The staff gave me information in the morning which inspired me to rent private lanes. The evening staff explained that I received incorrect information from the owner and the charges turn out to be more. The evening manager was rude and wouldnt even attempt to hear me out, explain or approach when asked. The bartender was rude and never smiled. She was dismissive and condensing. She interrupted the ONE person that was nice enough to help us. PORTER, now he was awesome!! He smiled through his mask, made my kids birthday a blast (after the manager nearly ruined it), he explained the miscommunication and he did his best to make up for my frustration! PORTER is the only reason we stayed and spent more money.The evening manager blamed the owner and said Thats the way it isThe owner has never responded to my phone calls!We were just visiting Bend, this was an unfortunate first experience 😕!
The food was okay. I liked the arcade. The bowling was good.
Its cool. The food is okay, I suggest eating prior to though. The drinks are cold and reasonably priced. Bowling theres tons of balls to choose from and it seems everytime I go the neighbor bowlers are friendly and encouraging with high fives on your spare or strike.The cosmic bowling rocks! They have it in a separate area that makes u feel like some kinda V.I.P.Further more their karaoke is off the hook with probably the biggest following of good singers Ive ever seen.Youll have fun here for a silly date or the family...
Well. I mean. Its a bowling alley. Good family fun. Stupidly outrageously priced but they all are anymore. Employees seem engaged, it wasnt filthy. Almost all the house balls were on the lanes because no one was taking care of that. But we had a good time and we would go here again.
The people that work their are very nice. It was a fun experience. The temperature was extremely warm and there was a poor selection of bowling balls. the bowling shoes were all tore up with rips and tears. The shoes have no support and are not comfortable at all. But again, I have to say the staff was friendly and helpful. That makes the experience much better!
Bowled 5 frames and then our lane went out of order, we waited for almost 25 minutes for help getting our lane back in order. When we asked the manager for a refund, we were only able to receive a partial refund because we had to pay the $5 cover for the shoes. Who comes to a bowling alley and pays to play half a game? We were told “stuff happens” and told to “take it with a grain of salt” after requesting the full refund amount. The two staff employees we spoke to had horrible attitudes and clearly aren’t happy with their job. If looking for a bowling alley, I would recommend going elsewhere.
It was fun, some of the staff were distant and others were very nice and giving me tips because i am horrible at bowling, however they give you an option to pay 40 for an hour, however each game lasts about an hour atleast with me, so a individual game costs 20, so i would just pay for individual games to be sure. I think the prices are criminal honestly, it feels more like a scam, its BS.
We got there a little later than we hoped but they still let us bowl a couple games and drink some drinks. Place was really clean and functioning perfectly. We had a blast; cant wait to go back!
Stacy absolutely makes this place. The best of the best. Drinks and bowling and STACY give that man a raise
Had a last minute birthday party there. They were very accommodating, provided everything we needed and the kids had a lot of fun. Thank you
Lady working the counter was very nice. Well maintained lanes.
Nice and clean... Friendly service... Thought it was a little expensive, but competitive to another in the area.
So much fun but get ready to drop some coin. Other then that service is amazing and very helpful. My boys had a blast
Not a lot I can say ... But always a pleasure bowling there
Lava Lanes is like family. They have well-maintained lanes, personable employees, a fun arcade for the kiddos, and awesome summer rates for children to come for free daily. Lava Lanes is a special place that my whole family frequents. Truly a special place.
Never bowled here but if I did Im sure Id crush it... No, I go to bet the ponies here sometimes and to have a brew or two. Food is standard bowling alley fare, not bad, not great. Good bar area though, and the beer selections are excellent.
The employees are AMAZING! We got the party room and had a ton of fun!
Always fun, good burgers too!Delicious iced tea!!
Although bowling isn’t as much my thing Lava Lanes has always been pretty nice. It’s kind of just what you’d expect a bowling alley to be like haha. The prices sometimes seem like a lot. Nice service and pretty cleanly as far as I can tell. Bowling is kind of a fun thing to do whether you’re good at it or not, which isn’t the case with most things so whether you’re going to be competitive or just for some laughs it’s a classic “sport.”
My teenage kids loved this place. So relaxed. Pay per game.
Had a bday party there and had a blast
Great environment and food. Had lots of fun and a friendly staff makes this a place I will return to.
Its always fun here, for the whole family from the bowling to the arcade you can find entertainment
Always a go-to for the karaoke nights! Plus, the 300 club side is so unique too. Great for events and get togethers.
Nice, clean bowling. Nice employees and good food
It soooooo much fun, Excellent atmosphere Awesome people that work there🎳🎳🎳
Its a fine place but there was a guy behind the counter who was rude when I pressed the help button... Bad customer service from that person, but otherwise the place is fun.
The private lanes birthday party was super fun!
Just came for the penny smasher, but is looked like a lot of fun.
Great family fun place.
Daughter loves this place and I bowled the best game I have ever bowled last time we were there! Id give it ten stars if I could! Thank you.
Not too crowded, always a nice place to bowl with some friends!
Had a great time. Got upgraded to the 300 Club for free.
Good service games and a good bar tender 👍
Its bowling I cant bowl but its definitely bowling. Nice semi-privity kind of room.Had a birthday party rock I love parties
Great place let us come in give us a lane that wasnt open because they knew that we were trying to have some time with our family and they took care of me of us
Went there with my grandparents, amazing place. Workers are so nice and caring and it is always fun with others. Too bad I dont live in Oregon,
Good times, clean, friendly staff!
Tried to go play video lottery, had trouble with my machine pushed cash over $100.00 no ticket came out then i put a 20 in the machine and pushed cash out to see if it was working, bartender said i was trying to rip them off. Food was HORRIBLE would not recommend going here. We will not be back. What a shame especially when you finally see places get to open back up.
Want to have fun with family and friends this is the place. They make thin crust pizza, serve frosty beer, and delicious cheesy chili fries. Awesome idea for little kids to bowl with a kitty rack so they dont hurt their little hands and comfortable bowling shoes while providing sanitizers all around to maintain the fun.
Who has the time for bowling anymore takes so long to get set up and ready for the next... Ohpp guess thats technically me gawd good luck lady.
We had a blast! Thank you for the wonderful experience!
Fun morning of bowling on lane 23. Good Bloody Marys 😊
We had a great time even though they were busier then usual.
Had a great time!
Great wax on the lanes no pool table
I love this bowling center! Met lots of wonderful people while bowling on leagues over the years. Fun for the whole family!
Karaoke is fun here
A very fun, clean, and fast place, food orders take hardly anytime, floors are super clean and nice, so as the counters and tables, and the bowling alley are so much fun!It also has a very good price and for 2 games and 3 people is at a really good price! And the service is amazing! Really nice workers and hard workers. Its super fun and its a must visit when in Bend!
The lanes werent crowded, and the food was amazing. Particularly the sweet chili wings. It was loads of fun, we were in the smaller room off the side right by the bar which was convenient and felt pleasantly secluded without feeling awkwardly cut off
Great place, excellent service. Very friendly.
Loved it, when lanes got stuck I got help before I even asked for it.
Awesome place for the family and to watch the game.
Nice place friendly employees and always very clean.The outside isnt really exiting could use some more tables and seats. But COVID-19 whatya gone do right.
Nice place
Customer service was terrible and the manager was rude
Very expensive for simple bowling. $20 for 2 people and 1 game of bowling with shoes.
Great service great environment
Their COVID protocols are clearly laid out, they have tons of sanitizer available and everyone is nice and spaced out. I was nervous to go bowling again but we had a great time and felt completely safe
Great fun with the kids
Joined the free bowling for kids this summer and paid for the family (adult) pack as well. The front dest attendant lady wasnt very friendly and acted as if there was an issue with my bowling account saying Im not registered. Signed in again and showed her again, and she seemed as if I was wasting her time. Not to mention we were there only after 30 mins of them opening, so its not like it was busy or she had a huge line of hard customers before we even got to her. Then my husband went to ask a question, she didnt even acknowledge him, but kept talking on the phone (she saw home too). When she got off the phone she acted as if he was bothering her. Only reason I would give this place a 4 instead of 5. The customer service could use a huge up grade. And even tho we got the free bowling for kids and paid 39.99 for the family (adult) package, its still about $20 for shoes for a family of 5. So just remember the shoe rentals are not free, and you still need to pay for that. Everything else seemed good.
Good place to bring kids! Also great place to go and relax.
It is a great place to take family and friends all ages. However I feel that if you take your younger children during the weekends and around the evening times you are going to want to keep an extra close eye on them due to the adult crowd that is predominately there at those time slots!I genuinely appreciate the variety of entertainment for people of all ages and genders!I do wish the prices overall at Lava Lanes were more affordable so you that more of us come and enjoy hanging out here more often with our family, friends or other loved ones!
The beer was good even if they were out of our first choice. Bowling was fast, easy, and fun. Almost everyone there was encouraging to one another.
Excellent facility!
As far as it goes, this place was clean and well maintained. However, it is incredibly over priced for bowling and the customer service was atrocious. I brought my family to bowl together, but ended up only letting the kids play as the cost was nearly twice that of other local spots and there was also no discount for kids of any age. The acade looked amazing, but we did not get to play as the card machine was broken and we could not purchase credits to play there either. And again, getting any help to get this fixed was impossible. While we had all planned on eating between some games, the cost of games drove us to only play one (again only with the kids playing) so we decided to forego food as well as we had nothing to wait for (bowling too expensive for another game and broken arcade). But it seemed the bar was in full swing and the only focus of the staff. Sad, and I wont be back.
Helpful staff. Only 1 other bowler allowed is to easily social distance
Bend Lava Lanes over charge....$63 for 10 games. Spend the money and go to Medford Lava Lanes on Tuesday, Thursday or Sunday... Only$1 per game. Worth the drive, even with gas you save money. P
Very nice bowls ng alley with a place for kids to play, a snack bar, slot machines and a bar. 👍
Pat and Staff are top notch! Beautiful bowling alley and the food was amazing.
Love it go every week
Went with group from Church. Rented the 300 Club room. Had a great time! Was surprised by outstanding quality of food offered at snack bar. Had fish (cod!) and chips. Delicious! It can get quite loud and crowded out in general bowling area but was surprisingly subdued in 300 Club except for rock videos playing on screens. They were a bit loud. Nice to know there is still a wholesome place to the family! More fun and affordable than a movie and considering youre actually doing something together--well worth the cost.
Had an amazing time!
Fun time, but super short staffed so the food was terrible.
Love bowling on the 300 Club lanes! Close to the bar and 2 huge screens!
We had such a fun family evening bowling! Prices are average. Snack type food🍔🍟🥨🍕🌭🍿🍺 looked delicious however, we didnt eat there. Cosmic bowling was a great time!
Back to the Bowling Leagues. We are excited to join and enjoy the fun!! The Pro shop is Awesome. Jeff comes out to see how you are doing and gives you hints on your bowling. It has been 30 years since we have bowled league, so pointer are welcome!!
Came here with my good friends and our wives for my birthday (day of) and the shift lead was less than pleasant. She had a condescending attitude the whole night, she did not thank us for coming in or ask us how our night was bowling.Lava lanes is a beautiful bowling alley and would love to come back again as long as this shift lead is not working.5-9-19 6:30pm-9:00pm
This review is not for the whole of the Lava lanes but only for The 300 Club Sports Bar. What on earth has happened to you within the last month? We go there often. But last night we showed up around 7pm and were completely ignored. Both bartenders saw us. Even looked at us several times. We did all we could to catch someones eye for service. Is watching the TV or talking to each other more important than serving a customer? Apparently so. I would understand if they were busy. I would also understand if we were sitting in some obscure comer easily missed. But we were sitting at the table right in the middle of the bar in plain view. And there where only about 8 people in the bar, most of them already eating. After waiting for about 15 - 20 minutes we were getting hungry so we finally left and went someplace else (where we got waited on within 5 minutes and they were even busy). We will go back to Lava Lanes. But after last night I really dont think we will be eating in the bar.
Very BAD Stacy The bartender was out of place after 20 years let the past go 💕
Everyone is super friendly and the bowling is fun!
Go support your local alleys.
Super fun!
My daughter and I were walking our dog on a very hot day and we had no water with us so we stopped by the bowling ally and asked if we can have a cup of water and almost started pouring a pitcher with only a little bit water in it with a couple of pieces of ice in it too. An employee immediately got us a new pitcher of ice water, and another got our dog some water too! It was nice that they were dog friendly. When we were leaving, they gave us to-go cups with ice water, and cut up a cup for our little dog. They were so hospitable and awesome, and made sure we did not dehydrate. Thank you!~ Bowl here!!!!
Visually inviting with soft glowing kigts, music videos playing on big screen, excellent staff and cocktails and many micro beers on tap. Also happy hour. 2 dollar games Sundays 5 to 10pm
Biggest bowling alley in Bend. We had a good time with some friends. The only suggestion is that they add more seats at the alley. Currently there are only two seats per lane.
Super fun place. Had a huge group of family (15 people) go in there and we got set up, given shoes, and playing in under 10 minutes. The food is really good and the beers are even better. Reasonably priced as well.
Took my 17 year old here for a birthday party over the weekend. The place is awesome. The glow bowling lounge is comfortable and fun - but pricey! I paid for an hour of bowling for one lane @ $35! Instead of pricing in games, it was timed. I dont know if that goes for the entire place, but the glow/cosmic bowl room was set up that way. Ill definitely go back - but maybe check out the standard bowling lane side. Pizza was good (fluffy crust!) - good drink and beer selection. Even the bowling alley bar looked like someplace Id go back to.
The 300 Club is always where I go. Its definitely a fun place. It could be a bit cleaner and perhaps a better security system there. There are lots of kids that come here but its alittle scary when there are drug deals happening in the parking lot. I know thats not their fault, but they should be more proud of their business to protect its exterior image
Decent bowling alley and arcade area. Lanes are a bit too expensive to go all that often but I do enjoy getting together here with friends every couple of months. Lanes can fill up on weekend evenings so dont be surprised if you end up waiting for a while.
Great bowling alley
Went for cosmic bowling. Fun atmosphere. Arcade, bowling, bar, food and karaoke all available until closing. The bar makes drinks that far exceed regular bowling alley expectations and the food to compliment it (lava rocks are a muuuuuuust).
Bowling alley and decent arcade. Additional club area with full bar/restaurant area and four private lanes with sofas. Cozier atmosphere is a big plus. Great for evening adulting or birthday party. The foods not bad either. Yummy fries & tots. 😁👍
We love going to this place. The new owner have really done a good job. Is super clean and friendly. Would definitely recommend.