user
Pearle Vision
900 Belvidere Rd, Belvidere, IL 61008, United States
Appearance
Pearle Vision
Comments
Ti
Review β„–1

I absolutely πŸ’― love my glasses ~ Ive been wearing glasses for many years, been to several optometrist. Ive never had poor service at other places ~ just different ~ I would recommend everyone to stop in & meet Jake, he knows his stuff & is very helpful in picking out frames that fit YOU. He actually took pictures of me with his tablet so I could actually see what others see in different glasses. Hes extremely personable and funny. My prescription is spot on 😁. Thank you both

Va
Review β„–2

Very friendly staff. They were able to get my child in very quickly for an eye exam. Jake is great with kids and made the appointment not intimidating at all.

Ca
Review β„–3

Excellent customer service. Jacob was very helpful and explained everything in great detail. Highly recommend.

Ka
Review β„–4

Customer service at Pearle in Belvidere is FANTASTIC! Jake is amazing, he is knowledgeable, funny and kind. Wally is so sweet and knows her stuff too! They are so patient with all of my dumb questions and always make me feel like the most important patient/ customer that they have! I recommend Pearle to anyone looking for a good place to have their eyes checked or get glasses!

Le
Review β„–5

This is now my second year seeing Pearle Vision. Sarah Durham helped me get fitted for progressive lenses. It was a big step for me and she was wonderful to work with. Everyone who works in this location is friendly, knowledgeable, and helpful. I definitely recommend this team if you enjoy feeling like you are getting the VIP treatment, even if everyone else who goes there gets the same great VIP treatment!

Gr
Review β„–6

Sarah made sure that I had a good looking pair of glasses that met the budget. She went through the options and benefits with me and handled all of the insurance comparisons with ease. If you like blue frames and trendy they have a lot of them but if you want a classic universal look they have those also. Maybe blue next time Sarah. Baby steps!

Ba
Review β„–7

Very impressed with the service I received Jake and Wally are great with customers. I will be making this my go to for glasses very happy.

La
Review β„–8

I went to the Belvidere, Illinois location to purchase a regular pair of glasses and a pair of sunglasses with an existing Rx. From the greeting through the selection, fitting, and payment, I was impressed with the friendliness and expertise of everyone helping me. Sarah Durham was wonderful and answered all questions. I would definitely recommend this establishment to others.

Ju
Review β„–9

The two girls that helped us made our experience better. SARA checked our plan to walk us through the process and Walley made sure our glasses fit perfectly, before we walked out the door.I highly recommend Pearle Vision.My eye Doctor very thorough also.Sincerely Judy Bottcher

De
Review β„–10

Thank you to Sarah and Wally who provide wonderfully professional, friendly care! I highly recommend the quality and service at Belvidere Pearl Vision!

Pa
Review β„–11

I have been so Happy working with Jake and Sarah at Pearls Vision. I have a unique problem with my eyes and they have been so patient and helpful to me! I have been very pleased with their service! We’re lucky to have them in Belvidere! Thank you Jake and Sarah!

Co
Review β„–12

I highly recommend Pearle Vision in Belvidere. The staff is welcoming and clearly puts a great deal of effort into making sure the store is clean, efficient, and overall a welcoming environment. Jake went above and beyond to help me any time I had a question or needed assistance. I was very pleased with my visit and I plan on going back for all of my eye care needs.

Kr
Review β„–13

I had a great experience here! I was referred by the Belvidere Chamber of Commerce. Jake did an awesome job helping me select new glasses and made sure they were perfect. Highly recommend!

Fr
Review β„–14

This was my first time having an appointment with Pearle Vision and it went really well. Jake was very helpful and answered all of my questions. He went above and beyond my provide me with all the prices that my insurance would cover and even told me store deals. Would definitely recommend to family and friends.

Ca
Review β„–15

This was my second exam at this location. Jake helped me both times and he is great! He Made me feel welcome by being friendly and funny. He has made getting my eyes checked a good time. Thanks Jake!

Rh
Review β„–16

I would recommend the Peale Vision store located in Belvidere, Il. 100%. Wally (Optician) checked me in and started my exam, her personality and friendliness put me at ease. She explained each step before it happened so that I knew what to expect.Dr. Gina Copeland was very thorough in her exam, she listened to my concerns and addressed them before the exam was over. She was kind and made me feel comfortable. I felt like she really cared and I received the best care possible.Jacob (Lead Optician) and Pam (Optician) were also very helpful. The teamwork was so pleasant to see. Wally would show me the glasses and Pam would sanitize them. Pam also offered some great advice when I inquired about purchased glasses from an online club. Jacob offered additional eyewear choices and also helped Wally with billing. I really like that he worked with her with respect not making her feel small in any way. That is very important to me, as I have been in both sets of those shoes.Thank you Dr. Gina, Wally, Jacob and Pam!

Fr
Review β„–17

Omg! Not only the selection of glasses are phenomenal but the people and overall Dr. Copeland was amazing! Took her time, asked questions to understand where I was at! Wally as the tech helped me with all the pictures ! Thank you guys!

An
Review β„–18

Sarah was very helpful and professional in helping me get great new lenses in my Oakley regular frames and my Oakley sunglasses. The glasses were delivered on time and correctly.

Jo
Review β„–19

Ill start by saying my experience here at Pearle Vision for my vision care was better than any other place I have experienced.The center was clean and organized. Dr. Copeland and the staff was very helpful with recommendations and supportive with my choices while maintaining a safe working distance during the COVID-19 pandemic. While I was here, I was treated as a human having a conversation rather than just another number answering yes/no questions leading to dollar signs. I felt very relaxed, safe, and comfortable while in their care.Its always a difficult decision to try a new place for any type of health care. Im glad I chose Dr. Copeland and her staff for my care today and will plan to return to here in the future.

Ka
Review β„–20

Jacob is outstanding. He is always willing to help in any way. This is our second year here and will be customers for the long haul.

Ro
Review β„–21

I had a very good experience and they were very helpful.

Im
Review β„–22

I wanted to recognize the people at Pearl Vision in Belvidere, IL and share my experience I had there. I met Sarah, an Optician who made me feel comfortable to be there from the start. Sarah took the time to make sure to have the information needed which made me feel like they care about my needs.The Optometrist, Dr. Diane Slotemaker, was very pleasant and also took the time to make sure I was taken care of. I felt her experience showed in the way the exam followed. As customers, we look and hope for the best possible. Very grateful for the time she took for me.I also like to recognize Jake and Walley. The way they all network with each other to make your time there so much more enjoyable. How they give feedback to find options for eyewear. They made you feel you can take as long as you need as they want you to feel comfortable in making the best choices for yourself.I want for them to know and for anyone else looking for a place that will have your best interest to visit Pearl Vision in Belvidere, IL with Dr. Diane Slotemaker and her team. You will be met with one or all of her associates which will make sure your experience is what you are looking for. I received more than expected.An Example of Excellence in Customer Service.Reggie

Li
Review β„–23

Amazing service! Thank you so much to Pam and the rest of the team there ready to assist me and being very helpful! Definitely recommend and will be returning for future glasses as well:)

Do
Review β„–24

Jake was amazing to work with. Very personable and helped me pick the perfect pair of glasses.

ca
Review β„–25

Best glasses Ive had in years!

Am
Review β„–26

This office was awesome! They where able to get me in after another office had to cancel my appointment last minute. They where patient, respectful, and very helpful! I would highly recommend this office!

Ca
Review β„–27

10/10 would love help from Sarah again :)

su
Review β„–28

I would give a 5.5 star rating.The staff is friendly, knowledgeableThey go way beyond, checking all insurances or discounts.

Ma
Review β„–29

Wonderful staff, friendly, accommodating, patient, and professional

Do
Review β„–30

This place is bad. I sent a $287.00 pair of glasses back, blurry vision in bifocal. Do yourself a favor, go somewhere else. My old glasses should last another year.

ci
Review β„–31

Went to Belvidere location. Sarah is the best.

Pa
Review β„–32

Customer Service was excellent. Jacob is the best. Very friendly and efficient.

Ya
Review β„–33

The best professional, attentive, and caring team I have ever been treated by. I recommend them πŸ’―% They work hard as a team to cultivate a positive experience for their customers! πŸ˜ƒ

Ma
Review β„–34

Very friendly and experienced staff. They worked with my insurance and I just love my glasses!

Me
Review β„–35

Excellent staff, worked with my insurance, so friendly. Helped choose the best frames for me. The Dr.s great. Love this place!!!

La
Review β„–36

Great staff very friendly

Ju
Review β„–37

Jake was so much help with picking out my glasses great customer service definitely will be back highly recommend this place

Mi
Review β„–38

Great service and with friendly people

Jo
Review β„–39

AMAZING SERVICE!!!

Information
3 Photos
39 Comments
5 Rating
  • Address:900 Belvidere Rd, Belvidere, IL 61008, United States
  • Site:https://pearlevision.com/pv-us/stores/il/belvidere/C377/?cid=Yext_C377&y_source=1_MTQ5OTM0NDYtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 815-516-0380
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations