Recommended by a buddy to get a vehicle inspection to complete my registration. I’m an out-of-state resident, forced to register my vehicle in MD. It has been an extremely hectic process but I’m glad, I was recommended to Quality Tire & Auto Care. Their friendly front desk staff and technicians helped me and discuss the parts and labor. Prices are fair and the quality of work so far exceeds anything I have experienced here in the D.M.V metropolitan area. A must-stop for anyone who needs a trustworthy mechanic and staff. Must speak to Ali or Camila, great staff.
Camila was very helpful with assisting with my tire purchase. I came in for one tire that was slow leaking and was able to walk away with a whole new set. The warranty on their services is top notch and she was very helpful in letting us know what they offer. I will definitely be back for my oil change and Im glad I stopped by. Dont hesitate to stop by and ask for Camila!
Great service! Inspection was quick and thorough.
Absolutely amazing. I came in as a new client just for a tire change and they did beyond the work was expected. I will be visiting again in the next up coming week to get the rest of the work done. Fast, reliable and affordable price. You can’t be their services. Thank you.
Came for a state inspection and Ali did it right on the spot. No appointment needed. He was very friendly and helpful in explaining what I needed. Definitely recommend this place.
Good tire shop. Alex was very helpful with all my questions about my tire and anything thing else car related and the prices are good. Would recommend every time!
Best service!! Ask fir Guillermo! He’s awesome. Total great overall service
I had a great experience with them. I got my brakes and rotors replaced They stayed late to recieve my car and I was able to pick it back up the next day .they explained what needed to be done in detail. I will be back get my tires replace next time. Shout out to Camilla!!!
Honest and fair prices. Great service. Didnt have to wait long at all.
Cool staff, a little busy and slightly unorganized, but did a pretty good job on my repairs,.......so far so good
Very satisfied with their service. Quality care and excellent work. Definitely &highly recommended!!!
I took my car to quality auto to fix the check engine light and it’s been two weeks back and forth, it’s still not fixed. They won’t call you back when you call to ask for status. I even meet my car one morning at the parking across the shop unlocked with valuables in the glove compartment on the floor. Customer service is poor, one of the managers is very rude not camila. Don not take your car to this shop. I repeat *** DO NOT TAKE YOUR CAR TO THIS SHOP***.
I was in need of a used tire at 8pm. A friend recommended Quality Auto. The service was fast and the used tire was good quality. They saved me late at night when most places are closed. I highly recommend them Ill be going back for future service!
They were quick with replacing my tires . Super professional! I am definitely coming back ! I highly recommend
Unscrupulous business. I paid for inspection and was told to replace brakes and bearings. I went and did it with my mechanic and brought the car for reinspection and was told that bearings were not replaced. I had to go back to my mechanic to get the bearing that was replaced to prove this. They charge me for reinspection after they had told me that they will not charge me if I bring it back within 30 days. I am not going there again.
Alex one of the head employees went above and beyond his job description. He even stayed later to help me when my tire exploded on the side of the road. I recommend this place to everyone in the area, you will not regret it!
I have been going there for almost a year. But I dont know whether they changed the ownership or mechanics but the quality of work has gone to a down spiral. A month ago I came here for brake alignment, they said everything looks good and suggested me to buy a tire which I did. It was cheap and good value. The problem was that when putting the tire back on, they didnt balance it properly. Thats just poor work quality. My car started to shake over 50 miles and steering didnt feel right. I got it checked up and there you go, the imbalance of tire. I had to pay 300 dollar for that work. So here is the thing - this is a great shop for cheap work and cheap tires but the craftsmanship is poor. I would rather pay more to get good quality of work so I dont have to keep coming back.I wont be coming back and neither any of my friends that I recommended before. I hope the management takes immediate steps to hire good mechanics otherwise such a great mechanic shop would go in vein. Good luck!
1st visit took about 5 hours with no luck of charging my AC unit. It was said that the compressor was bad. I replaced the compressor and took it back. It was charged and I left. After driving the next day I noticed that it was not blowing cold air. I made a road trip to South Carolina and, of course it did not blow any cold air. Not happy with the service at all.
I got a flat tire and had to pull off of 95 to put on the donut. I googled places close by that were open (it was 7pm) and found Quality Auto Repair & Tire. I had my wife call while I had the car jacked up and the manager, BaBa, was polite and helpful on the phone. When I finally made my way over the staff and BaBa were very helpful and their customer service was outstanding. I can highly recommend this business. It would be a good thing if all business, especially the auto repair industry, were as proficient as this. They provided me with a new tire and got me back on the road within 30 minutes. How can you ask for more than that??
This shop was there for me when I had a tire that needed tire plug ASAP and i was driving in maryland from out of state and it was after 5pm on a saturday when all of the other shops were closed or about to close... Greatly appreciated.
Really enjoyed the place. They are very professional. I came for used tires and ended up buying 4 new tires. Fast and reliable
Service was EXCEPTIONAL. Had a bad tire needed replaced. Arrived at 445 and they close at 5pm. They took my car and did my service in such short notice. It was amazing, really appreciated the quick help under the circumstances I was in. Bring your car here! They will NOT let you down.
They replaced my tires and they were so nice and helpful through the whole process. 5 Stars all around
We came here to get 2 tires ali helpes me out to get 4 new tires in the cheapest price anywhere thanks ali for the kind help
This was my first time coming to Quality Auto Repair and I will definitely use them again in the future. They were honest, informative and got the job done quickly!
Best people to work with oil change was cheaper ND quick
I went in for a tire change and they told me I needed my brake pads changed. I decided to go with their recommendation and while it took an hour longer than expected they quoted me at a very reasonable price and I can feel the difference in my car. I want to personally thank Camilla, she was very helpful to me throughout the process.
Ali and the staff here were excellent.He informed me of what needed to be done and took care of it immediately. They have reasonable prices and explained everything in detail. I would definitely return to this shop again.
Very professional and fast and ownest people ali was the best inspector
I was thoroughly impressed with the service I received at this location. They made recommendations to me that were in the best interest of my nephews car and did not try to sell me something I did not need. Camilla and Gabriel. Camilla gave me the best price on a 225 60 R17 tire that was practically brand new than all competitors in the area, and I wasnt asking her to match anyones price. Their normal price for that size tire beat other used shops pricing by a margin of 20-35 dollars. Thats a lot when purchasing a used tire. However I was advised that the tire we had was easily fixable and would be much cheaper to plug. We ended up taking their advice and plugging the small hole and balanced all four tires. Gabriel was NASCAR fast with his service it was nothing short of impressive. Individually their customer service was great, but combined equaled the best experience Ive had at a used tire shop .....scratch that, best service at a Tire shop both new and used. Their honesty, speed, attitudes and quality service made this experience great. They could have easily taken advantage and maximized the sale, but instead they treated us like family and didnt try and get over on us. I was teaching my nephew that used tire shops can be a good place to get decent tires for a good price. This experience affirmed what I was trying to teach my nephew for his 1st/New used car (2014 Dodge Charger Gray). I least I can do is spread the word of the excellent service I received here. -WK
Very professional and very knowledgeable! Alex was super helpful and very polite! I came in with a slow leak in my tire. Alex quickly diagnosed the issue and got me a good tire at a great price! Thanks for such a pleasant transaction! Will definitely return in the future!
Good service inspection was quick will recommend every one
Great service! I had engine failure. They were fair and trustworthy, giving a good evaluation of the issue and my repair options. I had arrived late in the evening after needing a couple hour tow, I was stressed and tired. They were very kind and got the issue figured out and resolved. They provided me a loaner while my car was being repaired. And they provided good advice on maintaining my engine. I definitely recommend them.
Quick, thorough, timely, professional -- everything you want in a quality service. Theyre open later too.
Awesome service! I had an emergency with my tire and they took care of me right away. I was able to get everything done within a few hours. This was my first time getting my car serviced and this shop. I’ll be back for sure. I already told two people about their pricing and service.
It was my first time there and the experience was amazing. we were greeted great by all the employees at the front desk but specially camila who did a great job at explaining what was being done with the tires and pricing, she is an excellent worker who knows her job really well. we recommend this business highly.
Best people to work with very honest and helpful
Nice service with reasonable price.
Professional shop who takes care of your car needs. The customer service is exceptional.
Absolutely Professional Customer Service,The staff was very professional and respectful, they were very receptive to my needs regarding my car radiator and tires. They were able to fix my car and replace my tires in one day. This is my 3rd time bringing my car back to this shop because i really like the hospitality they give. I really appreciate their efficiency and the way they look out for my safety calling a uber to take me home after dropping my car off.They are so caring...Thank you Alex.
Absolutely excellent customer service. I came in to get 3 new tires and I spoke to Junior. She’s terrific and very friendly. She helped explained everything I needed to know about my car and plus looked out for my safety. Thanks Junior!!
I was very well serviced there and I felt that the employee was very sincere when he gave me recommendations for my car.
Bottom line: Great customer service, open on weekends, excellent dealsMy car broke down as I was driving up I-95 last Friday night and I called this shop because it was the only auto repair nearby that was still open at 730pm. Camila was very understanding and helpful, she said the mechanic had left at 5pm but they were open to do tires until 9pm and I could leave my car there for the mechanic to fix it the next day. I couldnt get my car towed before closing but she took down my information and told me where to drop it off. As they were fixing my car they noticed my tires were very worn, and I meant to get them replaced soon anyway, so they gave me a great deal and a reasonable price on wheel alignment.Im lucky I broke down next to this shop! Thanks for the great service!
The staff was very easygoing and receptive to my concerns regarding my car engine issue. They were able to replace my engine within a week. They showed me other parts of my car in need of repair and explained why the repair would be needed. I appreciate their efficiency.
These guys were amazing. They were willing to work with my schedule and budget. Quick, friendly, professional service. Thanks again!!!
I’m not even sure where to start here as I am still a bit taken back at what I experienced here.I dropped my car off at 10AM. Spoke with Baba. He told me that there were two cars ahead of me but my car would be seen after that.I work near by so I figured, by the time I get off, I should at least know what is wrong with my car and we will take it from there.I called 5x throughout the day between 3-6 PM. I figured they should know something by then. They keep telling me one more hour, 30 more minutes, etc.I get off work at 6. I decide to just stop by and see what’s going on.Y’all.MY CAR WAS GONE.IT WAS NOT AT THE SHOP. The man at the counter could barely explain himself because he knew what he said made no sense. According to him, they took my car to the other shop without saying a work to me (even though I called several times throughout the day) and THEY STILL HAD NO IDEA WHAT WAS WRONG WITH IT BECAUSE THEY DIDNT EVEN LOOK AT IT YET.I am driving to the other shop to take my car because this is the craziest thing I have ever experienced in my years of having a car.***UPDATED REVIEW****So. The mechanic had relocated my car to their other shop down the street. I went in there fuming and came across Jr. (I believe he is the manager.) He apologized profusely and explained how this all transpired. He didn’t make excuses for what happened, just explained how everything panned out and where it went wrong. He then lifted up my car and showed me all the work that needed to be done, gave me a mini course on a cars suspension and spark plugs etc. I was going there just to pick my car up and leave but jr. is obviously a super knowledgeable mechanic and he seems like he is honest. If you have to pick between the two shops, go to Discount Auto down the street. They’re doing a lot of work on my car but I now feel like it’s in better hands. Would recommend.
Fairly priced tires and quick job done
They are the best people to.Work.with honesty and straight forward they helped me for my car inspection Nd.gave me.the best price price to be fixed I match the price with some.more shops.but no one could not best the prices I.Will definitely recommend everyone
Excellent customer service. I will definitely use them again and recommend to friends and family
Literally the BEST auto shop I’ve been to. They are very professional and explain everything to you clearly. They get the job done in a timely manner and overall amazing service!!!
Excellent service. Got tire plugged in the rain in less then 15mins.
Great customer service and friendly atmosphere. Best people to work with in the Beltway area. They helped me out at 8pm when everywhere else was closed. Ali got the job done
Needed a tire replaced on my vehicle and a wheel alignment. Both were done in a timely fashion. I received a great used tire and a great price . My wheel alignment was done with precision and was also a good price . I highly recommend this business and I will be returning in the near future . A+ 💯
10 Hour Road Trip Ahead - Blown Out Tire on 95! Quality Auto Repair and Tire got us back on the road FAST. Fitted a matching tire for our Subaru, Ascent. Very reasonable price. Safe and professional interaction, as well as good cheer. Overall a Great Value! Highly Recommended. These guys came through for us when we really needed help. Thank You
Excellent Service ! They took care of my blown tires immediately!!! Ivan and Junior were fantastic and Mohammad their tow truck driver was wonderful!!!I would use them again. Thanks Ali and Quality Service.
Bought 4 new tires best price plus cheaper in beltsville area will recommend everyone
Me and Hubby decide to go and drive down Baltimore Ave just see if a place was open for tires. They were. We wasnt expecting to purchase 4 new tires but we did at a great price with AMAZING customer service. We will return with our truck and tell our family and friends about it. This is what we call a blessing. Ask for Camila........Girl Boss....she rocks.....
Fixed my tire real quick. Friendly people
5++++++ STARS! I came here after leaving the nearby MVA and wanting to get an inspection and oil change checked off my to-do list while I was out. They absolutely live up to the name! The highest quality of all points of service. I was there for over an hour because I also got new brakes, their service is so good. I observed how they were with everyone who came in. Even the gentleman delivering my brakes and someone delivering water. They are genuinely kind,, thoughtful, and most of all THOROUGH. They LISTEN to their customers and remember them when they call or come back. Transparency-They show you and explain exactly what theyre doing and what they suggest and why. They truly go above and beyond and should be proud of the service they provide. If i need anything else, I will drive out of my way to come back here and recommend them to any and everyone.
I came with a flat tire & these guys took really good care of me and helped me out a lot. They noticed I needed new brakes and also helped me with those. Great service & will come back again.
I found this shop by accident but Im so glad I did!Jay was awesome! So welcoming and informative. For a young woman who is usually weary about car repair shops being dishonest, he took the time to explain everything about my tires and car alignment. He made sure not to do anything that was unnecessary. I will definitely come here for any service that I need moving forward.
Very professional in everything and cheap services thank you for my inspection.
Not honest at all. If you need tires fine, but be ready to get scammed for anything else. (Please search reviews by stars, not overall bc its misleading)Went for a transmission check on an Sl Benz because it was driving funny. They said it will be $90 to check and that will go into the labor if I decided to fix with them.Calls later telling me I should do a transmission service for $460 (what they did cost $120 everywhere else) and sign that it may not fix the issue(guess work bc they never checked what will fix it).Then also lied that the transmission needs 4 mounts about $1150(but the car model originally only needs one )They serviced it, but the transmission was worst.Went to an honest reliable guy, who really checked the issue and told me I needed a transmission conductor plate replaced, which worked. They are scammer.
Excellent customer service. I was immediately greeted and assisted the moment I walked through the door. Everyone was so friendly and helpful. ALI especially did a fantastic job in making me feel welcomed and in helping me find everything I needed. They have a great lounge area with complimentary free coffee. This store is so clean and bright. Will definitely be back soon. Also I will recommend my friends and family.
Ali is the best guy to deal with cheapest price on used tire and best customer experience
Pulled in...received Immediate service to patch my tire..picked up a screw on road just hr or so before while on road..end of day and tried 4 other places none of which cud help out until the next day.This place saved the day for me and at the best value ever!!! courteous, friendly, professional, cost saving!!I would definitely return here for any tire repair!!!
Bad service, overpayed for a/c recharge, for no a/c recharge
Worked with me but lack of communication and time my car was in the shop was way more thank expected
Great place. Got me out of a time sensitive jam the the safety inspection. Everyone was helpful, nice and professional. Im new in the area and finding good businesses is always awesome!
Ask for Ali!!! Inexpensive and reliable. Been a customer for for 5+ years and will be for all future repairs.
Good tires price and cheapest in the área recomendada de eventos
Did inspection cheap prices to fix my car will recommend everyone
I got a MD emissions inspection and some brakes services. Service was timely and well priced. They showed me every issue personally so that I could see it with my own eyes. I will definitely be returning here for any other work I need.
Good customer service and excellent price. I highly recommend to go to this shop to safe your time and money.
Great Services,Very Helpful Staff.Excellent Job done.Reasonable prices.
This is my new spot for tires! They were very friendly and professional and have unbeatable prices. Everything was explained to me in thorough detail and I was given great advice on future services for my vehicle. I will be sure to recommend them to all of my friends and family.
I went there for my inspection done they showed me why i was failing on md state inspection the inspector was very down to earth person he helped me in parts telling i asked for the estimate when they gave me a estimate it was out of my budget they told me about SNAP and i applied for it for good i got approved and they fixed my car same day i must say they are very honest and helping guys i will recommend every one to have their service thanks alot guys i really really appreciate your help!!!!!
Quick and professional service. Always gave me the best options for what I needed and let me choose what I needed with no pressure - a big plus for me. Will definitely be back. Support local businesses!!!
Went there on the recommendation best used and new tire prices i got new but they give me free warranty they have the best customer service i will be sending all my work vans to them they made me happy and did a good job with fast and beautiful office
Great customer service! Ali was very nice and professional. The inspection service was fast. Great diagnostics were given about my car. I would recommend their services to anyone. Quick and easy.
Appreciate service they go by there name they helped me to pass my car inspection and get me help on getting approved on snap so I can get my car fixed thanks alot for your help guys honesty is number 1 at this place I will recommend every 1
When I arrived at the shop. I was immediately welcomed by the staff. The estimated amount for the my service was given in detail. I didn’t feel pressured into purchasing any other services. But I was very pleased with the recommendations for my future needs.
No wait, no fuss, no hassle. Thank you Ali for the wonderful customer service!
Good deal, I came here to align my tires and it was affordable and it was on time.
They helped my boyfriend get a used tire for an affordable price right before they closed. I appreciate them!!
Hey idk how these guys have 373 reviews but these guys are scam artist and predatory. They offer snap finance because they know most customers don’t want to come out of pocket for repairs and then they make up bogus repairs to ring your bill up so they can line their pockets.I have a small shop unfortunately I don’t have an inspector so I had a customer bring their car to me for repairs. I repaired the car and these guys said that nothing was changed in order to recharge my client. Avoid at all cost.
The services I received from the shop was superb and on time. Moderate cost for repairs and parts. No hidden fees or charges. Excellent customer service. Will definitely refer a friend and you wont regret it.
Awesome service. I went in for the first time this morning. I didnt get their names. But I truly appreciate the above and beyond quality of service. Instead of making me wait the entire day for the part to be delivered, they went and picked it up. Fast service. Courteous. I will definitely be back. Thanks again.
DAMAGED MY RIM DURING CHANGE OF TIRE SAID THEY WILL FIX AND NEVER DID CAME BACK TO ASK ABOUT FIXING MY RIM AND SAID THEY WILL GAVE THEM OPPORTUNITIES TO FIX THE ISSUE AND WAS NEVER FIXED
The team at Quality Auto Repair and Tires was very friendly and professional. The tires they gave me were great! The alignment issue I was having was also solved! Thank you Quality Auto and Tire!
Had a very great experience here. Came for an inspection for my car, mechanic was very straightforward and clear with an explanation with everything concerning my car. Would recommend this place for anyone that needs work done on their car.
Best people to work with very down. To earth and honest did my inspection ford f250 they helped me out and fix the car for the cheapest price in their area thanks alot guys you go with your name
Best and hones people to work with got my tire changed here best service
I really recommend this place,they have a Very good staff,Service and good price .so I happy with them!
The customer service was very nice and quick! They do quality work in a short amount of time.
My experience was so great with quality auto service they friendly and best in repair
I came to quality for inspection they helped me out alot they are the best people in town even though I live in Clinton but they helped me in getting my car fixed and same day at same location I got my tags to instead of waiting at mva they did it for me in 30 mins man they go by their name I really appreciate there service and professionalism will recomend everyone one honest