Martin and the rest of the staff has been amazing. We got burned by Verizon and Martin got us the best prices on our phone that we signed my parents up for our plan. We are saving over a grand a year in comparison to Verizon!
The guy at the store last week completely messed up on my brand new account! He placed his own zipcode in my account, messed up on my name,and messed up on my security questions! Fire Brian,because he has no clue on what he is doing. I had to go to a different location just for them to tell me that everything was incorrect. I had to call customer care for them to fix everything. Even the entire address was the stores address! Get him off the floor or train him properly,but he should NEVER be at the store ever by himself! Absolutely the very worst store ever!
Had a really great experience at this location! Great customer service and all employees were very helpful. I left very satisfied with my purchase and HIGHLY recommend this location. You will not regret it!
This store has to be the BEST metro store in town. This is my go to store. I go nowhere else. Chris and Brian are very respectful and I never feel rushed! Always walk out very happy.
Great spot, been doing business with Tony for years. Great guy! He always takes care of me.
Excellent customer service! All the employees that work here are wonderful, they go above and beyond to make you happy and accommodate to your needs. I wouldnt go anywhere else!!
Cynthia was absolutely wonderful and patient with a person unfamiliar with tech! Love her!!!!
Have been going to this store for years. My wife and I needed to replace our phones. Went in this past Saturday and the woman fixed us up with what we wanted, had our new phones all set up. A pleasure to do business with her.
Helped me out with questions I had. Got me a new phone and helped me transfer my stuff. Good people
Very helpful staff they take very good Care of me Im disabled and they go o out of there way to Service me!!!
Always a good time here. Get my new phones from here every time! They take their time and feels like Im friends during the visit
Always amazing here great customer service
Ive never had a bad experience here, everyone is really pleasant and helpful.
Great location had great service . Sales rep Brian was great. Got my contacts transfer over and helped me pair a Bluetooth . Will always come back for anything I need . Great job keeping customers happy.
This store has really good customer service skills and they get you in and out really quick
Got my upgrade and all my accessories from here always a pleasure and good prices
Great friendly service. No hard sell. Perfect packages for our needs.
This store is always stocked with phones and accessories the staff is knowledgeable and always great service
Always helping me out with questions and getting a new phone
These people take their time with you and answer any questions you got, never feel like Im being rushed. Very honest people. Thank you Cynthia, Brian and Chris!! :)
Always a great help when I come here
Good good deals super nice staff
Great service here always help me out
Great service here thank you
Really great customer service. Will definitely be coming back.
Good phone service come see berkley metro pcs
Helped with Facebook and pay bill very good
Brian was very helpful with helping me change my gmail password.
Got a new phone got everything transferred over and very nice employees assisting me. My go to!
THIS IS A GREAT STORE LOVE DOING BUSINESS HERE!
Get the zte blade best phone ever
I love my new phone they are such a great store.THANK YOU!!
Great people to deal with!THANK YOU METRO PCS OF BERKLEY
Great deal for the holidays love the new phone thanks guys!
Really good plans for unlimited data friendly staff
Thank you for the new phone and great service!
Had a problem with my phone and they helped me fix it always helpful since im not good with electronics.
I love this store amazing staff
Its hard to find good help theese days well they got it here
Great location very nice and clean
The manager was very rude over the while i was trying to resolve an issue. Bad customer service at this location.
Brian here is really good
Came in for upgrade and got my stuff switched over took their time and helped me
Got a new phone and answered all the questions I had
Come in here with question get problem solved everytime
Always come here whenever I need a new phone and have any questions they always help me
Fixed my phone for me at no charge very kind customer service
See my buddy brian
I will never go to another store again these guys are great.
Good phone service
Love the new remodel
Go see brian here
Great staff
Fast service
Fast service
Fast service
Great service
Lovley service
Awesome deals
Got a new phone with the help of Cynthia
Cant miss this fantastic store
Good service
Amazing!
Great service
Paired my Bluetooth
Best service
Great service
Great store
Great staff
Good deals
Great service
Good service
Good service
Good service
Good help
Good service
Thank you guys!
Helped me with everything
Rude staff