Nothing on racks no help around. Nice greeter. Help find us a cart when all were outside unused.

You can find anything you need in this store with low prices. And very convenient to shop and go. Employees will help you right away if you need them.

A great place to shop, and save a few bucks. The service was great, and I found some really helpful items here. I would recommend this to anyone that wants to update their home. They did wonders for mine.

Their pieces are higher than Walmart..... $5 for a block of butter.... I dont think so

Very good experience Christina was most friendly and pleasant while checking Mr out.

If you want to find cheap really interesting products then come to five below.For example: I bought this bluetooth 3 hour lasting rainbow color changing aux speaker for only 5$! And the sound quality surprisingly Is really well

Rude employees, horrible customer service, and most of the stuff they sell they dont have in stock...just floor models they wont sell or even try to order for you. Stay away from the Benton Harbor, go to Niles, Portage, even Mishawaka Big Lots instead.

The associate at checkout was great. She was energetic and very helpful!

I had never been to this chain here before, and didnt know what to expect. I was so impressed! The company/store itself has everything you need to decorate your home. And crazy low prices, I bought way more than I thought I would but my checkout price was the same as anywhere. The staff was AMAZING! I was helped with everything I needed. They were so cheerful too! The store was well organized, well stocked, all items were facing out properly, and it was clean. Floors, glass, carts - all of it. I didnt need to use the restroom while I was there, but I would be shocked if it wasnt just as clean as everything else. And lastly, just to emphasize, they were so nice and accommodating. They made this a wonderful experience.

Clean store with a good selection of things. Friendly staff as well.

Everything I needed at good prices

Good clean store, low prices. Nice

Didnt have many shelves stocked but the staff was very nice

THEY DONT HAVE THE VARIETIES THEY USE TO BUT THE WORKERS ARE STILL AWESOME! ALWAYS WELCOMING ME INTO THE STORE AND WISHES ME WELL ON THE WAY OUT. GOOD ASSISTANCE IF YOU NEED HELP FINDING SOMETHING AND PLANS FOR THEIR FURNITURE IF YOU CANT OR JUST DONT WANT TO PAY IT ALL AT ONCE.

Manager was very rude and dismissive when line was backing up ignored his staff when they asked for help. I was shocked to hear he was a manager no people skills.

Havent been there in a while. Everything is still the same. Very clean.

This location is pretty organized and clean. The workers are generally friendly and always willing to help. Great prices too! You can find a lot here. I can come in for 1 item and leave with 20.

Always a clean and friendly atmosphere.

Kinda expensive. Didnt buy much. We were like the only people in the store.

Sales associates were rude and no shopping carts in store.

I cannot believe the deals I got on Christmas gifts! Thank you!

Typical look see.lol

Pretty decent prices. Store was clean and staff was friendly. Typical Big Lots merchandise

Good place to get nice furniture for cheaper. Love going to big lots just to see what kind of stuff they have there. Usually end up getting more stuff than originally planned

Okay so I was checking out the mattresses just for curiosity since we had looked at mattresses at a mattress store. Went to lay down to check out the firmness and there was a small bug walking on the mattresses.. Dont know what a bed bug looks like but yep stopped looking at mattresses.

Always suprising selection and the lowest prices anywhere!

Ok. Took a few to find someone working to ask a question and they do not have a delivery person right now so no deliveries can be done.

Store pretty empty, gotta shop somewhere else for bed pillows.......

Saves you money.

Nice money saving store

Ive never been a fan of Big Lots but the staff at the store, mainly Esperanza knocked it out of the park. Id actually be willing to pay a bit more for the customer service she offered there. Very helpful!!

Delivering here at 0600. They hand unload.

Unique and fun place to shop.

Live big lots lots to choose from there!

I love big lots prices cant be beat

Wife and I were in the store about 3 weeks ago trying out mattresses. Well after a few I got off one mattress and she got on to it. All the sudden as soon as my wife was in motion of laying down, the bed frame collapsed! Her leg and hip are bruised and scrapped up from the collapse. Their Manager and employee really didnt care as the wrote out the incident report. To our surprise the employee in the furniture department admitted the rigged the frame cause it was broken and instructed to put back together despite being broken. We have yet to hear from their General Manager or Corporate office. We just may never enter another Big Lots just because of this incident. Customer Service is horrible and they dont care!

Its my go to place when Im trying to find hard to get products. From cooking products to junk food/snacks lol!!🍭🔦🍪🍬☕🔪🥄

One of my favorite stores because it is affordable. Able to buy a lot for a little money. My kind of shopping!

A great place to shop. Nice employee too.

Looking for a recliner for my son, bought a solar light..

Man Big lots has stepped up their game, great layout, great products but seem understaffed as the presentation of the products has a picked through garage sale feel. Poor recovery at close

It was very nice.Being a reward member they were giving away free DVDS.I thought that was nice.

Love this store! Everything you want and reasonable layaway plans if you need it.

Great Staff veryHelpful and friendly. Great Products too. And Prices are awesome.

Big lots is one of my favorite stores.cashiers are nice and always someone willing to help

This place has really good prices.

Very clean, helpful courteous..items I needed they had

Lots big. Lots of stuff but not everything.

Not busy good prices people wearing masks

Its an okay place to shop but nobody offered help when i wondered around aimlessly

Cashier keKe was one of the most pleasant cashiers that my husband and I had waited on us for a long time as I to work with public and I know how difficult it can be to stay in a cheerful and pleasant way great job

Friendly staff!

Always friendly service and good price.

Nice place to go to. Decent prices. Pleasant people

It was big and they had a lot of stuff in it

Big Lots has everything a person needs to furnish and decorate a home.

Everyone was very nice and i found what i wanted!!

Stock was pretty low

Wonderful found just what I needed 👍👀

Some good discounts, more if youre a member. Clean and well stocked.

Didnt hate it. They NEED friendlier cashiers.

I really like that store, but not go there very often.

Lots of stuff to check out & see

Big lots is always a fun place to shop. Lots of new stuff all the time.

Friendly quick service. If more then 2 in line they always call up back up cashier

Love this store...great prices!

Fairly good prices. Employees are nice and very helpful.

Alot of stuff

Turns out its way better than when I was a teen. Check it, youll be surprised.

Theyre not too bad I would go there again they have quite a bit of stuff

A surprisingly great variety of Christmas decorations and great prices.

Purchased a new TV stand. Great selection and prices! I stock, took it home today!

Love big lots but not always great prices

My favorite place

Great merchandise and friendly service!

New and improved. Nice furniture

I liked the old one better. You cant find the deals you use to.

When it first started it was a big savings but now it cost more than a reg store

Loved the store and would go back again.

Luis was very helpfulSales person

The customer service here is fantastic Irma is awesome!!!

Nice

Better selection for the cost.

Some good stuff at a discounted price.

Courteous service., great selection, go there often

Some decent prices on things.

Always a great place that makes me happy

I got some nice Bluetooth headphones for 20 bucks

It ok I can do better

Much better than most these days.

I love the prices

Fun store. You never know what you might find.

Big Lots was fun but Im glad it closed

Nice place..Big difference from the 90s!

Good deals great place to save money

Rude, rude, rude! My husband and I have bought numerous pieces of furniture from the benton harbor big lots and usually have no issue. Today we bought a couch, recliner, end table and ottoman from them, we get them home and both the ottomon and couch have rips in them, straight from the packaging. We were able to return the ottoman but because the couch was so hard to get into the house we told them we would keep it but would like reimbursement for the damage on it. To put it bluntly the woman manager on duty today was rude, unhelpful and basically told us we either return it or deal with the damage. For how much money weve spent in this particular store youd think theyd know we could afford to go elsewhere but yet choose to come back because we used to like shopping there. Weve had issues with her in the past being very rude to us, were on the verge of returning everything, which cost over $800 and going to a real furniture store where we can be treated with respect and get furniture thats not been ruined by careless employees.

The staff is nice

This place is great!

Very good.

Very nice and friendly staff and is willing to help you