Best dealer in the general rockford/Belvidere area hands down.Very fast turnaround and great communication. Helped me through a snag and kept working with me through until final point of sale.Highly recommend. 5 stars and very nice people as well.
This place is the best and I am a return customer, not just a one-time shopper. They have a genuine interest in the benefit of their patrons and offer a buffet of services. I had a lower cerakoted and laser engraved and it turned out beautiful. They were upfront and honest with good pricing and remained in communication throughout the process with a turnaround in just one week. Beyond that, We are in a pandemic panic time now and I have used them for an FFl on 4 firearms purchases and their communication skills remain superb replying to emails even on days the store is not open and putting up with some disorganized online retailers resending licensing material that was misplaced all in a timely and friendly fashion. I dont know anyone on a personal level there but I feel treated as if I were family. These people will do what they can for you.
I have never meet a more wonderful group of people!! So helpful and so nice!! Helped me with everything i needed. I will never shop anywhere else!!!
Great people and great customer service. Helped me alot. Next time they have CC classes Im going to go.
RSM has been extremely helpful when I purchased my hand gun. A big shout out to Tim for helping me become comfortable with my weapon. Thanks for all the help
The owners of RSM are truly one of a kind. They are always helpful and treat you like family. The most friendly business I have ever had the experience of dealing with and can now call them my friends. Their prices are competitive. They have a nice selection in the store and their website has even more. They will go out of their way to help you and always give you the best advice. They aren’t out to sell you something out of your budget and won’t sell you something you don’t need, I mean unless your mind is made up and you just want a fun toy. They have expert advice and information. Their store in Genoa, IL also does some of the best custom work I have seen at a reasonable cost. Everyone is very professional. As you can tell, I can’t say enough good things. My experiences have been fantastic. I would recommend them to anybody. Thank you RSM for your commitment to your customers, safety, and the constitution. God Bless you and America.Spencer
Rob & Stacy run and own a wonderful shop. Rob is extremely knowledgeable of old & new firearms, very passionate, and owns a unique collection. Stacy was very helpful and honest in payment options. Both owners were very helpful. I made the drive out to their store from the Schaumburg area, and it was worth the trip! I made my first purchase and it wont be my last. A+
Friendly, professional, and easy to work with! I wish they were open more during the week. I would highly recommend this establishment!
I got all 3 rifles I own and a hand gun from Rob and the RSM team I got a great AR that they hand built and my gods it runs like the energizer bunny on crack. I have put about 3 mags in it for a rapid fire test and the only problem I had is I over heated my hand. If your going to get some thing built go to RSM they have great customer service and a very knowledgeable staff. And you can always find a weird little treasure like my new project rifle I got for 150.
Everyone here is a shooter, they arent going to lie about Brand X for the sale, they will advise you on flaws and perks; if you want something specific and are serious, the owner will find it for you; if there is something they know that will help, theyll do it even if it doesnt cost anything. Advice is free and abundant; loitering is advised, they rescue dogs, unless you somehow can hate puppies or fun.
Knowledge staff, they do not charge fees for paperwork when purchasing a weapon, like others do.
I spend too much time in here, their prices are usually better than bigger shops around the state, the gunsmith is a laugh who knows his stuff, the owners handle everything personally and are splendid people.
First of all, the people at RSM are great to deal with. Second, they do great Ceracote work. 4 different complete firearms for me and I have no complaints at all. Third, I dont think that there is anything to do with firearms that they cannot help you with.
Fantastic, friendly,and knowledgeable. I choose who I do business with carefully and I am happy to spend my hard-earned money here. Their prices and service are excellent and I really felt welcome in their store! Highly recommended!
Absolutely fantastic! Rob was super awesome to our whole family! Great guy! Great prices! There’s no one better in the area!
Great people and very friendly they answer any and all your questions about guns and ccw classes they also do custom to any fire arm.
Ive bought 2 firearms from this location now. Great prices and selection, very enjoyable, knowledgeable and understanding employees. Stop in once and awhile as selection changes fairly often as consignment items come in!
Where do you begin to talk about a great group of people that know how to take care of their customers? Stacey and her crew are awesome. Being a first time gun owner they made me feel at ease with the whole process of purchasing, shipping, and receiving a firearm. They are always happy to help with questions and my Sapphire Witness Pavona 40 cal is just what I have been looking for. Today in our busy lives you dont often find a company that provides the kind of customer service that RSM does! Buy from them and experience what customer service is all about!Thanks again Stacey!!!!! I feel like Family! This review was written by Mary Sherwood using Barbaras computer!
I have purchased several firearms from RSM both directly and through another dealer with it dropped shipped to RSM to handle the paperwork. They are easy to work with and provide excellent service. I highly recommend them - a traditional home town store that delivers and often beats big box and internet stores. If they cannot get it cheaper they will tell you and still help handle the transaction. Nice to have them in the Belvidere community.
Great to buy from. Great service and prices. They opened up their shop for me so I could get my rifle and handgun the night before Thanksgiving and on a day they were closed. That’s customer service!
These guys are outstanding. Great people and great prices. Thank you so much Rob for all your help. Looking forward to my next purchase.
Super friendly, knowledgeable. Remembered my name after being in there 2 times Its no wonder they have 5 stars as a rating. Great place to buy guns. Added 3/12/18- Its to bad 2 bozos have to ruin the 5 star rating for RSM. Dont let a couple d--k heads ruin it for ya, check them out.
I was very happy with my experience. My questions were answered and the atmosphere was very friendly and welcoming. I would certainly recommend them!
Very friendly and helpful staff
If you enjoy being treated like family and want to get best deal around then RSM is the place to go! I use to shop around making dozens of phone calls trying to find best deals and Ive learned now to only make one call to RSM and its best price in town. Ive purchased several firearms and sold a few on consignment and every time every transaction is smooth and wonderful. Rob and Stacy truly know how to make a customer feel like family and not just a number.
RSM is a great little shop for all of your firearm needs. Small, customer oriented business, more than willing to go out of their way to make sure youre happy. Rob, the owner, is a wealth of knowledge. If he cant answer your question, he probably knows where to find the solution. Nice sized selection of new and consignment firearms, fair pricing, and great service. Ive bought a few pieces here and will be sure to go back next time Im in the market. Theyve recently expanded and have a 2nd location that does custom laser and cerakote work. Definitely worth checking out!
Friendly and helpful.Hassle-free and efficient transaction.Some of the best prices in the area.None of the run-around, employee cluelessness, and endless waiting you will find from the big box stores.
Great shop and even greater people!
Nice people, great service, open on the weekends. Great prices. Would reccomend.
Great service and great Prices! Very knowledgeable staff!
Very awesome personalities! Rob was friendly and made me feel comfortable shooting.
Had something I had been looking for that I could not find around where I live. Definitely worth checking out if youre ever near by.
Rob and Stacy run a great lots of knowledge, great customer service recommend to every I talk to.
Helpful staff, good deals, constantly rotating stock of used and consignment arms. Ive been happy with my experiances.
I purchased a firearm through Gun Genie with the folks at RSM. They are very friendly and professional! I will certainly be going back to RSM Firearms for my future purchases! Thanks guys!
Friendly, small-town atmosphere, great service and prices! My ONLY gun store!
Great place!!! Super great prices and friendly staff who know their stuff!!! Great buying experience!!!!
Nice local shop with good pricing, love the amount of milsurp that he has in stock from guns to ammo.
The nicest people own this shop. Prices are awesome. Nothing but good things to say about RSM. Shop here!
Very nice people to deal with they no there guns. Im very pleased with them
Super helpful, great customer service, very unique shop, too! They have airplane related stuff everywhere, including this neat airplane replica I believe hanging at around the entrance, shop is in the basement and just very interesting all around.
Good people not only do they sell you a firearm they treat you very well..Great family Biz....You can tell they are thankful people.
Gotta give RSM a huge shout out! Not only did they give me a really fair price on my trade. They offered the best price on the Glock I wanted that I was able to find. But even more than the price RSMs customer service set them apart from every other gun store Ive been to. Shortly after I made the purchase my work schedule got changed suddenly and directly conflicted with the store hours. I wasnt sure when I would be able to pick up the gun. The store owner Rob went out of his way to accomodate me when he really didnt have to. Not only that, he got me the gun almost a week earlier that he originally thought! Above and beyond. Even though the brick and mortor store is only open 3 days a week their website is possibly the best firearms store website I have been on. So I did most of my legwork just through the website. I really just had to go in and do the paperwork. Cannot recommend RSM firearms enough. I will definitely be back.
The guy is a big mouth clown and a clueless amateur. Im a gun dealer, specializing in collectible firearms, so whenever I picked something to buy in his store he would try to get as much information from me about the gun as he could but wouldnt sell it to me because he assumed Im buying for resale. So even when I offered full sticker price for the gun he wouldnt take it thinking I knew something about the gun that he didnt and hoping he could get more from somebody else. What a great business strategy. Never met anybody like that in this business in 15 years.
Nice local gun shop. Friendly and helpful!
Some of the nicest people youll ever meet, theyre extremely down to earth and they make sure youre getting the best service in the state line. I wouldnt want to spend my money anywhere else.
Great and friendly place . They are reasonably priced . Highly recommended .
Great people great prices there ccw class are wonderful too thanks guys at the rsm
The most down to earth people youll ever meet.
I searched far and wide for a good deal on a quality Mosin-Nagant rifle in northern Illinois. Rob happens to be a connoisseur with a few crates worth in his selection. Rob stays competitive with the internet market and offers a selection of Hex and Round receivers spanning through the years up to and during the war. The added benefit of getting one at a store is that you can inspect it yourself for quality. Couldnt have hoped for a better experience. Super friendly service! You can clearly tell that both Rob and Sandy are good people and are very easy to talk to. They even offered me a bottle of water just because I was there.I have owned my Mosin for over a month now and it has performed beautifully at the range. I keep getting nice comments from others about it. Great buy. Not an unreasonable drive from Chicago if you are able to beat the afternoon traffic coming onto I90.
Excellent prices and great customer service thanks guys
Very fair prices. Wish they were open everyday.
They have great prices and great costumer service!
Awesome people, outstanding prices, and great service
Treated extremely well and great prices.
Great shop very helpful and good prices
Very helpful staff.
Rob is a good guy
Best prices on Glocks
Kyle Barker thank you for your service to our country but you dont have to brake down a gun to see if its poorly made and the way you talk about RSM its seem that you need to go to a some help you dont like questions are you hiding something that you dont want no one to know ????? If you broken let someone help please thanks
They know guns!
Great service
Nice people
Lots of variety!