user
Mattress Firm Bergenfield
507A S Washington Ave, Bergenfield, NJ 07621, United States
Appearance
Mattress Firm Bergenfield
Comments
su
Review β„–1

Great Store, Sales Expert Alexandra is a Pro, the first time I heard her speak, I wanted to buy the mattress right away! So amiable! The Manager Abdul is so good too! What a Superb Sales Team! Thumbs up! πŸ‘ŒπŸ‘

Se
Review β„–2

We had a great experience at the Bergenfield location. Excellent details to help us make the correct choice .

El
Review β„–3

Thank you Abdu for you great customer service, I appreciate your help and will recommend you to my friends.

Jo
Review β„–4

Ryan Flood provides great customer service.In a time where customer service has been lacking, it was very refreshing to deal with timely, professional and knowledgeable answers.Thanks Ryan!

Jo
Review β„–5

I went into Mattress Firm to look around and met Alexandra, an extraordinary salesperson.. She helped me find exactly what I needed within my budget and the entire process felt as if I had a β€œfriend” in the mattress business helping me out.. Thank you again Alexandra!!

Kh
Review β„–6

Abdul was so helpful in choosing the mattress of my liking. I will definitely recommend mattress firm in Bergenfield to my friends and family.

Ba
Review β„–7

Excellent customer service! Abdul was very knowledgeable about healthy sleep habits and factors that will hinder or improve those patterns.I was also able to to see what options I had from different price points without any up selling or pressure.I was at the store for hours and never felt like I needed to rush into a purchase.

Fl
Review β„–8

I had an excellent experience at the mattress firm store in Bergenfield New Jersey! Alexandra and Abdul gave fantastic five star service! My husband and I are happy with our mattress and pillow selection and the prices that we were given. I Would recommend them to anyone!

Sh
Review β„–9

Abdu was excellent! He was extremely thorough and helpful in understanding all the available products and which would be the best fit for my in laws. He was kind and helpful. We’ve bought from this Mattress Firm in the past and will always continue to bring our business back here. Great service!

La
Review β„–10

We came in unsure of what we were looking for. However, Abdu made our experience very pleasant and easy. He was extremely helpful and accommodating. We are so happy with our purchase! Thank you, Abdu!

St
Review β„–11

Ryan was super helpful and professional and guided us to pick a mattress that fit our needs.

Bi
Review β„–12

Working with Adbu was great and he helped me all the way through the process. Very happy with the purchase so far. Delivery is in 3 days

Ar
Review β„–13

Alexandra was very patient and very professional and amazing to deal with. I will definitely be back for my next mattress

Ce
Review β„–14

Abdu was very very kind. Super professional and helped us with every question we had. His customer service was top notch even though he was one manning the entire store by himself. 10/10 would recommend

Sa
Review β„–15

Abdu is incredibly knowledgeable and helpful. He is patient and thorough, and genuinely wants to help customers find the right mattress for their needs. He and Alexandra are wonderful people. We had a great experience at Mattress Firm Bergenfield.

Ke
Review β„–16

Abdu was extremely helpful in our choice of a new mattress. He was very knowledgeable about the various brands and their attributes. There was no pressure whatsoever. He made our shopping experience less stressful.

iv
Review β„–17

Abdu was very helpful and answered every question I had. Great salesman!!! I was treated with respect, courtesy and professionalism. Best experience purchasing a mattress.

Ko
Review β„–18

Alex was amazing and helped us find our mattress!! She’s extremely personable and the store was so clean. All in all an easy, wonderful process!

Or
Review β„–19

Abdul was delightful and answered all of ours questions! I will recommend him to all my friends

Ph
Review β„–20

Abdu was great! Friendly & knowledgeable. Took time to listen to our wants & needs.He was able to explain the differences between products. Extremely satisfied with the Bergenfield Mattress Firm store & staff.

Mo
Review β„–21

Abdu’s services were very helpful in selecting a mattress for my specifications. It felt like this mattress was chosen for me.

Ra
Review β„–22

Great store with great customer service!! Made our purchase easy and we never felt pressured to buy. We went to this location again because they are always so helpful.

Se
Review β„–23

Was a great experience and Abdu was amazing and helped us to make the right choice for us we couldn’t have asked for a better experience!

Lo
Review β„–24

The service (Mr.Abdu) is professional. Im very satisfied with my purchased. He explained everything in detail.Ill recommend this store.

ma
Review β„–25

My experience was very good the supervisor was nice and gave me a good dealπŸ‘

Vi
Review β„–26

Great service and knowledge from Ryan and Abdu. Excellent experience!

he
Review β„–27

Abdu was my salesperson & he was very professional & helpful. I recommend working with Abdu!

Ro
Review β„–28

The process of finding our mattress was quick and easy with the guidance of Alexandra Cusberth. Professional and friendly plus the store is clean! Will recommend this location to friends.

KA
Review β„–29

Abdu and David were great and very helpful with mattress selection. They’re very knowledgeable and took time to show and explain different types of mattresses. Overall great sales experience and I highly recommend anyone looking for a mattress to stop by this Mattress Firm store in Bergenfield!

Da
Review β„–30

My husband and I started our mattress shopping at Mattress Firm in Bergenfield. We went in with the intention of this being our first stop. Since its a fairly big investment we were planning on going to a few other places before we made our final decision. We both have very different mattress requirements. Abdul spent a lot of time explaining things and answering all our questions but was never pushy. The next day we decided there was no point in going anywhere else and ordered our mattress from Abdul and it was delivered two days after that!Also delivery was quick and efficient. The evening before we were informed of our delivery time via phone and text. Then we were contacted 10 minutes before they arrived. The men who delivered it were polite, very careful not to bump anything and quick.

ma
Review β„–31

Alexandria & Abdu are superb sales people! I was thoroughly educated on how mattresses work and the experience was wonderful. Flo and I are completely satisfied with the service. I will make sure to send all of my friends and family to Mattress Firm.

Cl
Review β„–32

Dave greeted us right away. We told him our bed needs and price range. It cost a bit more, but we think it was a good deal anyway. We will refer friends.

Ca
Review β„–33

Abdu helped us find a great mattress and made the shopping experience a great one. We didn’t feel rushed or pressured. He made sure we had all the information to make the best decision for us!

je
Review β„–34

Abdu was extremely helpful and courteous. I had concerns about bed bugs and he assured me all trucks are sanitized and the mattresses come sealed in plastic from the warehouse. Definitely recommended.

Mi
Review β„–35

David was excellent in helping me quickly purchase a mattress that was suitable for my needs the same day. I walked right out the store with it in less than 35 minutes. Great job guys!

JR
Review β„–36

Abdul was very helpful! It was painless!

Ja
Review β„–37

David and Abdul (sales associate) were amazing and so helpful! They did their best to find me the best mattress at a fair price. My family has been going to Mattress Firm for years and I will continue to do so.

Ja
Review β„–38

Abdul was very informing and knows the products very well. I felt very comfortable with him and decided to buy

De
Review β„–39

We went to visit the Mattress Firm in Bergenfield, NJ (New Bridge Plaza) and was hesitant at first not wanting to be harassed by over anxious sales people. I was PLEASANTLY surprised that not only was our salesperson, Abdu, patient but we were very impressed by how knowledgeable he was on the types of beds, the science behind choosing the right firmness and after providing him with some information about what kind of bed we needed for my mom, he took much care in showing us the right mattress that would best work for her. We walked out of the store feeling comfortable with our purchase and not feeling as if we were tricked into buying something we didnt want or need. He also took time talking to us well past closing hour. The store closed at 9p and we finished the transaction by about 10:30p. It was such a pleasure dealing with him. We plan to return to this exact location for when we get our second mattress set.

Li
Review β„–40

Abdu very accommodating, patient and welcoming. He explain the products well to the client. He is very knowledgeable of what he is selling.

Me
Review β„–41

Abdu was very helpful, knowledgeable, and cooperative during our visit. The man knows his stuff and made us confident in our decision.

El
Review β„–42

Abdu and David were both very friendly and accommodating to us. Abdu especially took the extra time and effort in showing us all our different options that suited our needs for our bed. He made the decision making an easier process for us. We highly recommend going to them for their knowledge and professionalism.

St
Review β„–43

Abdu and David were absolutely amazing. Just purchased my new mattress and can’t wait for it to arrive this week! They were great, definitely would shop with them again.

mi
Review β„–44

Excellent service and detailed infoThank you Mr Abdu.

La
Review β„–45

Abdu was very nice, helpful and professional. He went out of his way to help me to find the right matress!!! Thank you so much!

Lo
Review β„–46

Had a great experience purchasing our mattress. Alexandra and Abdul provided excellent service

Di
Review β„–47

Abdu the store manger was great he was very helpful.

sa
Review β„–48

Abdu was the absolute best! We were in an out of there in 45 minutes so quick and easy! Cant get better than here

Ki
Review β„–49

I just purchased a Beauty Rest hybrid plush mattress with the adjustable base with the adjustable legs and mattress cover . I was looking for a bed that fitted the needs for my 83 year old mother with back and heart problems. I initially spoke on the phone with the sales person Abdul and he was quite knowledgeable. When I met him in person he was not only knowledgeable about all of the items in the store but was extremely professional and pleasant. He was also extremely diligent about making me feel safe as we conducted business due to Covid. If you want to purchase a mattress don’t hesitate to come here and ask for Abdul. You won’t be disappointed.

Co
Review β„–50

The manager is very helpful and friendly. Good customer service!

Li
Review β„–51

Good Experience with Abdu, very kind and helpful.

ma
Review β„–52

The staff was very friendly and knowledgeable.

Al
Review β„–53

Has a great experience at Bergenfield location. Abdu was very knowledgeable and helped us pick the perfect mattress!

Vi
Review β„–54

Abdul and David were excellent in product knowledge and helping us find the right mattress and pillows within our needs and budgetAbdul took time to explain the difference between the types of mattresses and allowed us to try the different kindsThe showroom is very clean and Abdul took time to transfer the sheet through all the mattresses and several sanitary stations throughout the showroomOverall great experience thanks guys!!

Ja
Review β„–55

Abdu was very helpful he knows the products well and is very polite and courteous to his customers my total experience at this location was great!!!

Do
Review β„–56

Thank you, Abdu, for your stellar service and unending patience.

Je
Review β„–57

Abdu, the store manager, was extremely helpful. Since I had not bought a mattress is almost 20 years, tge options were quite overwhelming. He walked me through the different types of mattresses and helped me, hopefully, pick gge right one. There was no high pressure sales pitch and no attempt to upsell. He asked for my budget and I was able to stay within that number. I would definitely recommend Mattress Firm in Bergenfield. Thanks again Abdu

L
Review β„–58

Paul and Alex provided great service with our purchase.

Lo
Review β„–59

Abdu was very helpful every time we come into the store. Very professional experience and outstanding customer service.

Jo
Review β„–60

I just happened to stop by this store as I noticed there was a sale on and I was looking to change my bed. So happy I did, cause the prices were great and most importantly, David, the salesperson, provided exceptional service by advising me according to my needs. Now Ill have a new bed at an affordable price. Do stop by and check out the weekend sale you wont regret it.

Ch
Review β„–61

I Highly recommend this store and location for David Holman. First person ever who didn’t push me to buy anything. He let me take my time, gave me his advice and stepped back. Very professional gentleman. If you go in here, make sure he is there. Thank you.

Ma
Review β„–62

David and Abdul were outstanding today with me. They were knowledgeable, kind and patient.I will be back for any future mattress needs.Sincerely,Mary J. Truesdale

Ni
Review β„–63

Dave knows his stuff!! Dave was very patient and we walked out with a new bed and all accessories for a great price. Would highly recommend!!!

Vi
Review β„–64

Well, I honestly have to say all in my years I’ve never came across a rep as good as Abdu. He was very very very profesional. I can’t say enough good things about him. I probably won’t have enough time and room to really express about this great experience.Thank you for all you do Abdu!

me
Review β„–65

I had a great experience shopping with David! He listened to my preferences and showed me a few options without pushing me out of my price range. It was simple and easy.

Jo
Review β„–66

I spent quite a long time in this store looking for the perfect mattress match for me. The manager, Abdu, was extremely knowledgeable and patient helping me to find exactly what I was looking for. I never felt pressured or rushed. I highly recommend anyone to go to there. Wish I could give him more that 5 stars!

Me
Review β„–67

Super friendly customer service and very knowledgeable. Davis was awesome and helpful!

Be
Review β„–68

David is the best! Such an awesome salesman! Will always go to him!

Si
Review β„–69

Great Service and price

Je
Review β„–70

I highly recommend this Mattress firm location. We have used this location for many years they have excellent service . The salesman is top-notch,knowledgeable and extremely pleasant to deal with.

Fr
Review β„–71

Abdul was very helpful and courteous while we selected a mattress.

Mo
Review β„–72

Abdu at the Bergenfield location was wonderful. No pressure to buy. Explained everything in detail. Answered question professional. Was a pleasure to work with in selecting a new mattress

Ge
Review β„–73

I had a very good experience purchasing my mattress. Abdu was very knowledgable and patient explaining the different brands.

Fr
Review β„–74

The salesman took the time to explain to us in detail all the information we required. He was courteous and personable. We never felt pressured at anytime to make a purchase.

NA
Review β„–75

Abdu made our shopping experience a pleasant one. He made sure all our questions were answered and that we got the delivery date that we wanted. I highly recommend stopping by if you were looking for a mattress.

ba
Review β„–76

I can not tell you how happy I am. I order online from company and messed up order. Call this order and Save the sale!!!! Mr Tastift was wonderful. Had three professionals come to my home set up bed. Apologize for the problem that they did not cause. I seriously am a customer for life at this store! I wish more people provided service like this. I would not order online but from this store anytime!!!!! Thank you again

Ta
Review β„–77

We have purchased our last three mattresses from Abdul. He is always a pleasure to work with. He doesn’t make you feel pressured but educates well on the products. The store is kept very clean and we felt comfortable visiting even during the pandemic.

Ke
Review β„–78

We purchased our mattress from Abdu today and the experience could not have been better. Buying a new mattress is an investment. Abdu listened to our needs and showed us the beds that were best for us, and helped educate us about each product. We are so excited for our new mattress. Thank you again Abdu.

Me
Review β„–79

Abdu gave me a great deal on an amazing mattress!! Definitely recommend coming here for all of your mattress needs, even if it’s on a budget furnishing a college apartment

ol
Review β„–80

David was sweet and helpful, so glad i was able to receive good service here!! everything was done in a timely manner which i really appreciated

Ch
Review β„–81

Abdu treated me very well and found me the perfect pillow I needed

li
Review β„–82

Abdu was extremely honest and didn’t try to sell me anything I didn’t want. Great experience.!

Am
Review β„–83

Abdu was so kind & helpful. He made my experience painless & effortless. Thank you!

De
Review β„–84

ARIELLE was our Salesperson. ARIELLE was EXCEPTIONAL ...... professional, knowledgeable, personable and thorough!!Mattress Firm, in my opinion, is extremely lucky to have ARIELLE as a Salesperson on their team!Mattress Firm has fast delivery, fair prices and a really good mattress selection in their Bergenfield (showroom) store.I would definitely recommend Mattress Firm, Bergenfield. And, HIGHLY Recommend ARIELLE!!

O
Review β„–85

I met the sale person Arielle. She is a really nice person. She is very knowledgeable, patient and she is listening customer and she tried to find the mattress by customer needs. She is grateful with customer. I searched for mattress around but I cannot find it. And I come back to her to store in other location and she help me to find my mattress! The store manager is very nice also. He provided a lot of information about mattresses and it’s help to make my decision.

Mi
Review β„–86

Abdu and David both were super helpful and knowledgeable about the products. Abdu personally helped us choose a mattress for our needs. Highly recommend!!

Jo
Review β„–87

Abdu is the best!! He is always cheerful, he helped us a lot and so professional. Definitely recommending!!

Vi
Review β„–88

Mattress Firm Bergenfield is very good at helping me and my wife to find a good quality mattress. Both Abdu and Syed were very professional and provided an excellent service .We will definitely recommend Mattress Firm Bergenfield to everyone.

ki
Review β„–89

Great customer service, very patient and knowledgeable. I recommend you check out Abdu for you’re new mattress.

Da
Review β„–90

Alex was great and helped me find a great mattress!

Th
Review β„–91

The staff is very friendly and informative about the products.

Mi
Review β„–92

I was out shopping with my parents for a mattress for them and was totally prepared to go few places before we found the right one. We were first warmly greeted by Abdu and then David. He asked us all the right questions, preference, pain points, bed type, etc. He was very knowledgeable about all the products in the showroom and let my parents take their own time to decide which one would best fit their needs. We ended up deciding within an hour and the financing option was the cherry on top. This was the best experience I have ever had shopping for a mattress. I would definitely go back when I need a new one for myself.

La
Review β„–93

I highly recommend Mattress Firm in Bergenfield NJ. Abdul was so helpful and kind. Excellent experience!

Lo
Review β„–94

David and Abdu they are profesional and respectfull salermen

Ma
Review β„–95

David and Abdul were the best. We were in and out with a great mattress for our daughter. Very informative, gracious and best if all NO UP-SELLING.

He
Review β„–96

Dave and Abdu are great. The service was excellent and the savings was good.

Cr
Review β„–97

We had Abdu help us at this location, and he was extremely helpful! He gave us all the details we needed to make a decision on a mattress that would work best for us, and in the end he was able to work out the details to get us a great package (mattress, base and all) at a price point we were comfortable with. We will definitely come back here for our bed needs!

Jo
Review β„–98

Very good service. High Quality products. Salesman, is knowledgeable and support customers to meet needs according to budget.

Mx
Review β„–99

Very nice and very helpful. I suggest to shop with them.

Ya
Review β„–100

Mr. Abdul was of great assistance and was friendly as well.

Information
35 Photos
100 Comments
4.9 Rating
  • Address:507A S Washington Ave, Bergenfield, NJ 07621, United States
  • Site:https://stores.mattressfirm.com/nj/bergenfield/mattress-stores-bergenfield-nj-8850.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=new%20york&utm_kxconfid=uflnw2ovk
  • Phone:+1 201-384-8007
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:Closed
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations