in their settings and cleaned and polished them to perfection! All right in front of me the entire time. I recommend them to anyone who wants any jewelry work done or needs to buy. It was like being in the diamond district but even better!
Excellent service helping me find my wedding band! I couldnt love it any more and highly recommend this jeweler -- theyve been around for a long time for good reasons
Had the most amazing experience today at Gennaro....consummate professionals who share their expertise and time with genuine caring and respect. I dropped in last week to have my engagement ring setting checked to make sure stones were not loose.... the stones were fine but there were several cracks in the platinum! I would never have known! Today I had the repairs done and from the moment I walked in, I was treated like “gold”. Each step was fully explained, my ring was ALWAYS in my view, and everyone on the team was there to assist. Beverly walked me through the process and could not have been kinder, it is very clear that all who work at Gennaro Jewelers love what they do, are excellent at what they do and love their customers. I am a forever client from now on. I felt completely at ease and my ring looks FABULOUS!....even better than I could have imagined. I COMPLETELY TRUST AND RECOMMEND GENNARO JEWELERS!!! Thank you all! Stay well and safe.🌹Leslie
My husband and I took our wedding bands there for some cleaning and repairs. We had the pleasure of working with Irene.The whole experience from startto finish was pleasant and professional. Irene was incredible at sharing her knowledge of the jewelry and the process to which our rings would go through for cleaning/repairs. She never once let the ringsout of our sight! She was extremelyclear with costs upfront and never pushy with any suggestion she made for the better care of our wedding rings. I will be going back for everything I need/want in the future!!! Thanks Irene :)
The women who work here are stuck in highschool. News flash, you DONT have to be dress nicely to have money. They looked me up and down meanwhile they are working a 9-5 and I’m coming in on a beautiful early afternoon to inquire about getting some jewelry fixed. If I was poor, don’t you think I’d be working? Never judge a book by its cover because the real rich never show off.
Went in to get the prongs of my engagement ring tightened. Id heard about this place not letting your jewelry out of your sight and they are not kidding. The moment they take your jewelry and have to move to another area of the store, the jewelry is held at arms length over their head while you follow along.Thomas assisted us in the process. And while he appeared to be relatively new, he was very personable and knowledgeable. He steam cleaned our ring and reviewed it under a high powered camera lens that showed it on the large public viewing monitor to review the characteristics of our diamonds.They assessed the repair that needed to be done and determined we needed to come back another day. But know: if it can be done right away, they will do it on the spot.Note: this is not a sleepy jewelry store. They were really busy. If you want to mosie around/shop and see what they have on display, weekends arent the day to do so.There were about six salespersons each helping their own customers. Most were single customers; others were couples, but all were actively being helped. It appears that most were there for repairs/cleaning, picking up or just knew what they were looking for. All joking aside, they were like bees buzzing around a hive. All zig zagging around each other, Jewelry in hand taking to the next station.We were there for about 30 minutes from beginning to end. And when we left, there was a line outside waiting to get in.For those that are wondering: Masks are optional if you are vaccinated, and requires you to wear one if you are not. But everyone that was working was masked.Also, they have two large displays of First Responders jewelry, if your in need of that.Lastly, they had The Wizard of Oz on loop, muted, playing on the other monitors. Not sure why that was about but it was kinda cute.
Words cannot describe how amazing this place is. They are so extremely kind and professional. I went in with my mother to get her two rings checked out and to get a price. They clean the jewelry for you, and the coolest part is they use a specific color paper clip so you know it’s yours. EVERYTHING that is done in this store is done in front of you. The jewelry NEVER leaves your sight and they honor that. Then they put your item under a camera and put it onto a TV screen. Someone will help and show you any issues with your item and show you how to know it’s yours just In case any place tries to pull any funny business. The person who helped us was Beverly. She was extremely informative, and had a wonderful personality. We asked a bunch of questions and she did not hesitate to answer them all. She did not get annoyed or upset and she made sure we understood everything about our items. THEN Beverly brought Gary out. Gary is the most knowledgeable man you can speak to. He is no joke. He will tell you stuff as it is, no sugar coating anything and he will make sure that you understand everything. We probably talked with him for 30 min and it was so nice of him to take the time out of his day to talk to us on how to protect our rings, how he believes we can sell them safely, what price is right, what we should look out for, and he also gave us history of Gennaro jewelry! This guy is literally amazing. If you need any help definitely talk to Gary or Beverly. We left the store so extremely satisfied and i totally recommend that you check them out whether you’re buying, pricing, or even just looking. This place is amazing and the staff is absolutely fantastic. 11/10
Totally Amazing!! I brought in my grandmothers diamond and picked out a ring with the help of Angela, one of their staff members, and they sized the ring and set the diamond for me. The diamond never left my sight. Angela was amazing, very professional, helpful and patient. The entire staff does a fantastic job!I highly recommend Gennaro Jewelers.
Raquel was very pleasant and attentive. My wife has a vision problem and they took the time to show and explain the whole process. Extremely patient and concise on the repairs necessary for several rings. I would highly recommend them for any quality repair needed. All covid safety guidelines were properly enforced.
Everyone at Gennaro is helpful, informed, and excited about making sure their customers walk away with what they love. This year I had a baby and my husband bought me a ring for our son. I wanted it to match the wedding band we got at Gennaro two years ago. When he came home and it wasnt exactly what I wanted the ladies helped me pick out something even better that I was looking for. Diana, Beverly, and Raquel were amazing in helping us pick out and get this new ring sized the same day. They prioritize safety during the pandemic as well. Were never going to another jewelry store! Thank you Gennaro Jewelers!
I had been to Gennaro Jewelers many years ago and I went back recently to have wedding rings resized. They did an excellent job and explained every detail of the service while I waited. The staff is attentive, professional and courteous and they work with one customer at a time. I am also happy that they are taking pandemic safety protocols seriously and I felt comfortable waiting in the store with other customers. They have an amazing selection of high quality jewelry. I highly recommend them.
Excellent service and attention. Kathryn, Raquel, Lisa, and Frank the diamond setter were their usual exceptional. It will be the same with anyone you deal with. And it is a fact your diamond never leaves your sight.
The customer service helpers could not have nicer or more professional. Everyone took the time to make me comfortable and to ensure that the service was professional and unhurried. I was really impressed.
What a pleasure it was going to Gennaro Jewelers for my wifes new engagement ring setting. From the moment we walked through the door we were greeted with a smile and pleasantries from Frank who directed us to Kathryn and Adriana. The level of service was nothing less then incredible. Adriana was awesome. She was able to understand exactly what my wife was looking for in a new setting. In no time she showed her the perfect ring setting for my wifes diamond. The care and attention to detail in making you feel comfortable while creating the new ring was something Ive never experience before. We were given an education on our stone and diamonds as a whole. Your own diamond is never out of you sight. We were very happy with our appraisal by the Gemologist and the workmenship of the jeweler creating the new ring. My wife couldnt stop looking at her new ring after we left. Happy Wife, Happy Life !! Thank you Gary Hudes and the entire Gennaro Jewelers Staff. - Mike S.
Last week I brought my Diamond Ring to be reset to the most amazing Jewelry Store, Gennaro Jewlers. It was an incredible experience. Mara waited on me and treated me like family. My Diamond was never out of my sight at all times. The Diamond setter was the most professional I have ever seen. My ring looks Exquisite. Will never go anywhere but Gennaros. Thank you, sincerely, Nancy
Went to Gennaro Jewelers today and I couldn’t be happier. I appreciated their honesty about which of my items could and couldn’t be repaired - I’d rather know the truth than have them charge me for something that isn’t going to turn out right. Laura was a huge help, stayed with us through the whole process, explained everything in detail, and went out of her way to make us happy and comfortable. As far as I’m concerned, Gennaro is now the only jeweler on the island.
I visited Gennaro Jewelers twice over the past two weeks. I had the pleasure of working with Raquel, Laura and Mara. Each one was beyond helpful! They are professional, knowledgeable and kind. They took their time with me and answered all my questions. There was no pressure at all. Both visits I left extremely satisfied with their service.
I just wish I had a before pic, but my brothers house burned down this past Saturday. His and his wifes wedding rings were found (unbelievably), but burnt to a crisp. I took them to Gennaros to see if there was anything to be done. Unfortunately for my brother, his ring didnt do so well (titanium). But, they were able to clean it and he likes the blueish shade of purple it is now, so he is still going to wear it. (It does look kind of cool.)They spent 2 hours on my sister in laws rings. They replaced a diamond, tightened all the prongs, dipped it (once the char came off, it looked pink) and shined it up. They look as good as new. Only under a microscope could you tell there was any damage.When I went to pay for it - they wouldnt take any money. I literally started crying and hugged anyone in front of me. They dont know me. I go in there every couple of years for a gift. These are just GOOD people!! I started going there when they were on Oprah years ago, they are one of, if not THE, most honest jeweler in NY.So, if anybody is in the market for any type of jewelry, please consider Gennaro Jewelers, in Bellmore, with special consideration to Sean for being so kind and patient with me
My entire family have been going to Genaros for over 30 years. We know the owner very well. This jewelry store is the very best. You can always trust them because your diamonds NEVER leave your sight . The staff is very knowledgeable and also very nice. We won’t go any other place but Genaros. That’s what you should do too!
Classy operation! Honest and knowledgeable staff who patiently guide you to ensure a positive buying experience!
Shoutout to Beverly!! She helped me resized my rings after having my son.. she made sure they fit perfectly and brought them back to life 10/10 Recommend them 🤍🤍
Simple...I trust them!
My wife of 35 years has been mentioning she would like her original engagement ring reset for quite some time now. We went out to Gennaros for her birthday and Raquel did an incredible job assisting us! Not only did she give us a great selection to choose from, but she made the selection process fun. We went there to “look” and left with a “new” ring on my wife’s hand. The original diamond pops in its new setting and my wife is very happy! Thanks Raquel
Everytime I go to Gennaro Jewelers I know Im going to have a great experience. I went on Saturday 12/19/20 for a Christmas gift and I was helped by the most patient and helpful sales associate. I found that piece of jewelry I knew my wife would love and am so grateful for all of their help.Helpful staff, quality product, and honest practices. Shop at Gennaro.
I took my Mother to your store on 10/17/20 to have have her 2 rings adjusted. Laura and Tom were very helpful and professional. They both worked together to fix my mothers rings. We were very pleased with the results. We will be back, whether its buying or repairing our jewelry.
I took my wifes engagement ring to be fixed as one of the posts were bent that hold the diamond in place.I was greeted by an extremely friendly and knowledgeable staff,most notable being Raquel who helped me with my issue.The head needed to be replaced and I will say that the service,price and professional nature of the business was outstanding.You truly never loose sight of your ring.I highly recommend Gennaro Jewelers for a very pleasant,easy going experience for any of your Jewelry needs!!!!
Went to Gennaro Jewelers to have my engagement fixed and DIANA showed me and told me I needed a whole new setting, she helped me pick a new setting and explained the whole process to be done which was amazing, as she was and so very helpful. The ring turned out beautiful.
I came in to have a stone replaced on my mothers wedding ring. The ring is 95 years old and has an inscription on the inside of the band. Angela helped me pick out a stone and explained the process. I was nervous because of the age of the ring and concerned about damage to the inscription when the ring was cleaned and polished. Angela made sure to note not to touch the inscription. The final product is beautiful. I am very satisfied.
Great job cleaning, polishing, and setting a couple of tiny side stones on my ring. Made sure the ring was in my sight the whole time too. Thank you very much!
Had to go there twice. Initially i went to get my ring re sized but my consultantant and the ring setter ended up finding that my ring was never properly set. You ALWAYS have your ring in sight and they show you on the screen in detail of your ring. My consultantant was DIANA and she was amazing!!!! My fiancé and i will be going back there to her for our wedding bands. And everyone who works there is super friendly:)
I had the most pleasant experience at Gennaro’s. I had the pleasure of meeting with Gary. He was patient, kind, and genuine. I had brought in some old jewelry for him to look at. I have very little knowledge about diamonds and jewelry in general so I didn’t know what to expect. Gary didn’t talk to me to just “try and make a sale”. He had a true discussion with me and made sure I was comfortable and understood all the information he had given me. All of the staff I spoke to were knowledgeable and professional. I am so pleased with the service I received at Gennaro’s. I would highly recommend them.*I also felt very safe. There was a guard at the front of the store monitoring how many people were in the store to meet COVID regulations.*
Five years ago, when I wanted to purpose to my wife, I went in search of rings, two simple hammered white gold wedding bands. I was unpleasantly surprised to be confronted by prejudice. After realizing that I was part of a same-sex couple, two jewelers said they couldnt help me. In the end, I had to order the bands online.Yesterday, my wife decided to buy me a beautiful diamond wedding band for our fifth wedding anniversary. We went to Gennaro Jewelers. Because of my experience in other places, I was nervous about going in and trying on rings with my wife. Laura assisted us and told me that it was perfectly okay to take my time. I tried on so many rings and chose the perfect wedding band with five oval cut diamonds.As we waited for Laura to prepare my ring, the rest of the staff praised our choice and were so kind to us. The atmosphere helped us relax and enjoy the moment. The experience was happy and exciting.Thank you so much, Laura and the rest of the staff at Gennaro Jewelers for helping us choose a ring that will be part of our family and our love story forever.
First experience at Gennaro Jewelers and it was a great one. My wife has been wanting to have her engagement ring and wedding band resized so we decided to visit after a local jeweler to us in Bethpage was closed. We were not at all familiar with Gennaro - aside from seeing it when we visited a local restaurant for breakfast a couple of months ago.Angela welcomed us and introduced us to Gennaro. Most do not stumble upon the store as we had. They get customers based upon positive reviews their existing customers share with others. Angela took care to explain their services and what they could do in the shop on Sunday - on the same day we visited. We would spend a good 75 minutes in the store. During that time, the rings were always in view. In fact, they bend over backwards when the rings are moved from one station to another in the store. Initially, Angela cleaned the rings. She then put the engagement ring under a lens so that it could be magnified before any work was to begin. We were given a clear estimate up front regarding the cost. We agreed to have the rings resized.The rings were brought to a series of technicians. The first used a couple of tools to ensure that all stones were secured. Angela then brought us to another station where the rings were worked upon. My wifes rings were sized to her liking and satisfaction. There were two individuals who assisted with the resizing process and there is too much to explain. In the end, my wife got back her rings as if they were brand new. They were stunning and they looked perfect. It was such a good experience that I will definitely visit them for any future jewelry needs. Customer service was five stars. Again, it is very important that the rings, especially the engagement ring, never leave your view. They made sure of that throughout our visit. We were so glad to have chosen Gennaro for this work.
My visit on Thursday was such a delight! I needed to have my engagement ring fixed-one of the 5 prongs was broke. When I arrived a gentleman named Mark helped me. Besides being professional, he was genuinely concerned with my issue. He took his time to explain my options and his recommendation. My biggest reason for coming here was the fact that my diamond is always in my sight. And it was. The entire process was fascinating!! Mark constantly kept a check on me and the status of my ring, explaining what exactly was happening. The head of my ring was changed to a 6-prong securing my diamond. The man who adjusted the prongs took such precise care..AMAZING! As was everyone that took part in the process that Mark walked me through. Mark completed my visit ensuring me my absolute satisfaction and I truly walked out in awe of my “new”beautiful ring...Janet S.
Diane was so welcoming and wonderful! She was thorough, understanding and kept us at our price point. She even cleaned my engagement ring for me and had my wedding band appraised while we waited. Thank you Gennaro’s!!
My wife lost the diamond on her wedding ring. We bought another diamond and took it to Gennaro to set it on the ring. Laura was very professional, attentionate, knowledgeable, and helpful. She explained all the steps and answered all our questions. The diamond never left our sight. I enjoyed watching the jewelers in action, carefully maneuvering these tiny drill bits and instruments. It was quite a treat for me, a tool lover. The ring became like new, with a new luster. Its such a friendly team! They made us feel welcome and made every customer feel special. We were very satisfied with the quality of the work. Job well done Gennaro! Thank you.
We were amazed ! Diana was a great help . Everyone was excellent ! Absolutely loved this place so glad we tried it ! always heard the commercials but never had been there ! will defiantly be back ! Diane and Guy !
Angela was so thorough and kind, even gave me a first time customer discount!
Five star reviews dont come easy, they are earned! This wonderful business in Bellmore Village has been here a long time and there is a reason for it. Exceptional Customer Service. Experienced sales people and expert jewelers and diamond setters that are highly skilled professionals. The store is busy all the time, and still it seems as if you are the only person your salesperson is working with. Jumping back and forth does not happen here. I say this because we had jewelry piece made from our Garnets and diamonds and with a chain and a great deal of input from Pearl, our salesperson we got an amazing piece of Jewelry. If you are in need of a piece of jewelry, a watch repair, they fixed one for us too, or looking to buy a great gift, thus is the place to go.I did not give them a 5 star review, they EARNED it. Patronize this business, You will not be sorry.
I just came back from my first time at Gennaro Jewelers. I am recently engaged and was given my grandmother’s heirloom ring. I loved it and didn’t want to change it too much, but I knew that it needed a re-sizing, a deep cleaning, and probably some minor adjustments. I’ll be honest, I was nervous walking into a reputable jeweler with a less expensive and therefore less “important” ring. I figured that I would deal with slight condescension and that they would be more interested in selling their own rings (which btw are GORGEOUS all around) than dealing with my little antique. I was so wrong. They treated me and my grandmother’s ring like we were the most important customer! I loved watching them work on the ring. Being able to see the process was so interesting and cool! Gary kept me educated about each step as we went along. When I saw the finished product (because they re-sized it, re-plated it, cut back some heavy-handed prongs to reveal the stone better, cleaned it, and appraised it ALL IN A LITTLE OVER ONE HOUR WHILE I WATCHED) I actually said “holy s***!” I couldn’t believe it. No big changes were made, but it looks like a completely different ring now! I was given a generous discount for being a first-time customer, and I left there pretty much flabbergasted at what had just happened. I recommend Gennaro as highly as is possible.
I needed an engagement ring and the first place I thought to go was Gennaro. I heard great things and Diana came highly recommended. I knew nothing about the engagement ring buying process so I was a little nervous. Diana made the process way easier than I could have imagined. She didnt waste time. I gave her a description of what I was looking for and she found me the perfect ring. My fiance loves it! I HIGHLY recommend Gennaro and Diana!
I have always found the staff at Gennaro Jewelers to be pleasant and helpful. Recently, my 2 sisters and I wished to have rings designed using the stones from a necklace that belonged to our mom. Mark helped us. He was attentive and really listened to what we wanted. Over the next few weeks, he took great care and designed a unique and beautiful ring that each of us love. Mark also expressed joy at having the opportunity to design something that was individual to us, knowing how much it meant to us as sisters. Thank you, Mark, for a wonderful experience and for able to trust you with this project.
Very friendly staff and very helpful. For the particular ring we were looking for, we were shown several types with a varying price range. No pressure to buy the most expensive one. Our sales clerk was Cindy and she seemed genuinely interested in our satisfaction and not in making a big sale. We got a nice ring at a great price.
They are trying to do their best to make their customers happy. I understand why there are full of customers all the time at the shop and they have all these great reviews on online as well. Highly recommended
Diana was simply the best. She put me at ease right away in picking out the right ring for my girlfriend. The whole process was quick, efficient and super professional. When we went back for the fitting, she was terrific as well. Well definitely return to purchase our wedding rings next year :)
Amazing friendly atmosphere. Went to reset my wedding rings and was given a lot of suggestions that were helpful. Everything was done in my presence, never leaving the diamond unattended. Angela the associate working with me and my husband was knowledgeable and personable. Highly recommend and will be utilizing their service in the future.
My husband recently bought me a sapphire & diamond ring for Christmas from Gennaro Jewelers. What a great experience dealing with them. The staff was friendly & so helpful. Our salesman Sean was extremely knowledgeable & took his time as we went through the process of selecting a setting & a sapphire for the setting. It was wonderful dealing with him & the staff at Gennaro’s. My ring is absolutely gorgeous & exactly what we wanted. Thanks Sean & Gennaro Jewelers!
This place is Amazing! I never write or rate places but this place was so good I felt the need. I went for 2 reasons, 1 get an appraisal on a diamond and 2 get an engagement ring. They are extremely professional in handling your diamonds and always make sure it’s in your sight. And unlike other places I went to look for an engagement ring this place was honest and helpful. I got the ring I wanted not just a ring they had. They walked me through selecting a diamond and a setting and helped me budget my ring. They did not force me to buy there, they even told me to look at other places first, they cared about what I wanted. This kind of service can not be beat. Plus they are generous to service members and first responders!
Best jewelers ever! Competent, friendly staff team that are like a family. Had the pleasure of being served by Sean to have a diamond reset. He was able to help me pick the best setting option and was so creative about it. All work is done in public and in a timely fashion. Jewelry never leaves your sight. There are polishers, appraisers, setters -- total jewelry village! Thank you!
Wonderful service and very friendly staff. They did a fantastic job replacing a lost stone on my engagement ring, at a very reasonable price. Would go back there anytime!
Ive been coming to Gennaro for the past three years and Ill never go to another jeweler. Besides being very careful with your jewelry, their workmanship (Frankie) is amazing on the work of your jewelry. I cant express what a great jewelry store this is. I highly recommend in going there for your jewelry whether its for a purchase or repair!
I would highly recommend Gennaro Jewelers. Their jewelry selection is beautiful, but even as important, the customer service is excellent. I visited the store again today and Mark explained everything clearly to me and provided outstanding customer service. That is the reason I will gladly go back there in the future. Impeccable customer service is rare to find.
I order a Law enforcement ring in which they show me a picture of how the ring was going to come out I approved the design, when I received the ring I noticed that the word Sergeant underneath the shield was missing I sent the ring back for repair spoke to a Maureen, she responded that there is nothing that they can do after I paid in full. This must be the lousy customer service person I ever had to deal with. I will never order custom ring from that store again.Francisco Agostini
I was amazed at the service we got from both Sean and Lisa. Sean really has a passion for sharing information on gems. They are honest and I would highly recommend them to anyone that had a jewelry question or purchase. Very professional and nice people that do beautiful work. They care, Thank
I chose to go to Gennaro Jewelers because of their excellent reputation. I was not disappointed. I had to get two diamond rings repaired, and they were worked on right in front of me. Never left my sight. and now they look totally brand new!! Thank you to Amanda for all your helpfulness. Ill be back :)
I had a great experience at Gennaro today as always! When I walked through the door, I was greeted by the smiley employee Sean, which always starts off the experience right! The other employees continue to greet me even if they are busy with their own clients- which is a really nice touch to this small town business. I am also always truly impressed that my diamond ring never leaves my site while it gets cleaned. Due to some deep scratches on the band, the owner of the store even got his hands dirty in polishing up my ring. I am three days from my wedding and am so relieved that my ring is shiny and new after taking it to Gennaro! Will always go back for further cleanings and other jewelry purchases :) I highly recommend them to others
This is a great friendly jewelers. Went here for the very first time to have some jewelry repaired. The staff are warm friendly and they even have a screen that you can see the areas that need repair. They even can do custom made pieces. In this era of big box stores, it is still good to find a friendly knowledgeable jewelers that are attentive to your needs and were the prices are right to fit your budget.
Outstanding service! I brought my Uncles ring in to be resized, cleaned and repaired. Mark made sure that I did what was best for the preservation of the ring. He made sure that I knew where the ring was during each step of the process. I and the ring were treated with the utmost respect and care. Everyone on the team are exceptional! I highly recommend this team of professionals! Thanks Mark and Gennaro Jewelers!
I went to Gennaro’s to have 2 diamond rings appraised. My salesman, Mark, helped me right away & actually spent 1 1/2 hrs with me! Mark was extremely knowledgeable & helped me make informed decisions about what repairs needed to be done to my rings. He explained my options in a manner that I could easily understand & itemized the cost of each repair. As promised, my rings never left my sight as I followed them around the shop. I would wholeheartedly recommend Gennaro Jewelers for all jewelry purchases, repairs & appraisals.
Always a wonderful experience when you walk into Gennaro’s. The staff is always so pleasant and helpful. Diane helped me this past visit and I can’t say thank you enough. She was so helpful, and I enjoyed my experience again!! Down to earth nice people. Thank you Gennaro!!
I had a great experience with Gennaro Jewelers. My engagement ring required repair and Mark provided excellent guidance on what needed to be done. All the work was expertly completed while we watched. I highly recommend Mark and Gennaro Jewelers.
I went to Gennaro Jewelers for my engagement ring. Theresa helped me pick out my setting. She was extremely patient and knowledgeable. I went back a week later to have the diamond set and pick up my ring. Mark was there to assist me that time. He was also very patient and knowledgeable. He explained each and every step of the process to me. I LOVE that your diamond NEVER leaves your sight at Gennaro Jewelers! They walk around holding their hand up high so that you can always see your diamond. They also have a glass window so you can watch as they set, resize, appraise and/or repair your jewelry. Gennaro Jewelers is the ONLY place I will go, I would highly recommend them!
I needed my engagement ring to be sized and Angela was the associate that assisted me. She was extremely professional and courteous throughout the entire process. She made the experience comfortable and fun. She walked me through the entire process and explained everything. I will be recommending Gennaro’s to everyone and to ask for Angela. Thank you so much.
My family and I have been customers of Gennaro Jewelers since the 1960s. They are a Bellmore institution since the 1920s which is a testament to their excellence, especially in todays retail environment. The staff is always helpful, friendly and most of all knowledgeable. When I visited this week it was comforting to see Pearl - a familiar face. I had an exceptional experience when Mark was able to revitalize my baby ring which I have handed down to my just born great niece. It meant so much to me. Thank you Mark!!!
The team at Gennaro was such a pleasure to work with. Got out wedding rings there and Diana was so helpful. Very friendly and a true pleasure to do work with. We try to give local shops our business whenever we can and we are certainly happy we choose Gennaro!
Adriana and Diana helped me with a custom engagement ring. After going to a local jeweler, and having my ring altered terribly I had no other choice but to get a new setting. I was very low on patience and wanted to just get a another setting. But Diana and Adriana steered me in the right direction to get duplicate my ring and add a halo. They were wonderful and knew deep down I wanted to keep my unique ideas on the band. They will tell you exactly what they will do, and what will look correct. Nothing is sugarcoated. If you looking for honest, impeccable work go to Gennaro!! Forever happy and thankful!
I visited Gennaro Jewelers upon recommendations from several colleagues ~ so happy I did! I have a few very sentimental pieces of jewelry that needed cleaning and repair. Beverley and the entire Gennaro staff treated me as if I was their #1 customer, start to finish! My jewelry looks like new, and Gennaro Jewlers now has a new customer!
Quality service while you wait or for drop off. Friendly and knowledgeable staff. Ive never had an issue with this place, and they rose to the challenge of repairing one of my favorite pieces that no one else could. I go out of my way to get to this place. It doesnt have parking of its own but theres a municipal lot about two blocks away.
I had earrings made here. What a wonderful store. The staff is beyond helpful. Nichelle was amazing. My earrings came out beautifully. Will definitely be going back there.
I chose to go to Gennaro Jewelers even after I moved away from New York because of their excellent reputation. I am never disappointed. I had to get two diamond rings reset and Mark and Laura were both knowledgeable and professional. They gave advice to me not by how much I would spend but by what would look best with my diamonds, Todd took the time to explain the appraisal he did for us. Thank you All !!
Whether you are shopping for new jewelry or having yours old jewelry repaired this is a wonderful place.. Mark helped us and his detail to attention was great Overall it was a great experience and highly recommended.
This jewelry store is amazing. They have amazing workers who make it great experience. Everything is so quick and easy. I would recommend that you use the jeweler.
An amazing experience! I went to Gennaro after losing faith in our previous jeweler in achieving what i needed. From the moment I walked into the shop, I felt well taken care of and understood. The attention to detail and patience I received was impressive.I needed to have a ring made that would open and close to accommodate my arthritis. Mark worked with my husband and I tirelessly to design the ring I was dreaming of, all while making sure the ring would be the perfect one to accomodate the arthritis issue.The result was astounding! The artistry and skill of the jewelers wasbeyond our expectations. The way my stone was never out of my sight and the respect of the safety of the stone was over the top. Believe me, my ring as gorgeous as it is, is not anything over the top in revenue for them and yet I was treated as if I was purchasing a very large ticket item. Refreshing to say the least that the time and attention was not a reflection of the amount of money being spent.I would recommend Gennaro Jewelsrs to anyone. Thank you Mark and staff for all your skill and patience.
Amazing service and knowledgeable staff. Mark provided a great experience making sure I was always aware of where my jewelry was while it was being prepared and explained the value behind the repairs being made. Gennaro is my go-to for any future needs!
There Service is the best around . U will have the best experience buying jewelry. We would like to thank Beverly and the entire staff. Thanks again
Came in today to get my diamond ring setting refurbished. Mark was great. He supervised every stage of the process as all the work was done right in front of my eyes. They couldnt have been nicer. My 40 year old diamond ring now looks as good as it did the day I got it. Gennaro is a keeper. Thanks Mark.
Gennaro Jewelers did an absolutely incredible job with the resizing of my daughters ring! The amount of time, attention and care that everyone on staff gave to us was truly unbelievable! Awesome Jewelers! 😊
I went in there today to get a battery replaced on a watch and they did it in literally three minutes - great service and some jokes to go along as well!
We had a great experience ... everyone was super friendly and helpful. Kathy was THE BEST, she was funny, kind, supportive and knowledgeable. I have the most perfect ring on my finger thanks to her and the staff at Gennaros!
Wonderful experience! From the first person I met, Cindy (my salesperson and tour guide, lol) to the artisans who worked on my frail, antique engagement ring (Frankie, Paul and Josephine) - it was obvious they all are excellent in what they do. Will I come back? Absolutely! I will definitely refer to them as my jewelers from now on!
I highly recommend Gennaro Jewelers. The staff at this establishment, especially Mara, worked with me over a number of weeks to search for and create a custom necklace that exceeded my expectations.
Why would a little neighborhood jewelry store, been around for decades, be packed with customers early on a Tuesday morning? From the moment you walk in the door you feel the difference. From the somewhat imposing gentleman who greets you at the door, to the friendly, knowledgeable staff, (many thanks to Beverley for help and wisdom!) to the stunning and enormous selection of jewelry in the cabinets, its easy to see why people probably come from far and near for their jewelry needs. Your jewelry never does leave your sight, just as they advertise, and somehow it feels like each person who handles your item gives it a bit of respect and honor. Stepping into Gennaros is an experience unto itself. I think Ive found my go-to store for precious gems!
It was a pleasure working with Diana in designing a new wedding band for my wife. She was always very pleasant and described everything in a step by step process. Several other employees we delt with along with Gary helped make this a great experience. We have used Gennaro for years and made several recommendations in the past and will continue to do so..
Mark was extremely patient, friendly, and courteous. He showed me multiple pieces and helped me decide on the best one. Since I am a 23yo male and new to buying jewelry, his opinion was very helpful to me.