Great parts that work the first time. With the veterans discount you cant beat the prices. Fast service and great prices make for an unbeatable combination.
Call the head to order parts Clerk was very helpful.Recognized Us by name and had our parts ready when we walked in the store. Great service.
So if your like me and know NOTHING about cars at all this place will have all the help you need! Came in knowing what I needed but not actually knowing what it looked like. David had no problem looking up the part on the computer and he even helped me load everything in my trunk! Friendly staff and overall very helpful!
The gentlemen in the store were extremely helpful and came out and put my wiper blades on for me!
Awesome and helpful staff this is where you need to go if you need anything for your vehicles
Staff was great and they changed out my wiper blades in less than 5 minutes!
Guy that helped order the part in was very helpful. When I went to pick it up, another crew helped me. Lets just say I wont go there for brain surgery.
The dude was super nice, didnt even make fun of me for not knowing how to turn my brights on.
Had to get a new battery and the guy went above and beyond to help get it installed after the head to a bolt came off due to corrosion and age. Excellent customer service! I will continue to come here for my car needs.
Theyll rip you off on the core for batteries. Their computer conveniently is down when I bought an over $200 battery. Come back with the old one and they give some bs line. Hello Oreilly I am glad to see you.
Quick and easy in and out they seem to carry parts that I cant find at other local area auto parts stores.
I love being able to order car parts
They are always so helpful.
Had great service in finding gasoline .
Very good service
Ok service changes often
Want to previous auto parts store they were Kurt and not very helpful. Quick to advance and advance have the most knowledge in the most helpful friendly folks I definitely would recommend them.
The worst experience ever at an auto parts store. My wifes van needed a new battery, they took out the old, tried to install 2 different batteries that were the wrong size, dropped a screw in the engine and then didnt have the right size. Almost 2 hours later they got the battery from another location. Salesman was very apologetic, but they didnt even offer to take anything off the price? I dont complain much, but today was over the top.
Good place to buy your parts but do it online and then go pick up. Usually you can save 20 to 25% on the app
Needed a battery for my truck, they tested the old just to be sure it was dead, and ensured I purchased the correct replacement good service
The commercial guy Dave and the manager Dustin AR awesome guys to work with!
Always very friendly and helpful
Good hello and excellent service, my battery went bad and the sales rep changed it for me.
Id like to thank Jason for his help. He went above and beyond to help me with my brakes, which were dangerously worn. Not only was he helpful but he was truly knowledgeable on cars. I dont know what hes getting paid, but its not enough. If management is paying attention to the reviews here, he deserves recognition. I will be coming back here for all of my car parts in the future.
Awesome thanks for being kind
If you need parts they know what you need! If its not in stock they will get it for you. They are very customer care oriented. Put my battery in my truck in freezing cold weather and told me to drive safe and have a nice day😇Wow that was awesome
I have never written a review about a person or a store before! Jason was incredible, helping getting me the correct alternator and beating the best price of the competion as wells as other products oil, and a filter amongest other things. I appeciate Great service And Jason needs a promotion!
Jason was awesome. Spent time helping me diagnose the issue even though he didnt have the part on hand. Great service.
The specialist assisted with replacement of car tags. Very nice, professional. Thank you
Good service and always has what I need.
The actual location isnt bad, its rather clean even if the shelving and workstations are falling apart from age. The staff is pleasant and helpful but in general I find that the price is here Tim to be 20 to 40% greater than the prices at the competing store just west of here.
The selection of things I was looking for was pretty good. Staff was just incredibly pushy about particular products rather than being willing to listen to my concerns or goals. There is no one product that is going to work for every single application, but the staff didnt seem to care. I took my business to OReilys.
My experience was the worst I have ever had I needed to return a electrical part I did not have a receipt so he said nothing I can do and tossed the part on the counter so I asked for the managers name and he refused to give it to me then says just leave and we tried to HELP YOU, thats when I got mad and said you did not try to f------ help me and the manager Virgel said F--- YOU GET THE F---OUT OF HERE! its nothing like auto zone they will return parts to HELP OUT CUSTOMERS
Friendly and good service. They offer a military discount which I like.
Cooolest turbo key chain
Ask carefully about their Everything can be returned within 30 days policy because it doesnt actually apply to everything. Now Im out $200. Lost a customer.
Great parts at fair prices! Knowlegable staff! Military discount given!
Good service
Not super helpful.
Easy and quick to get what we needed for our car. Staff were pleasant.
Great service and staff!!👍👍
Very helpful with information on products
Cant even express how horrible of a company this was. I ordered a bunch of parts online and was told they would all be ready for pickup in 30 minutes. Keep in mind that i paid for all these parts when i ordered them. I went in 45 minutes later and was told to come back in 3 hours. I told them that was ridiculous and we needed the parts sooner. The guy at the counter with giant guage earrings was extremely rude and was a giant smart alec. Lied to me about how the parts department worked ( he didnt know i worked in parts for years and we did business with advance regularly). I left and was told to come back in an hour or so. I called 90 minutes later to be told that my order was cancelled because i was so rude. I told him that his employee was the one who was rude, he interrupted me and then HUNG UP on me. I am absolutely appallled at the lack of even trying to have any customer service. Didnt catch the name of the initial rude employee but Mike was the one on the phone who cut me off and hung up on me when he had 50 dollars worth of parts that i already had paid for. Horrible business. Terrible customer service. 0 stars.
Always have parts I need superior service way better than the other guys.
This place is the worst. The manager is a tool to his employees and his customers. If you need advice his response is It really just depends on the vehicle Cmon your the expert here. It doesnt matter what you ask the guy the response is the same. You could ask how to put in wiper fluid and his response would be it really just depends on the vehicle. I purchased new bulbs he grabbed some bulb grease from behind the counter and said youll need to wipe them down with this. He didnt explain it cost extra for the grease just tossed it beside the bulbs. I realize $2 doesnt break the bank but dont try and get a sell that way. Explain why I need it and how much it costs and I would of said yes because theyre suppose to be the expert. I like ORiellys so much better.
Great place picked up to freon.
Advanced is my place right now you guys seem to know a little bit more than everybody else knowing something is better than knowing nothing shop advance.
Yeah they fixed it up pretty nice too here in Grandview
Newer and cleaner store
Good guys they always go out of there way to help you!!
Not the worst place I have tryed buying auto parts
These guys are amazing. Everytime Ive been in they have helped me figure out something thats wrong with my car and saving me money in the long run.
Keith is always good for a chuckle & gives me a hard time when I swing in. Good place though, with helpful workers. Things are always stocked up & if ordering is needed, its usually same-day, or less than 24 hours for specialty.
Very helpful. Installed battery in 10 minutes
Mpst of the time they have awesome people and amazing service every once in a while they have a bad apple though.
Terrible customer service
Not very nice or willing to help with your car.
I ordered and paid online, my order was waiting when I arrived to pick it up. And you also get an extra 20% off when you set up an account with there website.... so set up your account, wait 5 minutes or so for the email to arrive for the coupon, place your online order, and save 20%!
Knew where to find what I needed & happy to help.
Great customer service😀
Always friendly staff and willing to help however they can. My first choice for all car needs.
Prices are good, products are good. I like that you can order online and pick up in store and you normally can get 10-20% off and rewards to use the next time you need something.
RIDE! THEY Acted like they didnt want / care for my business complained and sed they something more important to do than give me quotes on parts for my car even when I told them I was stranded ..RUDE.. IMPATIENT..
They have good auto parts. Kind of expensive
I went here today 5 minutes before 8 and they would not even open the doors they said it was too early and the store opens at 8 what a bunch of douchebags thats why I go to Napa last time I went there 30 minutes before and Napa open the doors with no questions to help me get the part that I needed
The staff is always very helpful. If they do not have something you need, they will do what is necessary to get it for you
The gentleman who helped me was very knowledgeable
Great selection and the prices seemed average.
Got car cleaning supplies. Good service
Helpful staff and willing to go the extra mile
The guys there are very helpful.
Worst customer service over the phone I don’t know his name he was very rude and tried to tell me it was going to be 130$ for a brake hose and when I questioned that he wanted to get an attitude so I hung up will not ever go to advanced auto parts and will let everyone I can know about it
Seem to have most of what I look for, however, staff tends to be a bit unhelpful.
Very helpful and kind.
Well trained guys friendly
They went out of their way to A+ customer service
The people were very helpful!!!
Order Auto Parts online. They were ready when I came to pick them up
Awesome ppl
Knowledgeable & helpful Staff!
Excellent customer service
Very unfriendly..... Not user friendly
Typical. Rebates take up 6 months to receive
Right parts at a good price
Folks are helpful.
Good place to get parts
Good people work here
Always very helpful
Another auto part store lol
Always good service
Terribly rude staff, terrible customer service
Customer service was average
Awesome
Hmmm not sure
Very helpful
Great parts
Great service
Wrong part number!!
Bunch of retards
Helpful, knowledgeable