Dimitri went above and beyond to explain the new offers in great detail, as well as confirming before we left the store how things would look on next few billing cycles. He also offered advice on various cell phone and battery issues we have had. All this was done with a relaxing sense of humor! Excellent service, and the store handled the traffic well both times we were there.
Daniel was very helpful & patient answering all questions I had. Made updating phone pretty easy.
JOHN STAYED LATE TO GET ME MY PHONE. I WASVERY IMPRESSED! however I was there this morning to get a screen protector for my phone. The young lady had her son with her it was 11 and I went to the door an she locked it behind her so I didnt get my 50 dollar screen saver. She definitely needs to watch how John Handels his customers.
I always receive excellent service when I go to the store, I will continue to be a loyal customer at BeMobile in Bemidji, Emily has great customer service skills
Great service every time we go for advice or tech service. Daniel and Emily are very helpful and courteous. We will definitely return!
Today I went in to get a new phone for myself and my son. I was unsure if I was going to get one for myself - depending on increase in monthly bill. John helped me out and did an amazing job setting up BOTH of our phones and finding a plan that worked best for our family. It was a seamless experience. Thank you!
Good thing I arrived right when the store opened. There were only 2 workers on and they could only help one person at a time, unable to multi-task. Workers were knowledgeable about products, but confusing on details of plans and actual costs upfront.
Ronnie did a great job in setting me up with my new iPhone. He explained the process extremely well, transferred all of my data to my new phone very efficiently and answered all of my questions. It was a very smooth process. I am well pleased.
Was given information, but nothing like the t.v. advertised. No free phone or whatever else. And,Id be a new customer. Hmmm.
The staff is helpful and friendly. They are efficient and do a great job when dealing with clients.
Went in with phone issues...came out with a new fully functional device. Emily was awesome! Highly recommended.
John was amazing. Well never go anywhere else for cellular service. John was patient and very kind and helpful. We are forever customers now.
Emily was very helpful and knowledgeable about the products she was selling. Bemobile and staff are very easy and fun to work with.
I walked in to Verizon today, needing to switch carriers, get a new phone, activate...blah blah blah..ALLLLLL the things. John was so kind, over and above helpful...really havent had a service experience that pleasant in a long time!
John was very helpful and kind and he is good at his job I appreciate what he did for us today
Really friendly, great customer service. Both sales personnel Dimitri and Emily worked hard to get our phones up and running. They are dedicated to their job and customers. Thank you.
Was looking to get an new phone, and Ronnie from OH made the whole process super easy! He answered all my questions, was super friendly, and got me in and out with a very reasonable price. Thanks, Ronnie
Ronnie did a very nice job. He was very attentive and helped me quickly and efficiently.
Ronnie was amazing! Friendly and efficient.
Helpful at this office!! Corporate office, they were very snooty & didnt really treat a person coming in very nicely. We just want assistance, not all of us have the money you seek. Lbvs
Amazing! I will go to these guys any day of the week! So much friendlier than the Verizon store in bemidji!!
I love this store. The customer service is always great and they try and help me out even if it’s a Verizon issue versus a phone issue.
I was happy with the explanation of what I could get and what was needed. I didn’t want any surprises in my billing so he explained everything and even made a note so we would remember. I wasn’t talked into anything I didn’t want.
The staff took the time to understand my needs and pair me with the perfect device and plan. They made the upgrade experience enjoyable.
Always enjoy the service and attention we get at BeMobile in Bemidji. Completely respectful and always professional. Thanks again Ronnie!!!
We had great customer service!! Definitely will be coming back to this store in the future.
Great customer service. Fixed my phone in minutes
Dimitri was extremely helpful in setting up my dads phone. He went above and beyond what he needed to do to make less work for me. 10/10
Had a good experience, traded my phone in with no questions asked, nice and friendly employees. Good atmosphere.
Emily and Ronnie did an amazing job. I appreciate them getting me in and out of there with what I needed, and super friendly. Thanks again.
Excellent customer service! Dimitri persevered in setting me up with a new phone and transferring my info over. Support this Verizon in Bemidji as it sends money back into the community versus the other corporate Verizon up the road.
Ronnie did an amazing job and was very helpful and patient. I’m very happy with the service he provided.
Ronnie was very helpful today when I was buying my new IPhone! Very friendly and explained everything very well.
They are always helpful would recommend them to anyone!!
Emily helped me and was incredibly nice, and went out of her way to help just amazing service!
Brandon was amazing! Excellent customer service, he was polite, knowledgeable and help me to get my phone up and running in no time! Very pleased!!
Emily rocks!!! Had me in and out so efficiently!!! So good at what she does!!! Love coming to visit her!!! And Dan has always been wonderful to work with!!!
Daniel patiently helped with my phone concerns and then efficiently helped me purchase and setup a new phone.
Super kind and fast. Super friendly as well!
Emily did a fantastic job in meeting my needs as an educational professional and keeping the costs reasonable.
Very pleasant shopping here. Recommend here than the corporate store in town. Very knowledgeable and friendly people.
The staff was helpful and tried to work as quickly as possible.
Excellent store Emily was friendly knowledgeable and engaging. Will be back for any other cellular needs.
Emily was a big help and very personable! It was a wonderful experience there.
Dimitri was very helpful, knowledgeable, upfront, precise, and patient. 11/10, the be mobile store is the only one I go to because of the amazing people that work at that location.
Dimitri was awesome! He was the only staff there and helped 2 out us at the same time!
Dimitri was very helpful and did everything he could to get the best deal for us. He was friendly, kind and very patient with all my questions. Thank you for all your help.Karmie 😊
Excellent service. Ronnie was great.
Emily was super helpful and knowledgeable! Her customer service definitely sold us on buying more than we came in to buy!
Help me withy phone problems and we correctly took care of it . Thanks
Super helpful. Really good at breaking down and explaing things.
Brandon is amazing! I spoke to him a couple times before i went in. I get there and get help from him! 😂 I was happy to have such a helpful guy
Emily was “GREAT” and very helpful.
Good and quick service with reasonable pricing
I have had my phone in there 3 times, now they tell me I have to call the 800 number to get help. They will not exchange the phone for a new one. Said I would have to buy the new one and pay off the current unit. Have had the phone for only 3 months. Maybe they should get 2 stars and not 3
Daniel in the Bemidji store location was friendly and got me in & out the door quickly which I very much appreciated. He knew his job & I could tell.
Brandon stayed after hours to make sure we understood everything and made sure we had everything we needed.
Kyle helped us so much and was very nice! We will definitely be coming back!:)
The staff was friendly and helpful.
Great assistance with our needs to help boost our signal. We haven’t tried out what we bought as of yet, But are hoping to try it later this week
Super polite and helpful and all my phone questions were answered professionally.
Great experience and good ppl!!!
I went in for an upgrade due to a broken phone and was helped by Emily. She was very nice and extremely helpful and had a great attitude.
Dimitri was very helpful, hes an excellent salesmen!
Professional, skilled and polite. Great experience!
I had a GREAT EXPERIENCE working with Brandon and Dimitri, the young man he was training. They guided me through the process of replacing my older iPhone with a 12 mini.
I was very pleased on the professional service I received from Emily. I was in and out quickly.
Service was very great, the staff was very helpful in answering my questions and very knowledgeable.
He was the best! Very helpful and courteous!
Go see Dimitri he’s a awesome sales rep!!
Daniel was thorough in going over options and services when I switched phone providers and bought new equipment. He was helpful in making sure that everything was set up correctly and the time to explain how everything works. I felt that he was being sincere when he offered to help with any questions after my purchase.
Daniel went over everything very well and answered all of my questions
Excellent customer service-friendly and helpful!
Everyone was very nice and and very helpful
Its very helpful and courteous when I was in the store.
Was told several things at this store that were not true about the Verizon Corporation store very dissatisfied with the service Emily was the sales person trying to tell me and help me
Excellent Service. Fast!
It was a pleasure to work with john!!!
Wonderful employees! Very knowledgeable and friendly.
The staff here is great especially Brian. This place is knowagble and willing to help with anything..
Friendly employees, make you feel welcomed along with making sure youre completely satisfied before you leave.
Very friendly, quick service.
Was awesome
No even a hello before I couldnt take the wait and left. I get that your busy... Verizon is known for that but at least acknowledge when someone walks in.
Ronnie was a great help!
Brandon was awesome! Helped get me set up with a new phone and didnt pressure us into anything we didnt need
Great experience at BeMobile. Great job Nick.Great job Dan. Brandon was very patient and knowledgeable. He took great care in setting up my new phone and making sure I understood everything. I bombarded him with questions and he answered every one of them. What a great crew! Thanks a million.
Alex was phenomenal. He made it an informative and enjoyable experience. He was professional, curteous, and humerus. He has the same phone I upgraded to so he also had personal experience to share. I would definitely refer anyone to this store. Ive been working with them for a number of years now. Thank you Alex and thank you BeMobile. 5 stars 🌟🌟🌟🌟🌟
Working with Brandon, he was able to help me activate a Samsung Galaxy S8 Id purchased off Amazon. He was patient, knowledgeable and professional. In my opinion, he is the standard for quality customer service. Ive had nothing but good luck with this location and highly recommend it to Verizon users. Thanks again, Brandon! Well done!
Dimitri really helped us out!
Brandon is a very personable representative. He takes the time to listen, help and gives you all the options and recommendations in your best interest. He is awesome!!
I called this place when my son lost his phone, they walked me through step by step how to find it without having to get to a computer! Very helpful!! Thank you!
Was very helpful. Thank you
Very fast and great service solving my phone problem.
My salesperson is and has been Dan T. He and his staff are excellent. I would recommend this store to anyone interested in in purchasing cell technology. They are always on deck and willing to help.
Great customer service! Quick and no line. I wasn’t waiting hours and was in and out! Everyone that helped me was very helpful. Only place I go for my Verizon needs!
I made the mistake of moving from Verizon to Total Wireless (more like Total Call-Drop)...luckily, I came here to switch back. They spent an hour and forty-seven minutes with me on the phone with Verizon to get it solved. Great service and polite! Highly recommend them if you have any questions with Cell service.
Great assistance.
Went in and made a purchase and it didnt work for my phone, when I went back in to return it the manager stopped me because I didnt have a mask on, I told him I cant wear one because of asthma I have . He says store policy that I have wear one and he told me I can wait outside in the rain if I dont put one on . Im about ready to close my account with you, but right now I need my phone for work.
No waiting. And very good cell phone tech s to help you.