Bought my couch here, love it!!

Helpful and knowledgeable!Helped us get what we needed on our time frame.

I promise you won’t find better costumer service, prices, and selection. My wife and I went to every single competitor and each of them were nothing close to the quality of care, service, knowledge, and authenticity. Skip the disappointment of wasting your time at its competitors and just get you furniture here.

I found a table and chairs from them that I really liked. Their price was competitive even compared to the online retailers that also sold the same product. It is nice to deal locally if possible so I went with them. They even matched the price they gave me earlier in the year when I originally did not buy it at that time. They communicated well and delivered it in a timely fashion. A few guys brought it in and set everything up. I had a great experience and will go back in the future.

Ethan did a great job... Not pushy... Friendly.. Have us plenty of options and honest feedback

I have always gotten good service from this place I have gone here a couple times to buy furniture they seem reasonably priced and theyre well informed on their products

Issue: Lay-Z-boy joined England furniture and the quality of my sectional couch form England was not good, average at best! I bought the sectional couch three years ago, and within one year the cushions sank and the fabric pivoted and peeled, it was disappointing to say the least, because of the condition I could not even sell it, my only option was to give it away! Honestly, I felt embarrassed to do even that!Initial inquiry: I called England furniture and they only would deal with warranty issues, they were cordial, but didn’t do me any favors. They simply referred me back to the store I purchased the couch from. That’s when I talked with Ethan at St. Michel. At first, he approached someone local to help solve the problem, however the cost was too high because the repair needed was to extensive.Solution: Ethan kept in contact with me over the next four months and his perseverance eventually led to the couch being shipped back to the manufacturer to be repaired. Finally after almost five months, the couch was fixed and at a minimal cost to us.Bottom line: What is important to remember is that you can buy furniture anywhere today, the competition is fierce, but true blue customer service is a rarity. If you need furniture buy from Ethan, you won’t regret it! In life, as you know things can happen, but it’s a good feeling to know someone local is nearby with impeccable customer service ready to help!

Very nice selection! Very helpful people there!

I was looking specifically for a couch and they had a wide variety of options and prices to choose from. The salesman was knowledgeable and helpful in finding me a couch that met my specifications. The store was easy to get around in. Plenty of space for wheelchairs. A very large parking lot with room for oversized vehicles.

Great customer service, all the employees are friendly and professional.

Always had excellent service and product from this family owned store. Thank you so much for repurposing the old pamida building! Great to have the building put to use again. #LOVETHISPLACE

Ethan has helped us find the perfect bed. We had purchased a bed and it didnt fulfill our needs. Ethan worked with us and we couldnt be happier! We have never received such good customer service! I would highly recommend St Michael furniture to anyone!! Very satisfied customer!

Kyle was friendly and quick to inform me of their current 25 percent off sale. When I must have looked perplexed, he asked me if I was finding what I needed. I informed him that the color I wanted was nowhere and he told me that often it might not be on the floor, but may be offered in a catalog.

Great store, great furniture.

Wonderful service and a great selection to choose from. We had a great time picking out our new furniture.

Such poor service that I have to let others know. First, the sectional sofa came with the wrong set up and missing a latch to hold it together. The delivery people were very helpful and photographed the missing latch so it could be quickly replaced and said the sales person would call to fix it. The salesman never followed up even though he got the photos of what was wrong. When I finally got ahold of him he said he would call me back after he talked with the manager the next week. Again, he never followed up. So a couple months later when I finally get ahold of someone, the manager, he has no idea what I am talking about. He does not apologize for the mistakes, or poor service, but instead tells me that I will have to fix the hitch myself (he will give me the parts) because they are too busy to come out. Another couple weeks pass before I have time to pick up the parts at the store. There, the manager gives me the following instructions, “there’s an up and a down. So just do it right.” I tell him I am going to leave a negative review due to such terrible service and suddenly he says they will have time to come out and fix it. Moral of the story is, unless you have reason to believe their service has improved I would be very cautious purchasing from St. Michels furniture store.

Always polite and always professional...

Great service. Great prices. Will be our go-to furniture shop in Bemidji.

Great except they seem to be in denial about a pandemic happening. All of us customers were wearing masks but none of their employees were which doesnt help us much!

Sales person was very helpful in finding the kind of furniture we were looking for.

Very friendly staff. Able to special order 2 chairs for the same price as the floor model.

Nice selection for a small town.

Overpriced on everything